Satisfied customers are our best accomplishments!
Satisfied customers are our best accomplishments!
Gum Tree Mortgage is currently expanding our operations. We are interested in expanding our capacity to provide mortgage loans to home buyers, and we are looking for an experienced Mortgage Loan Processor to join our team. The successful applicant will be responsible for accurately managing residential loan documentation through our established systems, and reviewing it to ensure it is completed in full and complies with current lending regulations and policies. We encourage all who are qualified and want to work with a dynamic and highly productive team to apply.
Mortgage Loan Processor
Tupelo, MS
HOURLY
218 S Thomas St
Tupelo MS 38801
Phone: 662-844-4833
or 877-356-6528
Fax: 662-844-0833
or 877-356-6529
Tupelo@GumTreeMortgage.com
Under general supervision, the mortgage loan processor is responsible for the collection of required documentation for the specific loan package and submission of the loan package to Underwriting and satisfying all conditions received from Underwriter.
Majority of duties performed, but not meant to be all inclusive or to prevent other duties from being assigned.
Knowledge, skills, and abilities normally required for competent performance in the job.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.
Rachael is helpful and accessible whenever you need her. The process is made easier by her knowledge and advice.
Neely was great and answered any question I had. She was even willing to answer the phone if I called when she was at home. She is very thorough and goes above and beyond for her clients. Very personable and easy to talk to. She's very patient and will explain anything you may not understans. Highly recommend Neely!
Leslie was easy to talk with, informationa, and transparen.
Brady was very informative & kept us in the loop the entire way. Friendly & professional.
Jody is the best!
She was very efficient and made everything happen as smoothly as possible!
Brady helped us when every we called him
very easy To deal with super helpfu!
The process was made extremely easy.
i would say he needs to be a little more informative and just let you know when something is coming up before hand instead of waiting
Ashley was so helpful and always got back to me in a timely manner. She answered all my questions and made sure I knew what was going on every step of the way.
Jim was able to clearly communicate the entire loan process to me as a first time home buyer, making the entire experience easy and understandable. I would highly recommend Gum Tree Mortgage to anyone in the area.
Jim is always great to work with -- he is super knowledgeable, is a great communicator, and really helps Buyers understand terms and how to best help their needs.
Christina kept me informed about things & explain everything in a way that I could understand
Neely was great!! She made the entire process seem easy. She kept me informed the entire time and was always quick to answer any questions that I had. I would definitely recommend her !!
You kept me informed of every step and I appreciated it!!
Everyone was very helpful and easy to work with!
Ashley has been amazing and has answered all my questions as I was buying my first house.
Jim was great! He made this all happen! We are so appreciative! Thank you!
Jim and his staff are great to work with. They go to the extreme to help get you what you want.
The help that I received from Jody was great and timely
Leslie was very hands on and was great at explaining things that weren’t common knowledge to new homeowners. You can tell she genuinely wants what’s best for her clients
Neely handled everything and made my experience so smooth and pleasant! She is wonderful and I would highly recommend her to any and everyone!!!!
Brady answered any questions we had and was so good about responding to us quickly. Very respectful person as well!
I like everything about gum tree and Brady was a really good help and if I had any questions he was there to answer them so overall I had a great experience with gum tree
Nate was great to work with! He was very good about explaining everything to us as first-time buyers and walking us through the whole process.
Neely was very helpful! She was always available to answer any questions I had. She did excellent work at helping me get a new home loan. I would highly recommend to anyone!
The team at Gumtree Mortgage went above and beyond in every aspect. The communication was top notch and the professionalism is second to none. Thank you for all you guys did to make the home buying process as easy as possible.
Quick and easy process with no grey area. Brady made it smooth.
Ashley was able to answer any questions I had ,kept in touch and was updated on everything from start to finish
He worked with me and never gave up
My experience overall with gum tree was awesome.Keep up the good work
Neely and Leslie were a awesome team to help us achieve our goals of buying our first home.
Amazing customer service, hardworking, quick! Just great all around!
All the support provided
Mr. Kenneth was so awesome to my husband and I through every step of purchasing our first home. My husband communicated with him more than I did, but he treated my husband as his own son with the best advice for our family. That means so much! Thank you, Mr. Kenneth!!
I loved that Kenneth and his team kept me informed during every aspect of my loan process. Kenneth was easily accesible whenever I had a question and was quick to update me when something would change with my loan. I would highly recommend him and his team for anyone who is looking to buy a home!
Brady did a great job, he was very professional and thorough in every step of the process. We would highly recommend Brady to anyone looking for a mortgage. He did a great job explaining the whole process and took his time with us. Thanks Brady!!
Kenneith is the G.O.A.T.!!
Prompt attention to matters that we were concerned with and resolved those quickly and our closing went through without any problems and closed by our expected date. Excellent work by Jody Walls and Brandy Cooper.
Great service and communication.
They took care of everything, all I had to do was sign papers.
Overall experience was great! Got a lot of great advice and help along the way!
The communication was excellent.
Neely was always quick to answer any questions we had. The loan process was quick and easy.
He made it easy to understand, was super helpful, and made it so we could finance our dream house.
Leslie Mackey is perfect would recommend her to anyone looking to buy a house
Brady was like family to us excellent service
My husband and I had a fantastic experience working with Nathan. We were in a tough housing situation, and he made us feel sane, valued, and genuinely cared for throughout the entire home buying process. He provided us with good advice, checked in regularly, and went above and beyond to help us navigate our options. Thanks to his expertise and support, we were able to finance a home that was better than we ever expected affording. We highly recommend Nathan to anyone looking for a mortgage consultant who truly puts his clients first.
Neely was excellent to work with. She was a great communicator. She was very knowledgeable about everything. She made sure I understood everything about my process. She was the best. I am glad I got to work with her during the home buying process.
Very helpful with the whole process
Jacob kept me in the loop with all the information needed, the estimated costs, and was available at all hours and days of the week. Really just a great experience.
Jody did an amazing job getting my wife and I in our new home! He always let us know if there were any issues and helped us resolve them! Would highly recommend Jody to anyone who was looking to buy a new home or their first home!!
The patient and communication we had !
Eric is very professional and great to work work.
His accessibility was great he was always very responsive and gave good information
Leslie and her team made the process very easy, took care of everything. Kept us informed of every step in the process
Neely made the process quick and easy. She is wonderful!
Everything went smooth from start to finish. Even with minor hiccups everything was handled promptly and professionally.
He helped us find a solution for every obstacle.
What made all the difference about Gum Tree Mortgage is Rachael. She has the best knowledge base and an uncanny ability to make us feel at ease. Thank you Rachael!
Nathan was patient with me, as a first time home buyer, and very easy to work with. He took the time to explain things and was very clear and transparent. Their where no surprises at closing. I have and will continue to recommend him to friends and family.
That Jody got it done for us👍🏽
Mr. Walls was extremely helpful and went out of his way to answer any of our questions and concerns.
Couldn’t have had a better experience
Leslie answered every question and concern that I had promptly and in a way that really helped me to understand. She is hands down the absolute best! Could not imagine using anyone else!
Nathan made buying our first home the best experience possible! Great communication and knows how to help everyone!
Rachael answered every single question we had; was very thorough with all details and made us feel comfortable the whole way through. 5 stars!!
Jody was a pleasure to work with. He was very patient and understanding when asked a million and one questions.
More communication and explanations and advice.
Neely is just amazing. She’s commutative and extremely helpful. She made our forever home buying experience amazing. Wouldn’t go anywhere else!
Th communication and quickness!!
Eric made the process as easy as possible.
Everyone’s commitment in helping us with our home process.
Any time I had a question it would not be long before I got a reply.
The communication from Ashley and the team at Gumtree was top notch. I am very pleased with the process as a whole. Any bumps throughout this process were handled swiftly and professionally. Thank you Ashley!
First time buyers and they made the process as easy as it could possibly be for us for an exciting yet stressful process.
The friendly helpful attitude of Neely and all the Gum Tree Staff. Would highly recommend them to everyone!
ahsley was knowledgablenamd helpful with any question i had regarding my loan.
She helped us when no one else would I'm very grateful for all she has done for my family
Helpful and patient person
Jody is awesome! He made the buying process so much easier for my husband and I . He was on top of things throughout the whole process and communicated very well with us!
Lesley was great to work with and made the process as simple as possible. She went as far as working on her planned vacation to ensure everything was in order. I appreciate all the help her and her team provided me.
Nathan was very helpful throughout the process and made sure everything went smooth.
He made everything easy to understand and worked with me.
Ashley always took the time to explain anything we inquired about. Her patience and help made this first time buying extremely easy
Easy and efficient.
Rachel was awesome and made the entire process a walk in the park!
Neeley and all of the Gum Tree associates made the whole process as easy as possible. She took the time to explain things to us even during the hours she wasn’t at work. She made herself available to us at all times and was always so nice! I would 10/10 recommend anyone looking to buy a house to contact Neeley and Gum Tree.
Ashley was great to work with. She took her time explaining things and made the process really smooth.
Rachael was very knowledgeable. She kept the process moving and informed us every step of the way. She was more of a friend than just a representative.
Even though we had several complications Rachael kept us informed every step of the way, and was always very pleasant and supportive. Really enjoyed working with her.
Went above and beyond to make our time-line work.
Leslie is easy to work with, well spoken, extremely knowledgable, and promt on actions.
Jim and Jacob were helpful throughout the process of purchasing my dream home. The entire team helped me a lot. I honestly did not think ever that I would be able to purchase a home and with the help of Jim and team it was accomplished. Thank you!
Rachael is truly a gem! I feel so lucky to have worked with her - she made my first home purchasing experience stress free and everything went smooth throughout my experience working with her and her team. I’m from out of state and the level of trust I felt with her was very important especially purchasing a property far away. I would recommend Rachael to EVERYONE! She is so professional, patient, and truly looks out for you. She was always happy to answer any questions and explained each step thoroughly which I appreciated as a first time home buyer. Thank you so much Rachael for everything and I hope to work with you again in the future!
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Leslie went above and beyond for us, and was always available to answer any questions we had. She is very easy to talk with. I would recommend her to anyone purchasing a home!
The hard work that Jody Walls and his team put into our home loan. I am very appreciative to have them on our side
Leslie made the entire experience great!! I know she worked so hard to get us the best of everything. Will always recommend her!
She was very communicative! She always answered the thousand questions I had with kindness and grace. Would recommend her to anyone!
We found Nathan to be very friendly always available and prompt to respond .For our first home experience. It was good. Looking forward to working with him again.
Jim was very responsive to our needs. He operated with a sense of urgency, which was critical for our success with the real estate transaction at the time. He explained the complete process clearly, followed up at each step to ensure the deadlines for submission of information would be met, and was always available to take our calls when we had questions. Working with Jim was a pleasure, and we would recommend him whole heartedly!
she answered all of my questions even when i asked the same questions over and over and kept our spirits high and explained how everything would work before we got to the step
Leslie and her team really worked with us whenever we needed it, guiding us through the process. They were able to correct paperwork because of unexpected changes on our end and talked to us whenever we needed it, late nights and weekends. Leslie and her staff go above and beyond!
Mainly the friendliness and honest interaction with us. Personalization of service and sound advice for our particular situation to fit the nature of mortgage needed. Prompt and efficient service.
Communication through the entire loan process, as well as complete honesty and updates on the process!
Your patience and the way that you explained everything to us. You did a great job. Thanks
I came across Nathan from a reference of my realtor. I only contacted him for information. However, he was so helpful and nice, I had him work up some numbers for a loan. After he was willing to work with me when my current lender was less than helpful, I made the switch to Gum Tree and would highly recommend Nathan.
Brady was very thoughtful during my buying process. He also met all of my expectations as a buyer
Neely made the experience great. Her open communication and quick response to questions I had, as well as the advice she offered made things go very smooth.
Great communication, and quick responses to any questions i may have had. The entire team kept me updated and informed
Lori and Eric were responsive with answers when I had questions. They stayed in communication with me to keep me updated on the progress of the loan.
Just know it is hard for people to stay into contact with each other. The ladies that helped me on my journey were never unpleasant with me or I with them! I will say to people buying a home this company is one of the best south Mississippi realtors! The best thing about Gum Tree Mortgage is to kids and adults GUM is amazing😋. God give them what they deserve in there life!! "Come what may"
Patton was always available and I could reach out to him whenever I needed. He made my experience as easy and smooth as possible.
Jody is the BEST!!! We had no idea what we were doing buying our first home, and Jody took all the stress of this process and made it so easy for us! Absolutely nobody else I would rather work with! Thank you for everything, Jody!!!
Rachael was wonderful to work with! She assisted me throughout the process and provided excellent guidance/recommendations. She helped make my first-time home buyer experience seamless!
This was an unknown for us, we had the best support and help through this entire process. Everything explained to us in terms that we could understand. Any questions we had were answered. We never felt that we were being taken advantage of. We had the best experience, we feel as first time home byers. Could not ask for better.
The excitement of Leslie working with Dorothy and I,to get us into our new home, she showed great compassion towards us, when our previous lender couldn’t get us a closing date on our house , Mrs Leslie stepped in , got it done. Had the determination to go all in for her clients. Mrs Leslie is one of the best, if not the best , when it comes to getting you a mortgage , that’s my opinion.
Leslie was patient with me, being a first time home buyer and answered ALL the questions I had from big to little! She was very informative, helpful and kind! Best ever!
Jody is a legend! Thank you for all your help.
Leslie is amazing! I'd recommend her to anyone!
Ashley & her team were the absolute best to work with. Even with the one hiccup we had (my misunderstanding), the whole process was smooth & easy.
All our questions were answered. Very easy to work with. Will definitely recommend.
Ashley came recommended to me by our realtor and I can see why. She was very attentive and quick to reply to my questions. She was upfront with expectations and what was required and very willing to help make the process go smoothly. I would definitely share a referral for Ashley when the opportunity arises.
Ashley was very helpful with all of our questions and made the buying process very easy.
She always responded and was very reliable and friendly.
Whenever I had a question Neely was prompt and was helpful with an answer! She always made sure I knew what I was getting myself in to with the houses I had in mind!
Great communication and timely responses to questions.
Jody made me feel 100% comfortable & confident in a process that could have been extremely overwhelming and unfamiliar. So grateful!!
You were so supportive and informative with us going through this process for the first time. Thank you for your patience and generally amazing attitude you made us feel like we could actually buy a home (and we did!). A million times thank you!
Rachael Potts is, if you’ll pardon my French, fuc**** awesome. She’s quick, responsive, friendly, and a breath of fresh air in the tedium paperwork of house buying. Wonderful. Absolutely wonderful. Loved working with her, loved everything about it. Just really on top of her game. Whoever is reading this, go promote her or give her a raise or something cuz WOW.
Leslie is personable, kind, and very knowledgeable. She is always patient and willing to answer any question. She has the gift of explaining and sharing information in a way to make it understandable without appearing condescending. Leslie made my entire mortgage process easy and enjoyable. She is a true professional. I will recommend her to others and will bring my business to her every chance I can.
It was great
Neely worked so hard for me to get approved and made the house buying process so easy on me!
Brady was outstanding to work with! His willingness to listen and the effort put forth into the entire process was truly appreciated. His expertise, professionalism and dedication was outstanding. Brady made this process easy, smooth and remarkable. He is wonderful!
Working with Neely has been such a wonderful experience. She is extremely knowledgeable and helpful throughout the entire process. She was always a text away when I had a question. I would recommend her a million times.
Ashley was very very helpful and easy to work with! She made the mortgage process very easy, and I will be recommending her!
Consistency, communication and perseverance from the team.
I had a complicated loan as my family was selling land to buy this house. The land deal kept getting delayed. I had to abandon the land deal in the end and used another method for the down payment. Pat was SO patient through the whole process. I can't thank him enough for his patience. Not only is he patient, he's knowledgeable and so polite ( he calls me Miss and my first name), always git right back with me on any if my questions. I highly recommend Gum Tree!
Neely did such a great job in communication. She is very organized and does her job well. We are thankful for her.
Ashley and Lori are the BEST!!!
Leslie Mackey was an awesome help and absolutely made this experience amazing!
Pleasure to work with
Gumtree Mortgage was a fantastic choice for mortgaging our first house. Rachael gave us all the information needed to make the best decision and kept us updated throughout the entire process.
Leslie went above and beyond to make me comfortable with the process of buying my home. Very caring of my needs to find what I was looking for. I will recommend Leslie to anyone wanting a new property.
Very informative and quick!
Overall very positive experience. Given it was our first home buying experience, Ashley was very fast to respond and help us along the way. We did a mail away closing, it would’ve been helpful to have more understanding on the steps involved and what to expect. The day of signing on our end was smooth but it was a bit hectic and stressful.
Neely was wonderful to work with. She answered all of our questions and seamlessly guided us through the process.
Were do I start.....Neely and her team!!! There is not a chart or a number high enough to put this kind of Excellence and Dedication she puts into her work!!! This was a first time experience for me to purchase a home!!! Lost was not the word for me. The first call till the last and after she’s been there 24/7 for any questions are help I’ve needed along the way. My situation was a tuff one. She took it and broke it all down and Dissected it!! Rebuilt it from ground up!! Made a long time dream and goal come true for me!! She’s a god send!! Very thankful for her and her team and everything they have done for me and purchasing my home and my long time goal and dream come true!! You know they or doing it right when you pull up in your drive way and still get excited about the whole experience!! Neely and gumtree will forever have my business!!! Thank you again Neely and gumtree team!!! Forever will be in dept to you for everything y’all did for me!!
Eric was very professional and extremely helpful during my loan process. I would highly recommend Gum Tree and Eric to others in the market for a new home.
Neely is a wonderful person she helped us with everything we needed to get closed on our home as quickly as possible. She is knowledgeable and a sweet person. She will get right down to the nitty gritty and get your load closed as quickly as possible. I reccomend her and her team to everyone i know!!
She was so helpful. She went beyond measure for us to make sure we had everything we needed. She was always available to help and made the process much easier for us!
Neely was very professional and always available to answer any questions I had in a timely manner. She went above and beyond. I would recommend her to everyone.
Neely was so wonderful to work with. She was always quick to answer any and all questions we had. She stayed on top of everything and took care of us! We are so thankful for all that she did for us. She made buying our first home very easy and effortless!
Neely was always very eager to help me day and night with any questions or concerns I had. She was polite and professional throughout the whole process. I have already recommended her to several people and we will definitely do business with her if we ever purchase another home.
I would highly recommend this mortgage lender for home loans. The loan process was very simple and stress free! I was updated during the process and closed exactly on the date of the contract.
working with Ms. Neely made the whole process of being a first time home owner a breeze :) HIGHLY recommend her!!!! She was available to answer questions anytime we needed her, never had to leave a voice mail and wait for a call back.
Neely is very professional and informative in the loan process. Questions are answered immediately and updates are given through the loan process. I would highly recommend Neely Turner to anyone wishing to purchase a home
Jody was fantastic to work with. He helped us understand the ins and outs of building a home, during a pandemic nonetheless, and made things run as smoothly as possible. We recommend him to anyone looking to build!
This was my first experience buying a house. Neely made the experience so much easier than I thought it would be. She is very good at her job and came highly recommended. We were impressed her speed and ability to “get it done” for us. I most definitely recommend her to everyone!
I’m self employed. So by the very nature of my profession, getting a mortgage on a good day is like trying to pass a kidney stone. Very difficult. However, Ashley was able to do what another lender was unable to accomplish, and she did it with grace and efficiency. As a result we were able to close on our house. We are forever grateful.
Attitude, and the ability to help, and a caring person.
Greg is awesome! Super easy to deal with! Always does his job to fidelity!!
He was a pleasure to do business with. Very knowledgeable.
Greg was super easy to work with and I would highly recommend him.
Greg helped me more than anyone has and I will continue to use Greg when I need him!
Greg is very knowledgeable and always fast and easy to work with.
Greg was very informative and always willing to help! He has a great attitude and very dedicated work ethic.
My experience with Greg was excellent! Very professional and very helpful.
Greg was great and very helpful!
Greg is always a pleasure to do business with and always go above and beyond any expectations! I would refer him to anyone in the market today!
Greg was very informative and made sure that we understood the process from beginning to end. He was a pleasure to work with. I will definitely recommend Greg to my friends and family.
Leslie was absolutely wonderful to work with. She made sure that we were updated all thru the process . She always was there when we had questions and was always fast with responses . She truly made this experience smooth and we absolutely love her!!
Working with Jody Walls at Gumtree Mortgage was a great experience from day one until closing. He answered all of our questions throughout the construction process, and was extremely easy to communicate with at anytime. Building a home is stressful, and obviously the MOST stressful part of process is the financial aspect - but he and his assistants made everything simple. I highly recommend calling Jody at Gumtree Mortgage for any construction, new home, or refinance needs.
Being a true professional and helping us in every way possible.
Rachael was wonderful to work with throughout the entire process! She was always willing to give updates and answer questions.
I’ve been looking for a home about a year or so. And Neely was there for every question and concern and EVERY worry. She’s great! Thank you sm!!
Amazing to work with
Jim was amazing to work with when it came to buying our first home. He was extremely knowledgeable, reliable, and communicative. He truly went above and beyond in helping us make our dream a reality.
Nathan did an excellent job helping us get the best rate! We wouldn't have been able to complete this process without him. Great guy, great family man! 10/10
It was hands down the simplest process on our end. Nathan and his team handled everything with such professionalism and poise. We will always recommend and use him and/or gum tree in our future!
Nathan did a great job of communicating and understanding that we were a little nervous being first-time home buyers. I will definitely recommend him to others.
I was referred to Neely by some of my close friends and I was nervous at first but Neely made everything easy and simple and kept me up to date on emails and finances. This was our first time dealing with a mortgage company and I would gladly recommend Neely to anyone looking to buy a home. The level of “taking care of the customer” is unmatched!! Neely and Lori handled EVERYTHING without complaints, even when I didn’t know how to retrieve certain information. Thank you so much Neely, Lori, and Gumtree Mortgage Team!!!
Jody provided us with excellent service and went above and beyond to help us in financing our home. I am grateful for his patience and willing to help meet our financing needs.
Jim Shirley and Jacob Shirley were very professional in handling our mortgage. They kept us informed of every process that was involved. One of their best strengths in my opinion was answering the phone when I would call with a question about anything and explain it in detail in a way it could be understood. I would highly recommend Jim or Jacob Shirley to anyone seeking a mortgage, especially if you don’t completely understand all the aspects of getting a mortgage. Thiese guys make it simple….My wife and I are very pleased we got to know them.
I was well educated during the entire process with realistic goals and information.
Jody was clear and communicated clear with all the questions I asked when I asked them. It was a great experience made easy.
Down payments amounts changed a couple of times. Wish they would not have.
The only problem was with the underwriters
Ashley went way above and beyond in order to make the financing work.
The level of communication I received was exemplary. Gumtree guided me through every step of the process and answered every question I had in a very timely manner. The process was quick and very efficient.
After hours communication and work within timeframe needed to close
Hassle free
She made buying my first house a very pleasant experience.
Great explanation on how everything worked as far as payments, closing, etc. Rachel is just a genuine person that is always going to tell you the truth!!! Please give her a raise!!!
Nate was very knowledgeable, professional and courteous. He took time to listen and explain everything. I would highly recommend trusting him with your mortgage loan needs!
Everything just went by smoothly without any hiccups.
Great expertise, timely feedback, and a smooth mortgage process
Eric was on top of everything. He was also great at communicating with us and always there to answer any questions we had. Definitely a great experience!
Ashley made buying my first home so simple and easy!! Everyone told me buying homes is a nightmare, but my case was extremely different. I’m very thankful I was pointed in her direction.
The people were awesome and knowledgeable
Neely and her team were AMAZING! Any questions or recommendations I asked for were answered quickly. As a first time homebuyer, the process was daunting, but she was able to educate me without making me feel less than. She was truly amazing and I would recommend her to anyone!
Leslie helped me close on my house.
Neely is so very knowledgeable in what she does and walked us (as smooth as possible) through this unfamiliar territory.
Ashley went above and beyond to make everything as easy as it could be. She got back to me in a timely manner and done a perfect job at explaining everything to us when we had questions.
Brady going above and beyond to make my first home buying experience the best.
Leslie was absolutely great throughout the entire buying process l. It took us seven months to sell our previous home so we could close on the home we purchased, but she stuck with us the entire time and here communication was great. This was the second time she had been our loan officer and I highly recommend her to everyone I know looking to buy a home.
Leslie went above and beyond her duties to make what seemed to be an impossible dream come reality. Five stars are not enough for this lady!!!
Jody did an excellent job preparing our loan and working through the issues that arose.
Helped us get our first home
Nathan porter
Neely handled everything perfectly. I didn't have to worry one bit about anything that was going on. She had great response time and always kept us up to date about everything.
Nate did a great job of listening to our needs and “built” the right mortgage for us. We ended up with a great rate and less outlay at closing.
Ashley was great throughout the entire process. She kept me informed, and always made sure things were done in a timely manner. I would recommend her to anyone, and will definitely be using her again in the future.
Leslie makes buying a home less stressful. She is so easy to communicate with and goes above and beyond iwith her customer service!
Excellent customer service, communication was excellent and she was extremely transparent which established trust early on.
Everyone I spoke to was very helpful and made the whole process easy.
She listened to everything I had to say. Explained everything in great detail. Helped everything run smoothly.
Jim is a stickler for every detail of pre-close and closing tasks. He always kept me focused on what was due next and we were able to close on a great home that I am enjoying so much! Thanks Jim
As a first time home buyer, I have heard horror stories of mortgage lenders and the buying process but Eric was absolutely wonderful to work with. He was super responsive in both email and phone, very knowledgeable, and answered any and all questions I had. I can not recommend him enough to anyone.
Neely Turner and her team.
Worked diligently to ensure the VA loan process went smoothly and communicated frequently with our realtor.
Jim made the process so easy, shockingly easy. I am so grateful for his help and guidance along the way. The southern accent is the icing on the cake!
We received very timely responses and communication throughout the entire process and it made things feel very smooth and eased a lot of the stress that usually comes with the mortgage process. HUGE thanks to Jody and his team for all of their help. We are very glad that we chose Gumtree.
Always going above and beyond for us
As a first time home buyer, Neely was very informative and explained the process to me with ease. She was very responsive when I had questions and didn't keep me waiting. Her responsiveness, professionalism, knowledge, and years of experience quelled my anxiety about purchasing my first home
Ashley was amazing and answered every question I had. She made my home buying experience a lot less stressful! I would recommend her to anybody!
Ashley was always informative and available to communicate and answer questions we had. As first time buyers there was quite a bit of "unknown", but Ashley answered all of our questions clearly and concisely and in a timely manner. She did a great job explaining what we can expect at the time and what to expect in the near future. Thank you Ashley, Lori and the entire Gumtree Mortgage team for helping a dream come true for my family and I.
Rachael and her team went above and beyond to make the loan process seamless and convenient. We were working together long-distance (I was still living in Texas), but they never missed a beat by keeping up an excellent communication flow. And I love it when, in these days of email and Zoom, people pick up the phone and call. Their whole approach to customer service is a great combination of "getting stuff done - and done right" and making the customer feel like it's personal. That's a winning combination in my book!
Rachael made the experience easy by keeping clear communication, presenting the numbers in multiple ways to ensure I got the best loan, and providing guidance that placed me in the best position possible.
Smooth and easy experience.
Jimmy was extremely helpful and answered all of our questions!! Being a first time homebuyer everything was new to us and a little overwhelming, but jimmy and his team where there to answer all of our questions and went above and beyond to ensure that we felt like we were making the right decisions. I couldn’t say enough good things about Gum tree mortgage and highland recommend them and their team!!!
Wonderful communication and very fun to work with!
Jody and his team made everything so simple for me! I am forever grateful for them!
The communication and the time you took to explain the process to us. Just knowing that you were trying to get us the best deal and outcome was very much appreciated.
You all made me very aware of what was going on and treated me amazing!!!! Thank yall!!!
Neely was very informative and answered any questions I had. She was very easy to get in touch with and checked in frequently. I felt that she really cared about getting us the best rates possible.
Communication was a really big thing with me being gone, and they stayed in touch for whenever I needed.
Everything from communication, informative, patience, and very helpful with the whole process. I was so happy to even get a gift at the closing as a surprise and blessing. 🥰
..........
Took to long
What made our experience great working with Rachael and her team was the dedication they had to get us to the closing table so we could own our first home!
Eric was very patient and kind any question I had he answered them their was never a time that I couldn’t ask him something he’s the best at what he does!!
Eric was very helpful and patient with us as first time buyers
Knew we were first time home buyers and made the progress and simple and easy as possible!
Neely helped us get through our first building experience and walked us through every single step.
I am a first time home buyer and Thank you so much.
Rachael and her staff were always there if we had any questions and gave us great advice. Rachael always made us feel comfortable.
She communicated well by helping me understand everything throughout the entire process! She always happy to help me.
Gum Tree made everything easy and convenient for us.
Great communication, easy to work with, felt like they wanted to help
Jim was very informative and easy to work with. No complaints at all!
He was really good.
Neely makes buying a home so much easier and makes things a lot less stressful. She is very patient and understanding and was always available to answer any questions or concerns I had. I’ve used Neely twice and my daughter also went through her . I recommend anyone buying a home to go through Neely!
I appreciated being kept in the loop every step of the way--including a phone call every Friday to share updates.
Rachael and everyone at Gum Tree made the process of buying a new home easy! Rachael explains everything down to the last detail and is always one step ahead. I’m lucky to have known her all my life, and I would recommend her to anyone who is looking to purchase a home.
Eric is a pro and gets things done. You can count on him.
Very knowledgeable & accessible.
Very personable and knowledgeable with the nuances of VA Loans
I’ve been blessed to call Rachael a friend, a mentor, and now my mortgage lender! She made our first time home buying process seamless. I cannot recommend Rachael and the whole Gum Tree Mortgage team enough!!
Rachael was extremely helpful and made our first home buying experience simple and easy!
You all stood by my husband Willie and myself through all the bumps in the road until the end and we came out on top THANKS To You All
Working with Brady & Brandy was an exceptional experience that surpassed all expectations. Brady's personalized approach, clear communication, and proactive problem-solving made the entire mortgage process stress-free. Brady's commitment to securing the best terms showed a genuine concern for our financial well-being. I highly recommend him to anyone seeking a professional, attentive, and results-driven mortgage broker. Brandy was also incredibly helpful and supportive during the whole process. Thanks to them, we can now confidently embark on the next chapter of homeownership!
They stood by us till we got the house that we wanted
Ashley was professional and super sweet. She was so so helpful and definitely knows her stuff! She helped make sure I was prepared and gave solid advice on multiple aspects of the home buying process and never made me feel silly for my multitude of questions. As a first time buyer, I would DEFINITELY recommend working with Ashley.
The process was pretty painless. No complaints from me.
Leslie & her team were excellent throughout the whole process. I was always kept informed on everything. I felt safe and secure, and she cared about all of my concerns. Thanks
Rachael was very helpful, fast, and her communication to me was excellent.
Neely was so easy to keep in touch with. It did not matter what time it was she was very easy to talk with. I would highly recommend Neely to anybody needing help with a mortgage.
Neely was very clear with everything and all communication was amazing! She got back with me so quick on any questions I had. Highly recommend!!
Kept me informed very well
All of y'all wur Nice explained everything well y'all were just great to work with and thanks for everything
Rachael and her team made the whole process so easy! Everyone talks about how bad the loan process is when buying a home, but I’d do it 1000 times again with Rachael!
Christina answered any questions and concerns we had. She was there to help throughout the entire process.
Leslie was amazing! She was always available to answer any questions I had and really kept me informed on what was happening with my mortgage application! I would highly recommend her to anyone looking to obtain a mortgage!
Kenneth and his team were so helpful in the home buying process. He was always willing to help and explain the process. Kenneth is extremely knowledgeable in his field and goes above and beyond to make sure everything is correct.
Very easy to work with and very informational. Excellent job at putting stuff into lame man terms to understand!
Simple process, just follow the instructions given and Jody will take care of it. Great with communicating with us on questions.
Neely was professional, wonderful, gracious and VERY timely with everything she needed from us! She took all the stress off us! She answered every text, phone call or email that we sent to her! Neely truly is the BEST at what she does and we will gladly recommend her to everyone we come in contact with!
Brady and Brandy went above and beyond to help us throughout this process.
Everyone was super helpful and very friendly!
As first time home buyers who bought a house with no realtor involved, Neely walked us thru the entire process and made it seem easy!!
It was a super easy experience
We were first time home buyers who had no idea what to do or expect and Neely explained everything and made it as easy as possible!!
Helping make my process seamless, although I was a few states away.
Neely and her team where so helpful for us buying our first home. They always explained everything and answered any questions we had. Would 100% recommend her to anyone!
The entire process from start to finish seemed daunting as a first time buyer. But Neely and her team went above and beyond!
Mrs Rachael really helped us the best that she knew how. She gave us lots of advice and helped us in many ways
Brady was great
NEELY TREATY US LIKE WE WERE FAMILY. AND IF I HAD SOMETHING I DIDN'T UNDERSTAND SHE EXPLAINED IT VERY WELL.
Rachael Potts is absolutely outstanding. She made the home buying process completely pain free. I will definitely work with her in the future.
Great service!
Whenever I asked questions I would receive very quick and helpful responses from Ashley. I believe she worked quite effectively and efficiently to make this process as smooth as possible.
Amazing service and fast responses. Could communicate outside of business hours to fit my schedule. Very knowledgeable and able to make things easy to understand
great job taking over from USAA-- expedient and knowledgeable!
Jody was always quick to respond to us when we had questions.
Rachel was so easy to work with, communicated very well with me, very knowledgeable in her area of expertise and I do believe she had my best interests at heart. I would highly recommend using her and Gum Tree Mortgage to anyone.
Nate and the team were awesome to work with!
Service was easy. Ashley kept me updated and informed on everything. She explained everything so that I could understand. Would definitely recommend
Leslie and her assistants were very involved, they made us feel like we knew them our whole life. They answered every question we asked and made us feel like they wanted the house for us. Very good experience!! Thankyou!!!
He has always help me through out the years with all my mortgages. Always their with any questions or issues that has come up.
Everything was done in a timely manner and was very organized and easy.
Jody and Brandy did fine in helping us. The underwriters constantly wanting more and more and the pushing back of the close date back multiple times leads me to believe there was a communication issue somewhere. However we are happy with our home and thankful for Jody's assistance.
She was always available, answered any questions to the full extent, and cared very much that we had a great experience with Gum Tree.
He is a very nice guy who was easy to work with and made sure I knew exactly what to expect during the entire process
Leslie has a good personality, kept us informed, and easy and relaxing to work with.
Leslie is the bomb.
Ashley was nothing but sweet and attentive from day one. She asked about our wants and needs and made everything happen with ease and in such a timely manner. She made the whole process as less stressful as I’ve ever seen. She’s truly great at what she does.
Neely went above and beyond for us!
Michelle did a awesome job and made this super easy!!
Mrs. Neely made the process of getting all of our information all the way to the end at closing a very very pleasant experience!! i would recommend her to anyone!! she's the best :)
Neely was very informative from the day we first started working with her. She explained every step of the process to us and made sure we understood what was going on at all times. Smooth is the perfect word to describe the mortgage process once we started working with Neely. I would recommend her to anyone looking to finance a home.
Ms. Mackey did an excellent job and I would recommend her... 100% . I think there should be a better way to pull credit with is pulling hard some many times...I got a little overwhelmed & she did everything to keep calm & focus.
Leslie is just the absolute best!! I felt like I was always talking to a long lost friend and never felt judged. She was knowledgable, honest and told me what to expect. She was my ROCK through the entire home buying process. She knows her stuff!! Ya’ll are lucky to have her as an employee and I and her customers are so very lucky to have her on our side.
customer service
Neely worked so diligently to get me approved. She kept me informed on the process and answered my millions of questions! She is amazing.
The customer service was great, they worked quickly and efficiently on my loan. They kept me up to date on the process. Great job!!
Ashley was extremely helpful in answering all of our questions. The whole process with Ashley was fast and easy! Highly recommend and would definately use her again in the future if needed!
It was very easy working with Jacob and Jim!! Y’all made the process non nerve racking for me and you answered all my stupid questions I would ask!!!
Jim made everything work smoothly. He was always available and walked us through any questions we have. Highly recommend!
Nathan was so awesome. This was my first time buying a home and he was always available to answer any questions I had. And I always have a lot of questions when I’m doing something for the first time. I asked for suggestions on realtors, and he linked me up with an amazing one. He’s very personable and professional. I couldn’t be happier about working with him.
No nonsense
Service was great and everything was handled in a timely matter
Having someone there whenever i needed. Was always just a phone call away
Excellent service very kind
Great experience and service
Michelle was amazing throughout this whole process. It was our first home buying experience, and she made it very easy and manageable. If I had to do it over again, I would absolutely choose Michelle as my contact at GumTree Mortgage. Also, Susan was a great help as well! Thank you very much to both of them!
Neely helped us and stayed in touch with us almost every day
Inquiry responses could have been quicker
Ashley was very respectful and quick to respond, she represents the company very well!
Neely was there to answer any questions and made everything so clear. And went above and beyond to make everything happen.
It took me 7 months to get my mortgage and cost me more money for to bad advice and bad time management.
The communication that Racheal kept with us throughout the entire process and the information she was able to provide
The whole process was easy, smooth and super fast! Very pleased!
Ability to esign
I would rate the overall experience a positive one. The only issue we had was that the dollar amount that we needed to bring to closing kept changing and that made the process very stressful. But overall all I would refer friends and family to GumTree.
Jim was very insightful and gave good advice. He was always quick to respond when needed. He followed up with me throughout the entire lending process. Very friendly and personable.
Jody and his team were concise and efficient. They were detail oriented and explained with care what was needed.
Jody Walls went over and beyond to accomplish this sell
The team made it a super easy & smooth process!
The communication and care that was shown!
Rachael was informative and explained things well. She got back to us quickly when we had questions. She made the process of receiving our first home loan not seem so daunting.
Rachael was great!!! Home buying is very stressful and she was very patient, understanding, and worked hard to help us throughout our process. You won't be disappointed with them!!!
Was a very easy process with Gum Tree! Ashley Brock was the best! Thank you all so much! James McCormick.
Very informative
Anytime I had a question no matter what time it was Mrs. Neely was very quick to respond. She took care of all my needs.
Was able to buy my home in a months time. Great communication skills and explained everything in detail.
We had an absolutely great experience! Leslie was absolutely amazing to work with!
Brady went above and beyond to help us! He was very thorough and answered any questions we had. I would highly recommend Brady!
It was very simple and straightforward. Overall it was a great experience.
Kenneth communicates clearly and quickly. He is transparent and up front about what can and can't be done. I couldn't think of a better person to do business with. We will continue to use him exclusively as long as we buy homes.
Rachael was top notch and took care of us from start to finish.
Working with Leslie Mackey made the stress of buying a home very manageable. She made the whole process very informative and enjoyable. Leslie is a true Gem!
Rachael and the entire team at Gum Tree were responsive, professional and knowledgeable. 10/10 from start to finish! Thank you Rachael and Gum Tree!
Love Rachael! Walked us through every step of the way (:
The staff was very helpful and friendly throughout the entire process.
For our first mortgage experience, we feel very spoiled. Rachael made the process hassle free. She is also very patient and was able to work with our chaotic schedule. 100/10 could not recommend enough!
Communication, service, friendly, very well informed. Brady, and everyone there made you feel comfortable and at ease with the whole experience. Highly recommend to anyone.
Mr Brady was very professional and quick acting. We set goals and he met them exceedingly.
Nathan made everything simple! He was a pleasure to work with!
Hey Jim, just wanted to say that we appreciated yours and Patience attentiveness and being helpful through the entire process. It was great help to be able to reach out when we needed questions answered and your explanations were great. So thank you!
Working with Jody and his team was a breeze! It absolutely could not have been any easier. I would recommend them to anyone!
We appreciated the remote option of completing the initial credit applications. With our work schedule time away is limited. Processes were communicated efficiently and we always knew the next step. We appreciate the simplistic process and the transparency. We would recommend highly Nathan Porter and staff for any mortgage needs.
Ashley was extremely helpful and prompt and kept me informed every step of the way. She was awesome to work with!
Jody tries so hard to get things done to suit your special needs and in timely manner. He keeps you updated and explains each step.
It was a very good experience
As a first-time homebuyer, I could not have asked for a better loan officer. Nathan gave me great advice, was patient, and dedicated a lot of time to me. I am forever grateful to him.
Ease of contact and quick replies
Eric kept us informed throughout the process. He was kind and listened. He answered our questions without making me feel ignorant. We had a great experience!!
Mrs. Rachael was very available and informative. She always responded quickly with thoughtful & meaningful answers.
We felt very supported by Ashley throughout the whole process. She was great with communicating, being personable, and went above and beyond by running the numbers multiple ways to ensure we made the best financial decision for our situation.
Rachael answered all of our questions and emails very quickly and explained everything in detail! She was so amazing and helpful!
I had an absolutely fantastic experience with Ashley from Gum Tree Mortgage. What stood out to me the most was her exceptional attention to detail and dedication to finding the best mortgage options tailored to my needs. She patiently answered all my questions and guided me through the entire process with a high level of professionalism. Ashley's prompt communication and willingness to go the extra mile truly made my experience great. I felt supported and well-informed at every step, and I couldn't be happier with the outcome she helped me achieve. Thank you, Ashley, for your outstanding service and for making my mortgage journey a smooth and positive one!
Ashley was available and helpful. She was patient and never made us feel like we were stupid for not knowing certain things. She was willing to work with us to make sure that we got the house we wanted and we could not be more thankful for her and her advice and help!
Very professional and helpful. Explained everything in detail and kept us informed throughout the process.
Rachael was very thorough and also took the time to educate me in the process. Much appreciated!
Leslie, was so great to work with and made sure all my questions were answered. Leslie, did an amazing job breaking the whole process down and numbers for me. I can say with the help of Leslie I was able to stay sane during my first home buying process. Leslie I’ll forever THANK YOU for all the kindness you showed. I’ll always remember this experience.
Nathan has helped me with a couple of purchases and every time I work with him he has gone above an beyond. Great communication! Great service! Great business! I couldn’t make a higher recommendation if I tried. A true professional!
Rachael and the whole team were wonderful to work with. Rachael explained the process and answered any question we had along the way! She made this a very smooth and easy process for our family, and we are very grateful to have had the opportunity to work with her.
As first time homebuyers, there were huge decisions at hand. Having someone who could explain the details to bring more assurance was appreciated.
From the first inquiry, Jody was there with little time to waste. He and his assistants, Jessica and Brandy, were phenomenal to work with. We purchased our first home, and I could not believe have smooth the entire process was. I cannot thank this special group of people enough for everything they have done. I definitely give them 10/10, and I recommend them for everyone!
Leslie was very nice and answered all my questions in a timely manner. She made the process as smooth as possible for me and my husband. Will definitely refer her to others!
Prices and getting my home in a timely manner.
Jody and his entire staff were so personable, easy to contact, and knowledgeable. They made this whole process a smooth transition for our family. We appreciate them so much!
She is a great loan officer and was always available to answer any questions.
If I had questions she would always answer them in great detail. She prepared us for every step and always made sure to follow up.
Neely was very knowledgeable about resources and the buying process.
overall communication
Overall it was a great experience
Jim was very helpful in the process and did a great job explaining everything and being totally transparent. He helped us a great deal.
Everyone that was involved was beyond helpful and friendly!
Jim and his staff were awesome. Our closing was tricky - but they got us to the finish line. Grateful for the advice and thoughtful insights. We will recommend Jim to our network of friends and family!
Very easy process
Jim is professional and responsive. In order to get a property in Bozeman, MT, many times I would have to make an offer on weekends. Jim was able to give me a preapproval letter within an hour even on those weekend days, which was critical for me to be able to get a home in the end.
Rachael made our house buying process so easy and definitely saved us some stress.
Rachael is extremely knowledgeable, thorough, and transparent. We learned about loan options that my parents--who have bought three separate houses in the past decade--we not aware of.
Nathan made it happen in a timely manner. Very efficient and knowledgeable of mortgage business.
Rachael kept us informed throughout the entire process. She is able to answer in detail any questions one may have about the loan. She is a rockstar.
Mr Brady Brock helped me every step of the way in the process of buying my first home and he made sure I knew what was going on everyday and he would bend over backwards to get everything lined up that way when closing day came all I had to do was sign and become a homeowner. He will be who I go to anytime I need to take a mortgage out from this point forward. Thank you for helping me do this Brady it means the world to me!!
Clear communication
Great Job. Made the process easy.
He was always available to answer questions. What we didn’t know was at the beginning when he was communicating with us, he was on vacation. I don’t know anyone that would have responded to work on vacation.
Everything was communicated to us and we felt prepared going into the loan closing process.
Easy process! Easy doing business with them!
Great and timely communication. Answered all questions. Helpful and courteous.
Very helpful, always available to answer any of our many questions. Pleasant and professional.
Getting back with us all the with a super fast response!
The service was great. She told numerous times to call her whenever with any questions I had and she meant it.
Ashley Brock made the process very easy and explained everything that I did not understand. I have already referred her to one of my coworkers due to the great experience I had with her
Rachel and team were fantastic to work with!
Always answering every question we had
Whenever I was worried or had a question about the process, she would get back to me very fast and explain it to me very thoroughly. She was also willing to work around my crazy schedule
I am a first time home buyer and Jim and Jacob Shirley have helped me tremendously with the process. They didn’t mind me calling at any time and most of the time with a stupid question but they still answered it and helped me when I needed it. I would recommend them to anyone who is looking to purchase a house.
Excellent knowledge and advice and quick responses. Great team of people.
The knowledge, advice,friendliness and patience were all extremely helpful and important to me. Mrs. Neely and her team turned the process into a smooth running joy instead of the nightmare it could have been. I can't thank all of the people involved enough.
They were easy to work with and got us approved for the loan in the timeframe we were planning for.
Christina was very helpful And concerned; she made this process very easy and understanding!
Leslie is amazing. She made everything so easy and helped us through the whole process when we were absolutely clueless.
Everything went smoothly
Greg was always available to answer my many questions. He was also very patient, supportive, and encouraging throughout the entire process. I appreciate him very much and will definitely refer him to family and friends. Great experience.
Neely Turner was great! As a first time home buyer she explained everything to me in detail. She very patient with me throughout the process and always available for me to ask any questions and responded within a timely manner.
Neely is always quick to respond and provide any advice or answer any questions very quickly! She was a pleasure to work with!
Thank you, Kenneth, for your assistance throughout the loan process! Kenneth McNeal made everything so easy and went above and beyond to get the loan closed! He was very responsive, knowledgeable, and reliable from beginning to end!
Greg was amazing to work with. He gave me great advice on loan types and working with me on finding a monthly rate that worked for me. I would recommend him to anyone who asked me about my first home buying experience.
Neely was always there to answer any of my questions. She called and informed me with every detail what was going on and helped me in any way possible!
Excellent communication! Took care of us very well!
by having a knowledgeable realtor and mortgage consultant
Brady does a magnificent job. I would’ve never thought anyone could get things done as fast as Mr. Brady did!
As a first time homebuyer, Rachael was very helpful, knowledgeable, and responsive. She answered all of my questions and explained everything in great detail.
Mr. Brady was absolutely fantastic! We are so glad we chose him. He had us ready to close on our home in no time!! He was very thorough throughout the whole entire process. He was quick to communicate with us and answer any questions that we had. Overall, he made buying a house stress-free! We are so thankful for him! He is awesome at what he does for sure!!
Nathan and his team are the BEST in the business!
Great communication and a pleasure to work with.
He was informative and communicative. He gave great advice and explanations for my options and worked well to keep me within my budget. He checked in at reasonable times without being overbearing.
Eric was great to work with and guided me through a lot of issues at the end but we got it done. I appreciate your help with our purchase Eric.
Made process easy
He help me and made it to were me and my family got the home we wanted
Neely is great!
My experience working with Leslie was excellent. She made the process easy and helped me understand every detail.
Neely was very professional and patient, taking the time to answer all my questions and explain everything as this was my first home buying experience.
This was our first home purchase. I had NUMEROUS questions about everything from APR to closing costs and buydown for a lower percentage rate. Leslie was absolutely amazing. She was descriptive, punctual with responses, and had more information to give me than google. It was an absolute pleasure working with her. Honestly, buying our first home with her was easier than buying any car I've ever owned. On top of all the help she gave, she was really patient about giving it. She genuinely treated us like family throughout the buying process. If I ever make a large purchase like this again, we are definitely going through her.
She was really informative. She is good with communicating and took care of the whole process for us smoothly. We loved working with Rachael.
Appreciate the hard work everyone did at gumtree
Neely is so easy to communicate with and makes sure you understand the loan process.
Nathan was very easy to work with, he made everything clear at the beginning. Answered any questions we had and communicated back and forth with us great! It was not hard trying to contact him, making it even better!
Great communication very positive attitude
Jody and his team went over the top to try and help me.
I am not a money person and am somewhat financially illiterate, and she actually was able to take things to a level for me to understand. I would recommend her every single time I’m asked!
Rachael and Brandy were the best to work with due to their thorough explaining during the process. Rachael took the time to find us the best deal and make sure we understood everything as we went along. 100% recommend!
Eric was very professional and his partner Susan was also amazing. They both made the buying experience easy!!!
Everything
On top of things! Always getting things completed. Good communication and pleasant to talk with.
Rachael and Brandy are the Best!
Very communicative and available when needed. He was very helpful throughout the whole process.
Straight forwardness
Our experience with Nathan was a great satisfaction.
Rachael stayed in constant communication with us. She explained everything and made us aware of our options. We appreciated her flexibility and patience as we made financial decisions.
He is very informative and made the process very easy to navigate.
Jim is very efficient, dedicated, and quick to put together a complete picture to set expectations properly.
Mrs Leslie was awsome ! she kept in close contact with us and expained everything throughout our buying experience she took all the stress off us and her kindness was unmatched !!
Easily accessible and prompt
Eric was a great help and answered any questions I had very quickly! He was fantastic.
Jody and Jessica made everything about buying my first home as easy as possible!
Neely is very knowledgeable and helpful. She stayed in contact with me and guided me through the entire process! Thank you!
Very informative and easy to communicate with on every question during the process.
Very good communication and effectiveness, overall very satisfied with our first experience!
Knows his stuff and communicates it well.
Eric was great and made our house purchase smooth and stress free.
Ashley made everything so easy, and seamless! I would absolutely be a return customer and send anyone I know her way!
Leslie made this transition for my family extremely easy! She informed us of everything we needed to know and made us feel like we were her top priority every time we talked!
He helped me in every way to find my forever home
Leslie held my hand and walked me through everything. Definitely made the process less stressful
Ashley Brock has always been a great person to work with and this is the third house she has helped me finance! She is there when you need her and makes magic happen! I will always appreciate what she has done for me and my wife!
Neely was very patient, informative, and professional. She was quick to respond to anything we needed help with. She was sure to work her hardest to make everything as great as she possibly could for my family.
Neely had amazing communication and kept me in the loop about everything that was going on. She helped me understand the process better since this was my first home purchase.
Brady was the best and made it easy for us to get our first home! He explained everything and if we needed anything he was always one phone call away! Thank y’all for all y’all’s hard work!
COURTESY CONVENIENCE EXCELLENCE KIND CARING COMPASSIONATE
Neely was always ready to help any any questions we had. She is very professional, kind, and knowledgeable. This is our second time using her and she always does a wonderful job!
Overall the experience was great from start to end. Pretty seamless process with a few bumps along the way but in the end we got the house we wanted and a good rate for the current market conditions.
Courtesy, kindness, professionalism and quick responses. She and her team are the absolute best in the business. Everyone deserves a raise in pay.
Leslie was very helpful and answered all of my questions even when I asked them multiple times. Thank you for all of your help!
Jody and his team were FANTASTIC! They were able to close on my home in 2 WEEKS! Any concerns I had quickly disappeared as Jody had an answer for everything. I HIGHLY recommend this team and will point all family and friends their way!!
Leslie is very skilled at what she does. She does a great job of explaining everything in detail and very easy to get in touch with if there are any problems. She was great to work with and I would refer her to anyone.
Brady listens to our needs and does everything he can to help us!
Rachel and her team went above and beyond to make sure the whole process went smoothly! She is fantastic to work with and I highly recommend her to everyone.
Neely did everything she could to help up get a loan. She was always available to answer questions.
Neely was beyond exceptional with the help she provided and patience she had with us. She is professional and courteous, knowledgeable in her field of expertise. I could not have chosen a better mortgage professional to work with.
It was great working with Ashley and closing on our home.
Patients and transparency are the greatest qualities a representative can have and Mrs Mackey showed just that every step of the way. She was great to work with. Thanks!!
Communication was on point. They were fast and efficient with all aspects of the loan process.
Everything! Nice people! Very helpful! Fast process!
Everyone was highly amazing to work with and the entire process was extremely efficient (provided I did my part too and gave them all the necessary information). I was also kept in the loop for every step. I will definitely be using GumTree again in the future! Thank you for everything!
I was pleased with the speed of the process Jody was on top of everything an went through step by step as far as breaking it down to where I could understand everything that I needed to make this happen
Neely delivered answers and great customer service with a quickness that's hard to find these days. Thank You, Neely!
Everything went so smooth. Communication between Brady and I was excellent.
She stuck by me through it. Every time I had questions she explained. She’s the best!
The effort they put I. To keep me informed
Very quick and painless, Leslie helped calm my nerves
Knowledgeable and communicated well
The Best in the Mortgage Business!
Eric, Susan, and every other worker who worked on my loan were absolutely amazing! They were so helpful and understanding. Every problem that arose was taken care of swiftly. I was told not to worry about anything that they would worry for me and handle it! Anytime I called, I always got an answer or a call back not long after I called even if they weren’t in the office! I can’t thank them enough for everything they did for me and my family!
Ms. Nelly take the time to make sure all the information is give and understood. She also makes sure you are comfortable and helps you nonstop throughout the whole process.
He was a cool dude
Great communication!
We loved working with Neely. She was so responsive to our questions and concerns. She worked very hard for us to get us the best interest rate possible. She treated us like we were friends instead of clients making us feel so much more at ease. We trust her completely and would recommend her to everyone!
Very professional and knowledgeable. Made the process very easy
Neely was very timely on every response and if she says she will get something done she will. Enjoyed working with her very much
Neely was very helpful in navigating the process of home mortgage loans. She kept me informed step by step and worked hard to get the approval.
Everyone was so nice and helpful, answered all my questions and kept me informed of each step.
Everything went smooth as possible.
We are first time home buyers and Leslie truly took her time and made it a GREAT experience. Any questions I had, she answered them. We are over the moon!!
Ashley made the house buying process efficient and seamless for me. She was great to work with, and she kept my wants and needs as top priority throughout the entire process.
Thanks for helping us out!
Personal touch
Leslie was great at keeping me in the loop on all parts of the process, answering all of my questions, most of which I probably asked multiple times because I would forget when she had already told me before. She was very patient with us, and I would recommend to ANYONE
Jody was informative and easy to get in contact with. The process was quick and easy.
Brady was always super helpful and understanding from months prior to finding a home to closing and even after! Always answered all of our questions and gave us great advice. 10/10 for everything! Highly recommend Brady Brock for anyone!
This is our fourth time financing with Jim, and to put it simply Jim and his team are amazing!!!! Buying a house is always stressful! Jim went above and beyond looking after us through the entire process. We are very fortunate to have found Jim 6 years ago, and we would never consider going with anyone else.
I guess it's just part of the process
When our loan rep (who was also great) resigned to take another position, Rachel took over our loan and didn’t skip a beat! She was encouraging and reassuring throughout the remainder of the process! As first time home buyers, she kept us updated on every move all the way through to closing day! On closing day she congratulated us and still let us know if we ever needed her that we could always reach out! You hear so many horror stories about the home buying process, but we honestly can’t relate! Rachel & Gumtree Mortgage truly made our experience seamless and stress free! 10/10 recommend!!
Quickness, communication, and the hard work put in to make our loan go through.
Neely was so kind and caring and did everything to get us in our new house she worked with us stayed on top of everything she does a great job
Wa very helpful and done really good job at explaining everything and making buying a home for the first time Really easy
She went above and beyond to help us and she treated us like family
It was a great experience working with Rachael!
Gum tree made the mortgage process simple
Leslie worked hard to get us closed on a home and never made us feel like a burden. She was very committed and her communication was excellent. she made the whole process a breeze!!
Ashley was great to keep us informed throughout the whole process and worked quick to ensure we got the house we wanted.
Getting done in a timely manor
Leslie was perfect with everything and stayed on top of the entire process! I would recommend her to everybody who buys a home if I could!
Neely was very informative and easy to work with. She always kept me updated on what to expect and even walked me through a couple of things that I didn’t understand. I would recommend her to anyone!
Ashley took care of everything, communicated very well. Great job
My accessibility to Mr Brady and his concise information with a calming demeanor! We had a few bumps along the way but he stayed consistent and positive enabling this process to come together.
Neely and the lady’s are wonderful! I can not speak highly enough of them. They worked very diligently and treated us like we were their own.
First time buyer, very easy experience. 10/10 will recommend to anyone in the market to buy a house.
Excellent service!! Always willing to help
Kenneth went above and beyond to get loan closed , and make purchase, flow thru to get purchase complete. Thanks
Ashley was quick to answer any question I had. She helped make my first time buying a home as easy and smooth as possible.
Our process had a lot hoops to climb through but Kenny and his staff was excellent in helping us navigate everything!
Since we live in California and buying a house for my son long distance, we were not sure what to expect. But working with Ashley was great! She made everything so easy for us, answered all our questions and made the transaction pleasant for us! We highly recommend Ashley to anybody needing a mortgage. Thank you so much for all your help!
Nathan truly made the process of purchasing my home a breeze. I had questions, he had answers, and kept me apprised through the entire process. Thank You Nathan for the support and expertise because it sure made buying my first house a great experience.
This second time we’ve used Jim for home mortgage. He was very helpful and detailed through the whole process. Would definitely recommend to anyone getting an mortgage.
Felt like we were getting the run around with lack of communication. We were getting information late when the mortgage company was closing which only gave us time to ask questions the next day. We were being rush to get items completed that were important to the company but we were slow to get information. Signing got delayed due the underwriter at the last minute for an issue that should had been caught weeks prior. We love Rachel but a lot of balls were dropped with this experience.
Jim Shirley and Patience were great communicating eveything we needed to know (and what documents we needed to provide) in order for our home to close timely. We felt like they looked after our best interests and were always available to answer any questions. We appreciated Jim's counsel throughout the buying process. Highly recommend!
Jim always answered my emails and calls. He was always able to provide information needed and provide advice for our credit scores and escrow.
Pleasure working with neely. Will work with her again and again
Absolutely everything, she was amazing!
Neely was always available for my questions and always gave the advice that was best for me-even if it probably would’ve been easier for her not to in some instances.
Better communication, having a set closing date and time AFTER everything was cleared. It was not pleasant taking off work just to be told we couldn’t close on the set date because everything wasn’t cleared yet. It took me sending numerous reminders over a week to 2 week period to get the application link for me to sign. The assistant, Jessica was great at communicating with me and letting me know the process of what was still needed and the timeline. Also, accountability. A closing date was set then when it was cancelled the day before, nobody would take accountability for setting it. My husband and I were ready to throw in the towel and go elsewhere.
Neely was great with communications, not over communicating (which we love). She got answers when we needed them, advised us on what the next steps should be and met with us at the closing so we could put a name with a face. Overall, she is great! Would highly recommend her!!!
Neely turner helped me from start to finish. My consultant, Neely Turner, went above and beyond to answer every question, and advise me in every step of my first home buying experience. I always remember the efforts and good hearted relationship that her and her team showed me. I will return to Neely Turner in the future, and will suggest Gumtree mortgage for all my future home needs. Forever grateful for all the efforts!
Jim always was prompt in communication, helpful in clarifying our loan details and helpful in processing what we needed.
Communication
Jim is a true professional and a pleasure to work with. He is a great teacher and was happy to walk us through the process and context. I also greatly appreciate his attention to detail.
Neely Turner made the experience effortless and smooth. If we buy another house we will be using Neely again.
Greg made sure we were taken care of.
Rachael and her team went an extra mile to assist not only on queries relating to mortgage and but beyond that as well.
Being 21, I didn’t think it was possible to purchase a home, especially with a few years of credit history. Jim and Patience went above and beyond! They were able to take all of my information over the phone, and we heard back about our approval within a few days! Jim wrote several pre-approval letters for us, answered within a few minutes of emailing back and fourth and even replied over the weekend. We are beyond excited to finally be home owners! I highly recommend Jim and patience at Gumtree Mortgage! If you’re looking for fast replies, amazing customer service and someone who is willing to walk you through every possible question you may have, Gumtree is the way to go! Thank you all for your help through this process! We appreciate you and will recommend you to everyone!
Gum Tree IS THE BEST!!!
Very easy to work with, and made the whole process clear when needed! Very friendly and helpful
Ashley was fabulous!! She was so knowledgeable and professional throughout the entire home buying process. Ashley answered all my husband and I’s questions. She made home buying process a breeze, especially for first time buyers. 10/10 recommend Ashley!! Thanks for everything! 😊
Jim was great!
Neely helped make the process quick and easy. She was always available anytime we had a question and always responded quickly.
Jim, was very active with us while going through the process. A truly good guy.
Christina was amazing. She helped in every way
Gumtree went over and beyond for my family! Neely even helped us with getting better insurance quote! We will highly recommend Neely at Gumtree. The whole process was so easy and professional. Cannot say enough good things about Neely and Staff!
Jim kept us informed at each step. Took. Phone calls even when o
He made the process very easy and was always there to help!
Eric and Lori were literally amazing! This was my first home purchase and things went extremely smoother than I’ve heard about when purchasing a home! We truly appreciate their day in and out dedication and communication they provided to us! Will always refer Eric to everyone I know!
Ashley was so quick and efficient! She easily handled everything with a fast turnaround without causing any stress to me.
She was super helpful and fast to respond to any questions.
Was very straight forward and easy for a first time home owner
Rachael and her team are very efficient. They kept me updated throughout the entire mortgage loan process and answered all my questions. They have very good understanding of local housing market and can get loan approved in time.
Neely was available day and night! I accidentally called her after her she had already left work one day and she still answered all of my questions! She
Mr. Baker was so helpful throughout the whole process of me buying my first home. He was patient, kind, and informative and I would highly recommend using Gum Tree Mortgage to anyone!
She was very informative and knowledgeable with all my questions. Honestly made the experience a breeze for me.
Eric was great at answering any questions we had, and explaining everything well. He made the home buying process less stressful for us.
We started working with Jim halfway through our mortgage process for reasons outside anyone's control, so only interacted briefly with him a couple times and don't have much to go off of.
Jim was extremely professional and kept me in the loop throughout the entire process. He was able to answer all of my questions and guide me to the best possible solution to for my needs. All the realtors and title company was impressed with how efficient and thorough Jim was. I would certainly choose to work with him and his team again.
Eric did a great job with keeping me in the loop of everything that was going on
Simple and efficient.
Leslie was awesome. She communicated with me throughout the entire process and prepares me for any obstacles that I may have encountered. I highly recommend her services.
Greg answered my questions quickly and confidently, got a preapproval to me within a few minutes, and didn’t pester me along the way while we made our decision about a house. That’s why I ended up using him and then he did all the hard work for me without any hassle. Excellent experience!
Christina made everything very easy
Any questions we had were answered with our benefit in mind.
Nathan was very professional, efficient, and accessible. I appreciated this process being the pleasant side of home building!
Jody took the time to answer the many questions and doubts I had throughout the building to completion process. I
Greg and the staff at Gumtree Mortgage are helpful and quick to respond to questions and concern.
Everything
She was very helpful and informative throughout the entire process!
Nathan is the man! That’s all.
Very helpful and understanding. Made the process very pleasant and successful.
Jody worked hard to make sure this dream came true for us.
I am a first time homeowner and didn’t not have a clear idea about my options for mortgages. I talked to several people but Rachel was the first to give me clear, direct advice about what were the best options for my first-time home purchase. Rachel and Carlee were both very friendly and quick to respond to any questions I had, which was extremely comforting.
Chase was very informative and helpful. He made our process smooth and answered all our concerns and questions
Neely and Susan, both were great and stayed on top of things that needed to be done. They are both experts at what they do.
Very easy and simple process
Jody made sure to stay in contact with us through each major step. He worked to get us the best rate and helped whenever there were any hiccups.
Jody and Jessica was the best when it came to communication and staying on top of things!
Leslie was very professional and informative. She went above and beyond to get us into the home of our dreams.
Answered all my questions
Leslie worked day and night, relentless in making sure that everything was moving forward and that we were always informed. She provided us with great advice and ensured that we were not overcharged or taken advantage of in any way. I would definitely work with Leslie and Carlee again and I would recommend them to anyone looking to purchase a home!
Rachael guided me through every step as a first time home buyer. She was very helpful and I would recommend her to anyone that's buying a house.
Great service couldn’t ask for better help and was quick about helping get us in our house
Neely was always available when needed! She went above and beyond to make sure we understood everything throughout the whole process! We’re glad we had her in our corner!
It was a great experience
Ashley made this entire process effortlessly easy! Definitely an ordeal with plenty of curveballs from the seller and Ashley never swung and miss!
Chase is a very good mortgage consultant and he did everything he could to help me get my home. I really enjoyed having him help me with my home.
As a first time homebuyer, Brady has made things easy for us to understand and walked us through the process of purchasing our new home. He’s been kind and gracious enough to accommodate all our questions. He gave us an excellent customer service!
Buying a house could be a very stressful process but Neely Turner made the process seem simple she is very good at what she does!
As a first time homebuyer Neely made sure I had all the necessary information. She was quick to respond to my questions.
Some was always available to answer my questions and get me through the loan process thank you
Neely is amazing! She answered every question I had and was very helpful throughout the whole process. She is an amazing asset to Gum Tree Mortgage in my opinion. She helped me on so many levels and I am forever grateful ❤️
Local matters so much to us. Having Leslie basically next door compared to big companies really showed when it came to her caring about us.
Leslie was very personable and was very easy to get in contact with with questions.
It was great
Brady and Gum Tree have been great to work with for the second time. Thank you for helping us get the best rate and being patient along the way.
Everything from beginning to end was a smooth process. Ashley was very patient and extremely helpful.
We were very pleased with the service that we received.
Rachael has always been so patient and thorough with us as we navigated new territory. She's great to work with!
Nathan was there to walk me through every step of the process. He was professional and pro-active making sure that everything was in order well before closing
Jody was up front and sent emails every step of the way. This made our experience so much easier to understand where we were and what he was doing to help us.
The open communication and friendly advice that was provided made the experience super easy and understandable.
Thank you!
I had several situations that arose during my journey of trying to get refinanced, and each time I wanted to give up,but Jody and his team worked hard to get me through it
I have purchased 2 homes that Chase has helped me with the financing. Both of which have been pleasant experiences. Chase always goes above and beyond to help!
She fought for us when everything went down hill for us and went above and beyond for us while our agent was in the hospital. Nelley kept it all together and we know have our first house. There are no words to describe how much it means to us!
Very helpful through the entire process
From the very start, Mrs. Potts was extremely helpful. Her knowledge regarding home lending, as well as the local real estate market where my wife and I were thinking interested in purchasing, made our experience very informative and enjoyable. Mrs. Potts treated us with a great deal of patience and kindness…always answering the questions we had as well as keeping us informed of every step throughout the process. She was amazing to work with and I would gladly work with her repeatedly without question. In the end, my wife and I were able to purchase the home we wanted with a loan that was exactly what we were thinking and hoping for. She is outstanding!
Tracy was competent, knowledgeable, responsive, a good communicator, and always took time to explain things to me!
Ease of use of the email signatures. Greg and others answered questions promptly
Rachael was very communicative, which was very helpful for us as we live out of state and were purchasing a property in the Starkville area. The process was smooth and seamless. Thank you!
Eric Cole was always available to answer any and all questions that we had, to offer advice, and just made himself always readily available. He made our home buying experience an easy one!
I just don’t think there would be anyone better at putting this mortgage together. Rachel and her team were so attentive and on top of every single detail. I didn’t even have to think about things. They were always ready. Problem solvers; not problem makers. I felt like they were family. If I thought about asking them something, I would check my email and the answer would already be there. I would highly recommend them to anyone
Great service!
We was able get a new home and it didn’t take five years to get Neither when I say this home is perfect this home is perfect everything is beautiful We thank you miss needly ❤️👍🏾
Jody answered all of my questions and was very quick to respond.
Great communication, extremely friendly and good communication
Jim made it very easy to contact him. He helped answer questions I had as a first time buyer.
Before, I signed our contract, Christina had provided the highest quality customer service ever. She was quick to resolve any issues that arise. I couldn’t have done it without her expert consulting service. I will continue to recommend your service to my contacts and companies. My two cats laverne and Shirley and myself could not be more satisfied with your work, and we look forward to continuing this friendship. Sincerely, Gloria
I felt like I could call and ask questions anytime…..everything was explained well
Jim answered all our questions quickly and knowledgeably. We had great confidence in him.
Great customer service. Went above and beyond for any needs that came up and got everything done in a timely manner with well detailed explanation of all going on.
Easy and Straight Forward.
Nathan Porter was very attentive and helpful throughout the whole process. He answered all our questions in a way that I could understand. He kept us up to date with everything, and followed up promptly to all of our calls and emails. He helped us to lock in a good interest rate, as well as ensure that he would be there for us in the future if we wanted to refinance. He was very friendly, and a pleasure to work with.
Gumtree has a wonderful team they work together and have wonderful communication.
Great experience, Thanks - Tucker
Everything was taken care of and the stress off of me and my family
Ashley is very easy to communicate with… I think we used calls, texts, and emails to make everything happen. I also knew from a previous purchase that she was doing all she could to get us the best deal, so I trust her.
Rachel was a great communicator and kept me so up to date that I had no stress during the process compared to other mortgage loans.
She was kind and quick and very knowledgeable!
Tracy was communicative and responsive anytime I had a question. Great to work with!
Ashley was there every step of way with Great attitude to listen if I called her she answered. Working with Ashley was awesome.
She went above and beyond to get me in my home. I will be forever grateful to her.
Eric was so easy to work with. He kept me updated every step of the way, and he was very professional. He is great at his job!
Rachael did a great job helping us apply for our mortgage. She communicated consistently about the status of our application and helped us problem-solve as necessary.
Everything was online and very convenient.,
Tracy was great! Very patient and informative!
Leslie was wonderful to work with during our home-buying process. From the first time we reached out up to closing day, she was always quick to communicate, answer questions, and help educate us along the way. What was once an intimidating process became much easier and stress-free with her assistance. If you're a first time homebuyer or otherwise, I highly recommend Leslie. You won't be disappointed!
Answered every question we had and was available whenever we needed him. Made the whole process easy for us.
Chase Ray and Carlee Soignier made the experience great.
We did not have to wonder about anything at anytime. Greg was always keeping us up to date no matter what during the whole process.
She was always available to answer any of our questions and kept us updated on our progress.
Jim was prompt with responses! Great working with him and his team!
Very helpful
He answered every question big or small! He talked us through every step! Most of all his communication stayed fluent with us every step! We never wondered hey what about this or that because he already had the answer!
Brady was very easy to work with and made our experience great and left no questions unanswered!
Rachael and Carlee were very knowledgeable, professional and yet personal. I enjoyed working with both of them and will not hesitate referring my friends and family to them. Thank you so much!!!
Timely communication and an experience that was truly catered to my specific needs.
Because you guys have your stuff together. I'm glad I called. Thank you so much for your help
Jim made it easy.
Working with Nathan has been a great experience! He went above and beyond to help with anything I needed! I would highly recommend him to anyone! Best decision I could have made!
She got things done quickly!
Ashley was very helpful and answered every question I had.
Great Communication!
Everything from start to finish was phenomenal! The communication was superb and the advice was everything we could have ever wanted and more! Thank you so much, Jody!
Nathan was extremely helpful, patient and professional...
Neely made herself available any time any day. She was invested in helping me and my husband with this loan AND she did it while having COVID 😳 it's obvious that she cares for her clients and enjoys helping people. She explained things well and answered answered any and all of our questions. This was our first mortgage loan and she along with our amazing realtor Cerritos Johnson, made this experience very memorable and we learned a lot in the process. Thank you Neely and your team for your kindness and assistance!!
She was very easy to work with and quick to answer any question I had. Despite only communicating by text, email, or phone.
Leslie did an awesome job. Thanks for all the hard work!
We had a great experience with Jody and his team.
Jody, his assistant, and anyone else that had anything to do with my fiancé and I did a fantastic job. They made sure we stayed on top of things and never got behind. The let us know well in advance about exactly what they needed. They communicated back great and made sure we were very well taken care of.
Given the loan we received was rather involved, Rachel did an amazing job walking us through exactly what we needed.
I had a wonderful, extremely helpful, agent, Greg Baker.
Great communication. Answered all my questions, and kept me on track to getting my mortgage. Would highly recommend anyone trying to buy a house to contact Ashley Brock.
The process went smoothly and Nathan was very helpful.
The professionalism that was set from start to finish made the entire process easy and very enjoyable.
We loved working with Leslie!! She was helpful and kind from start to finish. She took on any challenges with a positive attitude. We didn’t even have to have a realtor! She deserves a bonus for a domino closing ;)
The challenge and responsibilities at hand.leslie took the time to help us
Rachael was very professional and friendly. Prompt with communication at each stage of the process. It was a smooth process.
All went smoothly. Thx!
Constant communication and Jim explaining things thoroughly!
Rachael worked incredibly quickly which we desperately needed, she was organized, and stayed in communication with us. She was always helpful and answered all of our questions, no matter what those were. We have loved working with Rachael!
No hassle experience .You made it easier than it could have been
The frequent follow ups and a willingness to help in every way possible.
Nathan was very attentive and eager to help!
Chase was easy to talk to and explained things well. He made it an easy process.
Eric helped us every step of the way. If we had questions, he made sure we got the answers. Communication was great and I cannot recommend anyone better! A+++
Tracy was great at communicating throughout the mortgage and buying process. I never felt that I didn't have the information I needed. She was always professional and I felt cared about helping me obtain a mortgage to purchase the property.
Neely went above and beyond for us to make sure we got the best possible mortgage for our home.
Very friendly
Rachael is very good at what she does, and makes the process as easy as it can be.
Neely was always available to me and answered all of the many questions I had!
Nate made buying my first home a breeze! He handled everything for me and answered all my questions! I highly recommend him for your loan needs!
Easy to get in touch with Neely and she works hard to make sure we are taken care of throughout the process.
Always answered any questions I had in a very quick response time.
The team at Gumtree Mortgage made me feel confident about the whole home buying process!
I felt pretty alone during the process. There were several instances where I attempted to call chase and couldn’t get an answer. He would text me and say “I will call you back before the end of the day.” I never heard from him again until I called him two or three days later. On multiple occasions I was told we would be closing on “x” date with no problems. That date was never accurate. This caused me to have to pay $700 in rent to appease the seller for my extensive early occupancy. After submitting all of my documentation (Tax forms, pay stubs, contracts, etc.,) I was told that I made too much money for my specific loan. A few weeks later I was told I didn’t make ENOUGH money for my loan. Most of these problems occurred on July 15th in the middle of moving all of my family’s belongings out of our rental house and into the new house. Which ended up costing me even more money. Quite honestly, this process was pretty miserable. I am a first time home buyer so I don’t know if it is ever easier but I would hope so. My realtor seemed to believe that I was being put through a lot of unnecessary grief and that Chase never really seemed to be in a hurry to get things done for us. I’m just relieved that its over. I would like to mention that during the week Chase was gone on vacation, I really enjoyed working with Leslie and Carlee. They were very personable with me and kind which I appreciated. In particular, I felt Leslie truly cared about my wife and I. That is of the utmost importance to me when working with anyone.
Rachael is the absolute best! Carlee and Rachael will take care of your mortgage from start to finish. Trust her with all my mortgage needs. 10/10 recommend.
Rachael communicated everything we needed to know and was very knowledgeable and helpful.
If you are in need of someone to help you purchase a home, DON'T HESITATE. This is our third home buying process with Ashley and I couldn't be more thankful for her this go around. She is always on top of everything. So efficient, so kind, and she will make sure you are taken care of!
Rachel was so easy and pleasant to work with! Everything went smoothly as could be!
Neely and everyone at Gumtree was very professional and provided excellent service in a timely manner. I would recommend Neely to anyone looking to purchase a home or refinance.
Christina was amazing throughout the entire process! Was always very responsive, always thought ahead and let us know what needed to be done, and got us closed in record time!
The communication and attentiveness
Very quick to respond to questions or concerns and did everything they could to make the process fast and smooth.
It went without a hitch. Nathan had everything ready to go, no delays or mistakes. My experience is limited in this field he took care of everything
Jody was extremely helpful throughout the entire process.
We started with one guy and were prepared to go elsewhere, then Neely came along and showed us exactly why we chose Gum Tree in the first place. She met and exceeded all of our expectations and I can't say enough about how happy we were with Neely throughout the entire process. She exudes professionalism and her communication skills are second to none. I would feel confident recommending her to anyone looking to purchase a home.
Mrs. Neely held my hand through the entire process and was always available when needed. I felt the genuineness inside of her and it made me feel so comfortable. I couldn’t have purchased my first home without her. My heart is beyond full, I am so grateful to have met her. Highly recommended!
very good communication, super friendly staff
Neely was excellent to work with!
The process was simple. It was nice getting to esign things and not having to come in. If something wasn’t understood, Neeley did a great job explaining. She responded quickly every, single time- whether it be weekends, or after hours! Thank you!
Going above and beyond to help get house refinanced
Good Communication.
Neely was so easy to work with! It was our first time buying a home and she answered all of our questions quickly. It was overall a wonderful experience!
Was very informative and never hesitated to answer any question that we had. Very pleasant to deal with while going through the often stressful time of building a home.
All that was needed from my family was to sit back and enjoy the ride. Buying a home can be a very stressful time, there was no stress working with gum tree and especially Leslie Mackey. Thank you all for an enjoyable experience. We will definitely recommend family and friends looking to purchase a home.
Ashley was extremely helpful and we sure appreciate all the effort she put in to helping us with buying our new home. Very professional and thorough. I highly recommend Ashley and Gumtree for anyone looking at buying a new home.
Brady did a wonderful job at answering all of our questions and giving us helpful advice.
Ashley made the experience a great one!
Neely went above and beyond to help us throughout our mortgage process.
Chase Ray was super supportive and kept me informed of everything throughout the entire process with completing my mortgage loan. Chase was great to work with and he helped made things less stressful for me. I am greatly appreciative of all the help Chase provided me and I could not have had a better mortgage consultant to work with throughout the entire process.
I feel it could’ve been better if there had been more communication and urgency placed upon the loan process as a whole.
Chase was very informative and professional. I would highly recommend Gumtree to my friends for their mortgage needs.
My husband and I were very pleased how he handled the process of us buying our forever home. We appreciate everything he did!!
I got answers every time I asked and quickly. Mr. Chase and Mrs. Carlee were wonderful to work with. They made the whole process smoother and worked hard to get things at the end done.
10/10 recommend working with ms. Leslie she’s is the best and will talk you thorough the whole process! I’m very great full to have worked with her!!
Excellent communication and very friendly! Very easy to work with and very responsive. Would recommend to anyone.
We had several issues while trying to complete our house. Jody was very helpful and seemed to look out for our best interest.
Rockstar! She was able to answer all my questions nd got me the best possible deal!
Christina and her personal touch to make sure we received the best interest rate. She stayed after us so we did not delay and miss the lock.
Rachael is a great communicator who kept us up to date and well informed every step of the way. It makes for a much easier process when you have someone like Rachael in your corner helping out.
Jody is down to earth, he also made time to call me back and let me know what we needed to be doing. Jody took a lot of the stress away from a stressful situation
Brady always kept me well in form, explained everything, and answer all of my questions perfectly. I had my doubts when before going to Brady for a mortgage loan because of all of this being a first for me as fart as owning a house, but Brady and Wanda made the entire experience a complete breeze, and would absolutely go through Brady personal if the opportunity for another house came along. Gumtree of New Albany has a great mortgage officer on their team.
The agent really work with me to get the home. I really would tell family and friends about her or just gave them her business card. She was really great.
Purchasing a home is so exciting, but also very intimidating. Instead of excitement about finding a home, it becomes quickly overwhelming with the stress, questions, and uncertainty of the process that is getting approved for purchasing. RACHEL MADE ALL OF THE STRESS AND UNCERTAINTY GO AWAY AFTER OUR FIRST PHONE CALL! She is genuine, down to earth, and immediately makes you feel at ease. She explains the next steps in a way that makes the task seem much less daunting! After our amazing experience, I feel like Rachael is more so a friend than someone who is judging my finances. She explained everything (often numerous times), let us know what to expect at the beginning so we weren't ever overwhelmed, and was always available to text or call when we had another question. While I hope to be "at home" in our new home for a long time, I can assure you that whenever the time comes to make another purchase, we will ONLY be using Rachael!
Jody answered all of my questions considering that I had several being a first time buyer. He was very informative and helpful!
Easy process
Rachael was very Professional and an absolute joy to deal with. Will be recommending her to everyone I talk to.
Kind and quick service!
Brett was fantastic to work with, made the entire process easy. Highly recommend Gum Tree Mortgage and ask for Brett!
Brady was on point through this whole experience. He was there anytime I had a question of was unsure about something, he would take the extra time to go over and explain things throughly. My refinance was GREAT thanks to Brady. He's #1 in my book!!
Nathan was recommended to us by a couple of people when we began to look for home financing. We contacted him, and he was immediately available and took the time to make us feel like we were the only clients he had. From start to finish, he always had the time to spend with us and answer any questions we had. He came to the closing for our home as well to really make the process feel personal. He was very professional, helpful, and courteous.
Great communication
Neely answering all our questions and providing us with the best service
Great!!!!!
Smooth easy process, fast processing of Mortgage. Lets you know were you stand and what is going to be needed the whole time!
Working with Leslie is like working with family. She is always willing to go above and beyond to help make the whole process easier and smoother.
Neely took time with me to explain every detail. She is other best
Neely and Lori were wonderful! Very professional, communicated timely, and made sure to make buying a home as stress free as possible.
Eric was great. Always answered our calls and willing to help. We always use him and will continue to in the future. Definitely recommend
Rachael made everything simple. She was pleasure to work with.💕
Eric helped me through whole process It was different loan than normal but Eric help and made it work out. I really appreciate everything he did for me.
Answering any questions we had
Constant support and information from Neely every time I had any questions. She made the process easy and fast!
More communication
Mrs. Neely made sure we was taken care of every step of the way she answered every question we had and every concerns we had along the way and since this was our first time buying a house she made sure we had everything we needed to succeed the process she is over all an amazing consultant highly recommend her she is the best And the sweetest can’t thank her enough!! -James and Cherish Willard
Brady was always available to help and answer questions. Made this process so much easier than it would have been.
Ashley was great, super informative and was available whenever we had questions. She answered all questions promptly. If we ever buy a house again, we will be sure to use Ashley.
Hoops no problem,
Neely was awesome. First time buyer and she made it so easy.
Things have changed a lot since my last home purchase 9 years ago and Chase made it easier with what all is included in a home purchase now.
My experience with Brett and his team was professional, courteous, understanding...all the qualities that are important in a mortgage process. Brett's response time was consistently prompt and he made the effort to help us understand fully any questions that we had. Thank you for a job well done
Friendly and helpful
Neely is amazing! She knows her job and she's all about taking care of the customer. She made a stressful situation very pleasant and put me at ease throughout the process. Highly recommend her and Gumtree.
Rachael is fantastic! Her staff did an amazing job to get everything done for us on a very short time frame. Thanks Rachael and Gum Tree!
Chase did a great job, on time and dependable
Nate was always so great on communication and getting back with us quickly throughout the whole process. Would highly recommend him!
Leslie was awesome! Thanks for all the help!
Jody was easy to communicate with.
She was very helpful throughout the entire process.
My experience was great because I didn’t have the stress of worrying. My process was so smooth.
Always around to answer any phone call and questions that I had. Stayed on top of the rates and locked me in exactly when it was the right time.
He actually got the job done.
He was very easy to talk to and great communicator. Made the whole process super easy. Would highly recommend Nate.
Neely was very responsive and took time to answer any questions we had throughout the process.
I felt so supported through the whole process. Regular check-ins and weekly to-do lists were so handy in making sure I was staying on top of things. Rachael made my experience as a first-time homebuyer as stress-free as possible!
She was very helpful through our whole experience.
Jody was superb in his communication and ability to help us navigate the loan process. Would highly recommend!
Neely was very helpful throughout this entire process. She is the best!
Brett was very easy to work with, he communicated well and kept me informed every step of the way!
He kept us up to date on everything we needed to do an know. He gave us great advice to get where we needed to be to buy a house. He definitely took the stress off us by handling everything.
She was very professional and got us our loan! She worked hard for us and it showed!
I was reluctant in beginning the process. I did not think I could get approved for a mortgage with a recent divorce and low credit score. Lesley was very understanding and more than helpful. She never failed to answer any questions I had. It was a pleasure working with her to get a house and place we can call our own. Simply put, she is A. M. A. Z. I. N. G.
Jody got everything done in a timely manner despite the circumstances.
This was the worst experience my wife and I have ever encountered. Wrong Information, several discrepancy, excessive mistake. We will never be back
Leslie went above and beyond for us! She was always available to answer questions and held our hands throughout the entire process. She didn’t get frustrated when she had to breakdown the tedious steps to purchasing a home. We are forever grateful for her patience and kindness!
Easy, quick and Brady was great to work with!
Rachael updated us weekly, and additionally as needed. She always made time to answer any questions we had throughout the process!
Neely has always been wonderful to work with. I have used her multiple times and will always use her when I can. I recommend her to everyone. she and her team make everything as effortless as possible and stay in steady contact.
Jody was great with letting us know what we needed to do and keeping on top of our document.
Brett was professional, direct, no nonsense and a good communicator. He took the time to look into my questions and always got back to me. Brett helped make the whole purchasing process go smoothly.
Fast and no hassle!
Leslie was extremely helpful and super easy to communicate with as well. Guided me through the whole loan process flawlessly
Brady was very informative and worked hard to get us into our new home. I would recommend him to my family and friends.
This was the second time I used gumtree. Great service.
Nathan was very responsive to all questions.
Thank you!
You were very knowledgeable, professional, not to mention just a sweet person. I enjoyed working with you and I have referred you to my friends and family. Thank you for all your help!
Rachael is amazing and was such a huge help throughout the whole home buying process!
Tracy made our first home buying experience very easy! She made it very clear what we could afford and what we needed to do. If we buy in the Gallatin Valley again, Tracy will be our first call!
They handled everything in a timely and professional manner . Very friendly !
Nathan is a great guy and he’s very easy to work with.
Neely was very informative and always quick to respond to any question.
Tracy is superior with her communication and is super easy to work with!
Thank you for guiding me thru this process and keeping me updated on everything.....
The staff was very friendly and easy to get in touch with if I had questions. They answered all my questions satisfactory and were very cordial. Everything went smoothly and on time.
Tracy is very knowledgable and very responsive. She obviously cares deeply about her clients and that is very evident with the time and energy she puts into her work. Would recommend her to anyone!
Neely was so helpful and took me on so last minute. She kept me informed every step of the way and answered all my questions promptly. This was my first time buying a home and she helped make this experience so great for my family.
Working with us giving us the greatest opportunity an advice of service anyone can ask for if we had to do it again Mr. Brock will be my only choice for us to deal with. Thank Mr. Brock for your great service.
Rachael is so easy to reach and talk to! Anytime I had a question, she went above and beyond to make sure she figured out the best way to help me!
That she keep us informed about what loan we qualified for. And she kept us updated on any changes.
Neely is always very professional and made sure we knew what was going on with our loan and that we had everything we needed. She made the process easier and we appreciate all she did for us!
Neely has a very pleasant disposition, she went over and beyond to assist me and I am thankful for her and everyone (including Lori) involved in my home buying process.
Ashley was extremely helpful throughout the whole process. She answered all of our questions and concerns in a timely manner and guided us along the way (which was great since we were first-time home buyers!)
Ms Leslie went above and beyond to make sure we got in the house and got what we needed.
It was easy
Ashley was wonderful to work with! Helped to make the process of buying a home go smoothly! Thanks, Ashley!!
Ashley was quick and very communicative. She explained everything very well and made sure that understood everything she told me
Good communication, and all of my questions were answered in a timely manner.
Nothing is better than communications and it’s something we had
Jim was available even at short notice to obtain for us pre-approval in order to buy a house in this hot market. All communication was neatly organized and prompt.
Nathan was a tremendous blessing to me and our family
Simple and easy!
Worked quickly, and made the process very easy.
great customer service and friendly people! communication was a little off, but overall good. Brady worked hard on helping me achieve the goals needed to complete my purchase. I would definitely recommend you guys to anyone looking to buy a home. thanks for all your hard work, jerry williams
Nathan was helpful on all aspects of purchasing the house
Ashley helped walk me through the whole process, from start to finish. She answered all my questions and worked around my crazy work schedule.
He was very knowledgeable and helpful and he just made my first time buying a house a breeze I am extremely happy with the service
Nate and staff are always extremely attentive, timely and truly a pleasure to work with!!
Nathan took care of our every need and was very thorough and available.
Brady, Brandy, and Ms Kathy. Everything was so smooth and stress free
Jim was really patient with us and went above and beyond in helping with a complicated loan. We really appreciated his quick communication and hard work!
We were treated with respect and kindness, with clear direction and advice from start to finish!! Thanks Neely!
Eric made the process of buying my first home easy and answered all questions in a speedy fashion. Great service!
Jim was awesome! We had a complicated loan process and he was dedicated to finding us a solution every step of the way. We wouldn’t have been able to close without him! Excellent communication and service. We will absolutely use Jim and Gum Tree Mortgage for all of our loan needs in the future whenever possible.
Mrs. Turner went above and beyond to make sure the process went smooth and accurate.
Easy to work with Brady. Gets everything done in a timely manner.
The process of buying a house is just a stressful process.
She did everything she could to help me get the best odds of buying my home! She helped me understand anything that confused me with all of the legal jargan and she reassured me when id get nervouse
Brady is very easy to work with and keeps us in the know and updated on everything we need to do to buy our house.
Rachael took the time to thoroughly explain each step of the process. She was exceedingly knowledgeable and helpful until the end. She is amazing at what she does and I could not have had a better person to work with.
She kept me informed and always responded when I needed something!
Easy to work and communicate with.
Rachael was thorough and attentive throughout the entire process.
Got back to us on any questions in a timely manner. And answered all of our questions. Very helpful especially on a first home purchase
Great communication
Everything was great, thank you
Neely was truly professional and a delight to work with.
Nathan was very upfront and honest with us from the start and throughout the process. He was very patient with us and help us in any way he could.
I was purchasing my first home and Nathan Porter was so kind and answered every question I had. He helped me understand the home buying process and helped me get the best rates and prices!
Ashley worked her b*** off and did such an amazing job. I simply adored her and gave her name out today. Thank you so much Ashley for helping me so much!!! 💗
My experience with Gum Tree Mortgage and Rachael Potts was amazing. From start to finish, Rachael was patient and made the process as seem less as possible for me. She provided me with insight and ensured that I had full understanding of every step for buying my home.
Brady did a great job! He is responsive, knowledgeable, and easy to work with.
Great customer service
She was there every step of the way. Any questions I had or anything that needed to be done she was always there and eager to help. I appreciate everything Mrs. Turner has done for me helping me purchase my first home! She's the best!
Neely helped us every step of the way throughout our mortgage process. I will forever be thankful for her expertise and kindness while helping us finance our forever home. She was always quick to respond and expertly answered any questions I had along the way. Neely is an absolute asset to Gumtree Mortgage and will always be appreciated by our family. Thank you Neely!
Really feel as though someone really cares. Neely and her team make sure to keep you informed and educated on what is going on. Great experience would recommend to anyone.
Mr Jody was very responsive to any question we had.
Brett made my mortgage experience easy and Explained where we were Along in the process! And explained very well any questions or concerns i had!
Couldn’t have ask for an easier experience!!
She was great at walking us through the process and very knowledgeable!
Everything that was needed from Brett was easily done via email. Brett was awesome to work with and easy to get ahold of if we had any questions.
Short turn around in getting financing for our home.
Ashley was very helpful and always available to answer our questions. Made the process super easy for us!
Jody was just a text or phone call away through the whole process! He made it so easy to buy our new home!
Very helpful and explained everything thoroughly
We have worked with Jim several times and he is always knowledgeable and professional. His staff were always available to answer questions. I also want to mention Patience Gregory. She always returned calls promptly and answered all our questions. Hats off to a great company David Gardner
Rachael was extremely helpful every step of the mortgage process!
Rachael did a fantastic job of guiding us through our first home buying experience! She was very thorough and detail oriented when explaining the process and numbers. We are very pleased with the results!
He was very great and professional
I felt very informed and always comfortable asking any questions I had. I was able to work closely with Eric and his team in order to purchase my first ever home! I am grateful I chose them to help me with this major life purchase! I had a wonderful experience and would refer them to everyone!
I’ve financed and refinanced several homes. Jim and Gumtree knew what they needed and communicated beyond my expectations. By far the best mortgage experience I’ve had. I highly recommend Jim and Gumtree. Save yourself some time and frustration, go to the experts and avoid the big banks.
Everything was done very quickly and everyone was patient with the delay we had. Everyone was also super nice!
Brady made everything easy and simple, he just let me know what he needed and I dropped it off to him and he done everything else!!
Rachael pays attention to detail and stays on top of every little task to make things as easy as possible for her clients!
Neely always goes above and beyond to help her clients. That is why I am repeat customer of hers. Love her !!!
Rachael and her team were phenomenal every step of the way! This was our first time buying a home and she made the process as smooth and stress free as possible. They helped us with all our questions no matter how many we had.. super professional!
Responsiveness Professionalism Knowledge of their space Communicative
Your kindness and patience made this experience so great.
Brady answered all of our questions and made the process very easy.
Always answered my questions, no matter how insignificant they seemed.
Chase was exceptional in delivering us the best of service. He was very caring, and went well above the norm to make sure our needs were met. We highly recommend him!
Quick responses and great service!
We had a great experience! The only thing that was our closing date getting moved around a few times but otherwise everything event very well.
Jody really helped with questions I had and explaining all the different options.
Very communicative and thorough. Overall excellent work.
Ashley was amazing! She was so patient, kind, and fast at responding! My realtor even said she was amazing and that she would be recommending her to her other clients!
Tracy made the entire home buying process simple and stress free!
LESLIE AT GUMTREE MORTGAGE was really nice! She was so so helpful and she will do all she can to help you!
The personable vibe Neely gave off.
Neely Turner is what made my experience GREAT!!! She's the Best of the Best
Jody and Jessica do a great job at communicating. Thank you guys for all you did.
We had a lot of questions because we were unsure about a few things. Rachael was able to answer everything for us and was very patient with us. We really appreciated that.
Neely and Lori made the entire progress super easy and took the stress off me. Thank you ladies!
Tracy was exceptional from the start. Her work ethic and experience helped make home ownership possible in this difficult market. Thank you!
That she was really patient. She guide me through all the steps made the processes easier.
As As first time home buyer, I didn’t know anything about the home buying process. Tracy was knowledgeable, friendly, responsive and above and beyond patient when it came to all the questions I had. I will certainly recommend friends and family to Tracy in the future!
Rachael was very knowledgeable and helpful. She was accommodating to our sometimes crazy schedules. She always let us know she was there to help and answer any questions or concerns we may have, and she was always available if/when we needed anything. We were very nervous about the whole process of buying our first home, but Racheal helped take away a lot of the stess!
Ashley was very informative, knowledgeable, and helpful in explaining things to my wife and I about buying a house that we didn’t fully understand. She made the experience less stressful and went above and beyond in helping us.
Rachael was super helpful in helping us get a loan! Answered the 100s of questions we had!
Neely made it very easy. She always was on top of everything and was patient with me when I was busy. She made something possible I didn’t think I would be able to do anytime soon.
Everything moved along very quickly.
He gave us good advice and was always honest with us.
Brady and his team were so helpful and knowledgeable with the whole home buying experience! 10/10 would recommend!!
Good service!
Ashley was very attentive to all of our needs. She answered all of our questions and gave us personalized advice. Outstanding communication. We were truly blessed to have her by our side for the biggest purchase of our lives. Highly recommend her!
Jody answered all of our questions promptly. Sometimes he had to answer those 2-3 times because we had never been through this process before. He was so patient with us and kept us informed.
Christina eased the stress in a stressful situation. She is absolutely amazing and I won’t deal with anyone other than Christina
Christina was absolutely amazing. She kept us informed and helped us through the entire process. She was always pleasant and answered all our questions. She went above an beyond to help us close on our house, I would recommend her to everyone!
I'm a first-time home buyer and Rachel made the process completely painless. It was a great experience!
Communication
Best in the business!!
The communication skills were great and had a good attitude
Tracy was so helpful the entire way and always available! She kept us updated and the whole process was as smooth as could be. Thank you Tracy!
Communication was frequent.
Great communication. Easy refinance.
Neely made it great. She worked with us through a difficult time due to Covid. It was through her that we were able to have our dream home.
Eric made it simple and easy to contact him. He explained everything very well and was able to get my family and I in a good home within a reasonable time!
You answered my questions and helped make the process easy.
You took all my worries about purchasing my first home away, and made me feel safe. Thank you
Tracy was on top of every question we had and responded swiftly and with great information.
Neely was extremely quick and efficient during the process. Very kind and helpful with everything we needed!
She was extremely professional and patient with me during my loan process because my case was not an easy one.
Everything was simple
her go get it attitude her advice her communication skills
Jody is the man
Jim and his team were incredible! They walked us through the entire process from start to finish. Since it was our first home, we definitely needed the extra support and hand holding. My husband and I felt the process was smooth, organized, with excellent communication. Jim was very prompt when asked by our realtor to send documents regarding our loan for offers, which is very important in this competitive market. We appreciate the time and great care taken to complete the loan process and will be forever grateful for the service that helped us get our first home.
She made everything very smooth and quick process.
Was very helpful with any questions we had and quick with responding back.
They worked out any problems we had to ensure we got all we asked for.
Better communication
Jim was so easy to work with. Any questions I had were answered quickly and honestly. Jim made the home buying process a breeze and I would recommend Jim and his Gum Tree team over anyone else in the valley. Thanks Jim!
We were able to get through the issues thanks
Closed on house, although there was a slight mix up with the loan. Jody communicated and we were able to close within a matter of a week past initial closing. Jody worked hard to make sure everything went through as smooth as possible.
The communication was great.
Rachael did an amazing job answering questions we had and explaining everything.
Neely was very patient and understanding. Kept me updated every step of the way . Also answered every question I had .
Neely was GREAT!! very patient, fast working and good at communicating to keep me up to date with where we were with the process!
Rachael made buying our first home super easy! We didn’t have a clue about the what the loan process was like. Rachael made everything as less stressful as buying a first home could be! She took time to breakdown everything and explain everything! She answered all our questions! I would highly recommend!
Jim was always quick to respond and helped us make the best choice for us!
Working with Brett has by far been the best experience I’ve had with a lender. His knowledge, attention to detail, and communication while navigating the loan process was unlike any past experiences I’ve had while buying a home. Brett was always available and had answers for any and all questions that came up. I wouldn’t use another lender in Bozeman!
The process took too long and it was very confusing.
Neely always responded in timely responses. She gave me recommendations on what to do to increase my buying power. She explained well when I didn’t understand. I would definitely use her again and recommend.
Brett was always easy to get a hold of, transparent with the process and updates, and worked hard to overcome any all little bumps along the way! Would totally recommend him to friends, family, and others!
Brett was friendly, had great communication, was thorough throughout the entire process. He made it easy and made us feel safe in trusting that everything was being handled effectively.
Nathan was always available. He was very professional and explained every detail to me.
He worked with us in a very difficult time to build a house with prices going so high. He did a fantastic job and got our new house closed.
Personal attention, care, and patience
Being a truck driver and try to work with people all Different hours made it hard but Brady was very easy to work with and he worked with our schedule and that helped out a lot❤️
Neely, went above and beyond to help explain the process and what was in my best interest. I will definitely recommend Neely and the company to all my business associates. Thanks, Alice Jackson
Nathan was thorough and prompt. As stressful as this process can be, he made it enjoyable.
Nice people and answer all my questions
nathan was very helpful and easy to talk to. answered any questions we had!
They were kind
Responsive to emails/text questions. Thank you.
Easily accessible and good information
Leslie is great to work with!!
Ashley was very helpful and professional when it came to communicating with me. She explained everything so well and never left me alone.
Chase was always available. He was eager to help. He was very easy to work with.
Brett made the refinance process a breeze, especially after the horrible customer service I had experience with my previous mortgage company. The email conversations felt like I was working alongside a friend.
Christina answered all my questions, and made the process so easy!
Neely is very friendly, informative, and easy to work with. Made the process of buying our home a lot easier than we expected.
It was an overall great experience. They kept me in the loop on what was happening. Being an anxious human they helped keep that to a minimum. They made me feel comfortable and are easy to talk to.
Eric was amazing - very friendly, professional, and knowledgeable. I needed to get the pre-approval and the loan quickly. Eric did not hesitate to take care of my needs. I could not be more impressed!
Leslie took the time to explain things that we didn't understand. As first-time home buyers, we were nervous and a lot of the jargon in real-estate and loans is confusing. She answered every question we had, she replied quickly, and she was very kind.
Awesome experience
The whole process was an absolute breeze with Ashley! She helped me with everything!
He became my friend. He helped me out, gave great advice and went beyond to insure all was good.
Made everything easy for us.
Brady was so friendly and explained everything to us so well. He was in constant communication to make sure we got our approval in record time, and he also was very diligent when it came to our mortgage approval! I would recommend him to anyone looking into buying a home!
She helped it go by as smoothly as possible I feel like
Mrs. Brock was very respectful, resourceful and patient with us !! She always returned our calls and text and we really appreciate how kind she is as to us!!!! Awesome lady!!!
The level of experience and great communication skills and very nice people
You did all the work and I’m lazy
She was a pleasure to work with and made the transaction quick and easy.
He approached me with a better rate. Some of the numbers didn’t come out as originally thought and that is my only complaint. Otherwise he did a great job.
Leslie and carlee walked me through step by step instructions on buying a home. They kept in contact every 1-2 days and would always email or call with updates. They took their time answering numerous questions and explained things so that I could understand them.
I just bought my first house. I would have thought that going through the process of applying for a loan and getting one would leave some grey hairs on my head. Thanks to Brady the process was easy and smooth. Whenever something was wrong, like me not having a valid drivers license, we found a quick workaround to get thing done.
Always got the information I needed right when I needed it
Everyone was ver informative. Mrs Neely was very patient and did whatever it took to get me approve. Mrs Neely is an extremely hard worker and I appreciate everything she done to make this process happen.
Very steam line experience
Very friendly, quick, detailed oriented and works hard to close the deal.
Brady was very informative throughout the process.
The communication and confidence that I received from Ashley made me feel comfortable about going through the process of buying a home for the first time. I honestly thought the process would be hard and I wouldn't be able to do it, but working with Ashley made it so much easier and I overall had a great experience.
Better communication from office staff
Very friendly and professional staff.
Easy to work with and very helpful!
The frequent updates and clarity of the process.
Ms. Neely made the process smooth. Communication was awesome and I would recommend her to anyone looking to finance their new home.
The communication was over the top good
Just handled professionally and courteously and that is all you can ask for.
Very helpful and provided clarity when needed.
Jody went above and beyond throughout the entire process.
Ashley reached out to me when rates were good to help us. She worked hard to ensure we knew all of our options and bent over backwards to accommodate our crazy schedule when it was time to close. She’s fabulous!
Leslie was always available for us and helped make the loan process so easy to understand!
Chase was very polite and professional. He was good at communicating and getting back to us in a timely manner. He answered our questions on weekends and after business hours. He was always willing to answer questions and concerns.
Patient with us
She was very patient with my husband and I on getting our first house. We went in blind and had no idea what we were doing. She was so helpful and everything was so easy for us. I recommend her to anyone!
He took out the time to help us. Made sure we understand thing.
Rachel was very helpful with keeping us on track as we were first time home buyers!
Neely was awesome at communicating with both me and my wife through the entire process and even after. She made sure we understood every step and was always willing to answer question. We bought our first home through Neely and she made it as simple as possible. Neely was honest about every question we asked her and was always there to guide us the best she could.
Super easy process and very good experience
The overall experience and easiness of it all
Questions were answered in a timely manner and things where well explained.
Great………………
Rachael made this process so easy for us. We were first time home buyers and we never had any questions or worries that we were being taken care of. Everything was presented to us with options and advice. We never felt like we were being forced into anything or in the dark. She warranted and earned our complete trust and we couldn’t be more grateful to work with her. She will always have my business in the future and glowing recommendations
The service
Brady was always attentive,available,and resourceful we really appreciate his help.
Jim and his team made this experience so easy and made sure that I was well informed at every step of the process. I don’t plan on ever buying another home but if by some chance I do I wouldn’t use anyone else.
Extremely professional
Rachael made our first time home buying promise a DREAM! the constant communication and question answering was truly incredible. She listened to us and was able to have everything exactly as we wanted. We did not have to wonder if things were going right, as she was just handling them all for us
Rachel is very knowledgeable and has excellent customer service skills!
Brady handled everything from start to finish! I’ve had more trouble buying groceries than I did buying a home through Brady and Gumtree, would recommend them to anyone!!
Very friendly and nolagable
Brady is one of the nicest guys I have ever talked to and he was always a phone call away at all times. He went above his required jobs and aided us with things he was not even required to do.
Everything went smooth
the help that they provided to get the refinance done
Ashley is always informative, helpful and a pleasure to work with. I have recommended her to multiple friends and family.
Nice guy…answered all my questions
Nathan is very professional and was available whenever I had questions.
Thorough, great communication, on top of it
Communication
❤❤ so thankful for yoouuu
Constant communication and constant assistance! Very smooth process overall!
Neely is the best I have ever dealt with, she is very prompt and knowledgeable. She takes time to answer any questions and works hard to get the best deal. It was the easiest and smoothest transaction ever. Would highly recommend.
All of our questions and concerns were handled professionally and with great care and expertise. We couldn't be happier with the service we received from Ms. Brock!
Leslie was so helpful and communicative - she really worked hard to make sure we closed as soon as possible!
Chase was very quick to answer any questions. No matter what time it was. Very helpful in the whole loan process! Thank you!
Eric kept me looped in every step of the way. He also answered any and every random question I had.
Jody has been nothing short of excellent every time we have needed his help!
Rachael stayed in touch with me, and giving me every update as soon as possible
we had access to her at all times during the buy.
I really enjoyed all of my interactions with Ashley. She was always available for questions and made the process very smooth. Thanks.
Ashley was super informative and went above and beyond to make the whole loan process super easy! She answered all questions and kept us in the loop the whole time. We wiill always recommend Ashley Brock to anyone!
We were kept informed and any questions were answered.
Highly recommended!!!
The whole process went very smoothly.
Process was timely and efficient
Eric was always available to answer questions and very professional!!
Tracy is the best! Super knowledgeable and great with communication! We appreciate everything she does for us!
Top notch from beginning to end
Tracy it was wonderful working with you!
Eric is very knowledgeable and helpful. Highly recommended!
Flexible, quick to respond, made it work
Ashley is always very helpful and knowledgeable about her product. I would gladly refer her to anyone looking to finance or re-finance a home.
Cole and staff were always available and happy to answer any questions!
This was the easiest of any mortgage loan processes I have ever been through!! From the genuine kindness of Brady Brock to the speediness of the loan application approval, I would recommend Gumtree Mortgage to anyone!!!
Eric Cole was very involved with us through the entire process. I can't rate our experience with him high enough. If everyone at Gum Tree is as helpful as he is, you have something truly special going on.
Tracy was very pleasant to work with. She made sure we were following along throughout the entire buying process, and always responded quickly. We hope to work with her again.
Fast, easy, convenient and very professional employee (Neely Turner) with the best customer service.
Tracy is great at communicating and kept the transaction moving seamlessly. She is absolutely phenomenal!
Friendly people that seem to love what they do and are good at what they do.
Neely really worked hard to help me get a decent house payment.
We have used Jim and his team at Gum Tree twice now and both times have been great experiences. Our mortgage team worked quickly and efficiently with us. They let us know exactly what they needed from us and we closed on the exact day we agreed upon in the beginning; no extending and going back and forth. We can’t recommend Jim and his team enough!
very smooth process on their end
Tracy was super great and easy to work with. She explained the entire process very well, and was an advocate for us in our home-buying experience.
I highly recommend Leslie, Carlee and Rachael at Gum Tree. Having secured numerous mortgages in 11 relocations across 6 states and 2 continents, I can honestly say that the Gum Tree team is the BEST I've ever worked with. Their professionalism, timeliness, knowledge, diligence, expertise, honesty, and attention to detail were outstanding throughout the entire process. Our experience of securing a mortgage through Gum Tree was by far one of the most seamless and stress-free residential real estate transactions I’ve ever been involved in. I highly recommend the team at Gum Tree for your mortgage needs.
Made the process easy.
Very informative and helpful
More communication More advice on home buying process. Overall Chase was a great help. We just had a few road blocks along the way that delayed the home buying process.
Great communication and very helpful.
As a first time home buyer Tracy made the process as easy on us as possible. And answered any questions or concerns with quick and educated answers
She was amazing and very patient with us!
A usually stressful situation made easy with Leslie and Gum Tree Mortgage!
Things all went very well through the whole process. My husband had some last minute questions that were not answered. He called and left a voicemail, as did I. He still has not received a return call. He was very close to not signing on the property and starting the financing process over again with a different company.
Give me some great advice for my mortgage loan!
Very Friendly staff
Thank you for everything!
Tracy was consistently the most helpful and effective person during the home purchase process.
Nathan was awesome to work with, and made the experience easy
I believe that better communication would have helped as we got near closing. I understand the family sickness and COVID going through the office as we got closer to close. This may not have been Chase's fault and if he communicated as soon as something different was needed, but there were some things that slowed the process down that may not have if we had known sooner they were needed.
communication
Chase was very helpful with the whole process. The only thing that I wish we could’ve done differently was the appraisal. Overall we had a wonderful experience and I would definitely use Chase and Gum Tree Mortgage again.
Wonderful, accurate, on time service provided! We were very pleased!
Real friendly and very helpful
Very responsive and great service
Provide good suggestions
Eric helped make the process simple and easy which was appreciated since we were first time homeowners.
Jim Shirley and the team at Gumtree Mortgage were quick, courteous, and helpful. Once again they made this process painless and completely satisfactory. I’m sure it doesn’t happen this way all the time but I cannot believe the turnaround we had from application to closing. Couldn’t recommend them enough!
Great communication and clear explanation about each step of the process.
Neely and Susan worked hard to get all the needed documentation turned into the underwriters. I really appreciate everything they did to make my dream of being a homeowner a reality!
Leslie made everything easy, from pre-approval all the way to closing. Every step was well explained. As a first time home buyer, I thought the process would be confusing and difficult. However, Leslie made it a walk in the park!
The process was easy and smooth, communication about the process was transparent and readily available.
The process was simple and 100% on-line!
Brett was really responsive and happy to answer questions for us- and we did have a lot of questions throughout the process. He really worked with us when the interest rates were going up and down to lock in a good one. I have kind of an unconventional work history, and Brett never made me feel like a bad candidate. Overall we had a great experience with him. One thing we would have liked was some clarity early on around what documents we would need to submit, and how the money needed to look (cash, all in one account as opposed to mutual funds) to satisfy the bank. I think it's probably pretty normal to have to keep coming back with new documents, but I would have liked to just start with a long list or a more detailed application.
Leslie Mackey is a go getter, I learned q A lot through this process. Mostly I learned its important to have a lender that is willing to get things done no matter what it takes and to have a lender that us by your side through the entire process, Leslie is that lender. My situation was unique and quite difficult, but Leslie was excited to take on the challenge and I can say hands down her work ethic got the impossible done. But, I would be doing her injustice if I also didn't mention how well she understands her clients and sincerely cares for them. Leslie will work harder for you than any other lender and she will walk with you each step of the process.
Neely was very helpful and responsive. I will highly recommend her to anyone that’s looking to buy a house
Neely made the experience pleasant and was very knowledgeable in her job. She made sure that I had ever and made the process easy. She kept the communication open and was very nice and friendly. I am thankful that I was able to do business with Neely.
Brady was very helpful and would definitely recommend him.
Eric is always wonderful
Timely Order and Professionalism
The entire process was done remotely. It worked out very well. Brett did a great job keeping us informed all along the way.
Availability
Neely is such an amazing person to work with. Her communication is five stars! She informed me though the entire process.
I was a first time home buyer. Eric made sure he explained step by step to me. Anytime I called with a question, he answered it with a smile and reassured me I was on the right path. I'm so glad I was able to meet Eric for my first experience!
I did absolutely nothing. Eric did it all. Sitting on the porch at my new house, listening to the wind blow the windchimes, watching the sunrise. Thanks.
Jody walked me through every step that was needed to get the job done and he also went into depth about each decision.
Neely made it great. I was a pleasure to deal with her. She was extremely helpful. Neely on the spot for all our needs. Can’t say enough good things about her.
Neely stayed on it till the job got done. She communicated very freely and clearly with us and made sure we were able to close on time.
Ashley was very friendly and always made my wife and I feel comfortable asking her questions. She was very knowledgeable and helpful throughout the whole process I always felt confident she knew how to get the job done and that means a lot to feel like the person your in trusting your new home loan with us competent and will get the job done.
Christina brown make it great
Eric is the best to work with, he makes things so easy and simple with a great friendly attitude.
Mr. Cole made the process so much easier for me, he explained everything that I didn’t know or understand. His response time after a missed call was very quick. Thanks so much Mr. Cole, you are amazing🙏🏾
Honest and available
Thank you so much !!!
..........
Eric was very friendly and helpful. He always answered my questions quickly. He was always willing to do anything to help.
Ashley's professionalism
Christina was very helpful and attentive to my questions.
Nathan responded quickly to every request. He was great.
The fact that he made it happen
Prompt and helpful
Jody was all ways easy to talk to available at anytime.
Very smooth. Very quick. Good communication
Very responsive and took care of things swiftly
Brett was very helpful, patient and laid everything out for us as first time homebuyers.
Excellent job from start to finish!
Ashley Brock has helped us through the loans for two houses, we are very grateful for her assistance. She is super friendly and professional and made the whole process very smooth and quick. She's the best!
Christina Brown!
everything was great thanks
Racheal is the best. Made the process a lot more pleasant.
Neely and her team at Gum Tree made my mortgage experience quick and easy. She is knowledgeable and communicates very well through the whole process. I would recommend her to anyone!
Neely is amazing. She was so helpful with the entire process. She was only a call or text away. She was always friendly even during my frustrations. She never made me feel bad instead she reassured me that everything would be fine. I can’t thank her enough for all she did for me and my family!
Jim and team were very helpful in every step of the process. We had a lot of delays and curve balls with a new build, Jim and team checked in regularly and kept on top of all of changes.
Brett was exceptional with every interaction. He was upfront and honest with advice and had accurate reliable answers for all of our questions. He was organized and kept us up to date with every change that came along. Brett made the home buying process as easy as it can be, thank you for you all your help!
Finally buying a house at age 50. Didn’t think it would ever happen.
Jody made it simple and easy.
Just great hospitality
She go the work done and finished
Leslie did a fantastic job. She was there for us through the entire process and answered all of our questions whenever we had them. She worked very hard for us, and I was glad to have her as our loan officer. She treated us almost like family and I will not forget that.
Ashley was very quick to respond to any question I had. As someone new to this process, she made it go by smoothly. She was also very informative on what was going to take place and what I needed to do during the entire process.
Brett was very patient with us and top of getting things done in time
Leslie were by our side the entire process and made sure we understood everything before closing.
Ashley made the whole experience very easy and she was very easy to work with. Very professional
Found a way to finance with no down payment that didn’t break the bank.
The entire moving experience is very stressful to me. Christina was always happy to answer my many questions, explain what I did not understand and keep me updated on the entire process.
From start to finish we were giving advice things explained that we did not understand which made the process go very smoothly and quickly. This is the first time we have bought a house and Christina and Gumtree mortgage made this a very easy process.
I felt like I knew him and could ask anything.
Ashley Brock was very professional and just overall pleasant throughout the whole process. She made everything so simple and easy! If I ever had to go through buying another home, Ashley would be the first and only person I would go to for help. I will and have been recommending her to everyone thinking of buying a home! She was such a huge blessing to me and I will forever be thankful for all her help!
Thank you!
Customer service and communication
The ease of the process
I had great communication. Leslie walked me through every step of the way even when I was flustered! Never had a single problem.
It was my first time buying a home and I felt like I had so much help and the stress was relieved after finding out how great Neely was during the process. She was very patient and helpful I would use her anytime in the future that I plan to buy a new home or recommend her to any friends.
Everything went through the loan process with no issues. Jim and team were there to help every step of the way. Great team!
Racheal and her team made this as absolutely painless as possible. always available for contact extremely friendly and positive. Best support and service i have ever had.
Every question that I had was answered in a timely manner.
Christina was great very helpful from start to finish always answering any questions we had we would definitely recommend her to anyone
Rachael is the utmost professional. She is not just knowledgeable but also gracious. She has a way of making the most complicated matters look simple without losing the substance. I enjoyed working with her.
Good communication
Wonderful experience Would recommend her to everyone
Christina was very professional walked us through the process every step of the way answering all of our questions very pleased with her
Just the over all way you took care of us by answering all our questions and being extremely polite and patience with till the very end.
Awesome people at Gumtree. They made our home buying experience so easy!
She was determined to see us with our dream home she wasn’t giving up thank Neely you’re the best
Made the whole process easy and stress free
Mr. Cole was very professional and timely about calling when we had news or any updates. I would recommend him to anyone looking to buy a house. Thanks!
Great experience
Everything went smoothly!
Kenneth was extremely helpful and professional during our refinance process. I would not hesitate to call him again.
Ashley’s patience with the entire process made everything worth it. Ashley has been working with us for the past year and a half. The communication was great!
We had a great consultant. She explained everything perfect and got the job done as quick as possible.
Easy process.
Great service, quick responses, efficient process, great team.
Getting everything done that what made me feel better when I hear everything when it starts to process ☺️
She was willing to answer any questions I had. Always available and ALWAYS got back to you as soon as possible. I loved it, made me feel like a person and not another applicant.
Easy to work with
Leslie was very friendly and helpful. This was my first time going through the homebuying process & Leslie made it so easy for us. We've just closed on our home.
Brady is very knowledgeable, quick to respond, a great communicator, and has a high attention to detail. I appreciate his work on my loan and would highly recommend him to anyone looking for permanent mortgage.
I and my wife were first-home buyers. Rachael explained everything to us in detail. She went at great length in offering us alternatives. She was also supportive, kind, and empathetic.
She was very helpful and patient with us. She answered every question we had in great detail so we could get a better understanding on some stuff we didn’t know.
Ashley was wonderful and helped us every step of the way! She got everything done smoothly and super quick!
Leslie was very helpful and patient with us through out the whole process.
The whole process was great
Our first mortgage lender experience was terrible. For our second home purchase, we chose Ashley. Her communication and professionalism was great. We highly recommend her for anyone who wants to purchase a home.
Very Professional, Very Courteous, Saints Fan !
Thank you Gum Tree Mortgage for everything! I fully recommend Jim Shirley and his team at Gum Tree Mortgage. Top notch service all around!
Jim and his staff were very good at communicating with us. I have purchased five homes and Gum Tree was the best mortgage company we have dealt with. I highly recommend them.
Jim made getting our dream home easy and gave us clear instructions on getting the best loan and rate available.
Eric and his team made the process easy. He was there to answer any questions and concerns we had.
Jim was great
He worked around my work schedule to get things done that needed done in a timely manner and always kept me updated on where we was in the process
Eric and Susan did all they could to make sure we got our house
Jim and team were excellent at making sure I met deadlines to get the materials they needed.
Rachel was helpful from the very beginning. She explained terms that were unfamiliar to us and always made sure we had a clear understanding of everything. She was our guide every step of the way!
you are all did good job. i appreciate it.
Great to work with
The quality I appreciate about Jody is that he is patient and very helpful through the entire process. I have recommended him to everyone I know that is looking to buy a home.
You did good job. Thank you so much
Overall, this experience was only made possible with the help we received from Christina. It would have not been made without her help. We are very thankful for all the help she provided us.
Chase was so on top of things and made the process of it all so smooth. He always was checking in or got back to us quickly when we had any questions or concerns. Definitely would work with again and refer to our friends and family.
Very easy to work with.
Brady was very easy to talk to and explain any questions you might have
Christina exceeded my expectations the way she got my loan approved so quickly, she and Lori were always available to answer any questions that I had,even though they were some problems on my part she continued to help me find a way to help me get everything taken care of, Christina and the staff at Gum tree made it much easier than I expected and thanks to them my wife and I have our forever Home
He was very easy to deal with and definitely out to help someone if they don’t know much about the process of first time home owning.
The last several weeks of house hunting proved to be difficult but would not have been possible without the diligence and know-how that Tracy brought to the table day in and day out. She was there every step of the way to ensure a smooth and manageable transition from renting to owning a home. Whether you’re actively looking or even considering buying a home, Tracy is the lender for you.
Tracy is on top of every aspect of getting the loan process and got things done without a hitch. I would definitely use her services again and would highly recommend her to others.
Brett was very helpful with our questions and and always very reachable. He was able to provide options and solutions for a few speed bumps we had come up.
Jody is always very helpful! Excellent!
Neely was easy to contact and quick to respond. She made the entire process much faster and less stressful. Will definitely reccomend her to our friend's and family.
Very helpful, kept us informed on what we needed to do, and stayed on top of things
They are wonderful and sweet
Rachael made the whole process very pleasant and was very knowledgeable.
Neely was amazing! Taylor and I hit just about every bump in the road in the homebuying process but we always felt like Neely had our back and was there to help us!
Ashley was very helpful throughout the whole process! She was able to answer all the questions that we had and was extremely responsive and informative!
Jim and his team were on top of everything throughout the process and were very professional. Great service!
Always very helpful
Kindness and keeping us informed of the how the process was going.
Knowledgeable, efficient, friendly!
Jim and his team were very helpful throughout the entire process and everyone was really nice.
Start to finish absolute professionalism and kindness and understanding.
Very helpful answering all questions, keeping me informed each step of the way.
Very accommodating and accessible
It was such an easy process and Neely was always available when I had questions. She keep me informed during the process.
Brady was super attentive to us! He was always willing to answer our questions, no matter the time of day. He was very helpful & informative & always seemed to have a smile on his face while doing it.
The customer service is outstanding. I appreciated the email notifications that kept me informed throughout the process. A definite plus!
From start to finish it was a pleasant experience. Neely and other staff were very helpful!
The whole process was easy.
Good job !
He explained things to us better and a very nice person would tell anybody to him
Tracy was very communicative throughout the process even as we encountered a couple challenges. She kept us up to speed with what was happening and where the mortgage was.
The ease of sending and sign all documents online up until the day of closing.
Clear communication and easy process
Quick and easy!
Christina was very responsive and helpful
Tracy was supportive and communicative throughout our whole mortgage process.
To be unfamiliar with the process of home buying, Neely went over and beyond to make this the most pleasant experience ever!! I can’t imagine doing business with anyone else in the future. She is a top notch person and represents Gumtree to the fullest!
Everything went by smooth
Great communication and support, and always there for questions! Thank you!!
Great help to ensure we got the process completed!
Rachael explained every step to made the process easy, understanding and enjoyable she was so very helpful.
working with Ashley was super easy and we did everything over email except maybe 2 phone calls. it was just a wonderful experience
The great feed back and you was right on time bout everything you was very friendly
Brady stayed on top of everything, answered all my questions/concerns, and was very easy to communicate with.
Tracy was attentive, knowledgeable, professional, and a pleasure to work with. I would highly refer and recommend her to any of my family, friends, and colleagues. Thank you kindly, Rachel
Everything overall was great. Very helpful through every step of the process and easy ti get in touch with for any questions.
Tracy was very open and transparent with everything
The super fast response to everything and the great attitude and kindness of the people
Rachael and her staff were incredibly helpful and easy to get in touch with throughout our home buying process. Any question we had, we received a prompt response.
Great service all the way through.
It was quick and easy. Communication was awesome, informed me step by step about what was happening and what to expect next.
Ashley Brock made this a very easy and quick process for us. Being first time home buyers I’ve always heard negative things but she made it very easy.
She was super super super responsive to any and all of our questions! Being first time homebuyers, we had no idea how to navigate the entire mortgage loan process and she really made it easy. She's a joy to work with and her team is fantastic too!
Tracy is so great to work with. She is very knowledgeable and made the entire process simple and efficient.
Kenneth has always been open to helping us even when we weren't sure what we wanted to do. Kenneth has provided advice at times where there wasn't even any business for him. This obviously led to us only wanting to do business with Kenneth. He has been one of the most professional business people we have worked with and we truly feel like he always looks out for us and our financial situation. Would highly recommend.
Professional and very detailed.
You made the process super easy!
The level of communication and attention to detail was excellent.
Personalized service and clear, timely communication.
She answered every question we had and helped us out with everything!
Christina was there to answer all of my questions and to help us anyway she could! She was fabulous! Would recommend her to anyone!
Personable service in a timely manner.
He was very helpful and answered all of our questions along the way.
Quick follow up
Nathan and his team were truly an amazing group of people to work with. They all were very upfront and honest in delivering information and they were very knowledgeable of every single question that I asked. I am a first time home buyer who was extremely afraid of what the process would be like and Nate professionalism and expertise assisted in taking away all of those worries of what of thought could go wrong during the process. I am so thankful to have been fortunate to work with such an amazing team and I plan to tell all of my family and friends how amazing Nate and his team has been to me.
Very helpful
The fact that all of our questions and concerns were answered in a timely manner was outstanding! This made our first time at buying a home exciting for me and my wife!
Jody really went above and beyond with everything whether it was answering questions or just giving us advice. We would highly recommend using him!
Jim was very responsive throughout the whole process, which was not an easy one. As a first time homebuyer, my loan application was not straightforward and Jim was very communicative the whole time. Jim was also extremely patient, even after I made a rookie mistake by opening a credit card before the loan was approved, which complicated things. I felt that he was my advocate and would recommend anyone to work with him.
Jody gives you all the options and is very transparent with all of the costs associated with a refinance. This is our 3rd or 4th time using him and I wouldn't use anyone else. I hope he made a million dollars worth of commission this year because he deserves it.
A smooth process.
Neely is amazing! She answered all my questions rapidly. She’s great at what she does. I appreciate her soo much!
The whole process was very streamlined and easy.
Brett is knowledgeable, realistic, and manages expectations so well. He’s so kind, thoughtful and considerate of others. You can tell he gives each of his clients 210% effort. Brett is always available to help lend a hand, ease your mind, and walk through the process. At the end of every day he wants his clients to be happy. Even if that means some options are not available. He’s honest and overall a stand up guy! So grateful to have met and learn so much from him!
I knew that Tracy had my best interests in mind, she was approachable and answered any questions I had.
Professional Responsive Good communication with my realtor
She did an amazing job at explaining everything and keeping everything going smoothly.
Rachael kept us informed and is great to work with!
Rachel was very accessible whether by phone or email and kept the process moving. Very pleasant to work with!
Rachel was the best. We are so grateful for all of the insight she gave us for buying a For Sale by Owner. Thanks again!
Ashley was very professional and worked quickly to make the purchase of our new home go as smoothly as possible. I would definitely recommend using her.
Well, it started off with Jim being available on Saturday to pre-qual me. Then everything else went smoothly as well.
The process moved quickly and smoothly. Communication was great and problem-free.
It was easy and quick! Very convenient!
Responsive and helpful.
Jody was very helpful, communicated well, and made the process very pleasant. Definitely would use him again.
Great communication!
Jody did!!!
My husband and I appreciate all the help you gave us in purchasing our first home! You made the process easy and very enjoyable! We are so excited and thank you for being so helpful!!
Have used Neely 3 times now. Has been a smooth and easy process each time.
Rachael has always been wonderful to work with. She is always helpful, efficient, and trustworthy! I have recommended her to several people.
Chase is always so professional and promptly replies to all questions ask. Communication is key. Chase made this entire process less stressful and such a breeze.
Neely is very professional and knowledgeable. She is willing to help anyway . I would recommend her services to anyone
Thanks for making the process fun and easy!
Very good communication and went above and beyond to ensure everything went smoothly.
Customer service was great and Rachael went above and beyond in helping get things ready for us.
Christina was very friendly, timely and responsive to all requests and questions and kept me very informed during process of my loan closing.
She has great communication, everything was done in a timely manner, and she’s a really nice person.
Better communication and sense of urgency
Communication at every point of the process. An experience that could be awful is made easy with Jim and his team.
Tracy was superb to work with. Great communication and very responsive as well as being knowledgeable, helpful and supportive.
Tracy is professional, compassionate and informative. She got us a great, competitive rate and was there at all hours to answer any questions we had.
Neely, was very helpful during my entire process. She didn't hesitate to answer any question/questions I had. If and I purchase again I would pick her again. Neely is highly recommended.
Neely was always available to answer my questions. She worked diligently and quickly to get me pre-approved late one night before going to tour a home the next morning. Neely was always precessional, personable, and helpful- even when I felt like I was blowing her phone up with questions! I am so thankful we used Neely as our Mortgage Consultant!
Consistent communication and advice through out. Neely provided a calm in a storm of stress. So thankful for everything Gum Tree was able to do for us!!
Neely and the folks at Gum Tree exceeded our expectations during our new construction. I appreciate her making this the least stressful part of building a new house. The communication from start to finish was bliss! Thank you, Neely.
Great customer service. I highly recommend!
Chase was very helpful and nice. Always ready to answer a question we had
The financing process for my new home was very easy for me. I am completely satisfied with the experience.
Racheal explains things on an average person level and welcomes you like family.
Chase was always ready to help when we had questions. He was very kind and professional.
Take a long time to process
Eric was very informative and helpful throughout the entire refinance process.
We were frequently kept informed of the status of our refinancing. It was very easy to get everything done in a timely manner. Everyone was always willing to answer our questions and offer their help.
He’s just a top of the line guy. That’s just all there is to it. If your going to strive to be like someone. Just be like guy Chase Ray.
It was great! Refinanced our house in just a few weeks with ease.
She is very nice an dependable.
Being our first time looking at purchasing a house, we did not have a lot of knowledge going into the process. Jim took lots of extra time to not only discuss regular mortgage questions, but also to help educate us and make us feel more comfortable about the situation. Jim made himself available at any time to answer questions and help us break through to purchase our first home in a tough market. -Kalob
Jody was easy to work with.... he guided me through everything very professionally. Would recommend him to anyone ...
Neely was always available and responsive to any questions I asked her. She went far beyond what she had to do! :)
Leslie made the process of re-financing our house seamless. She helped us find a great mortgage rate, answered all of our questions quickly, and made us feel at ease over something so important. I would absolutely recommend her!
My husband and I couldn't thank Tracy enough for making our first home purchase possible. She helped the entire process go seamlessly. My husband and I feel so grateful to have gotten the chance to work with her. She made us feel completely comfortable asking any and all of our stupid questions.
Communication and the dedication
Mr. Cole is always very attentive, provides wonderful explanations throughout the process, and is always there to provide the best help possible. He made our entire process seamless and painless. His team is also great. We are very appreciative of all of his efforts and highly recommend him!
Rachael was very helpful in getting our loan processed in a timely manner.
Nice and friendly
Eric did a great job, gave clear information, and stayed in contact every step of the way
Great teamwork everyone work with me to get the job done great personality anytime I didn't understand anything everyone handled me with love and support thanks everyone ❤
Thanks for everything!
I was often tossed from agent to mortgage agent to underwriter to agent to mortgage agent when asking questions. Communication was lost between the law office and gumtree regarding closing scheduling on at least two occasions one of which almost cost us at least $700. On the upside the side of financing and loan information towards the beginning of the process was widely available and helpful; all questions were answered and concerns resolved. The difficulties occurred later on in the process.
Jody was so great,he told me everything that I needed to bring to him and walked me through it the whole way. I appreciate everything he did for me.
Made the process easy by taking care of the hard stuff.
Tracy was great to work with! Much better than any services we have received from a bank! We would definitely use Tracy again!
We had the most incredible experience with Brett. He was an amazing communicator and was responsive at all hours of the day. He made the whole experience fun and enjoyable and was willing to do whatever it took to get the deal done.
Neely Turner
Jim and his team did an outstanding job from beginning to end on my loan. No surprises and completed without a single issue. Highly recommend
Ashley was very helpful throughout the process and communicated with us every step of the way.
Neely made the process of buying our first home so easy!
Everyone was do helpful and kind the process was smooth and low stress which was great when moving from another state.
Stayed in contact during the process.
Jim always kept us informed and if he needed something, he let us know right away. Great communication and if we had questions, he was always there for answers.
Brady made the refinance experience very easy and pleasant!! Would highly recommend.
As stressful as buying a house is Neely made it pleasant, and as easy as it could be
She’s a problem solver.
EVERYTHING!!! They came for me...I got my house
Tracy is great with communication! Hard working and easy to get a hold of!
Tracy is always on the ball and very communicative. We’ve never had a better buying experience than with her!
Tracy is great.
First timer buyer and Neely and the staff walked me through every aspect of home buying.
Tracy was personable and professional.
Make us understand what goin on
Simple process!
the whole process was very easy and Eric took great care of us.
We got a house! We thought we were going to have a problem, but she found a way to work it out.
Great communication. Fast service.
Kenneth communicates well and kept us informed. Was very helpful with the entire process.
Very smooth and simple process. Rachael was easy to work with.
Eric handled every where all I had to do was answer any questions he had for me and sign what documents I needed to sign. He got me the best interest rates I’ve heard of
Jim and his team made the financial and paperwork side of buying our home super easy. We were always well informed and could not have asked for a better experience!
Mr. Cole helped us in every aspect and answered all our questions
Jim is a very experienced, professional mortgage broker. He provided excellent counsel and was very responsive. We purchased new construction in Bozeman MT in the middle of a crazy real estate market and he made sure everything was taken care of in a timely and comprehensive manner. There were no surprises and the closing happened on time without any issues.
Brett made my refinance seamless. Great experience!
Very responsive and informative. We felt confident in Gum Tree's rate and service. Great staff.
Jody is extremely helpful and on top of things! He made it as easy as possible!
Very informative & available at any time
Patient and very informative
Very friendly and stay on top of things
A very informative simple process to get the best rates possible combined with great advice!!
First class help, willing to work with us as we went through the process, explained anything we needed to feel more at ease with the process.
Neely went above and beyond to answer any and all of my questions. I would highly recommend her to anyone I know. I could not have had a better experience. My wife and I cannot thank her enough.
Brady walked us through our process, explaining every step.
Eric was great to work with, he was very responsive and helpful. The loan process went very smooth.
Eased our minds and answered our questions through a process that could have been very stressful without her.
Everything was outstanding. Very easy process working with you. Overall great experience.
All great things
He’s a good guy trying to get you a good deal.
She made the process super easy!
A few years ago Neely looked at our credit scores and recommended some things we could do to improve our credit. We are homeowners now based on the advice she gave us!!
Neely was very good at helping us understand the home buying process. She was very attentive and kindly answered any question we had, day or night.
Fast and simple! A lot of after hours at home put in! Also we only had to go into the bank once which was convenient for how busy work is! Thank you so much for your hard work 😁
Very attentive and thorough with us every step of the way. Couldn’t be more pleased. Definitely will recommend Neely and Gum tree to everyone we know.
The process was made easy for us. We needed that because we were in the middle of selling a house, moving, setting up classrooms, and trying to get in our new house.
Easy to work with
Friendly, flexible.
Eric was so thorough and speedy in getting our loan refinanced. He gave us immediate feedback and was always pleasant to talk to.
Super nice and very helpful throughout the whole process! This was our third time to work with Nathan and we will definitely use him again for future purchases!
Professional service and answered all calls and questions. Treated us like family.
Jim is so professional, knows his stuff, and treats my clients with such great care! He is the best at what he does!
Personalized service! I knew Neely genuinely cared. She took great strides to explain every step of the process in a way that I could easily understand. A few years ago I was nearly prepared to purchase a home and had worked with Neely. The sale didn't go through (I needed to stay in NM and help a family member a bit longer) but I saved her number. I was so impressed back then I had told myself, "when the time comes SHE is who I want as my mortgage person." The first thing I did when I was back in the market was to call her for a pre qualification and advice. I can't speak highly enough for Neely Turner.
Jim always does whatever he can to make the closing happen. He is always honest and communicates often and well.
Tracy was very easy to communicate with, gave excellent advice, and was always reachable and responded in a timely manner. I would absolutely recommend her!
I really enjoyed working with Neely she was very thorough and professional. I’ve already recommended her to friends and would definitely use her for future endeavors.
Jody was very informative and simplified the entire process. He looked out for our best interests and was always a phone call away.
Got me the loan I wanted
Professional, knowledgable, friendly, and expedient. Everyone that supports Jim as well.
Leslie was very easy to work with. She made this experience very pleasant.She went above and beyond to get me the best of everything and I do mean everything. If I could rate her more than a 10 I would. Thank you Leslie 😘
Neely is ABSOLUTELY Wonderful! I will never do business with anyone but her while buying a home! She needs a raise!
Jim went OUT OF HIS WAY on multiple occasions to make the process smooth for me. He also was very personal in his communication, but respectful. I appreciated his insight and care for me as a customer and as a person. I highly recommend him to anyone!
Communication and personal service
Easy to work with and communicated efficiently
Nathan was very attentive, communicative, and easy to work with. He made the home buying process streamlined and easy to understand. I will recommend him to anyone in the area looking to buy a home.
Jim is a consummate professional and stayed in close communication!
Jody was very informative and easy to work with!
The closing of the house
Very speedy and thorough
Neely is the most informative and supportive mortgage broker I have ever worked with.
Fast, clear, went out of the way, made it happen
Very professional and experienced
Customer service above the rest!! Y’all made me feel like close friends/family. I felt comfortable through the entire process with your through explanations. I will definitely recommend y’all to anyone looking for a home.
Personalized touch, and attention to detail.
Rachael made everything very easy and had excellent communication through the entire process.
Wow! Tracy is truly amazing! She made it super easy and low key for us. This is the second time we have had Tracy refi for us, she’s the best 😎
I’ve never been through this before, buying a home and going through the process of getting a loan, he made it very easy and communicated everything to me!
Neely and Susan were amazing!
Finding things on my credit that wasn’t mine and pushing to get me the approval I received
The process was easy, and organized. All the people we worked with were great, I would recommend Gum Tree to friends.
Tracy is easy to talk to and communicates efficiently. She is on top of everything and makes sure everything is getting done quickly and correctly. She is patient and answers all questions in a timely manner. She was a pleasure to work with and made the process of buying a home very easy and stressless. I would highly recommend her to everyone I know looking to get a mortgage. Great job. She is awesome.
Brady’s customer service is as good as you can get. 👍🏻👍🏻
Ashley was so great to work with and was so patient answering all my questions.
She was great. The only thing that was miscommunication was the auto loan situation. I was told to get the "car" refinanced out of my name, which is what I did. We have a car, a truck, and an 18 wheeler. It was actually the F350 that needed to be refinanced out of my name. It was a whole mess, and cost us a lot of money. Other than that, she was wonderful!
Smooth and organized.
Rachael was very knowledgable about what she does and made everything simple for us. She was great to work with.
Brady has very communication skills and was able to tell the ins and outs we were about to and going to experience.
Service and willingness to help
Always available. Kept me abreast of everything. On top of the issues. Great job.
Jody was very professional and yet personal like an old friend. Any question we had, no matter how crazy, he did his best to answer and keep us calm through the home buying process.
We were nightmare clients who wishywashed all over the place. Eric treated us perfectly from start to finish!!!!
Low Interest Rate
Tracy was always clear and concise her communications. She helped make this as easy as she could.
Awesome man great communication
Easy to deal with
Eric was extremely informative and got the job done quickly. I loved the “check off” list that Gum Tree Mortgage emailed me throughout the loan process. It let me be up to date with what was going on and not left in the dark. I felt very comfortable talking to Eric and putting the fate of my mortgage in his hands! Will definitely refer him to anyone in the area needing a mortgage!
We felt very good in Jodi’s knowledge and skills. The process was definitely a great experience and we were put at ease with Jodi taking care of us.
Rachel was courteous, friendly, and assessable. She made the whole process easy for us.
The stream lined effort that was put in felt like I didn't have to do much at all.
Ashley always got back to in a timely manner, answered all of my questions, and did everything she could to make the house buying process go smoothly.
Never had a hassle getting it all set up
The experience was absolutely amazing. The smoothest experience ever.
Attentive and quick responses to questions. Friendly and professional all they way around.
Very easy to communicate with. Quick responder of emails.
Jody Walls handled our business very professional and took the time to explain everything in detail to us.
The prompt responses and the constant communication was very key for me. I appreciate the honesty and attention that was given to us. Most importantly the quick process.
Ease of dealing with company
Easy transaction
Rachael was very responsive and eager to assist us every step of the way to home ownership. Her friendliness and level of expertise made the entire process pleasant.
Prompt responses to emails, voicemails, texts. Clear explanations of documents, mortgage application process.
Getting our mortgage was a complicated process being self-employed. We hit a lot of road blocks and got a lot of "no's" on our journey, but Rachael was creative with every shift and turn. She didn't give up and she kept a great attitude the entire time. She communicated well with us when we didn't understand something. Rachael is the best and I would highly recommend her to anyone!
Easy to do business with
Rachael worked with all the hiccups that came up, and there were many!
Neely Turner was the ABSOLUTE BEST!!! She walked me through every step and helped me in anyway she could. I had a great experience because of Mrs. Turner! THANK YOU FOR ALL YOU DID!!!
Very helpful and kind!
The People
Known Neely for a long time, called her while she was off about getting loan started. She walked me thru everything and answered all questions. Made the process simple.
The overall experience was great. Brady made sure that he communicated with us through the entire process to let us know what was going on. He was very professional at all times.
My unpleasant experience doesn't have anything to do with Neely. She is the absolute best at what she does. Had it not been for her, I probably would've given up. The underwriting experience was the problem. There were irrelevant things requested, which prolonged closing that caused me a lot of stress and inconvenience in regards to my business.
Very responsive and helpful
Super easy
Rachel and her team were very professional as well as personable. She made sure we understood what was happening and was available to answer my questions and to help with any concerns I had along the way.
glad you could help me
It was great
Neely locked our rate quickly, had great communication, answered any questions we had, and was ready to close before contract date.
Bret made it happen
Overall great service and communication. We had a few hurdles, but we overcame them.
Getting an approval was very quick and helped us very much in the house shopping process.
Chase was very good. A small hiccup on his end close to closing caused us a week delay in moving. He compensated us for it and tried to make it right the reason for the overall good score.
Very personable, punctual and all around knows the business. Highly recommended
Nathan was very professional and on top of everything that was going on. I was always notified on things that needed to be done threw out this process.
Neely great attitude and her willingness to get me into a home
Leslie was very clear and precise with what she needed from me and was efficient in getting things done! She’s a rockstar!
Absolutely the smoothest mortgage transaction I’ve ever had.
Great communication, timely responses. Knowledgeable, friendly, and helpful. Kept me updated on progress. Very easy and smooth process, even with a FSBO house. Thanks for everything!
Neely communicated with us and answered all of questions, no matter how dumb they may have been. She got our loan handled quickly and efficiently, and I am very pleased with her work.
Ashley was very easy to communicate with and was willing to answer all my crazy questions. She was understanding of my situation and gave me comfort in walking through each step of the process. She was wonderful to me during a time I was uncertain!
The advice
His ability to make the unpleasant, pleasant. I would rather get a root canal than refinance, but Jim is very knowledgeable and put the customer at ease. He walked me through the process and his staff person Samantha was also very professional and helpful.
Very smooth process, easy to work with, no problems at all
Communication.
Brady was able to answer every question I had and I asked a bunch of questions. He found the loan that was best for me. We were able to close on the loan 9 days ahead of schedule!
Very smooth process
Nathan was very helpful and friendly. He was available if we had questions or concerns.
Sometimes she does not respond to my messages until I remind her several times.
The whole process
Jody provided great communication to help me understand the process of buying my first home.
If my husband or I ever had a question she would always respond no matter what time of day it was!
Rachael went above and beyond for us. She was there when we had questions and answered everything we asked. I’m so glad I chose to use Rachael again. She’s the best!
Brady Brock was awesome!
The first representative we were given lied to us about everything. It was not until we got Brady that it was straightened out. He was honest, truthful, and sincere the entire time.
Great communication!
Everything went good an moved fast.
Eric is awesome!
I always knew the answers to my questions before the end of the day. Was much better than when I purchased my first home.
Easy to work with, great communication, very efficient
Very responsive during this difficult time.
Neely is the best. No matter when my wife would text or call her she was always there. She checked on us even after we closed to make sure we was still doing good and happy. She always went above and beyond. I wish I could of gave her more then 10 stars.
This is the 2nd time we have used Ashley. She made our refinance a breeze! Everything went very smoothly and was done quickly! I highly recommend using her.
Prompt, thorough communication, and friendly service. She works her hardest to find a solution.
Ashley worked with us several times to make sure we had everything in order to get the loan for our house. We couldn’t have chosen a better person for this process!
Trust in the advice and guidance from Jim.
Neely was so wonderful to work with. From the very beginning of the application process until closing, she kept me informed every step of the way and answered all of my questions. Would definitely recommend her to family and friends. Thank you Neely for helping me buy my first home!
Jodi is understanding and stays in communication.
Chase was fantastic all the way from start to finish. Communication was great and he kept us up to speed throughout the whole process.
Jody made the process easy. He was very helpful.
Neely and the staff at GumTree were kind, efficient and great to work with. The process was easy and explained throughout my experience.
Neely is top notch! Very professional and helpful! A+
Neely was great!! She was always available to answer any questions I had. The whole process went smoothly. I’ve already recommended her to 3 friends looking to buy homes.
Nelly was always there when we needed her even if it wasn't her job she would answer questions as best as she could or tell us let her see if she could find the answer.
Neely was great!! I was nervous and every time I called her she answered and discussed with me any questions I had. Neely had Covid and was out of the office and when I text her or called her, while being sick and not in the office she still took my call or answered my calls. To me that makes her a Great Asset to Gumtree Mortgage!!!
My experience was great because Neely explained everything to me step by step . I recommend Gum Tree Mortgage to anyone trying to buy a home.
The staff at Gumtree are excellent. They patiently guided me through the process & someone was always available. They made buying my first home easy. Thanks again!
Tracy is awesome! She is very efficient and an excellent communicator.
Customer service was great!
Anytime I had a question or concerned he was quick to help me out and explain to me. And being a first time homeowner I didn’t know the whole process or steps and he walked them through with me and explained the steps to me and what it was and how it worked. I learned a lot through he! He’s truly amazing
The communication was great and Nathan went above and beyond to get me in my home
Everyone that had contact with me was very informative and helped me understand each step. Made buying my first home a breeze !
Very detailed and on top of everything.
Excellent service and advice.
Knowledgeable staff excellent communication throughout the entire process
Seemed like they were very patient and helped me stay patient during the process!
N/A, Everything
Leslie made the process easy and convenient. We felt like we were always informed of where we were in the process, which took a lot of the stress out of the home buying process.
Simple, quick,
Service and all information
Jody Walls was outstanding at answering our questions and helping us with everything. With us going through this process being out of the state he went above and beyond to get everything taken care of for us. 10/10 would recommend him to our friends and family.
This was my first time purchasing a home and Mrs. Neely made it a breeze and was super helpful!
Rachael and Carrie worked well together and when i had questions they would answer them.
No, I would know like to explain my reasoning.
Mr. Cole made the experience what it was. Hands down extremely helpful. This was our first home buy and we was lost. If not for the constant help Mr. Cole provided this could have easily become even more stressful then it was. He's extremely competent and knowledgeable. As well as a great communicator. He was always available for the dozens of questions we had.
Eric made the process seamless.
Answered all questions. Very patient.
Neely was excellent in all areas. She was communicated and helped in any way possible. 10/10 would recommend to first time home buyers
I had the best experience with Ashley!
Jody made the entire process, from start to finish, not only easy to understand, but clear and concise. He made sure to answer any and all questions we had and I never felt like I was overwhelming him at all.
Always gets back to you Continously giving advice Always explained everything Professional experience
They were very timely in their responses. Ms. Brandy at the front desk as well as Jody answered any questions I had. (which was a lot) They were honest and so helpful. They treated my time as if it were their time. I have already suggested this business to my fellow employees who are looking for someone to talk to about a mortgage. Great Job guys!!
Nathan Porter made our refinancing easy as well as was very communicative during the process
Everything worked out how it was supposed to.
Rachael was really wonderful throughout the whole home buying process. She was very responsive and available for any questions I had, kept me updated on the loan progress, and provided the best customer service.
Timely, professional
Jim was easy to talk to and kept me informed about what needed to be done. Even though I was "out of town" this presented no problem.
We Got Our House
Mr. Jim was the best to work with. He explained everything every step of the way, and the entire buying process a breeze.
Neely was great.
Professional and Courteous
Nathan was always available to help when issues were presented. He always welcomed our questions no matter the time or situation. The process of home buying went very smoothly with his assistance.
Quick return and responses
Rachael was amazing. Couldn’t have asked for a better person to work with. She needs a raise…….seriously. I don’t want to have to say it again………
Ashley is very easy to work with. She makes sure you understand everything before moving on to the next step. Ashley is also very helpful. We will use her when we need to again!
Leslie was awesome! She explained everything so well and was very patient. There’s not enough stars on here to rate how awesome Leslie was! We really appreciate her so much!!
Guidance and showing us the the right route on our mortgage.
Everything was done in a timely manner, and smooth.
Ashley made the process of buying our first home quick, easy, and stress free.
The personal touch that was shown toward my experience
Rachael made everything smooth and easy as possible. She kept us up to date and informed every step of the way.
i was just new to the whole experience and had no clue what i was doing.
Friendly and professional; the whole process was quick and easy
Friendly and professional; the whole process was very quick and easy.
fast and easy
The way she keep in touch with every thing
We live out of town but she made sure we were caught up and informed every step of the way. She always watched out what was best for us and we couldn’t have asked for anyone better!
Everything done in timely manner and explained well
The Gum Tree team made sure I had everything I needed! Jody is by far the best!
Very professional and no surprises during the application and closing process
This is the second time working with Eric. It was as a great as it was the first time.
Gum Tree Mortgage is the BEST!
Very efficent and organized
Nathan was awesome went above and beyond to help me with my house refinance.
Ken takes the time to explain things to me and I have no questions left unanswered.
Neely was very professional and great to work with. She always answered any questions that I had and made the whole experience simple and great.
Everything about working with Jim is amazing! When we bought our house 2 years ago he helped us move things so quick and so smoothly while answering all of our questions and making sure we got an amazing deal. This time we were refinancing and he did the same thing! He made sure we understood all of our options and helped us figure out thebest route for our refinancing. It was easy and expedient. I highly recommend him and Gum Tree Mortgage for everyone!
Tracy made the process incredibly easy and hassle-free. She had great advice and was prompt in getting back to us. Tracy was kind, understanding and patient. She was truly amazing.
Neely is very knowledgeable and was always quick to respond when i had questions.
Ashley was very helpful and knowledgeable. She was very quick and clear with her communication. I'm very satisfied with my experience working with Ashley.
Rachael was extremely helpful and was able to get my home refinanced at a fantastic rate! I am so thankful that I was referred to her by a friend. She was very professional and knowledgeable. I am very happy with my experience with Rachael and Gum Tree.
Communication and understanding the whole process. It was made easy and all questions were happily answered. Thank you so much!
This was a first time home purchase for me so naturally there were many questions and concerns throughout the process. Nathan made things seamless, worry free, and he was always available to help me along the home buying journey. I would highly recommend him and Gum Tree Mortgage to friends and family.
Jim is a class-act, and consummate lender. His ability to understand - and then simplify - complexity, coupled with his unapologetic, matter-of-fact approach to moving towards a goal makes him - and GumTree, broadly - a great partner in the home-purchasing process. I cannot recommend him more highly.
Mrs christina Brown did a phenomenal job at making sure i understood everyting and was very easy to get in contact with and worked very hard she is amazing at what she does i will surley be sending my friends and coworkers her way .
Ashley was a pleasure to work with. Very helpful and knowledgeable every step of the way.
Every aspect of the process was great from the beginning to the end and every step in between. Ashley was always accessible and made the process seamless and easy. Would recommend Ashley to everyone needing a mortgage loan.
The communication between Ms. Rachael and my realtor was spot on and were able to answer any questions I had in a timely manner.
ASHLEY BROCK WAS GREAT I DID NOT HAVE ANY PROBLEM SHE HANDLED EVERY THING THAT SHE COULD . THE BEST ANYONE COULD EVER ASK FOR!
Better communication
Personal service, and communication!
The document sign made it really easy to process my loan from home.Chase was really friendly and kept me up to date . I would definitely recommend Gumtree!
Ashley was very informative and very easy to work with. She made our closing process very easy for us!
Rachael and Carlee went out of their way to make the entire home buying process so easy for us. We never had to worry or wonder where things stood with our loan. I knew I could call them with questions at any time. Hands down the best.
Neely was awesome throughout the whole process and made it a breeze! I have already given her contact info to several of my friends!
Any problems that came up, Jody just handled it with VERY LITTLE effort on my part.
Jody was able to get us approved when we needed it most! Everything went the way it should, and I've already recommended Jody to several people in the market for a home.
Nathan was always available to answer and help with any question or issue i had.
Brady answered all questions in a way that we could understand. He kept us updated every step of the way of our refinancing.
Neely was excellent! She helped us every step of the way. Her instructions were clear and concise. I would highly recommend her and would do business again with Neely.
I loved the fact of how fast everything worked, the offer was accepted and then we were in our house in the next two weeks!
Communication. ease of sale. Nice guy.
Neely was super easy to work with
Jim and his team were friendly, efficient and professional. What a great experience. Thank you!
This was one of the best finance companies I’ve ever worked with! Everyone made my experience as stress free as they possibly could! I would definitely use them again.
Brady was east to work with, very efficient, & helped to get things done for us in a timely manner.
Rachael has been great to work with through the numerous home purchases we’ve done with her over the years.
We enjoyed ease of working with Brady and the Gum Tree team.
From stay to finish she explained everything I needed to do and it was a very smooth transaction
Neely was very helpful and prompt with coordinating all the juggling pins that is home buying! Would recommend her to anyone in the area!
Mr. Brady answered ALL of my questions that I had and ALWAYS returned every phone call within 30 minutes. A+ dude! Y'all are VERY lucky to have him as a part of your team.
I am a realtor, and I used Neely for my personal home purchase. I am convinced without her, I wouldn’t have the home. She was fantastic, knew just what to do and made the process so smooth. She is my “go-to” lender! Elliot Long
As a first time home buyer, Rachael made me feel very comfortable with the process. She answered all my nervous questions, and she was very detail-oriented. That level of effort made me feel confident that I was in great hands!
Tracy is great at communicating and following through in a timely manner. She is extremely responsive and thorough. We would highly recommend her services in the future.
Tracy was responsive to all of our questions and needs. She was friendly and helpful through the entire process. It was a pleasure to work with her.
Mrs.Neely is very knowledgeable respectful and will guide you through the process of buying a home from start to finish
I cannot express enough how important Brett is to the success of my business!
Rachael was extremely helpful throughout the whole process, even as we shifted through home sales to rental and had to change our purchase. Great to work with and communicated well the entire time!
Eric was excellent. He communicated often and always in a clear and easy to understand manor. This is my second time to use Eric for a mortgage loan and I see his work ethic hasn’t changed!
Working with Chase from out of another state was still a good experience.
Brady was very helpful and informative through the entire process! Definitely a 5 star experience! The mortgage process can be very stressful...ours was not!! Kudos to Brady Brock!
Ashley was amazing at going above and beyond for all my questions and for walking us through every step of the process!
Tracy was very helpful and responsive for the entire lending process
Ashley was very helpful with every step in the process of buying our home. She is very knowledgeable and professional. Would definitely recommend her for any home loan needs.
Kenneth guided us every step of the way. Making process easy for us. Gum Tree gets the job done with excellence. Very happy we partnered with them.
I have already referred several individuals to Christina. Although buying a home was stressful she made it pretty pleasant. thanks
Communication and very personable.
Very helpful and dependable!
Jody was always friendly! He always stayed on top of everything and kept us well informed.
My husband communicated back and forth with Jody often. We never had to wait for a response and he was always open with suggestions and his thoughts. This was a very smooth and quick process! Thank you for your help!
Second to none! Super knowledgeable and friendly staff, willing to do whatever it takes to get your mortgage approved.
Rachel made everything easy for us. We live 13 hours away, and she walked us through each step of the process and went above and beyond!
The entire home buying process with Ashley Brock and Gumtree Mortgage was phenomenal! They actually exceeded my expectations.
Rachael made the process for us so easy! We were first time home buyers with zero idea of what needed to be done and she helped us every step of the way. She would call me to answer all of my questions and was always okay with me coming by to make sure I was filling out paperwork correctly.
She did everything she could possibly do to get us our house. we are very grateful for that and would recommend her to others. She’s very kind and very helpful.
These are a great group of people. We just bought our first house and they made the experience very easy and joyful.
We were kept informed.
Neely was great to work with!! She answered all my questions and even helped me while she was sick! Would 100% use her again!
Jody was always available to answer any questions we had. Super easy to communicate with. Our loan closed quickly.
Nathan and the team at Gumtree were extremely helpful and made sure the mortgage lending process was super easy. I can’t recommend them enough!
Excellent communication and service. Chase and his team were on top of everything!
Fast and easy to work with, done everything he said he was going to do and done it quick.
The whole process was a breeze
Keeping us update thru the entire process Returning calls and explaining when I didn’t completely understand something at that time... Being super kind and working with us after office hours.. Thanks for all your help❤️
I don’t know her personally, but Mrs Turner is awesome!! She got our loan done as they say, quick fast and in a hurry. She kept us informed throughout the process. She made us feel important. She got done in three weeks what another company couldn’t get done in three months. My wife and I are thankful work all she done. I would recommend her and Gum Tree to anyone! Neely you are awesome. Thank You once again!!
Amazing with communication. Buying a home can be stressful at times. However, with Christina on our side, we never had to worry about what was coming next! She helped make our home buying experience less stressful!
Making it as painless as possible for me!
Neely was extremely efficient and helpful. She effectively communicated any updates and changes. She provided individualized professional service.
The whole process from beginning to end was quick and very easy, Eric cole made this a very good experience for me! I was worried it would be stressful but it wasn’t at all.
Neely is very efficient and professional. She communicates any changes and provides assistance during application and closing. Thanks Neely
Tracy has been wonderful. She is diligent, timely, professional and overall great to work with. We highly recommend her as she will ensure a smooth and enjoyable experience for you!
Tracy is beyond amazing. Extremely knowledgable and communicative. She made the Re-Fi process easy! Thanks Tracy!
Neely is such a devoted professional. She made the home buying process such a breeze.
This is the second time we’ve worked with Jody. Both times, he has made the process so easy, has great communication and insight!
Ashley did a wonderful job helping us close on our house. The process for effortless on our part. Everything was a breeze! Thanks again!
Ashley did a great job communicating and explaining every step of this process to me and my husband I would highly recommend her
Ashley Brock was very knowledgeable and extremely helpful during the entire process of refinancing our home. She offered several suggestions to help us lower our interest rate, monthly payments and walked us through each step. I would highly recommend Gum Tree Mortgage! Their entire staff is very kind and helpful.
Rachel and Carlee are the absolute best! Anytime we had questions they were minutes away with a reply. This is our second time using Rachel and we highly recommend her and the Gum Tree team. We had always heard the mortgage portion of home buying is the hardest part but we have always thought it was the easiest part, and we believe we have Rachel and Carlee to thank for that.
Everything from start to finish was handled exceptionally well.
This was the first time for us to buy a home through a mortgage company, so we were what you call green. Neely and her crew we very helpful through the process. Thanks Neely!!!!!!
The entire process was smooth and as painless as it could be. Neely was incredibly prompt with responses to questions that I had, and was always friendly and enjoyable to work with!
Wonderful!
Christina made this process so easy and smooth! She is very patient, calm and kind. She responds in a timely manner and explains everything thoroughly. I recommend her to anyone looking for a new loan!
Quick easy and very well explained.
I have already referred people to Jody and will continue to do so!
I would recommend and actually have recommended Christina Brown at Gumtree to all I come in contact with. The refinance was a breeze. She answered all my questions in timely manner.
Chase was very patient with us with all of questions! Very kind and pleasant to work with!
Neely did a wonderful job helping but my 1st home!
Chase was extremely helpful and informative, definitely the most pleasant and easiest financing experience I’ve ever recieved!
Tracy did a great job. Regarding the closing documents, I'd recomend GumTree remove witness signature lines when they are not required.
Neely was very attentive to my questions and concerns.
She made the process really easy and simple!
Jim was very helpful, and gave us a lot of information. He went out of his way to explain everything to us.
Jim and the folks over at GumTree were amazing to work with! Everything was done in a timely manner and as first time home buyers they really went out of their way to help guide us through the process. Highly recommended working with the GumTree team!
Jody ALWAYS answered every question and helped us understand every step in the process!
Eric was great to work with. I have already recommended to some friends!!
Jody was great from the beginning helping me understand everything. Very professional, polite and helpful.
She answered every questions clearly, no matter how many times it was asked. She was never too busy to get back to me an her schedule was very open an easy to work with!
Neely was there to answer every question every step of the way. We were kept up to date on everything through the whole process. It made us feel at easy about using Gumtree Mortgage and we definitely had a positive experience.
They go above and beyond. Answers all of the questions with answers that you understand and appreciate. Very personable and friendly. Thank you for yet another great experience.
The information and communication Jim offered was great.
Tracy was attentive, quick to reply, and truly cared for us. We would be happy to use her again.
Christina was always available and went above and beyond for us..and got the job done..
They did a great job
Our experience was very pleasant and professional . We would highly recommend Gum Tree Mortgage for your mortgage needs.
Neely was the BEST. She answered my day and if they calls. She was always telling me when I would have something due, and she would always keep me up to date on everything. She made my first time buying a home a great experience. I knew everything I needed to do and have for the closing. She was great. 10/10 and recommend!
Rachael and her team were wonderful to work with! They made the process so smooth and were always quick to respond to any questions we had!
Love my experience with Jody & the loan process! I would highly recommend him to anyone!
He was quick, efficient and kept me up to date on everything that was being done.
Nate and Co. made every step of the process easier. He took the time to regularly check in, assist in managing the relationship with processor, realtors, appraisal, pest, closing, etc. He looped me in anytime I needed to be, and made sure to set my wife and I up for success. If you want to learn about what is going on, and want someone to be a good teammate, Nate is your guy!
Tracy is knowledgeable, patient and helpful. She answered all my questions immediately or found the information requested quickly. She has a great character and made the whole process easy and painless. I was able to contact her or get a reply after leaving a message without delay. I am very happy to have worked with her, she did an outstanding job!
Very knowledgeable. She never left me hanging. The process of buying my home went very smoothly!!! Thanks Christina! You rock!!!!! :)
Great experience
Nathan and the GumTree team made my first home buying process so simple and easy! They went above and beyond to make things happen. Very professional, informative and passionate about their clients!
I would recommend Kenny and Gumtree to everyone.
This may be my fifth transaction w/ Rachael. We trust her and do not even shop around for our mortgages.
Rachael made everything simple for us!
Thank you so much for your help with our mortgage. If we ever buy again, we will definitely use you again!!!
Rachel was very helpful through the whole loan process! She made it as easy as possible for me!
I really appreciated the constant communication. I was never left wondering what was going on.
Honestly, the process can become a little stressful at times because of all the information that is needed! Christina Brown was very informative and helpful throughout the entire process! She was very patient with me and she always responded to me and handled my paperwork in a timely manner! She is very professional and I would definitely recommend her to anyone looking to purchase a home/ property!!
Brady was so easy to deal with. Dealing with us and our hectic schedule probably wasn’t easy but he done it, never got over bearing or pushy like others in the past. Would most definitely use Brady again!
The process was smooth and easy! I would recommend Brady and associates to everyone!
Jody made the process easy. I recommend him to anyone looking to finance or refinance a home!
Nathan is very knowledgeable and was very helpful during our refinance.
We were in the middle of refinancing when my husband lost his job & Christina was very helpful in advising us about what to do next. She was prompt when answering our questions. The information she provided was always accurate. We will & have already referred her to our friends for their home refinancing or loan needs!!
Jim and team were great to work with! Very knowledgeable and friendly. The whole process was smooth and stress free. Thanks again for helping get us into the home of our dreams in such a tough market.
Christina was great to work with! She kept us informed through the process and worked to make sure we got the best loan possible.
Any questions or concerns were answered and appropriate. Neely has worked with us for over a year while we searched for homes. She never gave up on us and was always there for any question I had. I recommended the buyer of our home to Neely and several others that have asked who we used. Neely is the best!!!
She was absolutely incredible! She treated our family with compassion and respect. Not to mention, we closed on our dream home!
Jody is good at what he does, he did everything I asked then some. I would definitely recommend him and his team.
Great team to work with.
Jim Shirley is the only person we have every used for a mortgage. He gets the job done very quickly and communicates along the way. His assistant Patience is also very good at her job.
Ashley has done an amazing job taking care of us. She stays in contact with us and makes sure any and all questions are answered. Ashley stays on top of things and will make sure the job gets done.
Brady was always quick to answer any question or concern we had during the process. He's awesome!
Brady was very interactive during the whole process and made it very easy for me!
Ashley was so helpful and so Nice. I appreciate everything she did for me.
She was SUPER supportive of us!! That was my biggest thing from her because we don’t get a lot of support from people because we are young. She was always super easy to get in touch with and she made sure we always knew every detail of the entire process. She made buying a house super easy for us and we couldn’t be more grateful!
Brady was very professional and informative. Anytime we had a question, he had an answer.
Went over and above for a complicated mortgage situation. I'm thrilled he was able to find a solution for a challenging project for a unique mixed use residence.
Jim is truly the best! I've done many transactions and Jim is the most diligent and professional I've ever had the pleasure of working with.
Jim always look after us, and makes the process of refinancing our home as easy as possible.
She went above and beyond to help me get my home loan. was very helpful through the whole process.
Great experience!!! Neely is extremely helpful and knowledgeable.
Great experience
Jim and Patience went the extra mile every step of the way in my loan process. Their communication was clear and concise, from the first day we spoke all the way to my closing date. Jim's vast knowledge of the mortgage industry put my mind at ease and his ability to effectively problem solve kept things on track when the inevitable challenges popped up. Jim goes above and beyond to help his clients. I highly recommend Jim and his team!
Christina was always accessible for any questions I had. She made communication very easy. Would definitely recommend her for anyone going through a refinancing process .
Jody is great! He was very patient with my constant questions and calls! Our family appreciates him so much for helping us get into our beautiful new home!
Jody was great! Went above and beyond on our home purchase!
There was very little for me to do. Ashley and her colleagues did all the work and kept me informed about each step in the process.
Nathan created a stress free environment and was always willing to go above and beyond in excellent customer service.
They was helpful and answered any questions i had and made it fairly easy on my part of everything.
Mr Porter and his team are great to work with and always kept us updated. The team made this a seamless transaction and just the great people my wife and I have work with we have already told other couples about Mr Porter and his team
The very personal relationship we built with Neely. She was always there to help and advise. I could not expect better service with such a pleasant attitude. Neely was very professional and easy to work with I will highly recommend her.
Ashley was very responsive and informative. She was very fast and efficient!
Process was fast, easy and stress free. Neely was nice and professional. She was the perfect person to assist me with finding a home. I truly thank God for her.
Fast and effective
Ashley was so helpful we def would recommended her!
I love Eric Cole. He has helped me since 2007 and I have referred many to him. He’s helpful, very clever, and just a terrific man!
Brady went above and beyond for me through this whole process! Thankful for him!
Neely was very informative and helped in every way possible. I would refer anyone to Neely for any mortgage needs.
He made the whole process of my refinancing a smooth and stress free process.
My overall experience with Neely and her coworkers was AWESOME! She made it seem as though I was the only one who mattered at the time even though I knew she had other clients. She even answered my calls and texts after business hours. She made sure I understood everything that was happening. I appreciate all of their help! She made my 1st home purchase a memorable one!
It was a fast seamless process. Very happy with Neely turner.
Jim promised me a lifetime supply of Elk Jerky if I went with him. Seriously, Jim and his team were very professional, expedient and knowledgeable. The online workflows were intuitive and efficient, and everyone was responsive and friendly. I'd definitely recommend Gum Tree Mortgage.
Treated us like family. Kind and patient. Great experience.
Tracy is a great communicator! We felt comfortable through the entire process. Thanks so much, Tracy!
No comments
My only problem was the time it took from start to finish...2 month. Maybe that is normal, but was slower than expected. At the end, there were some glitches, but they got worked out so that the closing was before the drop dead date.
Tracy was exceptional! Timely and very helpful throughout the whole process. I truly enjoyed working with her!
Tracy is excellent in communicating with Fred and me. She had a lot of loops to go through with the VA home loan process. It wasn’t easy but she did great in my opinion.
Ms Neely was amazing! She tried to make every effort to make sure we were approved and that we were able to close the day we needed even in the middle of a winter storm!!!
Rachael was great to work with. She kept me up to date and was always available if we had questions.
Everything was quick, easy, and on time. Although my wife handled most everything.
Tracy is very knowledgeable and very dedicated to her job. She was available for all my questions via text, email or phone call (which I loved). Tracy is a very sweet person and made me feel like family. Thank you Tracy!!!!
This isn’t my first time doing business with Eric. Very helpful and very professional.
Everything was top of the line. Thanks N. Turner!
Jim is an expert in his field and communicated well with us through the process. We had many questions and Jim took time to answer them all.
Rachael was friendly and knowledgeable and took the time to answer all of our questions.
From start to finish, I was informed every step of the way. This experience was so easy. It seems like all I did was provided my info, found a house, and the rest was history. Mrs. Neely is the best to work with. She made sure I knew she was available if I had any questions or needed any assistance. I thought I would never be able to own my own home. Without Mrs. Turner this would not have been possible. Thank you so much for all your work. I have recommended several people!!!!
Rachael was always available for questions and advice. I very much appreciate her working quickly and efficiently during every step of the mortgage process. She went above and beyond on meeting our needs.
Advice, communication, and automation went well together, as did the team effort that made Rachael and Gumtree the right choice.
My total experience from start to finish was wonderful. So convenient, professional, friendly, informative and prompt. I would definitely recommend gumtree and Christina to any and everyone.
Rachel took care of everything. It was a seamless process and she led me all the way through it with ease. Highly likely she will receive other business from friends.
Overall Neely did a wonderful job at getting everything accomplished that I asked of her. I feel I did offer a difficult situation and she handled it very well. Communication could have been better at times, but overall I was pleased with Neely’s ability to handle everything I needed!
Neely Turner “I just want to thank you and your fabulous team for such careful attention to my beautiful home! We are just about settled and we couldn’t be happier. It was a pleasure working with you and your top-notch company for my home purchase. I will certainly refer our friends and co-workers to you! Thanks, Zach Hughes
The professionalism, quick service, and honesty made our experience with Gumtree a pleasant one. Thank you!
Neely was very helpful, kind and patient during the entire process. She kept us very informed and made our refinance a pleasant experience.
Ashley is wonderful! This is the second time for us using her and we won’t do business anywhere else!
Very easy to work with and was there for any questions we had along the way.
Christina answered all our questions and walked us through the whole process...so we could be sure and all be on the same page. It was stress free on our end and thorough work from her and Gumtree!
Rachael Potts is THE best!!! She made refinancing our home incredibly easy. I recommend her to anyone wanting to refinance their home! Thank you Rachael!!!
This is the second time we have worked with Nathan on the refinancing of our home. He is extremely professional and makes the whole experience easy. I would highly recommend working with him!
Very satisfied with the customer service! Brady was professional and made the process easy. Highly recommend!
Rachel made it so easy to refinance my house. She was very thorough & helped so much along the way!
Everything went so smooth!
Rachael was very professional and did everything to a T. She did not beat around the bush when explaining things to my wife and me. Thank you Rachael for doing what you said you were going to do for us!
We were able to do pretty much the whole process from home which was great and Jody was very helpful through the whole process.
Better communication and. Faster processing time
Brady was straight forward and always answered any questions I had. I felt like he always had my best interest in mind. He was easy to talk to and eager to help. He made the process so simple and painless, I’ve already given his contact info out to several of my own friends.
Everyone was very professional and informative during the whole process
Neely went above and beyond to answer all of our questions. She was very quick at getting back to us.
This was my first home purchase so I didn’t know exactly how this worked. Jody took time and broke down everything step by step for me. He did a great job with explanations and answering any questions I had throughout the whole process.
It was a very long process and Ashley was very patient through it all!
If we ever need anyone else again we will use her again & again!
Neely is great! She is very knowledgeable and professional. She was able to assist me with any questions or concerns I might have had with ease. Definitely made the house buying experience a pleasant one.
Our refinance was as painless as possible. I would recommend their services to anyone looking to save some money or cut years off their mortgage!
From the moment we called Jim and explained our scenario we knew he was an expert in the field. He was very responsive to all our questions and concerns and made sure we had all of the informaiton we needed to make an informed decisions about our loan options. He knew how to cover all the details so that we felt knowledgeable and comfortable in the decisions we were making. His team made sure we were well communicated with throughout the entire process and helped ensure we had a smooth closing.
Rachael was great! You can't find anyone better for a home loan or a refinance!
My husband did all the transactions for our loan. He was very impressed with Nathan and the Gum Tree team. Very professional, returned all phone calls or emails in a very timely manner, and pleasant to work with during the whole process!
Jody made it a very easy and smooth process . He helped to get things done around our work schedule.
Borrowing money is never something we want to do but Nathan and all the folks at Gum Tree made the process a very pleasant experience. They know what they are doing. I was so pleased I recommended my daughter use them as her lender.
Rachael is great with communication and knows her stuff!
Rachael is great and so attention to detail!
Nate is beyond helpful! He keeps you updated and is super patient with your questions. We were so pleased, we have already recommended him to two friends!
I would highly recommend using GumTree Mortgage to anyone! John was very professional and prompt with everything that goes along with obtaining a mortgage. He kept it simple!
Eric’s years of experience combined with his professional approach made this effortless
Eric was great to work with. Always made time to work with me and gave great advice that would be beneficial to me and not just his comoany.
Great
Rachael is awesome! She makes you feel like there are no dumb questions throughout the process. She also answers them in ways you will understand instead of using jargon that the average person wouldn’t know. I would recommend her to anyone!
Brady was very easy to work with. He was quick to respond to any questions we had and very knowledgeable with his responses.
Jody was the piece to the puzzle needed to purchase our first home. We appreciate everything GumTree did for us!
More than thrilled with my experience. Quick responses and thorough answers. Would recommend
Tracy was patient, extremely knowledgeable and went above and beyond to help me find information not usually accessible to veteran first time home buyers. Additionally, Tracy was extremely detailed (which I appreciated!) And this level of detail was something that put her above other realtors for me. She also listened to what I wanted when buying a home.
Tracy was very professional in all our interactions, yet maintained a very pleasant and friendly presence. In addition, she was very timely in all her communication and gave me advanced notice of what and when she would be needing anything further. It was a pleasure working with Tracy and I would highly recommend her to friends and family should the need arise.
I appreciate that Jim always takes the time to talk us through our options. I felt confident in making this important financial decision because of his commitment to our understanding. Also, Jim and Patience are always prompt in their responses to our questions.
Neely has been such an amazing help! This was our first time buying a home and she took the time to explain everything in detail and to really help give us ease of mind as we went through this entire process!
Thank you for your continued communication that was easy for us to understand. And the paperwork was FAST! Neely, you and Lori were always accessible when we had questions . Thank you so much for helping my husband and I get our Forever Home.
She was just awesome!!! Kept us informed helped finding better value of insurance. She just dealt with the headache of us wonderfully. Highly recommend her & Neely Turner.
Christina was wonderful start to finish. She shopped around for the best insurance quote for us, she helped us get a super low interest rate, was very fast and super thorough!! Thank you, the Lavanway family :)
Ashley is knowledgeable, efficient and great at her job. Highly recommend.
Professional and accurate with all services provided. Highly recommended
We bought our first home and Brady made it really easy and stepped us through the paper work each step of the way. Brady and Brandy would occasionally message me telling the update on the status of the mortgage and if I needed to do anything else.
We bought our first home! Brady made everything so easy for us!
We couldn’t have had anyone any more helpful than Neely! She made this process fast and easy! Thank you!
Natham was very polite, informative, and efficient in helping with the loan.
Rachael was helpful, courteous, and prompt. She made time for us as clients, always answering questions and providing thoughtful and thorough explanations. Great experience of what can be a terrifying process of buying a home. Thank you!
Brady is very easy to work with!
Nathan is very professional and a pleasant to do business with.
Jody was prompt in answering any of my questions and concerns. He explained things I did not understand in the mortgage process. He was always friendly and courteous.
Nathan was great! He made my first home purchase go very smoothly. He was informative and communicated well. I would 100% use him again!
Gum Tree was efficient and clear, and looked out for our best interests.
Christina was great to work with. All our questions were answered in a timely manner and everyone was courteous during the process.
Christina was awesome to work with. We were first time homebuyers and had lots of questions. Christina was always very thorough and patient with us. I definitely recommend Christina at GumTree!!
Ashley is AWESOME!!! She made our first experience of buying house so easy and made sure we understood everything as we went along with the process! She worked with us and kept us informed from the very beginning to end!
As always it was a pleasure working with Brady and his team. Brady went above and beyond working to get my wife and I the best rates possible on our second home. Brady worked around our conflicting work schedules and kept us up to date on every aspect of the loan process. Brady answered every question, every text, and every phone call. Highly professional and highly recommended.
Brady was helpful, informative and punctual from beginning to end. Would definitely work with him again!
Earic was great to work with, friendly and helpful 2nd house I’ve bought used earic first time and had no hesitation on calling for my 2nd hope I never have to buy another house but if I do I hope to use earic
Mr. Cole helped SO much with what ended up being a kind of nerve racking long process. He was always there anytime I needed him and kept me updated through it all. I will definitely call him when I am ready to buy my next one!
Neely is the best in the business and make sure the job gets done! Always communicating no matter the time. Definitely 10/10 recommend!
Step by step guidance and overall good advice. Always able to get in touch with them and get timely responses.
Christina was the best!!! I wasn’t very familiar with the process but she explained everything to me each step along the way. She also kept me updated from start to finish.
Support is an understatement! Eric along with Lori helped step by step until we were homeowners. I advice anyone needing assistance to give Eric Cole at Gumtree Mortgage a try. You’ll be glad you did!
I would recommend Neely Turner to anyone that is wanting to get approved for buying a house. She goes up and beyond to do everything possible to get the best interest rate, and affordable payment for your dream home. And very prompt to answer any questions you may have. If i buy another house I will most certainly do business again with her directly. Thank you Neely for everything!!
No, what can I say? You are a very kind person, thank you for all your help and patience.
The whole process was so easy and stress free!
Eric has always been a great support for both of my mortgages. He makes the process seamless and a joy from start to finish.
Chase is easy to work with and very helpful!
Jody was very helpful. Provided me with information that ended up saving me money! In the end he delivered on everything we discussed from the beginning and did so in timely manner.
Neely got things done faster than I'd expected and was a great communicator throughout the entire process and very helpful.
Very knowledgeable, ease of communication, pleasant
Jim was extremely helpful and kept me informed throughout the process. He was able to anticipate the needs out our builder and the title company to be sure that everything went flawlessly. His assistant Paige was great about getting back to us right away as well! We were truly blessed to work with such a great, supportive team.
Kenny and his team are so open and transparent with the entire loan application process. It made it incredibly easy and comfortable. When my wife and I had questions he was quick to answer and did so eagerly. Highly recommend gumtree mortgage and their team!
It was jus easy
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Everything stayed in order and on top of things that needed to happen
She was great all around, between figuring out solutions and getting this thing done! 10/10 recommend her! Wouldn’t have wanted to do business with anyone else!
Nathan and associates worked diligently during the pandemic to help me and my family.
Great service! Great people!
Tracy is very knowledgeable and makes it a priority to remain available to walk her clients through any questions that may come up. At the same time she is conscientious about your time and takes care of things in an efficient manner. Highly recommend!
Great communication and help from everyone involved
Very friendly and quick to respond!
Very friendly and helpful !
Simple and easy.
Neely Turner was very helpful and supportive during our refinancing process. Being a self employed client, things can be difficult, but Neely was patient with the process, even when we we not!! She was very professional and a pleasure to work with.
She was amazing all through the process.
Neely was very professional. Responded to my questions in a timely manner. It was a pleasure doing business with her. Will definitely recommend her to anyone who is looking to buy a home.
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She was the absolute best and made my experience so stress free. She answered any and all my questions and tried to stay connected the whole process
Smooth process
Good people to deal with. Had an answer for every question we had.
Tracy is outstanding at making the whole process both easy and enjoyable. I highly recommend working with her!
Eric has been the most helpful in my opinion for all the reasons that we would have to go through on this mortgage.. and we are so greatly appreciated for all the time that we been through..!we would recommend Eric to all my friends for mortgage needs
He was really easy to deal with, made the whole process super easy and if I had a question about anything he was a simple text or phone call away.
Persona, Honest, Friendly. Brady was straight up and helped us through the process every step of the way.
Tracy is very detailed and always responded quickly to questions etc.
Easy no hassle and great informed
Tracey helped us with a simple process to get a great rate in a timely manner.
Rachael's knowledge and expertise during the mortgage process was second to none. She helped make what was at times a arduous process run smooth.
Highly recommend Eric with Gum Tree Mortgage!
Had a great experience with Rachael and her amazing team. Thanks go to her and Tiffany for their the hard work.
Ashley was very helpful and promptly assisted me with by answering any questions I had and by giving advice that was needed. I would highly recommend her to others.
Eric took me step by step in the home buying process. Never thought I’d be in my dream home until I met him and he offered advice on how to put myself in position and close on my new home. 100% recommend Eric for all your home buying needs.
Neely was so patient and nice to us. Even when things did not look as if they would work, she never gave up. She took her time and gave us her best. I am so grateful that we crossed paths. I would recommend anyone and everyone to work with her!! She get’s the job done! We can’ t thank you enough for all you have done!
The customer service and overall friendliness made it a wonderful home buying experience. Hands down I would recommend Jim and his Gum Tree Team.
I was happy that Jim took the time to discuss different loan options and ones I hadn't even thought of. I also liked that he had my best interest in mind with regard to our budget and being smart with our finances. His processor, Patience was also great to work with and was always very prompt at responding to any questions that we had.
Neely is the best.. She knows her stuff...
Great guy and a streamlined process
Neely made this such an easy process and was eager to answer all of our questions at any given time. I can’t imagine working with anyone else on this deal, she was GREAT!
I felt like I had 24/7 to any question or information I needed. Neely called / text everything I needed before anything was ever signed to make sure I understood. I really appreciated all the help and support!
Quick easy. All was taken care of for me and each step was what told to me that it would be. No surprises.
Tracy went above and beyond at every step of the way. Truly, a great experience.
Jim and his staff were there to answer any and all questions. If they did not have an answer, they were very diligent on getting the answer and promptly informing me of what they found out. They made my refinance a pleasant experience.
This was our first home and Neely made the buying process a breeze!! She also answered my questions in a timely manner!! She stayed in contact even after hours sometimes when I had random questions at night or early morning!! She was great to work with!! She is extremely patient!! Neely rocks!!
He worked me great on trying to get the houses closed on in the time frame that I needed.
We enjoyed working with GumTree. Everyone was helpful and never hesitated to answer any questions!
Mrs. Rachael was so helpful and gave us some great advice when we first starting the home building process. She also didn’t hesitate to answer any questions we had. Ms. Tiffany was great also. She made sure we had everything we need and was a big help when we needed to schedule our closing! I’m sure there was more people that helped behind the scenes. We were very pleased with Gum Tree!
Rachel was the best to work with & walked us through each step and I couldn’t be happier our service!
Neely was very helpful throughout the process. She was easy to talk to and we would recommend her to others!
Rachael was great every step of the way. She answered any questions we had and communicated with us often. The whole process was very smooth from start to finish!
It was great!
Rachael went above and beyond to make our experience with refinancing our home as easy as possible
We have used Neely twice and enjoyed using her.
Prompt to answer any questions that I had and getting done what needed to be done!!
Jody was always available to answer any questions and to ease our minds with any concerns.
Jody really is the best to work with, he always looks out for our best interest!!
Working with Jim and his team was wonderful. He was incredibly helpful but also took the time to walk my husband and I through the loan process. His team was quick and very responsive. The whole experience was better than we could have hoped for.
Worked hard to get me approved quick!
Kenneth and his team did a great job communicating and getting us to closed.
Very helpful
The Gumtree Mortgage team persisted with our refinance even though we had multiple hurdles.
Kenneth was always available to answer questions and made it easy to understand what was going on the entire time during our loan work up process.
Kenneth went way beyond for us and his staff.
During Covid-19, things were very uncertain, and I was very hesitant to purchase a home, even with low interest rates. It required some patience on behalf of my mortgage lender as I looked in multiple places and backed out on more than one. Rachael was understanding.
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JUST BY HAVING MRS. NEELEY ON YOUR TEAM MAKES EVERYTHING WORTH WAITING FOR. THAKS AGAIN! GUM TREE MORTGAGE YOU TRULY HAVEA GEM ON YOUR HANDS. WILL DEFINITELY BE SENDING YOU GUYS MORE BUSINESS!
Tracy was amazing to work with, very punctual and helpful!
Jody walls and staff were amazing. We had updates throughout the whole buying process.
Rachael is the very best!!!
Jody was easy to work with and really made things easy to understand!
The process was made so much easier with Nathan. Thank you so much!
Brady was extremely helpful and made our process as easy and quick as possible! We are so thankful for his help! I would 10/10 choose Gum Tree Mortgage again!
My wife and I were looking to purchase our first home together near the end of 2019 and were so excited when we actually found our dream home! Neely Turner and her associates at Gum Tree Mortgage got right to work. Then, the pandemic swept the nation and everything in the world screeched to a halt. Except for Neely! She worked tirelessly and got us everything we needed! Her professional and tenacity are unmatched! Absolutely the best around!
Kaleb foshee
Tracy was very responsive and knowledgeable. She was always patient with our questions and had helpful with responses. I would absolutely recommend her!
Jody Walls provided a great amount of help to us! With him, we were able to build our dream home! Jody and the staff at GumTree are great, and I would highly recommend!
Jody is very knowledgeable and helpful. He made the process very convenient for us and communicated well. He was very accommodating and went out of his way to provide great service.
Wonderful experience :) very communicative through the entire process. Very helpful, would highly recommend to friends and family.
Jody was very easy to talk to. It seems like he was always available no matter the time. He explained everything in everyday language, meaning he used terms that the average person was able to understand entire process!
Ashley made everything so simple and easy. Anytime I ever come across anyone looking to start the home buying process I am sending them straight to her!
Tracy is AWESOME! She was friendly and very helpful.
Tracy made the whole process or refinancing very simple and easy to navigate. She was there whenever we had a question and made sure we were always in the best possible place through each step of the process.
Gumtree Mortgage has been fantastic to work with. They will get my business every time. Jim is there to answer any questions we have, and the process is seamless. Gumtree will always be 5 star in my book.
Nice and take time to talk with us
She was always available and personable. She treated us like family and never stopped putting us first.
Brady was so helpful and kind through our whole process. Couldn’t ask for better costumer service.
Eric is the best in the business.
..
Easy and very quick process
Jody was very professional and answered all our questions.
Very helpful!
Great, friendly service! Went above and beyond to get everything completed in a timely matter! Always making sure to keep me posted on everything that was going on and where we were at in getting everything finalized!
Neely promptly answered my many questions. I am extremely thankful for her expertise in helping me make it to closing on my new home. She was great.
Mrs. Neely was very helpful through the entire process. She made sure to provide me with the correct information I needed. I was able to close quicker than expected.!!!
Neely's patience and determination to answer any and every question that I had, was impeccable. Very grateful for her hard work and expert advise from day 1 to the very end.
Rachael was incredible throughout the entire process. She made buying my first home go as smooth as possible. I was dreading the process but she was fantastic! I have already referred others to her and Gum Tree!
Christina .... she worked super hard to make sure I got this house . Sometime she would come to me because of my work . Thank you so much for all you did for me !!!
Rachel was great to work with through this process. She always took the time to meet with me or talk to me on the phone to answer my questions. She would reach out to me to make sure thing was going well with the building of my house and see if she could help me with anything. Rachel made this process so easy for me. I really enjoyed working with Rachel and her team. Gum Tree is blessed to have Rachel on their team, as well as I was bless to have her help me through this chapter of my life.
Neely and her team made our refinance such a breeze! She kept us very well informed and up to date the entire time. Such a pleasure to work with.
Jim was great to work with! He is very knowledgeable about the loan origination process, knows what can and can't be done, and is very good at communication along the way. You can't go wrong working with Jim and his team!
Tracy was very professional, informative and always available. I really enjoyed working with her. Highly recommend.
Jim always goes above and beyond. He makes the entire process as easy as possible. I would recommend him to anyone.
Tracy was very personable and professional. She was quickly available for answering questions and knows the subject matter well. Tracy makes all of the daunting required forms more understandable and less tiresome. Tracy actually asked if she could attend the closing to ensure there were no last minute issues. We very much appreciate Tracy's help through the whole process. If we have the opportunity to suggest Tracy's services, we certainly will highly recommend her!
Wildly better experience than the administrative dysfunction I recently experienced with a similar loan at another bank. By contrast, Jim was efficient, personable but very professional, and very versed in what needed to happen and when. I will absolutely recommend Jim without any reservation. Thank you for the excellent service.
Everything went smooth and Christina was always on hand to answer questions we had. I highly recommend this company and Christina for any of your mortgage needs.
Christina worked very hard to get our loan going and always keeping us up to date. If we had any questions she answered us promptly. She is a very sweet and professional person. Will definately recommend her to other people. Thank you Christina.
Very good hardworking people it was a trying experience in the middle of this pandemic but they got it done.
This was a very easy and stress-free process.
I have used Mr. Brock twice in the last 3 years. The first experience was wonderful. The last one was less than satisfactory. At the start, Mr. Brock took off like the first experience. However, after he got the information he requested he became almost non existent. While I can’t blame him for underwriters being overwhelmed with volumes of business, I can say he made it clear he didn’t really care. It was actually the realtor and Mrs. Cooper who helped get the closing done on the house.
In my personal opinion I would not refer Mr Brock, my fiancé and I had a really bad and frustrating experience with him, at the end the Mortgage company let us changed the loan office who did a really great job, thanks Brandy Cooper
Eric was so wonderful to work with. He always had answers to even the smallest questions I had and was so quick to respond. He made himself available at all times, even when he was out of the office sick he called me to make sure someone was helping me. I cannot reccomend Eric enough, very professional and kind. He made the loan process so simple and stress free.
We are beyond satisfied with the service we received and the support Rachael provided every step of the way to ensure we got into our home!
Brady provided direction in every step of the mortgage process.
Eric was great to work with. He was totally transparent through it all and helped guide me in the house buying business.
Rachel was always on top of everything. Her and her team kept us informed every step of the way. This is our second time using her for our closing and we will continue to use her and recommend her to EVERYONE!!! She was able to tell us what all we would need early so nothing would be tied up once it was submitted to underwriting. thanks again Rachel for everything!!
Ashley worked quickly and made everything so easy for me!
Eric made the loan process extremely straightforward and informative. He explained our options with us and reviewed the loans, allowing us to understand everything we needed to know.
Brady was great to work with. He answered all of my questions promptly and made my experience very simple.
Rachael was great. She went above and beyond for us.
Ms. Potts was quick to respond to any question we had and worked with us when anything came up. We built a pre-engineered steel home and the project was not an issue for Ms. Potts and Gum Tree. The whole experience with Ms. Potts and Gum Tree was great. We could not ask for better service than what we received.
Rachel was very helpful and informative through this entire process! She gave us progress updates every step of the way and promptly let us know if she needed anything from us. She answered any and all of my questions, and gave advice that I could trust. I would highly recommend her to anyone applying for a mortgage loan!
We had a really good experience with Gum Tree. The only change I would have liked was a little more communication. We were doing a refi, so we were low on the priority list. But a little more communication updating up on the status of our loan would have been helpful. Thank you!
Ashley kept me updated throughout the whole process. I would definitely recommend anyone to see her for their mortgage. Thank you very much, Ashley.
Jim and Patience were very easy to work with! They were extremely responsive and provided clear explanations to all of our questions. They helped us through the purchase our first home and we could not be more grateful. Both Jim and Patience are personable and kind-hearted, setting them apart from every other lender we communicated with in the past. I can't recommend Gum Tree Mortgage enough!!
Very good with communication and keeping us up to date. If we had a question, he immediately responded.
Brady was friendly and helpful. We got a good rate and closed two months after the process began.
Neely is incredibly knowledgeable about mortgage options and was willing to work late hours to insure we closed on time and got the mortgage terms we needed.
Jody was always able to give me the help I needed to close on the house of my dreams.
Easy to deal and was no hassle.
Jim and Patience were exceptionally helpful throughout the entire borrowing process, answering any and all questions we had clearly. We had a very smooth process because Jim payed attention to all the information we needed to submit and kept us well informed on deadlines.
Ashley went above and beyond in meeting our refinance needs. I have referred her to several of my close friends. She makes every decision based on what’s best for the client.
It being my first time buying an home, I had no clue where to start or what I was doing. Mrs Ashley Brock step in n made this hold experience easy n joyful.. Im thankful she was the one to help me..
Jody walked us through every step of the process, and was always a phone call away.
Everything was superb. Jim was attentive and professional through the entire process.
Brandy's promptness in returning my emails and willingness to answer all my questions. Also the clarity about what documents were needed. I really like the re-signing, that made the entire process easier by not having to take off work multiple times to sign something.
This was our first home buying experience, so we had a ton of questions about everything. Jim and Patience from the Gum Tree team always made themselves available to answers our questions and clearly explain what needed to be done. They also gave advice for other areas of the home buying process that we found extremely helpful. We'll definitely be recommending Gum Tree to friends and family.
Great communication and walking us through each step well.
Step by step information
Everything went great!
Rachael and her team provided excellent service and communication would definitely recommend!!
We were clear from the start that we wanted to apply for a VA loan not a conventional. The VA loan was not worked at all and at times it seemed as though we were not a priority to Gum Tree. Everything we asked about it, we were told that there was a lot going on and he would have to look into this and get back to us. We always ended up following up several days later after not hearing from him. We are thankful for Gum Tree's business but we would not use them again.
Ashely was great! She helped every step of the way and made sure I understood each and very aspect. Ashely was very timely and prompt when asked questions. Ashely made sure to check on me to make sure I didn’t have any questions or concerns along the way. I have worked with Ashely before and because I had such a great experience the first time I contacted her again when I needed further assistance with financing again. I also plan to use her again if ever needed.
I highly recommend Jim Shirley. He was great to work with, kept us well informed, kept everything going smoothly and he made us feel like we were his only clients.
I felt like our best interest was top priority.
He did an awesome job.
The help and knowledge that he had and gave me during the whole process.
👍🏽
Rachel Potts ROCKS!
seamless effort to refinance. Tracy took care of EVERYTHING!
Buying this house is the second home that we have done through Ashley. She has made the process enjoyable and stress-free. So thankful for her services and highly recommend for anyone.
Tracy was so wonderful to work with. She made it so easy for us to understand the process. She kept us updated on the progress of our refinance and everything progressed just as she said it would. I would highly recommend her to anyone looking for a new loan or a refinance. Sincerely, S and K Fennell
This is our second experience with Ashley and we continue to sing her praises! She is professional and prompt! After using Ashley for the purchase of our first home, the second experience was even easier. She had all over our information ready to go and only needed updated records for our application. She looked out for us during the whole process. Ashely was always there to answer our questions whenever we needed her. I would 100% recommend Ashley to anyone looking to finance their next home.
As a first time home buyer Jody was very helpful and did very well at explaining everything I needed to know.
Highly recommended!
Jim is very knowledgeable on all things mortgage related. Kept us well-informed on process, especially during delays. Great communication. Very easy process, including online signing, etc.
Rachael is proactive, professional and highly informative at all times. You don’t have to wonder what’s going on at any stage of the process. She’s two steps ahead of you all the way.
We have used Jim Shirley several times. He has been great every time. Very easy to work with. I would recommend him to anyone.
Pretty easy and almost seamless process
Nathan was very helpful, professional, and personable. He made our first leap in to owning a home a very pleasant experience. He was able to change gears so quickly amidst the pandemic, too, and nothing felt confusing or disjointed. I highly recommend Gumtree Mortgage and Nathan.
Getting a 30 year mortgage with a great interest rate.
Awesome service and very easy process!
I was referred by a few friends, and am so glad I was! Nate and his team were extremely helpful and made buying our home an easy and pain-free process!
Jim Shirley is the best! He helped us get our new home, he answered all our questions and made all the home buying process easy.He is very professional,knowledgeable, and friendly. Jim and the team at Gum Tree Mortgage were great. Highly recommend!
Tried his hardest to make things easy for us! Explained to me in detail what was going on.
Christina was a great person to work with because she there to answer all our question and concerns about the process and she went that extra mile to make sure we had all our documents to complete our process and she always updated us on any changes that was going on with our application.. and she's a great agent to work with..I would recommend her anytime to someone else...
Keeping us informed, made sure we understood all the information we needed. Putting together paperwork. And updated us daily if needed on our status
Jody was very professional and very informative. Highly recommend.
He made the process super fast and easy.
Rachael made the process incredibly simple. She kept me up to date on what was needed, and she always called to make sure I understood any changes on documents I received. I’ve been through this process several times, but she still invested time in me and made sure I had all the information I needed. Racheal is a Rockstar!
Ashley's communication and thorough understanding of the whole process helped put my mind at ease while purchasing my first house.
Jim really has spoiled the home buying experience, if I move to a state he isn’t in (unlikely) and have to go through someone else I’m positive he/she will pale in comparison to how great Jim was. Jim, honestly, went at this whole home buying thing in the most candid, honest, and helpful way. The next home we buy will be 100% through Jim and Patience.
Eric and the staff went above and beyond to make our experience a pleasant one.
Neely is the best. Buying my home with Neely was easier than any of my purchases in the past.
Jim was responsive and very helpful during the purchase of our first house. He took extra time to walk us through how the process went and was very patient with us. Very happy to work with Jim, would highly recommend him to anyone looking to buy a home.
Neely was very understanding with us being first time home buyers and she is VERY knowledgeable about what she does. She told us exactly what we needed to do to get in our home and it happened a week before closing was originally scheduled. She walked us through every step with kindness and professionalism. Even though I bugged her with annoying phone calls and texts she never wavered! I recommend anyone who is buying a home to go through Neely Turner! She gets a million stars from us!
I will definitely be recommending Jody to any of my friends or family that are considering buying a home! He made the process easy! He was always there to answer any questions we had and to explain everything to us!
This was my first home buying experience. Jody made it super easy and broke everything down so I could understand better
thank you for making it possible for me and my wife get the house of our dreams will always send business your way thanks for going above and beyond for us during these trying times of the virus.
👍
Proactive, great communication and fast! Terrific to work with!!!
Extremely professional and patient with me as I was completing my divorce. The hard work displayed is greatly appreciated. Thank you.
Very helpful and knowledgable to every need.
Brady was always helpful and readily available to answer any questions or concerns we had. I would have no hesitation to do business with him again in the future.
Made the entire process easy and was a pleasure to deal with. Would definitely recommend using Ashley for all of your Mortgage needs.
Very easy to work with.
Brady knows his stuff and he did what was necessary to get me the rate I wanted.
The staff at Gumtree, Mr. Cole in particular, was amazing! They were patient and extremely helpful.
He was quick to answer questions.
Neely took the time to help us understand the building process. We had never built before and she walked with us step by step to make sure we didn't drop the ball. The service we received was wonderful and we will be sending more people to her.
Mr. Eric was so patient with us and very understanding on our first home purchase! He helped us understand things in ways no one else could! We would 10/10 recommend anyone to GumTree mortgage!
Jim was great! Much better than our prior loan application experiences.
Ashley was very easy to work with. She got me the info and documents I needed in a timely manner! Can’t ask for better!
Jim Shirley is highly knowledgeable, experienced, and efficient! His efforts on our behalf gave us the best interest rates. He was very professional and responsive to our communications. We are very grateful for his work on our purchase.
Neely is great! Very professional.
Knowledgeable and helpful.
Mrs. Turner made our first time buying a home very pleasant and easy! Great communication and time efficient. Great experience!
I just want to say thank you. I was 25 years old and was in the process of getting a house. It really was a big special moment for my family and I.
Jody Walls
Eric it's always great doing business with you. You are always very helpful. Thank you so much!
Excellent response time before, during, and after work hours!
Gum tree was always available to answer any questions
I've used Eric two times and both times was a great experience he will answer all questions you may have for him and help you to understand them
Ms. Neely went above and beyond helping me get this house... she is awesome at her job! I can not express how much gratitude for having Neely at my side during this house purchase.. she is wonderful!!
What made my experience great what how available and timely Neely was to answer any questions I had. She also was very timely in getting everything done and processed in a short amount of time. She was always polite and professional and made my first experience of buying a home very pleasant. I am very thankful.
Q
Jody kept us very informed of the process, was quick to answer any questions we had, and helped us solve any problems that came up in a timely manner!
Despite covid, both Jim and Patience made buying our new home pleasant and simple:)
Mrs. Neally and the staff were amazing, friendly, and very helpful.
he was very informative and helpful with the process
Great experience overall for a first time home buyer!! Definitely recommend!!
Jody promptly responded to all emails and was very helpful throughout the entire process.
Ashley was very helpful as well as knowledgeable about the whole process. I would defiantly send anyone to her for any mortgage needs.
Ashley was very professional and informative. She communicated well and answered any of our questions in a timely manner. The process was seemed simple and effortless for us. Ashley did a wonderful job handling everything from start to finish. We will definitely be calling her again for any of our future needs.
So grateful to have our forever home! Thanks!
Jim and his team was very easy to work with. I would recommend him to anyone looking finance a house.
My process before switching over to Gumtree was a bad experience overall. After switching to Gumtree I never looked back and closed on a great deal. Thank you Neely!
Tracy was super awesome to work with! She is incredibly responsive and on top of everything! Our first time buying a home was incredibly smooth! A+
Nathan's personal approach to the whole process was first class from the beginning. From start to finish he made us feel as if we were important and as a result we were very relaxed. He kept us abreast of all matters during the process and kept it quite simple and understandable. He is a very likable person and very capable. I would highly recommend him to anyone in need of his services.
Ashley was quick to get the process going and was helpful in letting me know what I needed to do to get the information she needed.
Tracy was such a dream to work with! We were first time home buyers and she made sure all our ducks were in a row the entire time. It was a year long process of house hunting, multiple properties, multiple offers, to finally closing. We had crazy last minute requests of Tracy and she delivered timely every single time with a smile on her face and enthusiasm in her voice. You would be so lucky to work with Tracy, Jim, and Gumtree!
Newly is very personable and always willing to help get us the customer where we desire to be!
I have worked with Rachael on multiple personal loans and over 100 loans for my real estate clients. She is incredibly knowledgeable and always kind...the two qualities I value most in a lender. My recent loan process was a breeze in a time where many are not. It takes a patient, experienced lender to navigate the process so well. So thank you, Rachael! I'm a happy customer yet again.
We had a great experience working with Tracy. She was very professional, knowledgeable and quick to respond to any questions or concerns we had along the way. The reason we choose this company was because of the great reviews and here is one more to add to it.
Ashley made the entire buying process super easy! She did everything for us and kept me stress free!! Would highly recommend her for your next home purchase!
Great experience. Jody answered any questions that we had in a timely manner and just made the whole process easy. Will highly recommend to anyone.
Chase and Rachel and Allison did a phenomenal job. They stayed on the case and handled everything proficiently. I would definitely recommend Gumtree Mortgage. Thank you all
They were patient with us!!!
The experience with GumTree made buying our first home a breeze! Jody made sure to go above and beyond to make sure we had everything we needed and all answers were questioned in a timely manner! Will for sure suggest them to anyone in the home buying phase of their life!
My wife and I were first time home buyers, and gum tree made the process simple and stress free as possible.
Kenneth and his staff do an amazing job! They keep you informed and patiently answer any questions you may have. I have used Gumtree before and if I am ever in the market again, I will certainly use them again.
Second time we’ve bought a house. Same great experience. Quick and easy process.
Eric Cole goes above and beyond to help with your loan process. Susan Sappington also worked very hard with the processing of my loan. This was my second home to buy with Eric and if I ever buy again, I will call Eric at Gum Tree Mortgage!
Nathan porter the nicest very professional
Jim was always quick to answer or return my calls/text and was always pleasant to work with.
Jody was great!
Incredible to work and I would highly recommend to anyone who is trying to purchase a house for the first time
Everything went smooth and Ashley was always quick to answer any questions and help with anything I didn’t understand. All around great job by Ashley and gumtree!
Jody always goes the extra mile to make sure everything is right for you!
Jim made the process easy. He was great about keeping us up to date and informed and always took time to answer any questions that we had.
Very efficient..always kept us up to date on what went on with our loan.
Neely helped us every step of the way and answered every question we had no matter how small or big it was. She was very professional and is genuinely a nice person.
Rachael is very personable & knowledgeable. She quickly got things taken care of and kept us updated throughout the whole process. This was our 2nd time to use her and will continue to!
Rachel stayed in contact, she was great about returning my calls and overall she made this a very smooth transition for us.
Ashley went ABOVE and BEYOND to get us into the house we wanted, at the rate we wanted. I wish I had employees that would take the initiative she demonstrated during the whole process! We will recommend not only Ashley, but Gumtree Mortgage to everyone in the market to buy!
Neely is great to work with. She is very knowledgeable and always willing to go the extra mile. She has helped several members of my family through the process of getting a loan and buying a house.
It was great.
Great experience. Easy transaction. Would use again.
Jody made everything so easy! He was always available to answer any questions that I had. He was fast and very dependable. It made the process so easy!
I’ve worked with Jody twice now and have been pleased both times.
Great communication and service!
Service and knowledge
Jim and his team were very responsive and timely. As with many home purchases, there were a few hurdles to overcome with the sale. Jim and his team were very patient and worked hard to make sure we closed on time. Great company!
Neely made this process effortless. She was available to answer any questions we had. We would recommend Neely for any mortgage needs.
Just the overall simplicity!
We absolutely loved working with Neely. As first time homebuyers, we were clueless as to how all this works! She made this process as easy as possible for us! She was pleasant to work with and we will definitely recommend her to family and friends!
Eric and his staff are the best. This is the third time we have used Gumtree and we would use them again.
Great Service
We thoroughly enjoyed our experience with Eric. He was very attentive and professional. I would recommend him to anyone.
We had great service with great advice. We really enjoyed this experience.
Brady did a great job of communicating all information and making me aware of my options throughout the whole process. He responded to all my questions in a timely manner and was very professional.
The process was super easy because of the help from Christina. She helped me every step of the way.
Jim has always been pleasant to work with. He is an honest man who is willing to do what it takes to get you exactly what you are needing. We have done business with him in the past, recently refinanced our loan, and we will continue to use or recommend him in the future. Thank you Gum Tree Mortgage for helping us along the way.
Everything was fast and easily done. Definitely would do it through Jim Shirley again!
First Gumtree experience was great!!! Second Guntree experience not so great.....
Jim is very knowledgeable in lending. He was always available to talk to us and quick to respond. We have done a few loans with Bank of America and it is always a nightmare. In addition, Gum Tree gave us a better rate. The loan process was easy and straight forward. Thank you!!
The knowledge and expertise that Kenneth displayed was remarkable.
This was my first time buying a home. I was a little nervous and quite frankly didn’t know the process. Christina was awesome. She took the time to explain everything and answer any questions that I had. The whole process went smoothly, and I couldn’t have asked for a better experience.
Neely was great with us throughout the process. She did a great job to fulfill all the lenders requirements needed for us to close on time. We are now happy home owners. Thank you.
Jody was great with communication! It took a lot longer to get fully closed, but Jody kept me posted on the regular and fixed any issue we had.
Jody communicated well with us, even communicating while he was on vacation. Things took longer than we had hoped, largely due to the CoVid-19 pandemic, but Jody worked with all involved to make things as smooth as possible, despite these uncertain times.
Quick and easy.
Tracy made our home buying experience a smooth process. She walked us through each step and ensured we understood everything. I will recommend Tracy to anyone looking to purchase a home.
Rachael was so easy to contact anytime we needed anything. She explained everything we had questions about and made the process feel so achievable. I feel like I know more about the mortgage loan process having had Rachael walk us through the process.
Rachael communicated with us from start to finish and never left us guessing. She was always prompt to return calls and quick to relay information
Jody was great! He was always ready to help through this entire process. Thanks Jody!
Neely Turner , The Bomb!!! is awesome!!!! The whole team took great care of us! The best in the business.. We will definitely request their services again in the future.
Nathan and his team made the loan process to closing simple and quick. He was always available to us.
Very easy to talk to and ask questions. Quick and easy to understand answers. Smooth process. Very professional and cared about our needs. Tracy was amazing and we cant thank her enough for all that she did for us.
Ashley is extremely professional and does a wonderful job keeping the process on task. She also does a great job keeping you updated. We’ve really enjoyed working with her and would recommend to anyone!
Very friendly and knowledgeable staff. Made the process very easy.
Made the process very easy and walked us through each step answering all of our questions. Jim and his team was very helpful and made themselves available for our calls/texts.
Eric worked to get out mortgage loan process initiated quickly. We experienced some difficulties with obtaining some documents that were required. Eric assisted us in making sure we had everything need to finalize our loan. Thanks so much for your help, Eric.
Service was great. Very easy to get in touch with. Pointed me in a direction that was best for me and my home.
Nathan is a friend and communicated effectively with me and my wife coordinating the process. Covid made things difficult but it was completed.
Can i just say that this was the best experience I've ever had purchasing a home. Rachael Potts communicated with me very often keeping me in the loop. She's very professional with a sweet, fun personality that was just lovely. I highly highly recommend her and Gumtree!!!!
Kenneth worked with us and made everything very easy to understand. He also checked up on us multiple times to make sure we were still on course.
We've dealt with Jody several times, whether it's a refinance or buying a new home...he has always been extremely helpful and explains everything in a way that you can understand.
Rachael was very personable and easy to work with. Even though I wasn’t able to meet with her in person due to COVID, she was extremely responsive and timely with keeping us updated. She is also very knowledgeable and thorough. She made our home buying experience simple and seamless. We are so grateful for her and Gumtree!
We have done business with Jim and Gum Tree for 14 years now, and we have referred several happy customers, as well. Give them a call if you’re looking to purchase or refinance a home!
Jimmy and his staff are wonderful. They answered any questions we had in a prompt manner.
As a first time home buyer Neely Turner made it easy. She gave me great advice and was very informative throughout the entire process. Thank you so much Neely.
Every thing was above what I had expected it to be. Timing and professionalism was Way up there. I would like to thank everyone on your team for working so hard to get us this house.
Rachael is professional, polite and makes the whole process extremely enjoyable. She takes the whole experience to a new level!!! I would give her 10 stars if it was an option!!! Thank you Rachael!!!
Through this past year and even with difficult times these days, Christina took great care in getting us to the finish line. Certainly a pleasure to have had her expertise!
Christina handled everything during this crazy time! Thanks for getting us closed before things get worse!
Very friendly, great communication
Her accessibility
Just the personal service. Taking into account no client is the same.
Neely went over and beyond for me! She helped me and answered every question I had. She was upfront from the get go and told me exactly what I needed to do. Now I am In my new home enjoying every moment of this new journey! She made buying a my first home such pleasant time!
Rachael and her team made the whole process of refinancing our home like a breeze! She walked through every step and explained everything that was going to happen. I was nervous with the process at first and then she put me at ease. Highly recommend her and Gumtree
Her attention to detail and communication were great. This was a trying experience for us, but her knowledge and expertise was exceptional. We couldn't have obtained the home we always wanted without her help. Very thankful for Neely and her patience with us and answering all our questions along the way. There's no doubt I will refer anyone to her that's looking for a mortgage. Neely is the absolute best!
Neely was readily available to answer any and every question the I had.
Thank u Ashley
Great service, made everything easy!
Rachael was a great listener, provided clear advice, and didn't mind answering lots of questions. We really enjoyed working with her and would absolutely recommend her.
Very easy and fast!
Jody always takes care of us and does a great job.
We have used Ashley and gumtree twice and both times they done good quick work
n/a
Make Rachael a 2020 President Candidate.
Christina Brown goes above and beyond to explain everything, and always volunteered to talk to someone for me that needed contacting or whatever needed to be done. No matter how many times I asked the same questions, her level of patience was phenomenal. I couldn't have had anyone better to help me and take care of my needs. She is extremely efficient id her roll.
Ashley was very professional and polite in every interaction we had during our home buying process. She kept us up to date and informed every step of the way and made sure we understood whatever was going on. She was timely in getting back to our messages and calls and frequently checked in just to make sure we did not have any questions or concerns. I’ve already recommended her to a couple of friends and I will not hesitate to keep recommending her to others. She was simply fantastic.
Neely was extremely fast and efficient in getting our new mortgage going! We’ve used Gumtree Mortgage for all 3 of our homes over the past 10 years!
Very helpful, super nice and. Always was able to answer any questions we had !!!
We worked with Ashley with our initial mortgage and had a great experience, so we knew we wanted to work with her again for our refinance. She’s always super responsive and very easy to communicate with and understand. 10/10 for sure!
Jody was absolutely great to work with! He took care of everything and was always there if we had any questions.
Highly recommend.
Christina was very prompt and professional on everything she did from day 1 until the closing, not one complaint from me. Very nice, patient, courteous and informant.
Highly recommend.
Brady is great and the made the entire process so easy. We appreciate him and the staff at GumTree and recommend him for all your mortgage needs! Thanks Brady!!
Awesome service!
My experience with Jody was great! He explained everything and kept me informed. He made this process easy.
Neely made magic happen. She turned our 30 year mortgage into a 15 year, paying almost the same amount! That’s over 6 figures we will save in our lifetime! You would be crazy not to call her! She was very knowledgeable, patient and kind throughout the entire process.
Neely Turner was really easy to work with! It wasn’t difficult to get into contact with her, and she always got things done quickly. I would definitely recommend Neely to my friends!
Well first I would like to say A BIG THANKS TO NEELY TURNER!! My wife and I had an awesome experience with her services. She went over and beyond making sure we were taken care. The amount of value she provided was life changing!! Thanks again to GUM TREE MORTAGE!
Jody was able to perform miracles!
The staff made it easy for me to gain information and were very knowledgeable. Jody was able to point me in the right direction and he guided me through the process. He never hesitated to answer my call and questions and was always quick to respond.
Jim and Patience were absolutely amazing to work with. Any questions I had, ant any time, were answered almost immediately. Thanks so much!!
Great communication and walks you through everything to make it less complicated.
The ease and quickness that everything was gathered and expedited!
We are first time buyers, Rachel made this experience stress free for us!! We are so thankful For all of her hard work and encouraging words for us!!
She was very helpful in explaining things we didn’t understand and made the process quick
Tracy was very helpful with the process and knowledgeable about our options. She helped us get the mortgage that worked best for our situation. I would highly recommend her to anyone seeking to finance/refinance a home.
Tracy made refinancing our home so easy. If we had questions she had answers. Tracy always responded quickly and professionally. The entire process took only three weeks. Our experience working with Tracy was worry-free and smooth. She is knowledgeable and cares about her clients financial future. I would definitely recommend Tracy to my friends and family.
Brady Brock helped every step of the way to help the process go as smoothly as possible. His knowledge and preparedness of everything allowed him to answer any questions I had regarding any point of the process without any delay.
Mr. Brock was very helpful in our first experience purchasing our new home. He was very insightful with the prices and kept up communication with us consistently throughout the whole process. We appreciate his help greatly!
Jim and Patience’s effort to get my loan done fast was amazing and every time I had a question they were on top of it. Would highly recommend to anyone.
Neely always goes above and beyond and my wife and I will always use her services and recommend her to others!
I have bought & sold multiple homes, but I always get bogged down on the mortgage side (it changes DAILY!!). Rachael & Tiffany helped walked me through every single question :)
NA
By far, the best experience. Brady kept us updated and informed the whole time. The best feeling was knowing he was just a phone call away and always so helpful. He definitely went above and beyond to make sure our family would get our dream home!!! BRADY BROCK IS THE BEST!!
Christina was very helpful and understanding.
Jody and his staff made the entire process super easy! They were great!
Very personable and helpful.
Tracy made the process very easy--and during a pandemic that was important. She also closely monitored the rates until we could lock on a great one. Thanks, Tracy!
We couldn’t have asked for anyone better to work with. He was so informative and answered all my questions in a timely manner. He went above and for us. I would not hesitate to recommend to any of my friends!
Good people
Neely was a terrific to work with. She was quick to respond and more than helpful. Any future business in this regard my Wife and I will turn to Neely (every time). Neely made the whole process painless and easy. Neely is to be commended. Thanks again!
Neely was a pleasure to work with on our mortgage loan. She was extremely responsive, professional and made the process as painless as possible. I would recommend Neely and Gumtree Mortgage without reservation.
Rachael was great to work with and communicated with us throughout the process. Given that we were out of state from this purchase she made it extremely easy to get done. We knew exactly what was expected and when so there were no last minute surprises. Would definitely recommend working with Rachael.
Friendly Agent (Neely Turner)
Eric is great to work with and quick to respond to emails.
Ashley made the refinance of my home super easy! Would highly recommend!
Eric was very helpful throughout the entire process!
Ms. Neely was of great help to us because she knows her job and advised us on the right path for us.
Ashley is very attentive and knowledgeable, this was the easiest house buying process!
I can honestly say that Neely Turner and Everyone that I worked with at Gum Tree Mortgage was excellent! From the start I was told what I needed to begin the process for my loan. As the process continued I was walked through a checklist of success to achieve the goal of a new home. If I had a question, It was answered promptly. Neely and Ms. Sappington were there to guide me. Thanks team! You were there for me ! Stamp this loan Gum Tree Mortgage closed!
Nathan did a great job helping us refinance during the COVID shutdown. I'd recommend him to anyone.
Jody made the entire process quick and easy. He did all the heavy lifting and made it a pleasant experience.
Jody was very great at a answering all my questions in a timely manner. He made the process of refinancing as pain free as possible. He was very helpful and kind! I highly recommend!
Chase provided all the information I needed and was able to answer every question I asked. I highly recommend Chase, along with Gum Tree Mortgage.
Neely Turner was excellent at helping me to understand what was going on through out the process.
I could not say enough wonderful things about Mrs. Neely! She went above and beyond her job responsibilities for me and gave me countless advice and answered all my many questions just like I was her own. My husband and I are so thankful for all of her help and we will never regret our decision to contact GumTree mortgage as soon it was time to hunt for our first home! :)
She does a wonderful job she no loans easy to work with Thanks Ashley
It Was Very Easy Ashley was very good at keeping me updated this is my second loan with her and for sure i would chose her again and again Thanks Ashley for making it so easy in a stressful time
As this was my first home buying experience I was not sure what the steps were. Jim and his team kept me informed and on track every step of the way. We couldn't be happier with the experience. Thank you.
Great help and service
Eric was very professional but still very approachable and personable.
Overall Excellent experience
This is a good company to work with that has great employees. They try to make the loan process simple and fast.
This was our first time purchasing a house. Neely was there to assist with the whole process and was glad to answer any questions we had. She was so good to us! We will definitely always be using her in the future and will be referring her to anyone who asks us who we went through!
Ashley is very professional and goes above and beyond to help her clients. Highly recommend.
Tracy was great to work with. She was very knowledgeable, and quick to reply to any and all questions we had. Very easy and pleasant to work with. I would highly recommend her to family and friends. I would definitely work with her again. Hands down the best experience we had.
Neely was always quick to respond with any question I had and made the whole experience very easy for us. Would highly recommend her for anyone looking for a Leander!
I just recommended Nathan to a friend. He was a jou to work with.
Friendly service
Brady was so easy to work with and so helpful! We were first time home buyers and he walked us through everything and made it a great experience!
None
Helped me every step of the way very informative
Brady was always very helpful during the whole process and went above and beyond to make sure we had everything in order to close on our house.
Brady and the entire staff at GumTree Mortgage are great and easy to work with!! Everything was done precisely and timely!! Would highly recommend them for all of your mortgage needs!!
Brady took extra time to make sure I was informed about rate changes, and up to date on other changes associated with my loan.
Jim looks out for his customers and provides useful guidance on options for home buying or refinancing.
From the beginning to the end overall was just a great experience. Highly recommend Christina Brown.
Miss neely really worked hard and fast to get me inside my dream home. I had many conversations for months with miss neely before I gotten preapproved. My lawyer complimented me about my home interest rate and a lot has to do with miss neely patience. Thank You again Miss Neely Turner
I'm a low maintenance customer. If I called or emailed, Rachel got back to me. I appreciate that.
Rachel was great to work with. She kept me informed on what was going on daily. I will be using Rachel and Gum Tree Mortgage again.
Jim Shirley was great to work with. He was quick, efficient and made sure we were well taken care of. The process was smooth and he communicated with us through the entire process. He made sure we were getting the best “deal” for our money. We will certainly recommend him to our friends and family and will return if we need something in the future.
I recommend Gum Tree to anybody, without reservations. I am so glad that I read reviews and gave Nathan a call. He was able to give me quick answers, provide an honest assessment of we we were and layout options. He explained early on that things would move slower than usual because of the demand from COVID19. He was correct, but he always stayed in touch and responded quickly to any concerns. You won't regret choosing Nathan and Gum Tree Mortgage.
Very helpful from starting line to the finish line. Thanks to Eric Cole we are in are new home. A great first time experience. Thanks
friendliness, speediness, and keeping us aware of the status of the loan
Jim really took the time to interview me as a buyer and figure out what loan would fit my needs best. He was efficient and always available to answer any questions, as I was a first-time home buyer. He worked to get me the best loan for my situation and I felt went above and beyond to make the process clear and easy to navigate.
Neely made the entire purchasing process easy and stress free.
Neely was great! Helped us with the loan and getting closed quickly. In the midst of the Covid-19 pandemic very professional, friendly, and always seemed to have our best interests at hand. Thanks Neely, and Gumtree for making my little family happy home owners!
The ease of all processes was outstanding! No question unanswered.
Everything was really easy and efficient!!
Neely and the GumTree team made the daunting process of buying a home easy. Our questions were always answered quickly. We felt valued and we would highly recommend GumTree Mortgage!
Great customer service!
Constant feedback and updates on the process. Any questions were answered immediately. I could have not been more pleased with the service.
Rachael was great and helped me understand everything every step of the way
Very helpful and took the time to explain things very clearly. Very quick to respond
The people
Very prompt, friendly service and great advise. I felt as if I were speaking with a friend not a business person. Great experience!!!!
The knowledgeable and wise counsel, the coaching and timely guidance, and the ease of accessibility and clear communication of Kenneth and his team made buying our home a positive and empowering experience... Beyond grateful for the way Gumtree Mortgage served us and went above and beyond to meet our needs! Will gladly refer them to anyone who asks!
Rachel was AWESOME! She was informative, thorough and managed our expectations extremely well. This was our 2nd home buying experience with her and will continue to use her and Gumtree in the future!
Ashley is a true advocate for her clients by striving to communicate the best options for each individual she represents.
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Ms turner was very helpful, she made sure I had everything in order that I needed to purchase my home and she also help me when she was at home with her family she was always available for me no matter the time of day it was, thank you Mrs. Turner. Gumtree mortgage company is the best and they have the best employees, I couldn't have chose a better mortgage company
Kenneth was a great advisor throughout the entire process
Rachel was very attentive and answered all the questions this first time homeowner could throw at her. She made buying a house during a pandemic a very easy experience. My husband and I are grateful we chose Gum Tree Mortgage and are especially grateful we had the opportunity to work with Mrs. Potts.
Neely was wonderful!!!! She was always there when I needed her. Thanks Neely!!!
Jim communicated early and often. I always knew where we were in the process and I'm very pleased how smoothly our refinance went. Highly recommended!
I know Jim and Patience worked hard to see our refinance through. Very communicative and helpful.
Christina Brown did everything to find a deal that worked. Great communication and very helpful.
Very customer oriented
Jody was very helpful and informative through the whole process.
Customer Service is what sells in any business and Jody always answered any question I had and was very response to text or calls during the process of my wife and I setting up our mortgage with Gum Tree. He assisted us in many ways during our building process and was very helpful from the very start of our project.
Ashley was so friendly and professional. She always was there for all of my questions and trust me I had a ton. Ashley is Amazing
Jim is very easy to work with and he is always eager to answer any questions that I have.
Jim is very easy to work with. He made the process smooth and hassle free.
Very pleasant interactions considering we had to do everything by phone!
Loveeeee Neely!!!
The level of personal attention that Jody gave. He was very attentive and right on top of everything throughout the process. Also, he was always very professional in his communications with me and he took the extra time to explain to me some of the items that were above my head. Overall, I was very satisfied with his level of customer care.
Everything
Neely went above and beyond to make sure that everything was as stress free as possible. She gave us very good advice on our next steps in the mortgage process. I would highly recommend Neely Turner to anyone who needs help in buying or refinancing a home.
Ashley was always quick to respond to any questions I had.
Easy and helpful
Jody was always willing to help us. He made this experience easy and enjoyable!!
Highly recommend Neely and her team! They were so helpful and smooth process! We were able to provide all information electronically which sure helps when working!
Christina was an amazing person to work with, she’s very professional, polite, friendly and patient. Throughout the times where there was good and bad news she always found a way to bandage the bad news allowing it not to hurt as much. I really enjoyed working with Christina and the Gum Tree Mortgage team helped my family and I turn dreams in to reality as we are now homeowners! Thank you Christina Brown for ur HARD WORK AND DEDICATION we truly Appreciate you!
Tracy made it the whole process seamless. Thank you for the easiest refi I have ever done.
Neely Turner = Great!! Look in the dictionary look under Great!! I’d use Neely on my next house and my next house and my next...... #NEELYROCKS
Neely is the absolute best! She worked with us from start to finish with the building of our home. She is an expert in her field and there is absolutely no one better! She will communicate with you after business hours if necessary and will work so hard to make sure you get the best loan and rates possible. Would never use anyone else!!!
Everything went smoothly and so easy!
Brady was very knowledgeable about the home buying process. I first met Brady to talk about buying a home early 2018. My credit was subpar. Brady let me know where my credit was at and gave advice on items to work on. I followed his advice and closed on our home this year. We had some bumps in the road but Brady stuck with me and got me approved. He kept me well informed. So even if you have credit problems, if you follow Brady’s advice homeownership is possible for you too!
Mrs.Neely was absolutely the best! She did everything she could to make buying our first house such a breeze! She was so sweet and kind and also kept us informed over everything! I would recommend her to anybody!!
Rachael kept me informed and made the process run smoothly.
Shown patience with me when anxiety was high.
Chase and the staff at gumtree made the home buying experience less stressful and alot smoother eapecially being a first time home buyer. They kept me up to date and informed thru every step of the process, highly recommend and Chase Ray and the Gumtree.
Ashley is very professional and wonderful at her job! We have referred many people to her!
Jim and Tracy were incredibly patient and professional. I felt very taken care of and would definitely recommend them to anyone.
Everything was explained in detail. Every question was answered.
Jody was always available to answer our questions and made the whole process easy.
Thanks for the straightforward approach.
Jody was always there, he made this process so easy!
Mr McNeal made himself available anytime we had questions and answered them right away. We bragged to all of our friends and told them they need to get with Gumtree if they start looking for a house.
My entire experience with Kenny was nothing short of wonderful. He worked diligently to get us in our house in a timely manner, kept us informed and involved with the entire process, and made an effort to communicate with us every day. I highly recommend working with Kenny at GumTree!
I was a first time home buyer who had no idea what the process entailed. I didn't have a realtor to explain things, but Chase Ray filled that void with ease. If I ever decide to purchase another property, I will absolutely be returning to GumTree and Chase!
Second time working with Ashley and I had a great experience!
Jody and his staff kept me informed at every point along the way! He was easily accessible for questions! This process was nothing but exceptional from start to finish!
Tracy was great to work with. She was a great communicator on the status of our loan, worked hard to get our refinance done in a timely manner and always available for questions. I would highly recommend Tracy to anyone looking for a mortgage or refinance.
She was on top of everything from the start and answered all questions in a very timely matter
Ashley was very upfront and easy to work with. She answered all my questions when they arrived. I felt very safe in dealing with her on my financial decision.
The entire process from start to finish was quick and easy. Thanks Ashley for all your help! Would definitely recommend
Tracy was very helpful and answered questions promptly. She kept me informed of the process every step of the way. Tracy was a calming presence in a stressful situation. I would/will refer her to everyone I know. I am very grateful to have gotten to work Tracy through this process! Leslie Soikkeli
She was always there to answer any and every question we had. This was out first time buying and it didn't matter what we were asking she was always there to help.
Jim was very knowledgeable and spent time helping me put my mortgage agreement together. His staff was also helpful in collecting needed information prior to the close on my new home. I would recommend him to anyone seeking a new mortgage.
Taking the time to answer my questions and keeping me up to date on the process. I felt the best decisions where made for my mortgage situation.
Chase answered every question I had and made the overall process less stressful.
Went flawless
I bought a house during a PANDEMIC and it was made possible by Neely & the staff at Gum Tree Mortgage. I was informed at all times and was approved to close early! Unfortunately, I was unable to close early due to the sale of my home. My buyer went with another local lender and our closing date had to be pushed. If YOU want to buy I urge you to contact the awesome loan officers at Gum Tree Mortgage! Approval is only a phone call away.
Mrs. Neely was very helpful, even though it was possible the worst time trying to buy a house during a pandemic (covid-19). We have been looking at houses for about a year, finally found one and then covid. Just glad it over and done. Thank you so much Mrs. Neely.
Timely feedback/guidance on my requirements and Neely’s positive attitude.
Very easy process!
Jim is a fabulous professional who knows what he is doing!
Neely went above and beyond for us! She answered every question we had, usually before we ever asked them! Even in the middle of a pandemic, she worked tirelessly to get us closed on time! We LOVE Neely and had the beat experience! We can’t wait to get settled into our new home!
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They worked to get us in the best available loan.
Nathan was great to work with, he was very available. We got a great rate and the process was painless.
Nathan was so reassuring and helpful throughout the process. He made everything very easy to understand.
Jody Walls and Brandy Cooper made my home buying experience very easy for me. They were always willing to answer all my questions. Very friendly people! It was just an overall great experience!
Ashley was so incredibly nice and helpful! She made the whole process extremely easy and got things done quickly!
She was fast and she made it a very easy process. Highly recommend.
The entire process was much less trouble than I anticipated and Rachael kept my updated regularly on how it was going.
Neely was very helpful from day one. If I needed anything she would get back with me in no time and answer all my questions she kept me right on track through the whole process.
She actually met with us and would call us back with any of our concerns. Which has not been our past experience! She was very professional and easy to work with!
Rachel Potts was amazing to work with. She was very organized and she kept us updated on everything that was going on. She is a very sweet person. I would recommend her and her team to anyone that is looking to purchase a home.
Working with Rachel is always a success. We loved her so much with the first home purchase it was only right that we go with her again. Keeps you updated let you know whats going on.Very informative. She's Wonder Woman if this was a Marvel movie. She is prepared for all obstacles and EXTREMELY compassionate about her job and strive to do her best to help in anyway possible.
Everything about it. No reason to complain
👍
Nathan and his team are AWESOME. Would recommend to anyone buying a home, especially if you are a first time buyer. Nathan walked us through buying our first home every step of the way!
Nathan, made the process simple and easy being it was my first ever home buying experience. I would definitely recommend using again or telling friends and family how nice it was having someone make the whole process as easy as he did!!
Thanks for all your help, Jody!
Very pleased with Gumtree on how they handled our recent mortgage refinance. Neely Turner did a fantastic job in guiding us through what some deem a stressful and complex process. I would highly recommend their services to all.
Absolutely great communication and very helpful
They did everything that was best for me....
From start to finish Christina told me why she needed and what to expect. Everything she told me was spot on and went and she told me. Such an awesome person to work with and will recommend her to anyone I hear is in the market. Thank you so much Christina
Jody explained the banking transaction very well and was available to answer any questions I had through the whole process. I am very pleased with the service!
This makes the second time that we have worked with Ashley. We could not be any happier with both experiences. She has a great personality and very professional.
We were woefully underprepared for the onslaught of paperwork and the whole rigmarole of buying a house. That being said, you guys made the process seem easy enough and we never once felt overwhelmed. Thanks again for all of your hard work!
Jim and his team are professional, kind, and very knowledgeable. They made buying or home, and refinancing it, easier than we ever thought it could be.
Tracy was so wonderful! I had talked with a friend about needing someone to help us refinance and she said she had just the person. Tracy actually called me before I had a chance to call and that set the tone for our experience. Fast, friendly and so, so easy! Even during a pandemic! Thanks Tracy for all your hard work, for such a smooth refinance. I would recommend Tracy to anyone looking to refinance. She was able to answer all our questions and made sure we were locked in at a great rate.
Easy to talk to. He explained every question we had. It was a very easy and smooth process. I would recommend Jody to anyone.
Brady was great to work with. The process was flawless!
Ashley made the entire process a breeze! She was there to answer questions when we needed them answered! She was absolutely wonderful to us. We highly recommend her for anybody that needs a mortgage to work with!
Brady made our first time home buying experience so smooth! He communicates EVERYTHING and is there to answer any and all questions! It's a plus that he has the sweetest heart and the best intentions. Highly recommend using him for any mortgage needs. Thank you, Brady!!
Jody was always available anytime I had a question or needed help with something. Definitely treated me like family and not just another transaction.
The process was easy. Jody answered any questions we had and explained everything for us.
Jody took very good care of us by helping every step of the way!! Thank you so much
Neely is very personable and easy to deal with. She went out of her way to help us out. She even made calls emails and texts after hours and on weekends to make sure we had everything we needed. She was all around great.
Neely was very easy to work with and always willing to answer any questions we had.
I had a great experience with Gum Tree Mortgage! Rachel worked with us to find the best loan fit for us and she was quick to answer any questions we had and always got back with us ASAP. I would highly recommend Gum Tree Mortgage to anyone in need of a mortgage company.
Great Experience!
Rachael made the whole process quick, easy and seamless! I could not have asked for better service. It was top notch!!
Rachael and her staff were very professional, polite and guided us through the process seamlessly. I would highly recommend Rachael for you mortgage needs.
She answered all my questions and was very patient with me made the home buying process as painless as possible would definitely recommend her to anyone looking for a home.
Great service.
Got the job done when I didn’t think it was able to be done thanks
Rachael did a great job of explaining the process to me and keeping me informed of the current status. She was quick to respond to any questions that I had along the way.
Ashley was very courteous and did everything thing she could to get us approved even found faults in previous lender negotiations that we were trying to go through will use her again in the near future
Everything was seamless and easy.
Brady has been extremely helpful throughout our building process. He has always been available for any questions we have had. He explained things thoroughly. We have been more than pleased with Gumtree and our experience! Thanks again Brady for all of your help with our dream home!
Gumtree Mortgage helped to turn our dream into reality. Looking back at the entire process, they made it all fairly simple and uncomplicated. If I had to do this all over again, Gumtree would be my first choice.
She got it done
Neely is available, helpful and wonderful to work with!
Neely returned calls and texts quickly and politely. She was there during every step of the process. Nothing but good to says about her.
Ashley was great to work with! She was always prompt, knowledgeable, & very helpful throughout the entire process.
Brady was very informative and made things hassle free . No surprises at the end . Took care of everything on his behalf , making my part easier .
The overall experience was great! Neely helped my wife and I in so many ways and taught us countless things that we were clueless about!
Brady is a great guy and was very very helpful and always one call away when I needed anything!! He helped during my home buying experience to the absolute best of his ability!! Brady thanks for all your hardwork and help during the process! Anybody needing help buying a home I recommend Brady 100%!!!
Very helpful, and informative. Made the process very understanding and simple!
Rachael went above and beyond for me. From day one she was super responsive and always made time if I had questions. She always explained things in simple terms so I could understand. She worked her magic and got me the best rate she possibly could. Rachael is number one in my book!
Simple and streamlined without any issues.
VERY QUICK & PROFESSIONAL
Working with Rachael was so easy! She took care of everything we needed and communicated frequently. We would be glad to use Rachael and Gum Tree Mortgage again in the future!
Kenneth made everything so easy, and his wisdom made my home buying process great!
Rachael provided clear information and expertly guided me through my first mortgage.
Things were executed in a timely manner!! We were guided and instructed exactly what needs to be done!!
Easiest Process yet.
The Gumtree team told us EXACTLY what we needed to do in order too purchase a home. There was no beating around the bush or sugar coating anything. I’m totally happy and eternally grateful to them for helping to make me a homeowner.
Neely is an awesome woman! She was patient and kind. She answered all my silly questions for control freak, 1st time home buyer.
thumbs up !
The process was very easy and hassle free, Rachel talked me through all the steps and told me what to expect.
Jim and his team take the extra step to explain and break down every detail of the mortgage. Additionally, they go above and beyond to ensure that all aspects of the mortgage and refi are complete. All I had to do was say yes, and show up. Hands down the best experience it could have been.
Ashley was amazing. She was kind, courteous, always there, and didn’t stop helping us to get into our home. She is the best.
Just the communication and all the information I received.
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Very knowledgeable, helpful, and informative!
Was knowledgeable and very helpful
As a first time home buyer I had so many questions. All of which I got answers to. Had it not been for Neely i would have been overwhelmed. She made this experience as smooth as possible, and i highly recommend her.
Jim and Patience are very capable and easy to get a hold of. They will take you through the entire process so that you are confidant and informed.
Great service by Nathan.
The process was easy. Nathan was able to do exactly what we wanted (refinance at a lower interest rate and cash out to payoff student loans). It was a win win.
Neely made the preparation so easy! She was very helpful with all the details and made everything crystal clear. She was very professional and down to earth at the same time. I couldn’t have asked for a more pleasant transaction process. I am very grateful for the ease and speed of the process. She is top notch in my book. Scott Ferguson
Thank you for everything! You were fantastic and very helpful.
We had a great experience. Jody was great to work with and was always there to answer any questions we had.
Eric stayed in constant communication with us throughout the process. He is always friendly, well knowledged, and a pleasure to work with during the three times we’ve had the opportunity of doing business with him.
Eric is always prompt and is so very knowledgeable. He has your best interest at heart - it's always about what is best for you - not about meeting a quota or meeting a bottom line. We have used Eric many times in the past and will continue to use him in the future.
Great experience with Eric Cole!
Jody was great to work with! He is a very friendly guy who will do anything he can to help you. We are loving it in our new house!
Brady was very helpful during the entire mortgage process. He answered all of my questions and stated on top of everything. I can’t imagine anyone doing a better job.
Less than one month from offer to closing.
It was an easy process and they made it enjoyable.
Jody was great! Very helpful, answered all of our questions! He made sure we were happy and had everything we needed every step of the way!
First of all, Neely called us to talk to us about refinancing which was very helpful. We lowered our payment and took 4 years off the loan length. She answered everything ASAP and acts more like a friend than a lender! We think she is fabulous. I have referred people to her and I will continue to!
Very easy process. Brady guides us through each step and made sure we had everything needed along the way.
Neely was an amazing person to work with! She went above and beyond to help me get through my first home buying experience!
Very Professional and Fast
Quick, easy, and great communication.
Jim and his associates were great in dealing with the communication with our former loaner. We were not burdened with any details that could have prolonged the process. Jim took care of everything. It was wonderful to show up to the title company with our identification and nothing else. Very helpful!!!
They worked with us to make this painless and easy as possible. When I had concerns, Ashley listened and we worked through my concerns and the escrow went more smoothly than I expected. If I were to do this over, I wouldn’t hesitate to use Gum Tree Mortgage and Ashley Brock. They took one of the most stressful things to go through and made it less stressful.
Very knowledgeable about all aspects of financing a home, and all the different types of loans out there to suit the buyers needs.
Great guy to work with that will do his best to get it done grade A guy
Jody was wonderful! Through everything and every question!!
Chase and the staff at Gun tree made our house buying experience so easy and stress free. We are so excited and happy in our new home ❤️
Being kept in the loop with where our loan process was gave us a piece of mind, and when we did have any questions or concerns Chase was there day or night to answer whatever we threw at him!
Brady was instrumental in every step of managing our loan. Very helpful and professional!!
Jim helped with the financing of my first home purchase. Having not gone through the process of buying a house before I had several questions to make sure that I knew what was going on. Jim was always available to talk over some of the more confusing aspects of the loan process. With Jim's help, by the time of closing I felt comfortable and confident with the loan I was getting and how to manage and keep track of it. I would highly recommend Jim and his associates over at Gum Tree to anyone.
Everything great
Jody handled everything in a timely manner so I was able to close on my house quickly.
Very very professional...Eric went way above and beyond with this refinance for me!! He was informative and kept me up to date with the whole process! Susan was awesome also!! Would recommend to anyone looking for a home loan!! Thank you Guys for a great experience!!!
Eric was super helpful with our home loan! He was always available for any questions we had during the process and walked us through each step. We are grateful for him and we highly recommend using Gum Tree!!
Christina was a pleasure to work with, she kept us updated and well informed. If we had questions, she would answer as soon as she could. Never kept us waiting and wondering! Thank you so much Christina, we couldn't be happier with our new home! You're the BEST!!!
Rachael always goes above and beyond for us! Thank you Rachael and Gum Tree Mortgage for getting us into our new home!
I wouldn't choose any other business to ever deal with. Easiest process ever. Great staff and great communication which is key.
His knowledgeable experience in the whole house process...
Our experience with Jim Shirley is that he went above and beyond to provide us with the best mortgage and quickly. Followed through on every question we had and addressed it quickly. He also has an excellent team that he communicates well with and they were ready and prepared to help us as well. Highly recommend.
Neely knows her stuff she knew actually what they were going to need and she gave it to me and she was really sweet to us she was really great to work with
Quick and very informative to paper work needed to be done. Friendly and cooperative business I would refer others to.
Jody did a great job. He simplified things as much as possible, he answered all questions that we had. He made himself available any time we had questions. He kept us informed of the process. We will certainly refer others to him, actually we already have.
Jim and Tracy went above and beyond to help us reach the American dream of owning a home. They worked tirelessly to answer every question and help us make informed decisions for our future. We had a very complex situation where timing was essential, but their knowledge, dedication and expertise made it possible to hit every deadline. We are so grateful, and we couldn't have done it without them!
Great service, care and help. Very knowledgeable.
Ashley made it a very easy and smooth process for us! My wife and I were very pleased!
Kenneth went the extra mile to make our experience pleasant and easy.
Generous, knowledgeable, courteous, and on task about everything we needed, when we needed it, me and my husband was very pleased about our overall experience with Neely Turner. A great overall experience for all our needs.
Great experience!
Ms. Brown was very patient with us through the whole process. And she worked very hard to overcome all our obstacles!
Neely made this experience very easy. She was always very timely in answering my questions, and having things prepared so we could close as early as possible. She is awesome! I wouldn't consider using anyone else!
Great experience using Jody at Gum Tree. We felt very comfortable during the entire process. We got a great rate and it’s going to save us money !
Jody helped to make this process easy and efficient for my husband and I. He worked around our busy schedules and took time to answer all our questions. We couldn't have done it without him taking care of all the details. Thanks!
Easy access and knowledgeable staff
Neely done all in her power to help us get our house . She would tell us stuff that needed to paid to get our c sit to the best it should be .
Neely was very fast & so helpful throughout the home buying process!
Rachael is experienced, and we relied on that experience to guide us. I know it's our money - and I'm in a financial field - but I have done this twice in my life, whereas she does it twice a day. That level of experience is absolutely invaluable.
Everybody was really helpful and made buying a house a pleasant experience
Rachel was very pleasant and answered all our questions. She made us feel confident in her ability to represent us in the process of refinancing our house.
Jody went above and beyond to make sure I was taken care of to get into my new house! He is very knowledgeable and will ensure you get financed!
We have utilized Ashley’s services for the purchase of 2 homes. Both times she was professional, knowledgeable, and so easy to work and communicate with. She answered all our questions and was always straightforward in letting us know what to expect. We highly recommend her!
Ashley is very professional and easy to work with! She is clear about all steps needed to complete the mortgage process. Would definitely recommend!
Great person to do business with. Would 100% recommend to anyone looking to buy a house
The process was fast and efficient. Kenneth and his team communicated all necessary information, and they were very quick to answer our questions!!!
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A+
Rachael was very personable, informative and willing to help.
He explains everything well
Great knowledge and communication. Easy process throughout.
Neely is personable and knowledgeable. Went above and beyond to get us through the process!
Nathan is Awesome and looks at what the best options are for you. He will walk you through each step of the process and goes out of his way to help you wherever he can. Great Job Nate & Gumtree!
Neely was helpful and effective in working with us on the financing of our house. The builder threw substantial curves at us/her and she handled it like a professional.
The commitment and care shown by Rachael made my experience GREAT! Buying a home can be stressful, but Rachael and her team laid out a well planned road map at the beginning of the process and followed up often. It was an "easy" process with her guidance.
Neely done an outstanding job and I would recommend her to anyone!
We would like to thank Rachel for the excellent service she provided to our family!
She was nice working with in buying a house I would send anyone I no her way that's looking into buying a house and Thanks Neely Turner
Chase was an excellent choice for our mortgage loan. He was very organized and quick to respond to the many questions we had. Everything went very smoothly with your loan and Gumtree mortgage was even able to accommodate an earlier close date than we had anticipated. I would highly recommend him!
From the first phone call to closing day, our entire buying process went as smooth as possible! Thank you Ashley for making this a wonderful home buying experience!
Na
Rachael made the process of buying my first house a pleasant and manageable experience. She kept me informed and provided support the whole way. I felt that I had an ally beside me throughout a process that would have otherwise been intimidating.
Great and timely service.
Neely answered every question quickly. She was never far from her phone and was very responsive. She guided me through the entire process. Neely is very friendly and helpful, genuinely nice and concerned. I have already recommended her to a few people.
Would definitely recommend her to anyone looking to purchase their home. She made our buying process super stress free and easy!
Christina was wonderful to work with throughout this entire process. She was so helpful and always available to answer our questions. She is the best!
There was very little I had to do as Brady took care of the documents needed for this process. This made for a enjoyable home buying experience!
Neely was fantastic to work with! Friendly and always available to help us through the process.
From the start Neely started the process took the info and advise what it took to get the loan in a timely manner. I also worked with Susan and she was great also. Loves working with you guys. Ron
Ashley made our home buying experience worry-free. We were first time home buyers, and had lots of questions which she happily answered and was on call whenever we needed anything. We couldn’t be more pleased, and greatly appreciate her knowledge of the home buying process, and her professionalism.
She was always available to answer my questions. The process of buying a house went smoothly with her help.
patience and very helpful and caring
Neely was extremely prompt and time effecient in everything she did. She made the whole process a breeze and easier than I could ever imagine. I would never use anyone else as long as she is in this field- she is AMAZING!
Christina made reaching our goals and making our dreams come true SO easy. She was quick and helpful every step of the way.
Great customer service
Ashley is fantastic! She’s so knowledgeable, friendly and down to earth.
Ashley made sure we did the least amount of legwork. She always had answers to our questions and was very patient! Would definitely use her or recomend to family and friends!
Eric did a terrific job explaining all the intricate legal details of the mortgage process in a way that I understood. I would highly suggest Wric himself or any other similarly train Gum Tree employee to anybody going into this process blind.
He was always very nice and answered any ?'s we had and also he sure helped us we are so glad we choose him to help us.
I had helpful an patient people advising me
Jody went above and beyond to help me out. He was more than my lender, he became by friend! 10/10 would recommend him to all of my friends and family.
she was in dept and was patience and would call back asap. she was all around great a perfect agent
Jody was extremely helpful and knowledge in the home buying process.
This is our second time Jody has helped us in purchasing a home. If there’s, a third he’ll be who we call then too. He’s an excellent communicator and puts the whole process into a perspective anyone can understand, all while helping in any way that he can.
Neely was very helpful and always available to answer any questions we had. She made us feel very comfortable the first time we met! She handle our loan perfectly. We would highly recommend her to others!
The process was quick and efficient.
Chase was great to work with. Very helpful.
Ok
I was very impressed with how quickly the entire process moved along. All of my concerns & questions were answered no problem. Chase responded to every text, call, & email immediately. Unbeatable customer service in my experience. I would highly recommend contacting Chase Ray when considering buy a home!
As a first time home buyer ,Judy walls is a good helper He took the time to explain everything to me He answered the phone when I called him Everything went smoothly and stress free Very good hospitality The gumtree company has a best consultant. Thank you very much for your help and your time I recommend for anybody needs loans to go to Judy walls gumtree mortgage consultant
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Rachael is so friendly and informative. She always goes above and beyond to make sure we are taken care of.
We appreciated Jody’s all around effort.
The process was handled very efficiently from start to finish with no problems whatsoever.I would definitely use ya’ll again.
Ashely is absolutely amazing. She was a huge help through the entire process. I feel like I gained a friend too. I highly recommend Ashely and Gumtree!
Nathan and company were fantastic!
Jim and his team were professional and always available for questions. His company communicated with us each step of the way and made our purchase a great experience.
Jody listen to my request and made it happen thanks
Jody made it so easy for us to understand every step of our loan process !! He had the best communication several companies that we had been talking to. Gum Tree had the best rates and also the easiest transition between our construction loan and or mortgage ! I would recommend Gum Tree to anyone but more importantly, Jody Walls!!!!
Very knowledgeable and easy to work with. Very accommodating.
Very accommodating and patient as we worked through our first new home build.
Jim is so easy to work with and always offers the best solution. I feel like he looks at all of the options and chooses the best option for the customer, and not what is easiest for him. I will always use Jim and Gum Tree for my Mortgage needs.
As always, Ashley does a fabulous job!! She definitely goes above and beyond to help get the home you want!!! If you’re looking for a new home and need a loan officer, I highly suggest Ashley!!
Ashley made our dreams come true of becoming home owners. She actually made it so easy and to good to be true. She was very tentative, easy to reach, communicative, and gave great advise along the way. Would recommend her and Gumtree to anyone looking to become home owners!
Neely is freaking awesome! She will help you until you get what you looking for! When I gave up she didn’t! She was always available even when she was busy! Open and honest about everything! She’s the best! I really appreciate you!
My husband and I are young and both buying our first home. We had no clue what to expect or what to do. Brady walked us through, step by step, endless phone calls, emails, and texts. He made the process so much easier and bearable. Highly recommended. Thanks Brady!
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Rachael was outstanding! This was the easiest loan closing I've ever been involved with. Excellent - I strongly recommend her services!
Knowledgeable
Great group to work with.
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Nathan made the whole experience very simple and painless would absolutely recommend Nathan to anyone wanting to buy real estate
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Neely was very helpful! She responded to my msgs and questions promptly.
She’s always available and when she’s busy, she sent a quick text to let me know she’ll get back with me. She worked hard to have all our needs met and was very honest with us about pros and cons of everything!!
Miss Rachel took the time to explain the entire loan process and answered all our questions. She was very quick in responding to us and in finishing our paper works. Also she got us the lowest rate possible.
Neely worked hard all hours of the day, night and weekend to make sure my family was taken care of. She worked on our time and understood the process and was great to get us through everything to finalize our loan. Great customer service!
Rachael is just fantastic. She explained us everything in the easiest way but very detailed. She was very well organized which made us very comfortable in working with her. Most importantly, she was very honest and dependable. Me and my wife will definitely recommend her to all of our friends and colleagues looking for their dream home!
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Ashley made everything easy to understand and made the process painless and very easy. Would recommend Gum Tree to anybody.
good communication, great people. thanks
Neely is the best, made what i thought a very difficult process run smooth!
Nathan fully explained and prepared us for the home buying process by takin the time to explain everything. He helped in every way possible to get the things we needed.
Neely’s service, attention, information, determination and patience was amazing!! She made the process smooth and simple... she did exactly what she said she would do, very prompt and pushed! No better service! Neely knows her business and will get the job done... exceptional and professional!
Neely was so helpful and worked with me to get my approved. She was patient and any time I had questions I could just shoot her a message and she’d break it down for me.
Neely was wonderful, any concerns, I might had was quickly answered. Neely would update progress on loan. She was sick and still managed to call.
Neely is a very sweet, kind, and understanding person... We felt like we already knew her... She explained the process very clearly and helped us with everything we needed help with.. She's a great lender to go with...
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Very helpful. Always answered every question I had. Always extremely friendly and patient!
Excellent service and Jody went out of his way to make sure my house re-financing was done according to my specific needs.
The electronic signature process made the experience great and fast!
Neely made this process made this whole process easier than I thought it would be. She kept me very informed and helped me with everything to make it as stress free as possible. I could not have done this without her!! She's AMAZING!
Ashley was so easy and pleasant to work with! Responded quickly and so patient with us during the process.
Jody Walls helped us refinance our home in a peaceful manner. He kept us informed throughout the whole process. I recommend Gum Tree and Jody Walls to anyone that needs to finance or refinance his or her home.
Mrs. Neely was great! Very helpful and explained all my best options once I was blind to everything.
Eric was great to work with!
Rachael and her team were wonderful to work with! Being a first-time home buyer, I was uncertain of how the process works, but Rachael made sure that my husband and I understood everything that was going on. She was great at keeping us updated throughout the process and made us feel comfortable every step of the way! We would highly recommend working with her for your lending needs!
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He was great.
He is so personable and makes you feel comfortable with him both conversationally and professionally.
They were very helpful with everything and answered all my questions and when I needed anything they made it happen or found a answer for me.
Awesome communication every step of the way.
Eric got more done in 2 days than the bank did in 6 months. We really appreciate all of the time and effort he put forth in making this an easy transition for our first mortgage.
We had a great experience working with Nathan. He was very professional and easy to talk to!
She was always willing to help and give advice I could always reach her and get an full understanding on the process
Jody explained everything to us so we weren’t left in the dark about anything. He earned our trust and we will definitely be referring him to family and friends.
Lender was very knowledgeable and helpful. Definitely will be recommending her and the agency to other people as well as using them again!
Neely was extreamly helpful through every process. I knew absolutely nothing about buying a house. She walked me through the whole process and openly tried to make it as stress free as possible for me. She did an incredible job for me and My family!
Jody and the Staff at Gum Tree Mortgage were very helpful and professional. They answered all of our questions and concerns professionally and in a timely manner. I would definitely recommend Jody and the Staff at Gum Tree Mortgage for all of your Mortgage needs. Thanks so much for all you guys have done for us!
Great Customer Service. Easy to work with and Jody leaves nothing blank.
Jim Shirley made this whole experience very simple for us. We are returning customers and we have a great experience every time. He has years of experience and knowledge, and is trustworthy to give the best advice possible when making important financial decisions.
Rachel's knowledge and kindness made our home purchase as easy as possible. She was always available to answer our questions and made sure we knew where we were in the process. We would highly recommend her to other buyers.
Ashely made this entire process absolutely no stress. I can’t thank her enough for how wonderful this home buying experience was.
It was a pleasure to work with Nathan on our refinance. He helped make everything go smoothly.
Mr. Brock laid everything out in a very understandable fashion and made this process very simple and seamless. Could not be happier with the service and communication I received.
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Jim's knowledge and communication are exceptional!
Jim and his staff were consummate professionals. They kept us updated and gave us sound advice and information along the path. I would highly recommend him and his staff to anyone!
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NEELY WAS AMAZING! She thoroughly explained the process and over extended herself daily to me and my needs for home purchase qualifications. If I could start this process over, I would chose Neely first every time and never with hesitation. She was professional but made an impression that seemed like family! THANK YOU AGAIN!
Jody was great to us and walked us through the purchase of our home. He was always very friendly and helpful when we had questions/concerns and always willing to help us understand.
Consistent and clear communication. Willingness to solve problems with a can do attitude.
Brady was very personable and answered all our questions with patience and professionalism.
Eric was awesome! He was patient and always responded in a timely manner, even after office hours!
Easy process, very knowledgeable about the process
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The just okay was not from the experience with Jody. Jody did an amazing job. The downfall of the experience was confusion through communication with the appraisal company.
Nathan is the MAN!
Ashley was SO sweet and answered every single question I asked. She took time to break things down for me and made me feel more confident in buying my first home!
Neely was a pleasure to work with and made the purchase of my house relatively easy.
Neely Turner is a wonderful person and very professional. Although the process I endured was very stressful, she did everything possible to help ease it. She stayed in contact with me about everything and was always there when I had questions or concerns that needed to be addressed. She is absolutely amazing and I would refer her a hundred times over.
Working with Neely made the process of purchasing my first home understandable and without worries. She was prompt in communicating what was needed and encouraging when it got a bit overwhelming. I cannot thank her enough for the hard work she put in for me. It was truly life-changing, and I highly recommend Neely and Gumtree Mortgage.
Neely made it great because she made it easy and she knows her job well
Great to work with.
Jim is very knowledgeable, responsive and honest. We will be continuing to work with Gum Tree for all of our future mortgage requirements.
Kenneth not only worked with us to get the best interest rate and monthly payments. He gave us wise and honest advice. That’s hard to find these days. Thank you Kenneth from our family!
Neely was available whenever I had question. She's the best!
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Eric was very thorough and made the home buying process a breeze
Neely is wonderful. She goes above and beyond to make sure that you are happy throughout everything. I highly recommend using her for your mortgage needs ☺️
Rachel is always quick to respond to our calls/text/emails. She is incredibly knowledgeable and helps us understand the ins and outs of our mortgage. Rachel is very pleasant and personable which makes choosing Gumtree the obvious choice for us when buying/refinancing our home. We recommend everyone we know to use her for their home buying. I’m happy to not only be a client of Rachel’s but to also have built a friendship with her. I hope she is valued highly as an employee.
Rachael goes the extra mile to make sure you are completely comfortable with all the information about your mortgage deal.
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Ashley made buying my first house so easy. I had tried working with other lending agents in the area and they didn't seem to have the same desire to help as Ashley. Thank you for all of your help my family and I are truly appreciative!!
Brady was very helpful, personable, and organized. He made the daunting task of house buying a painless process.
Brady was very helpful and knowledgeable! He answered all our questions and made it a pleasant experience
This was our first time buying a home and Brady made it such an easy process!! We will definitely use Brady and Gum Tree again in the future.
The patience and the willing to got the extra step to help us. We were guided in the right direction step by step. We really appreciate the help and we would highly recommend her to anybody.
I appreciate everything Christina did in the refinancing process of my home. Her friendly personality made it a very pleasant experience.
Jim has extensive knowledge about the mortgage market. He has great connections and works hard to get you the best deal. His team is on the ball. Very thorough, very responsive.
Jody was able to make a complicated transaction go smoothly and simple
Chase and Team were very quick to answer all my questions and walked us through the process well.
Made the overwhelming process a smooth transition, and was always easy to contact if I had a question
Nathan’s just a good dude, and knows his stuff. We’ve done both a morgage and a refinance with him.
Our experience was very personal and meaningful with Mrs. Rachael. She kept us informed with every step of the way through the process of our purchase. We feel like we have gained a family member instead of just a friend. Thank you Mrs. Rachael.
Jody went above and beyond to make sure we were approved for our home loan and that it was a pleasant and easy process.
Neely Turner goes above and beyond all expectations. She is efficient and very knowledgeable. She puts in the work to help her clients achieve their goal of home ownership. I thought that this was an unattainable goal, but with her expertise, it became a reality. "TRUST THE PROCESS" and the possibilities are endless. Michael Jones
Nathan was great. He always kept us informed and answered any questions we had. Customer service was top notch and we would recommend him and his team to anyone who has questions about or looking to start the mortgage process. Thanks Nathan!
Nathan made the process a breeze and was ready to answer all questions we had as first-time home owners!
Neely made the process a very smooth & easy one. She was very helpful!
I chose to use a local mortgage company to support our community. I thought it would make the process easier being face to face. Boy was I wrong. This whole experience was completely awful. There was a big Lack of communication and explanation. It took over four months before we could close on our loan because of communication. I would not recommend this company to anyone. I have no idea how they manage to stay in business.
We very helpful, and informative. Thanks!!
Jody goes above and beyond to get what’s best for you and your family. Always a pleasure doing business with Jody Walls at Gumtree!
Eric is the best! He is trustworthy, capable, professional and personable. We know that with Eric, we are in good hands!
Rachael, Chase and Tiffany were very helpful during the whole process. They were always quick to respond to questions and emails. It was a pleasure doing business with Gumtree again. We highly recommend them to friends and family.
I couldn't get over how easy and seamless everything was. We barely had to do a thing. She explained in great detail our options and brought things to a close efficiently and professionally. I would totally recommend her to anyone!
Christina made this process very easy and was very helpful with every step of this process. She communicated to us each of our options and allowed us to choose what was best for us. I would highly recommend her.
Ashley was SO great throughout my home buying experience! Highly recommend!
As a first time homebuyer, some of terminology was new to me and difficult to understand in its entirety! Jody and his team took the time to explain every little detail so that when I left his office, I understood everything I needed to know in order to feel comfortable purchasing my home! Thanks Jody!
Jim was very helpful in refinancing our home. He was always friendly, and answered all of our questions.
Jim and his staff were extremely diligent and helpful in our first home buying process. They communicated well and answered all questions we had. Jim also gave us great tips on ways to get the best mortgage rate possible.
Neely was very personable and patient! She answered our questions day or night! Everything was explained to us in terms we could understand and she always did it with a smile! She made the home buying process a breeze!
She basically did the hard stuff for me. Kept the stress level low.
Jim was friendly, knowledgeable, and his staff kept us in the loop
Rachel sat down with us, explained everything we needed to know, walked us through the whole process, and kept us updated constantly. We love Rachel!
Friendly, efficient, straightforward, able to handle peculiar circumstances.
From the beginning of the process, when Jim preapproved me on a Sunday afternoon for an unexpected offer, through the final closing done long distance, Jim shepherded my husband and me through the complicated funding process by making it seem straightforward and simple, cheerfully answering all questions quickly, and providing advice when that was needed. He made the experience pleasant and we always felt certain the details were in great hands.
Made the whole process a breeze.
Rachael was so kind to us during the entire process! She helped us understand terms and phrases we weren’t familiar with. Rachael made us feel completely comfortable purchasing our first home!
Neely was a great person. She was very skilled and always the sweetest person. I would highly recommended Neely to anyone of my friends and family!
Everything from A-Z anything i needed i was helped with. I would definitely recommend these people. Gumtree NA!!
Kenneth was very quick to respond to all emails and his team was very helpful.
Rachael & her team walked me through the entire process, and answered every question I had along the way. HIGHLY recommended!!
They were very helpful in every way they could. We could call anytime for questions and they were very helpful and knowledgeable. they worked hard for us and we really appreciate everything they did for us. We thank them very much .
Everybody involved was friendly, well informed, and easy to work with. They were very knowledgeable about the ins and outs of dealing with the VA. I highly recommend Gum Tree to anyone who is looking for a Mortgage company.
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We had a great experience with Jim and the processors. They made this process easy for us.
Neely is the absolute best!! She worked so hard to help us buy the perfect home for our family! I have used her twice and will never go to anybody else for any mortgage needs!
Jody and Brittany were great to work with. They went above and beyond. Excellent communication and making me feel at ease.
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Mr. Brock was great he kept me informed at every step, and fought hard to help our family reach our goal! We truly appreciate him and all the work he has done!
Rachel made buying our home an enjoyable process especially with my crazy work schedule. Rachel is very genuine and worked diligently to find the best fit for us.
Great service
Easy to work with and always just a phone call away.
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Jim and the Gum Tree team were excellent. There communication and expertise made for a simple and seamless expierenece.
Christina worked really hard to get everything done, always stayed in touch by telling me every step as we went along. .😊
Brady made everything simple. He kept us informed each step of the way and was very professional. He also did all the extra paperwork that most lenders make the borrowers do which was a huge bonus. Thanks Brady for a pleasant experience!
He was very easy to work with and made the process go smoothly!
Great service, very informative Neeley Turner was incredible! I will definitely refer anyone looking to buy a house to her.
She was always friendly and willing to go out of her way to make sure everything went well
The service is perfect she answer you with any question u have u just feel that she care to help she is super great
A great guy to work with
Neely is awesome and made buying my house very good and not stressful
Kept me informed daily!
Very understanding and worked with our every need she's the best!
Eric was very patient with me as I am a first time buyer and had several questions. Would recommend him to any new or experienced home buyer!
I was looking for a mortgage company in Oxford Mississippi. Bingo at pops Gumtree mortgage company. The reviews on Nathan Porter we're too good to be true. So I tried it on for size. The entire experience was 100% positive and painless. I can't say enough for his staff also 100% accommodating there's no reason to do business anywhere else for people who might read this thank you
JIm
Jody spent almost a year fielding our questions and listening to our concerns. Jody was patient with our process and always made us feel comfortable. We will use another person someday, but not until Jody Walls retires!
Open communication.
Jody and Brandy kept us in near constant contact with what was happening and what to expect. Jody worked hard to get us a loan that worked for us. We gave him a date we wanted to close and he hit it perfectly. Highly recommend Jody for anyone needing a mortgage loan
Christina was great! A pleasure to work with her. Easy to communicate with and very down to earth. She made everything easy to understand and a smooth process.
Rachael and her team were a joy to work with. They let me know every step of the process and constantly kept me updated. I could not recommend her enough.
Neely is just Awesome at what she does, gives her customers 110%.
Neely made buying our first house a breeze. She answered every question in terms we could understand. She was flexible and worked around our schedules. She kelp is in the loop the whole time. We couldn’t have asked for a better person to work with. I would refer her to anyone. She is amazing!!!!
Christina was there to reassure me when I was overwhelmed and answer any questions I had (even if they came to me at night or on the weekends). She went above and beyond to make this process as stress free for me as possible, which I really appreciated considering I’m a single mother of 2 small children, working a full time job and purchasing my first house on my own. She is absolutely amazing!
Professional and friendly service
N/A
The exceptional customer service that we received from Rachael. She was very knowledgeable and could answer any questions or concerns that we had. Rachael was able to get things done in relatively quick manner. She was such a joy to work with and will be glad to recommend her to others in the future.
DEALING WITH JIM WAS REALLY A PLEASANT EXPERIENCE!!
Rachael and her team are very professional and knowledgeable. They were helpful and communicated to us throughout the entire process.
Brady was a pleasure to do business with. He was very helpful and informative. He made our buying process a breeze!
This was the easiest loan process I have experienced. I would recommend Brady and Gum Tree Mortgage Company to anyone.
Neely is wonderful! She made the process so easy and it was completed quickly. I really enjoyed working with Neely and highly recommend her!
Thanks for making the process quick and easy!
This is the 4th house I’ve purchased, and this mortgage loan experience has been my best to date by far. Brady did an excellent job communicating throughout the process. I will be recommending him to friends and family.
He made the process very seamless and was always on top of what I needed throughout the process and what wasn't needed.
Eric helped guide me and did everything possible to make sure I got my house! Great guy!
Chase was very punctual and explained things to me that I didn’t quite understand about a mortgage or the process. He was able to answer every question I had made the process go so smoothly. He made a very stressful go so much easier for me. I would definitely recommend him to anyone.
Ashley was very helpful. She really treated us like we were her most important clients and went above and beyond to help us. She truly made this process as easy on us as possible. She was fantastic to work with.
Christina went above and beyond my expectations to not only close on my house but she made it as painless as possible. I’m sure I didn’t make it easy for her since I already owned a home. Thank you Christina for doing an amazing job. I highly recommend you guys to anyone.
Nathan was willing to meet with us on a Saturday during our brief visit to Oxford to look at homes, and made the process very streamlined from start to finish. He stayed in touch with us over the duration of the home-buying process, from application to closing.
Brady was amazing! He was patient with me and answered any questions or concerns I had. The receptionist was also amazing! If Brady wasn’t available she was always there to help me or answer my questions. I would recommend Brady and Gumtree to anybody buying a house!
Chase is great to work with....thank goodness!
That I was blessed to be give the chance to purchase home Neely Turner awesome customer service and information
All of my questions where answered and overall I had a great experience.
Jody and Brandy were great to work with!
Jody was so great to work with!
Ashley was very knowledgeable about the mortgage aspect of buying a house. Even gave some advice, but did not pressure, when we shopped another mortgage company.
Brady was very communicative throughout the entire process and helped us every step of the way.
The entire process was made very easy for me.
First time home buyer and Ashley made a daunting task extremely easy. Highly recommend and will use again in the future if needed.
Brady was patient and thorough!
Jim is a great advisor and we consider him a Todd friend that has our families interest in mind and for that we are very grateful. Thanks Jim
When it comes advice and results in the housing business Jim’s the man. I highly recommend him. You will not be sorry!
Nathan did a great job of keeping us informed. He was available to answer any questions we had and was able to communicate the answers in a manner that made the complex things seem simple. This is our third time to use Nathan because of his knowledge and professionalism, he has proven to have our best interest above anything else. I always recommend him to anyone seeking a mortgage because I know he will take. Are of them just as well.
Nathan was very professional, helpful, and informative! We are repeat clients. We refer him to all our friends.
Quick and easy process, thanks!
Rachael Potts helped us get a mortgage quickly when we were in a difficult situation. She does excellent work and I highly recommend her for your mortgage needs.
Nathan communicated very well
Nathan is a great guy. I used him before on a previous mortgage and it was a very smooth process, so I decided to go with him again and was very pleased with how everything went.
Nathan and his team were very responsive and worked quickly to get our load pushed through! Thanks for making it such a great experience!!
Simple and easy.
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Nathan led us through the homebuying process from beginning to end with great wisdom and patience.
Nathan was accessible, understandable, and put up with our millions of questions as first time home buyers. His office worked hard to move our closing date up and led us along each step of the way. Thank you!
Neely did a Wonderful job helping us thru the process of buying our new home. She answered all our questions and was able to guide us to make the best decisions on our loan.
Getting the house in the end made everything worth while.
No hassle. Advised us on the best deal for our situation.
Jim is knowledgeable, professional and truly has the client's best interest at heart. It's good know someone with high levels of integrity in the financing industry.
The process of obtaining a home mortgage can be complicated at times. Chase made himself readily available for all questions and concerns we had throughout the process. We are excited to be in our new home, and glad we had Chase helping us clear the path to get there.
Chase was more than helpful with all our questions.
Jim and his team are so amazing! We had worked with another lending agency before and they were not expedient, friendly, or knowledgeable. They kept us in the dark a lot and didn't know how to answer questions, or explain things, in a way a lay-buyer would understand. Gum Tree Mortgage, especially Jim Shirley, were the complete opposite! He was so friendly and helpful. I truly believe I understand the process because of how relatable and intelligent he is. I highly reccomend them!
First time home buyer, Jody was very helpful in walking us through the process and providing sound advice along the way.
Neely worked very hard and spent many hours with my loan. She was patient through multiple home contracts before the right house came along. She always kept me up to date and found problems with home loans and titles well before closing date.
Eric showed actual interest in us and did not treat us as if we were just another number in line. He gave great advice when informing us what we needed to do.
Rachael made the entire process easy and kept me updated and well informed throughout the process. She explained any detail I questioned and was always pleasant to speak with. Her service and help was outstanding!
Ashley Brock was amazing and helped us so much with buying our house!!!
Everything that I needed was handled professionally and very fast!
Neely was very informative and responsive when I had any questions regarding this process. I am a first time home buyer and she made sure to explain everything in detail and walk me through the process, which made everything go very smoothly. I would recommend her time and time again on helping someone snag their dream home! She is fantastic!!
Miss. Neely Turner Is a wonderful hard working individual. She puts the home buyer first. She helps in anyway possible, even late nights.
Everything went smooth, highly recommend Nathan and his team!
True professional. Made the process as smooth as I have ever experienced. Thank you Nathan!
He was very pleasant to work with. Took my stress away and always on point with communication. He was such sweet person. We can’t stop bragging on his work!! Definitely will use him again.
Process was easy.
Nathan was very professional and available to answer questions when needed.
Always available to answer any questions! Rachel was patient and very kind! She helped me through this process step by step! I could not have asked for anyone better!
Ashley was awesome! She went above and beyond walking us through the whole process and making everything so easy for us!
Eric was very easy to work with! Quick response to all questions, very knowledgeable about the different loans, and worked fast to ensure we were ready for closing!
Mrs Christina was very helpful in helping me complete my loan process especially with the things I wasn’t sure about. She explained it to where I could understand. I’m very pleased with your company and would recommend it to all my friend and family.
Jim was excellent! This was our first home buying experience, and Jim thoroughly answered all of our questions and is one of the quickest responders around!
Mr porter was very understanding and patient with all my questions. He would also get me an answer to those questions in a fast manner. I would recommend him to help anyone out getting a new home.
She gave me no trouble about the questions I was asking. The explinations she gave were clear and understanding. We understand everything now and are very pleased with the customer service.
Great, Honest, and Reliable
Neely makes my wife and I feel more like friends than customers, that's what I really enjoy about her. Very personable and always available for questions!
Ashley was very knowledgeable. She was very helpful throughout this process. It was also easy to communicate with her.
Brady made the experience great. He was always available. Modifying his schedule to match our needs and he was always a phone call away.
Process was quick and easy
Neely made the process very easy and was very personable!!
Our experience with Jody was great! He was always accessible & ready to help in any way possible. We were grateful for his patience & professionalism! Thanks So Much Jody! We appreciate all you do! Tracy & Scottie
Really easy to work with and will go the extra mile to make sure everything is done right. Neely is the best.
Neely was easy to talk to and very knowledgeable!
I had a great experience at Gumtree, being my first time to buy a house I had no idea what to expect. Brady made it easy for me and my husband. He told us our options and explained everything well. I really recommend Gumtree Mortgage!
Nathan was great throughout the entire process. He address all of our questions and made the experience seamless. We greatly appreciate the time and effort he spent on us.
She was very knowledgeable and would answer any questions we had day or night. I would definitely use her again.
Jody did a great job of providing all the info we needed to get our loan complete! My only complaint was that it took a little longer than I would have liked to get it closed.
Having someone that could answer any questions I had
Mortgages aren't exactly something people typically think of as a pleasant experience, but that's exactly what Jim, Patience, and the team at Gum Tree provided for us while buying our first home. Jim stayed in touch as we worked through the (year long) move process and was thorough with getting us set up once we were ready to buy. I felt like no question was too "dumb" to ask and I know, even going forward, they are ready and willing to help whenever needed.
Jim was very professional and a great help through our entire home buying process.
Nathan is very hands on, he takes the time to explain everything and work out every possible aspect to ensure you have a great understanding of what you are getting into. Nathan works quick to ensure that everything is done within the timeframe that he sets out. We have used other individuals for housing in the past but Nathan is much more thorough and efficient. We will definitely use him again in the future if we have the need for his services.
Rachel Potts is so knowledgeable and friendly it made buying my first home easier working with someone like her. I definitely will recommend gum tree mortgage and to ask for Rachel Potts.
Jim and his team were excellent as always. Everything went smooth and they make sure you have very little worry about.
Jody kept us informed and got everything done in a timely manner.
Nathan was great!
Everything
Everyone was very helpful throughout the process. I highly recommend chase and gum tree mortgage.
Jody Walls was very professional and kept my wife and I up dated where our loan was at all times. in my early survey I sorry I missed lead anyone about Jody I would recommend him to anybody needing a mortgage. my problem with my loan is with the appraisal company Gum Tree used to close our loan.
Nathan was helpful, always pleasant, and willing to give us detailed information regarding the mortgage process.
It was super easy to work through what can be a stressful and confusing process. Working with people you can trust makes all the difference.
Ashley made our home buying process go very smoothly. She was professional, thorough and a great communicator. We will definitely use her again if we buy another home.
Known Jody a king time and he did his best to take care of me.
Thank you
Ashley was a great communicator and was there every step of the way. She was a lifesaver to us.
Very helpful through the whole process!
Very friendly and made me feel comfortable through the whole process
Neely made buying this home very easy for me. She was very professional and explained everything to me.
Neely went above and beyond to make sure that my husband and I purchased the perfect home for us. She worked night and day for three months and guided us through every step. The process of buying a home at 21 would have been much more difficult without her.
Just a great staff !!
Step by step comftortness of the process
Jim and his crew are amazing! I had the pleasure of working with Paula. She was very patient and knowledgeable. Jim and his crew explained everything to where my husband and I could understand. They always went above and beyond to help. They were there for us every step of the way. We couldn’t have done it without them. Highly recommend gum tree mortgage. Overall had a great experience! Very happy
Quick turn around, great communication
Jody made buying my first home stress free. He went above and beyond.
As a first time home buyer she took time to make sure we understood everything we were getting into and answer any questions we had.
Neely went above and beyond for us. She made the process easy for us and kept us informed at all times. I cannot imagine going through this process without her there to guide us. She is the BEST in her business!
Jim was helpful, considerate and went above and beyond.
She made me feel as if I was important, from day 1.
We had a few hiccups but with such a huge process that was expected. Overall we have a very good experience and appreciate all the people at Gumtree did to make our dreams a reality!
Everyone was great to work with. We enjoyed every second of the process.
Neely was very helpful to me she explained everything i wanted to know and was very patient with me. Thank you Neely!!! 😁
Eric is very knowledgeable and professional.
Rachael was helpful every step of the way. She answered all my questions and helped me get into my home the way that worked best for me.
I was treated with kindness and kept up to date through out the entire process. Neely did a great job helping me obtain the information I needed to finish the process. She treated me as a friend not just another client!
Super friendly- thorough- knowledgeable- happy
Eric made it so easy and flawless.
Christina was very knowledgeable, and helpful . She helped my home buying process go really smoothly. She is very friendly and easy to get along with. She has a great sense of humor which helps also. I love Christina and will refer her To anyone I know in the market to buy a home.
Jody and his team at Gumtree Mortgage did a great job for us. They were quick getting the needed information and coordinating with the sellers agent. Would definitely refer everyone I know them and would fill confident they would receive the same great service we did. Thanks to everyone who made this possible. Geoffrey Willis
Eric is a very nice person. He was patient and explained every question I had . I would recommend him to anyone I knew who was looking for a house
First time buying a house, it couldn’t have been much easier. Neely was great!
Jim and his team made the daunting task of purchasing a home a breeze. He was patient, accommodating, and readily available to answer any questions we had as he walked us step by step through the entire process. Everyone at Gumtree Mortgage we interacted with displayed impeccable professionalism, and I would not hesitate to use them again should the need arise in the future.
Communication in these situations are key. Chase reached out to me when action was needed every time and would explain what the next step would be and what would be needed. He made everything easy and understandable. Best experience I’ve had!
It was our 3 house we bought thru Gum Tree. Real easy to deal with.
Jody was right there when I had a question or needed anything!
Good communication and advice
The staff was wonderful! Very friendly and shared information. Answered all questions I had. Overall great experience.
Neely was a pleasure to deal with. Polite, prompt, friendly, and informative. The entire process went surprisingly smoothly and I can credit Neely with making that possible.
Rachael was so easy to work with! She made us feel comfortable and informed about each part of the process!
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good to work with ,made it easy to get paper sign, didn't have to miss very little work,got very good interest rate. just a good guy, enjoyworking with Jody.
Jody made us feel like family and got us a great deal.
Rachael was amazing, she was very informative and responsive throughout the entire process! We thoroughly enjoyed our experience working with her and her team on our loan. This is our first mortgage and she was there to answer all of our questions and helped navigate the entire way to the closing. We will most definitely be recommending her and her team to other people in the market for her services. We will also be returning to Rachael for our future loan needs!
I felt like Ashley did everything in her power, and went out of her way to get me the loan that I needed. Very helpful and knowledgeable. Plus she’s hot so that’s a plus. Will definitely refer people to gumtree in the future. And will return if need be.
Ashley is extremely helpful and professional! She is great at what she does.
Jody took time to answer all of my questions and concerns. Most everything was done electronically and I never had to take off work to fill out documentation. He made the process extremely painless! Highly recommend!
Nathan is great to work with!
This was my second time working with Nathan to purchase a home and both times were absolutely seamless and simple. Made buying a home easy! Thanks Nathan!
Neely really cares about her clients she goes above and beyond to make sure everything goes smoothly.
Rachael went way above to get everything taken care of us! She is just so amazing to work with and made our experience so great!
Neely was very helpful and informative in helping us get our first home. We are very thankful for all of her hard work and help throughout this process. We have already recommended Neely to others that are in the process if house buying and will continue to recommend her for years to come.
Ashley always goes the extra mile for us! This is our second home with Gum Tree and we wouldn't consider using anyone else! Recommend Ashley to all of our friends and family without hesitation!
Ms. Christina made buying a house a easy process. She did her job very well. I'm glad I had the opportunity to work with Mrs. Christine.
Rachael was able to handle all my paperwork in a very timely matter! She also kept me in the loop of everything that was going on during my entire mortgage process. She made being a first time home owner a breeze!
Jody and the Gumtree team were always available to answer all my questions. They have been excellent and efficient through this whole process.
Ashley helped us figure out a way to buy our first home when we were sure we would have to wait at least another year because of my husband’s job. She made sure we had an easy experience, and we are so grateful!
Neely Turner was absolutely the best! When things didn’t go as plan and I was about to give up on finding a house, she motivated and gave me the confidence to keep looking! Now I am a home owner! Thanks so much for everything Neely!!! :-)
The communication and getting things done on time
It was comfortable in process of buying first home
Neely is truly heaven sent, she is an angel sent by GOD himself. Neely guided me through the entire process and gave me much needed advice. She never gave up on me, even though I wanted to throw in the towel. She encouraged me to hang in there and keep going. I could never thank her enough.
Chase was knowledgeable, provided answers to all of my questions, and supportive.
Nate is great!!!
Ashley kept me informed and very easy to work with. She is very sweet and honest person.
Very informative ,and worked with me to get what I needed.
Nathan and the staff at Gum Tree were great. They made the home buying process so easy!
Being a first time homebuyer, things can be a little overwhelming, but Ashley made everything from the pre-approval to the closing smooth and easy. Thanks Ashley!
The professionalism an willing to help you anyway they can
Christina set the appropriate expectations, she was timely and accessible. She made the process very efficient and gave the information needed to be prepared and knowledge about each step along the way. I would recommend her to anyone.
You were absolutely a BLESSING in our lives! Thank you sooo much for being patient with us because this was definitely not an easy process but it was definitely worth it! Again, thank you so much for everything!
Chase was very good following up with me and explain everything when I have questions.
Rachel went above and beyond to help us navigate the process of buying our first home! Everything was seamless and she led us through the process attentively!
Rachael went above and beyond to help by us out through the mortgage process. She was extremely knowledgeable and very professional. I have already recommended her to friends thinking about purchasing a home.
Rachael is absolutely superior!!! She explained everything I needed to know and made sure we understood everything!!! She was courteous and kind! Never made us feel stupid or little. She’s amazing!!! The whole time we felt like a trouble but she assured us we were easy!! Pick her!! She’s phenomenal!!!
Jody answered every question we had and made our experience easy and fast! He gave us advice and led us down the easiest route! We wouldn’t have our dream home without Jody! So happy to do business with Gumtree!
Eric was very helpful with any and all question I had about my buying experience! He was very easy and pleasant to work with!
Christina went above and beyond in helping me get a home loan to purchase my very first home. She thoroughly explained the process and at times when I wanted to give up she reassured me that she would work it out and she did just that! I am so thankful for her and everyone at Gumtree that helped along the way!
Overall great person and she does everything possible to make things work in your favor.
I was in constant contact with Jim and he walked me through everything, step-by-step. He went above and beyond to ensure I was fully understanding everything. HIGHLY recommend him to anyone considering buying a house.
Could not have been more pleased. Ashley was so helpful and amazing.
Jody is very professional. He does a great job explaining everything and keeping you informed during the whole process. I highly recommend using Jody and Gum Tree.
Brady was a great guy to deal with. Very professional and kept you up to date. Would recommend to anyone.
She went above and beyond to make sure I was always in the loop and she explained everything in a manner I could understand.
Jim is a fantastic guy. He made my wife and I feel right at home and clearly and thoroughly explained every step of the process. Jim was also incredibly responsive to my calls and emails, occasionally even replying on the weekends. Between him and Denise Carr from Hart Realty, they made buying my first home incredibly easy and unstressful. Jim is your go to guy for Mortgage needs and I would 100% use him again.
Ashley did a wonderful job!
Any questions I had were answered promptly. The entire process was very efficient without complications.
Mr. Walls and his team provided excellent service. From the very beginning of the process to the very end, they kept us informed and explain every option and step. We have purchased, sold, and built houses in many different locations across the US. This was by far the most professional and friendly experience we’ve had. Thank you Jody and all those that worked with us on our beautiful home.
Rachael was very informative of all documents that were given. She made sure that I understood what the fees were, my interest rate and my payment. I really love the fact that most of the process was done as edocuments. That is a life saver for me as I am very busy with my job and having a child. Rachael made sure that I was taken care of down to the last second. She makes you feel comfortable at such an exhausting time. Thanks for your hard work in making my home purchase extremely smooth
He can share my responses
Great communication and help from Jody. I’m a first time home buyer and I didn’t know half of what I was doing, but with the help from Jody the whole process was very smooth. He explained every question I had alone the way in great detail as to help me understand. Thanks so much. My wife and I love our new home.
Better communication.
The whole process was smooth.
Mr. Brock he help me out and was very professional I would recommend him to anyone Thanks Sarah
Brady went above and beyond to help me out with the purchase of my home though the VA. Very pleasant experience. Thank you Brady.
Christina was extremely helpful during the whole process. She kept me updated on everything. She worked very hard to help me own my very first home. I could not be happier to have had her helping during this stressful time.
Eric Cole was very informative and helpful. Great to work with!
Jody cares about his clients and wants what is best for them. He is readily available and answers any questions gladly.
Very down to earth person that’s willing to answer any questions you have through out the loan process. Would recommend him to family and friends.
Made everything simple as he could . Worked around our schedule to get everything done ! I guess if I did it again I would give him a call .
Jody did as he said he would and helped us to get exactly what we wanted!
We were able to communicate directly with Ashley through her cell phone. Very prompt with answers to the questions we had
Ashley Brock handled everything for us. We appreciate the fast work. Thanks from the Pettigo Family
Everytime I had a question or problem she handled it.
She was fast and everything was handled in a timely business manner.
Jim spent the time it took to walk us through each step of the process; never too busy to answer or return phone calls, no matter how trivial or often. Couldn’t have had a better experience. Thanks again.
Ashley was so helpful throughout the entire process. She jumped through hoops to help us and notified us daily about status changes. She treats this more than a job and we’re honored to have worked with her!
Rachel made being a first time homebuyer a breeze. Any questions I had were answered as plainly as possible and she had all the patience in the world with some of the more basic questions. Absolutely impeccable service and advice!
Neely made sure I was keep up to date through the whole process. We appreciate her helping us buy our first home!!
everything was easy and only took a couple weeks to close on everything
I would absolutely recommend Neely Turner To everyone. She is professional, very knowledgeable and worked hard to keep me informed all along the journey of buying a new home.
Ashley worked hard on our behalf every step of the way. It was obvious she cares about her job and making sure her clients have a good experience. I felt respected and taken care of by her. She is very professional as well.
Two house closings in 4 months and Nathan made it as stress free as possible. He stepped up in the process when others dropped the ball and made sure everything went smoothly.
I love Neely and her sweet family! She is absolutely wonderful and helped us every step of the way! ❤️
It was easy to get the process started with a quick phone call. Jim’s team followed up and the whole transaction was smooth as can be.
He went above and beyond to answer any and all questions I had as well as anything else possible to make a smooth transaction.
Jody was very easy to deal with . Great experience .
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Jody did a fantastic job communicating with us and walking us through each step of the process. He is great to work with!
As a first time home buyer Kenneth was very knowledgeable and helpful to my wife and I. He explained everything in a way that was easily understood, and always had our best interest throughout the entire process.
gave heads up of what was next and was patient throughout the whole process
Neely is great. She is kind, understanding, informative, flexible, and oh so patient. She knew just what to say to come my husband and my nerves. Neely made our home buying simple and successful.
Very helpful took care of everything
Great communication and very helpful
It was a great experience because Rachael Potts was there every step of the way if I had a question about anything during my whole process
Chase was excellent and keeping me up to date on all of the processes involved with our refinance. He is very friendly, did a great job explaining things, and was there to answer any questions I may have had.
Neeley was just awesome!! She made this process very easy and kept me informed every step of the way!!!
Very Knowledgeable, friendly, and helpful.
Chase kept me informed on the status of the loan process, and explained the paperwork required. He suggested insurance representatives for the home insurance. Chase worked fast to get the loan closed.
Rachael was phenomenal! She was very informative and made us feel comfortable with the whole house buying process! So sweet!
Ashley Brock was very helpful, nice, and she always let us know what was going on as soon as she knew.
Easy to approach and ask questions
Ashley was wonderful and broke everything down in terms I could understand as a first time home buyer! Easy to work with and a great communicator! So happy we found Ashley to help us with our first home buying experience!
The whole process moved very quickly thanks to Nathan and Brandy all of our questions was answered Almost immediately was very straight up and honest with everything if we ever buy another house we will be using Nathan Porter
Jim was a delight to work with. He kept me informed every step of the way. Thanks Jim!
He has been a great help with my first house buying experience.
Nathan and Brandi were amazing. They kept us informed throughout the entire process. Their professionalism and communication skills were top notch. I highly recommend all first time home buyers to give Nathan at Gum Tree a call. You won’t be disappointed!
After the difficulties with our last mortgage we were very relieved that Gum Tree Mortgage excelled above and beyond our expectations.
Neely was the absolute BEST! First time buying a house and we had no clue what we were doing but she helped us so much! Answered every question and made sure she explained everything wel to us!!! I highly recommend and hopefully we will be able to build one day and use her again!!!!!
Brady was great to work with!
Her hard work , dedication, effort putting me into this one. Thank you again Mrs. Neely for everything
The process was a breeze..Not one time did I feel nervous about the process. Eric was Amazing he made sure everything I needed was on point . Thanks to each of you that played apart in helping me become a firs time home buyer.
Jody was very helpful as well as understanding throughout our first home buying process. I appreciate his positivity & his patience! :)
Great communication and speedy process.
Great service and very knowledgeable! Rachel went above and beyond to help purchase my house!
quick to respond and assist as needed with questions!
I had a great experience working with Brady, he went to great lengths to make my first home buying process a success.
Ashley did a great job advising us and kept us up to date all along the process.
Ashley was very attentive to my needs and she gave great advice on the things that i needed to get this home loan done. I would highly recommend her she did a great job for me and my family.
Everyone in the office was very courteous friendly and helpful to me the whole time. I could not have asked for better service for knowledge. I learned a lot.
Rachel was very professional, efficient, and organized. We had a great experience!
5 star service . Very professional. The best mortgage company we’ve had the privilege of dealing with. My wife and I were in a situation where we needed to close on a house in about 2 weeks. Racheal and her team made it happen without a problem. Can’t say enough about how pleased we were.
Christina was very professional, knowledgeable, and efficient. She guided us through the process seamlessly from start to finish. Great experience!
Eric was did a fantastic job leading us through the buying process. He was always friendly, available, and extremely easy to communicate with. Thanks to him, what could have been a very overwhelming ordeal went very smoothly and the whole process was done in less than a month!!
Easy process and great people
Neely was accessible at all times. She was very helpful and friendly throughout the homebuying process.
Always available to answer questions that I had regarding my loan. Very pleased with the interest rate. Would quickly refer anyone to Rachael and Gum Tree!
Jim was great to work with and made the loan process a smooth experience. I would highly recommend Jim to anyone looking to purchase a home. You can't go wrong with Gum Tree mortgage and their staff.
Eric made the buying process very easy for us.
She's just awesome !!
Racheal was amazing to work with. She kept me updated on fees and answered all of my questions. Would recommend her to anyone!! Very pleased.
Nathan always communicated the status of loan and watch the interest rate to lock in the best rate he could. He is professional and makes the experience as stress free as possible. Pleasure to work with Nathan.
We were helped throughout the whole homebuying process, which we were very unfamiliar with. From start to finish, it was made fairly simple and quite friendly.
This was our first home buying experience and Nathan Porter made it very easy and a lot less stressful than we thought it would be. He answered every question we asked and if he was unsure he would either find the answer or told us who to contact for the answer. I can go on and on about how pleased I am with how great of service he provided. I HIGHLY recommend Nathan Porter to anyone looking to buy a home. Thank you Nathan for helping us on this wonderful journey. - The Henning Family
Rachael gave a one on one experience and was very personal. Thank you.
Awesome Neely Turner I will tell everyone I know to use her when buying a home for sure🌝🌝🌝
Rachael went above and beyond for me to get my new home! It took time, hard work and dedication and TONS OF PAPERWORK but the end results were nothing short of spectacular! We had ups and downs but everything fell into place. I love my home and thank you for everything that you did for my family and I!
It was a pleasure working with Christina. I just bought my very first house. She made the process so easy. She told me the information I needed for my loan, I gave it to her and she did the rest. What could’ve been a very stressful time was a walk in the park, thanks to her. She was so friendly and answered any questions I had. I definitely recommend her!
Eric Cole was very helpful during our home buying experience. He was very prompt in communicating information with us and very helpful during the process. I would recommend using him for anyone who is looking to purchase a home.
Thank you Ashley for keeping up with me!! You did an excellent job communicating, and were always available to answer any questions I had along the way. I look forward to another transaction with Gumtree.
Ashley Brock was very consistently communicated in a way that made us feel secure in our decision to buy a house. She made sure that we knew what was happening during every step of the process.
Ashley went above and beyond. This was our first time purchasing a house, so naturally we had many questions. She was very patient with us and helpful throughout the process.
Worked with Nathan to get financing to buy my first home. He was great to work with and explained everything thoroughly. He was always available to answer my questions and was very helpful throughout the entire process.
Neely was awesome and helped me through every step of the way!!! Highly recommended!!
The whole process went very smoothly. Nathan was great about communicating with us. We highly recommend Nathan and Gum Tree Mortgage.
She was so sweet and really helped me with things I didn’t know or understand.
My husband and I were first time home buyers, and Rachael made the loan process easy to understand. Everything went smoothly from start to finish, and we had a wonderful experience!
Ashley went above and beyond any expectations we had for a lender. She stayed dedicated to providing excellent service throughout the entire process.
Thanks for all of your hard work helping us thorugh this process. This was a very detailed oriented process. Thank you for help us in understanding the details.
Over the years, my husband and I have purchased a few homes. In 2018, we decided that it was time to sell our home due to us needing more space. My husband reached out to Jody about possibly building a new home. Jody took out the time to explain the process to us and told us what we needed to do. Since that day, Jody has been with us every step of the way. Jody answered any questions that we had and never ignored our calls. Once again, we are proud home owners!!
We love Jody! Thanks for all the help!
Christina Brown did a great job explaining to us the process of buying our first home. She was able to communicate and explain every detail to make us feel more comfortable in making our decision. I would recommend Christina Brown to anyone.
Broke information down into easily understood terms and always prompt to reply.
Everything was great! Wouldn’t change a thing!! Will use Jim in the future!
I have known Neely for many years, and all I can say is that Neely is awesome! If you ever need a mortgage loan, then I would highly suggest you go and speak with her!
Rachael was fantastic and kept me up to date on every detail and answered all of my questions whenever I was confused on any part of the process. She was very kind and made everthing so easy.
Neely works hard to make things easy in the client
Loved how she communicated everything, she answered every question I had, and made the process less stressful!
Chase went above and beyond to answer all my calls, texts, emails and all my many, many questions! He was quick to respond and made sure we secured the very best rated mortgage. Chase also gave us great referrals for our needs as well! We highly recommend Chase for your lending needs!
Ms Neely was very helpful with answering questions keeping us informed with everything and very friendly and I would recommend Ms Neely to anyone
Neely is real friendly and was very helpful with any questions we had. She also kept us informed of everything that was happening with the process of purchasing our home, we highly recommend Neely to anyone looking to purchase a home.
Professional service. Easy to communicate with and fast to respond.
Neely was great, she made us feel informed and comfortable with our loan. Everything was completed in a small amount of time! We are very satisfied with the work Neely did for us! Would highly recommend her!
Neely made it happen. Whenever there was a problem she got us through it.
Gum Tree was excellent from start to finish. Neely was available for questions and took the time to explain aspects of the process that required extra clarification. As we went through the entire process, other businesses that we had to work with were all so pleased to hear that we used Gum Tree because they too preferred to work with them. I could not have asked for a better first time home buying experience! THANK YOU Neely and Gum Tree for all your help!
Brady was a wonderful help to us!
Gum Tree and Eric are the best in the business!
This was our first time buying a home and thanks to Nathan everything went very smoothly!
Nathan made home buying a breeze!! We were nervous and had no idea what to expect, all of our friends and family have told us how stressful it was to buy a house. We were never stressed with Nathan on our team! He always told us exactly what we needed to do, how to do it, and when to do it. We never ran into any problems. Nathan was a huge help for us and we appreciate everything he done to make this process as easy as it could be!!
The closing price was lower than it was
From the moment I met Ashley, she was kind, very helpful and easy to talk to. She truly cared about my needs and desires, as if we’d known each other forever. My entire experience with Ashley was smooth, simple and very successful. Job well done!
Jody was great to work with and very knowledgeable.
Christina was always available and ready to answer any questions we had! She was very patient with us the entire time. We would definitely recommend her to anyone. She was fantastic!
Your ability to make things happen when they don’t seem likely at all was amazing. We really could not have done this without your level of commitment.
You made everything so easy! Thank you so much.
Jody was awesome. Answered every question we had and handled everything in a timely manner.
Jody helped us by making the process of buying a house go as smoothly as possible. He kept us up to date on any new information and made sure everything was completed in a timely manner. If we had any questions, Jody gave us his cell phone number and we knew we could always call and he would answer! Thank you Jody and Gum Tree Mortgage for all your help!
Ashley is the best when it comes to her line of work. She is very professional and communicated with me effectively throughout the whole process. She prepared and guided me into home ownership. I was a blessed to have her on my team. Thanks Ashley!
Brady was very personable and informative. I would recommend him to our friends.
She talks to you like you're friends and looks out for like you're family.
I would like to thank neely for all of her help and for being patient with me with....
Working with Ashley was the best mortgage experience I have ever had. Not only was it a quick and easy process, we were kept informed every step of the way of the progress and her communication and follow through was way above expectations. Would, and have, gladly recommend Ashley and Gumtree Mortgage to anyone looking to purchase their next home!
I was under a very short deadline to buy a house and close on it! It is my first time to buy a home alone so I was very nervous and Eric made the whole experience easier than I ever could have hoped for!! He was very very patient with me and always had time to immediately talk to me or text me back when I had questions! Eric went above and beyond for me and I will definitely recommend him to anyone who is buying!!
Quick and easy transaction
She was every friendly and made sure she got me the best everything she could get for me.
Professional, transparent, great communication, great follow through, and courteous!!! A+++
Buying my first home was an experience that I was not prepared for. Kenneth walked me through different strategies, and meanings behind them in order to help me buy the home I have always wanted. His willingness to communicate anything that I was confused about was a great help to me. The stress and burdens of buying what may be the biggest purchase of my life were eased many times by Mr. McNeal, with his ability to explain why things work the way they do. He was my guide through the wilderness.
Jody was very attentive to all my needs and very thorough. He always explained everything to me and was very helpful through the whole experience.
Great lady on top of great advice and extremely helpful! I would recommend her to everyone!
When we first wanted to buy this house we were unsure if we could get it. He assured us that is was very much possible and he could get us in. He came through on his side and we are now extremely happy with our purchase. We appreciate all the efforts from Jody, we know it wasn’t easy but in the end everyone is happy.
More frequent communication between lender and buyers.
Very smooth short process explanation of process was very understandable for me im thankful
Nathan was a fantastic listener. He made decisions and presented options with our best interests in mind.
Personal attention to details.
Great job Neely! Best and easiest closing and building loan we ever experienced!!!
Kenneth was very much on top of the process all along the way to keep it moving smoothly. Very good communication.
I have bought and sold 6 homes and this by far was the THE SMOOTHEST EXPERIENCE I HAVE EVER HAD!!!!!! THANK YOU NEELY!!
Great experience. Highly recommend Jim
It was very important to me that there be constant communication throughout the entire process and Neely did an amazing job at keeping me informed. She answered every question I had throughout the entire process, whether by email or phone, I never waited long for a reply. Neely made the whole buying process extremely easy.
Christina talked through everything with us. She made sure we understood everything and kept us in the loop. She worked hard to make this process as easy as possible for us. Everyone had told me how stressful it is to buy a house. Christina truly made it easy for us.
Consistently following up to ensure all requirements met. Very precise, almost to the dollar as to closing cost, taxes ect. Overall, making buying a house as close to streamline as it can be. Highly recommend and will def. use him in the future for investment projects.
More communication. First time to go through this process and I had to ask every question imaginable. I met Jim once and mostly talked to Patience the rest of the time. He gave us virtually no options or talked to us about any variation options we had with our mortgage he simply just done arum of the mill setup and asked us to sign. For the money it cost for this mortgage I thought we should have had a lot more support from him. Communication was very very poor. Would not use them again
We appreciated the individualized attention and advice we received from your company. You made the process easy.
Made everything work fast. No issues with the documents and was up front about everything. Very professional and courteous. Best mortgage experience ever.
Jim was awesome
Ashley made our home buying experience a very pleasant process. Ashley explained everything in great detail from the beginning to the end. She is AWESOME and takes great care of her customers. She will go above and beyond to make sure everything is done correctly.
We could not have chosen a better lender! Kenneth and his team were so helpful. And made sure that we understood everything about closing on our house. They all worked hard to make sure we had the best service.
Brady was super great to work with! He explained everything and kept me updated on what the next step was. He worked with my crazy work schedule I had going on at the time. My Expedia was overall wonderful!
Neely was very informative and made the whole process smooth and easy!
Easy process
I could not be happier with the service provided by Jim Shirley with Gum Tree Mortgage and I would recommend his lending services to anyone and everyone! It didn’t take long to realize that I was in experienced hands. Jim went out of his way to make sure we wouldn’t have any unexpected surprises pop up on the day of closing to ruin our hard work and plans. I always felt like I was getting advice from an experienced friend, not dealing with some corporation that viewed me as a number.
He took control and made the process of getting a mortgage very easy without all the hassle of feeling overwhelmed… I highly recommend Jody to anyone serious about a mortgage!
Eric Cole has an undying dedication to his clients. He’s knowledgeable, personable and a consummate professional. His attention to detail and follow-through are refreshing and comforting throughout the entire mortgage process. If you need a mortgage, you *need Eric Cole.
Neely was exceptional! She was nice, honest, professional and returned my calls and texts in a timely manner. I highly recommend her for anyone wanting to purchase a home.
Every aspect of my dealings with Neely was positive. Closed on time and everything went smoothly. I would highly recommend using Neely to friends and family.
We were first time home buyers and Rachael was great with walking us through every step. She was extremely knowledgeable and willing to answer every question we had. Ultimately, she was provided us with the comfort and confidence to know that we were making sound decisions and getting the house we desired!
Having a personal relationship with Jody and his down home commuication and attitude shows how truly dedicated he is to helping his clients.
Very easy to work with. Always on the same page as us. Wouldn’t use anyone else.
Christina always checked in on our progress even between our meetings. She made herself available for my random questions and my family’s concerns. I am so glad that I was recommended to her and see why! This is my first home purchase and will definantely be back if I ever move. Thank you Christina for everything!!
Neely took the time to explain everything to me. In the process of buying my home she also taught me how to save money, how to pay attention to my credit score, and mostly pay my bills on time. Usually buying a house is very nerve-racking but she made it great and sentimental. My wife and I will always be thankful to God for putting Neely in our lives.
Ashley is the BEST!!! We love our new home. She went above and beyond.
Nathan and all that worked with him, was quick to respond, no matter what the circumstances. They all were interested in giving their all to help when questions came up, very courteous, and professional To sum it up in 3 words” A Top Notch” group of people
Jim made my home buying experience easy and less stressful. I really appreciated all of his help.
From start to finish the short amount of time it took to be in our home was beyond our expectations.
Nathan made the entire process go smoothly and we even closed weeks earlier than expected! Great Job!
This is the second time I have used GumTree and I have not been disappointed either time. Both Jody and Brandy are very thorough and communicate professionally. Even the attorney at closing spoke of how organized and flawless the process was with GumTree! From the bottom of my heart.....thank you!
Brady was so patient and upfront about everything while we were going through the motions of buying our house. We never imaged closing on a house in less than a month, but he made it happen for us knowing our schedules. He is highly recommended by us!! We appreciate everything he did for us!!
Jody was always available for questions! He made everything about buying our first home a great experience.
Eric Cole is the best Loan Officer we have ever met. He was soo positive and honest throughout the process of buying our own home . Eric Cole told us on day 1 that it’d be 7-10 working days and we’d close on our new home. Well it was exactly 10 business days when we closed and received keys to our new home! Eric made it so easy & worry free!. Call Eric Cole at Gumtree Mortgage if you’re planning on buying a home. Eric will get you into your home with the best interest rate possible. Thanks Eric!
Ashley was eager to jump in and help as soon as Meredith Martin referred us to her. She was always keeping me updated with every little detail and was an amazing lender to work with!! Very satisfied.
Ashley was extremely helpful in getting our mortgage processed. The communication from her and Gumtree made the process much easier than past mortgage loans. Being able to do most of the work electronically saves a lot of time. Overall great experience. We are happy with our new home.
She was very helpful and answered ALL the questions I had.
Jim works very hard, even on the weekends.
Jody did a great job working around our busy schedule.
Answered the phone or responded quickly. Very informative and worked hard to answer every question!
Eric made the experience of buying my first home go as smoothly as possible. He was there every step of the way, from the beginning to signing papers at the final closing. I truly appreciate his guidance and support during this process. I have recommended him to several friends and will continue to do so.
Ashley and her persistence to ensure quality during the home buying process made my experience beyond great. I will definitely be referring future home buyers to Ashley. Thanks again!
Rachael was very available and made sure I had absolutely no unanswered questions or concerns throughout the entire process.
Rachael was very communicative and kept me updated throughout the process!
Everything about it was easy...I like easy.
Great personal service with perfect guidance for a seamless transaction!! We are repeat customers and wouldn’t go anywhere else!
Neely helped us from the start when we were looking for construction loan options to fit our needs and achieve our dream of building, to then finishing out the closing of our mortgage. Neely handled all the behind the scenes matters which can sometimes be overwhelming and all we had to do was show up at closing Everything was a breeze from start to finish. Highly recommend seeing Neely if your looking to build a home or buying a home! She is amazing!
Mr. Walls was sincere and essential in helping us with our home purchase. We couldn't have done it without his assistance. There were a few flaws in communication along the way, but it was an overall great experience.
Great customer service. Always willing to answer my questions.
Neely was great to work with. She always made sure we were completely informed to make all the steps in our building process as simple as possible. Thanks Neely!!
Nathan went above and beyond to help my family get into our new home as painlessly as possible. Great communication the entire process.
Jim was very easy to work with and was available to answer my many questions. He was honest and forthright and I would recommend him to others.
Neely worked very hard for me to get the best rate possible she stayed in constant contact with me during the whole process from start to finish she was a great person to work with I would highly recommend Neely
She made the entire process super simple. She answered all of our questions and helped us in any way possible to make this process quick and easy.
Quick turn around time. Great communicator.
Excellent job from beginning to closing
Rachael’s communication with us throughout the entire process was above and beyond. It was a fantastic experience and we appreciate her for everything she did to make it so wonderful!
She was so understanding and as passionate as I was. When I was ready to give up she always said "just trust the process" and I did. She is a very nice lady and always said something positive to lift my spirit. I feel like that I gained a new friend in the whole process. =)
Was very easy to talk to and was able to answer questions and explain.
Neely just took her time and explained everything to me.
Ashley was great to work with. Always available to answer questions, and made the process as easy as possible.
Ashley Brock! It’s rare to work with someone so knowledgeable as well as going the extra mile for clients with have challenges that take extra work. She went above and beyond and made us feel as though we were her only clients!
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Ashley is the best! She went above and beyond to make sure the process was easy as possible. Would highly recommend her for anyone looking to buy a home
Rachael has been great at guiding us through the often confusing waters of a construction loan and mortgage. I've already referred 3 friends to her and will continue to refer more!
He took care of me!
Thanks Jim!
NA
Christina was GREAT!! She worked with me on everything especially since she knew I worked nights and was always ready to answer any questions I had no matter when it was!
The Dedication she applied to ensure everything was done to meet my requests really made me happy with Racheal and her team cross the charts she is the best in my opinion.
This was my wife and I first time buying a house and we didn't know where to start. Ashley was reccomend to us by a friend who said she was the best so we gave her a call. Ashley helped us every step of the way and went out of her way to make sure our needs were met. The advice she gave was very helpful. I'd reccomend her to anyone who is getting started and little lost like we were.
Quick and easy service with bullshitting around!
Ashley was wonderful. She was very kind,professional, and helpful. She continuously kept me updated throughout my home buying process. 10/10 would recommend.
Her knowledge of the process.
Miss Neely went above and beyond to help me and explain everything to me with purchasing my 1st home. Thank you so much for making my dream come true!
Jody went above and beyond to make sure every detail was taken care of. The whole process was smooth and stress free. We are very thankful to have had Jody to work. Thanks again.
Rachael did a awesome job and made the process a breeze!
Ashley was nice, sweet, and extremely helpful if I have any friends looking to purchase a home I’m sending them straight to her.
She kept us in the loop of where we were with the process.
He was responsive and always easy to reach! This is rare in business these days. It's critical when doing a house loan.
Neely never quit!!
Couldn’t have survived the stress of being a pregnant first time home buyer without Ashley!!!
Neely worked tirelessly to make my daughter’s dream come true of owning her own home. She told us exactly what we needed to do step-by-step, which made the whole process seem much less complicated. Great experience!!
Awesome!!!!!
Rachael was knowledgeable and easy to work with. She stayed on top of the details and made the process stress free.
Ashley was so easy to work with. She is great at what she does. Buying and selling a home can be a complicated and stressful experience, but Ashley helped our process go as smoothly as possible. She was always available to answer any question. Thorough, efficient, and a delight to work with. I will recommend Ashley Brock to everyone.
Great communication. Top notch service.
Ashley made everything such a breeze and was very patient and understanding with my work schedule. She never missed a beat and would always email me full details so I wouldn’t either, and in the end we got our house!
It was a smooth process. Mr. Shirley made everything easy to understand, and he was great to work with. I would definitely recommend their services!
Chase made the experience of buying a house very pleasant! I would highly recommend him to others purchasing a house.
Ashley has been great. She’s helped us every step of the way and kept us updated at all times. I would recommend her to everyone buying a home from now on.
Everything. Everyone within Kenneth’s group performed very well and timely. And provided us the type of service that everyone should have while making this large of a decision.
She helped me through the whole process of the mortgage loan. She knew what she was doing.
Geat communication, and she was available when needed.
Was will to work with you an answered any questions I had
Kenneth did a great job!
Being a first time home buyer is nerve racking enough but Eric Cole was there to help me every step of the way!! He was able to make it a smooth process and the day of closing I had a flat tire and he helped do everything to fix it! Talk about customer service!! Amazing and such a nice guy! Would recommend him hands down! If there were an option to leave 10 stars, he would definitely get them because he is a rockstar!!
Mr. Cole helped us in every way possible. Answered every question and kept us informed through the whole process. With the help of Mr. Cole we would not have been able to purchase our new home. I would like to thank everyone in the gun tree family for all the help. Especially Mr. Cole for his patients and understandings.
Very good communication and very helpful
Jody was very professional and really knew his business. He was very easy to talk to and was always available. I hope to do my next investment property loan with Jody! AAA+++
Jody and Brandy walked us through each step and answered any question we came up with!
Jody was always a call or text away. He answered any questions we had. He did exactly what he said he would do. And that’s saying a lot these days. I would recommend Jody and Gum Tree to everyone.
I don’t think our first home buying experience could have gone any better. I would definitely refer Brady and Gumtree Mortgage to anyone.
Completely took care of everything we needed! We provided the appropriate documentation and they got us what we wanted!
Process was seamless and easy! We were well informed about the process from Gumtree and the process was worry-free!!!
Christina worked with me when no other bank would. She is very knowledgeable and explained all in detail about my loan. She gave me a timeline of the events that would happen during my loan process and what to expect. She answered my calls when I had a question or concern. Overall, with Christina, my loan experience was painless!! Thanks again, Christina!!
I’m highly satisfied going with Ashley for my mortgage loan. She made the process easier than I could ever imagine. I will definitely recommend her to anyone that is in the house buying process!
Neely, went the extra mile! It didn’t matter if it was after work hours, the weekend, or a holiday, Neely responded to our call of help. She was very professional and fun at the same time. Her knowledge about her profession is what made our house buying process a smooth ride. Since our closing, my husband and I recommended our friends to go visit Neely before going to anyone else for their mortgage loan. Thank you, Neely!
This is my 4th home I have purchased and first thru Gum Tree. This has been the most easiest and most convenient home loan I have ever been thru. Very smooth and easy! Thank you!
Jody and Brandy were amazing to work with. Very professional and always willing to answer any questions with a smile!
Jody was knowledgeable and friendly. He was always available to answer questions and make sure the process went smoothly.
Neely did an amazing job! I couldn't have gotten .y home without her!
The liver of communication wasn’t the best and returning calls was the best and explaining certain information was not the best either
Brady is wonderful! He's very professional and cares about his customers.
I had a very positive experience with Neely. She was great. I highly recommend her. Thank you so much!
Ashley is highly skilled at her job and goes above an beyond for her clients. A closing process is rarely without a glitch and she handles any issues that arise quickly and effectively. I highly recommend Ashley Brock to anyone wanting an efficient, stress free loan process. She gets the job done.
Jim helped me though the whole process
Great overall experience
Ashley was extremely informative and great to work with during the process. She did a very good job and I felt very comfortable working with her during the whole process.
Terrific experience. Ashley is very knowledgeable and great to work with.
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Neely was wonderful and she did everything in her power to help us get the house and we thank her for helping us
Insured that we were getting what we discussed and made sure that we the customer had a good experience
Awesome job. Very knowable. Did all she could to get me great results.
Brady did an amazing job on our closing. He was very professional, efficient, and friendly. He kept us informed throughout the entire process and we never had to guess what was being done or how long it would take. We highly recommend Brady to anyone looking to buy a home. He definitely made our experience a smooth one.
Very smooth process :)
Eric is always on top of his game and answer all the thousands of questions you have when buying a house! He’s kind and explains things in just the right amount of detail.
I ask Eric if it was possible for me to get a certain type of loan and he worked with me to get it done.
The hands on management of Eric. I didnt have to guess what this or that meant. Hes very professional and great at what he does. If he dont know the answer to the question he'll definitely get it for u.
Eric is by far the most detailed and professional in the business. He answered all of our questions, and walked us through this process with patience and confidence. Thank you Eric for helping us purchase our dream home!
Very good at what she does and will do everything possible to get you in the home of your desire!
Great customer service
Jody was awesome and made this process go so smooth.
Jim was professional, attentive and went up and beyond to ensure that our loan was finalized in an efficient and timely manner. I would not hesitate to recommend him to anyone needing assistance with a mortgage.
Jim and his team were absolutely great. Jim answered all our questions and was able to get our difficult loan done in a timely manner. I highly recommend him and Gum Tree Mortgage.
Chase made the process very simple easy. Would recommend him and Gumtree to anyone looking for a mortagage
Ashley was wonderful to work with. Very knowledgeable and expeditious!
Ashley was very informative and patient with every question we had. She is awesome at what she does and we are so thankful for her and Gum Tree Mortgage.
Rachael and her staff were great to work with and made the buying process so easy! They kept us up to speed on everything and answered our questions before we had to ask. I highly recommend Rachael and if ever buy another home, she’ll be my first call!!
Good
Rachael was very clear with the process. She took the time to explain every step.
Great service
Ashley was very helpful and knowledgeable which made the process a pleasant experience for Us!
Neely is very easy to work with. She goes above and beyond for her clients.
We had underwriting issues that were not Rachael's fault. She stayed with it all the way. Thanks, Rachael.
This was my first home purchase and Brady was extremely helpful through the whole process.
I never questioned what stage I was at in the home buying process. Everything was communicated effectively and in a timely manner. I’m extremely satisfied with the service I received.
Kenneth was so on the ball and proactive! Best experience we’ve ever had in His type of work. I would recommend him more highly than any of the other mortgage companies we’ve ever done business with!
Mr Jim Shirley was very professional, patient and knowledgeable. Communication was excellent. Mr. Shirley and his team managed to make what was an extremely stressful situation not be as bad. I would like to thank everyone.
Neely was personable and helpful in many ways. This was all new to us and she made it a simple process. My husband is self-employed which makes loans a tough task but she went above to make it happen!
Neely was very professional and informative all throughout our loan process. I would recommend anyone to use her for their mortgage loan.
Eric was very helpful, professional and informative. He made my loan process easy. Always kept me abreast of the process. Thanks a lot Eric
As first time homebuyers my husband and I had numerous questions and often felt lost. Jim and his team were amazing at guiding us through the home buying process. Thanks to gum tree we were able to find a beautiful home and get a great rate on a mortgage. Whenever we had questions Jim would personally call us instead of emailing us back. Their customer service was amazing. We definitely plan to recommend them to our friends going forward
Eric was kind, and extremely helpful in explaining everything to me in a way I could understand it
Ashley was easy to work with, very informative and patient with our many questions as first time home buyers, she made our experience wonderful. We are very thankful for the opportunity we had to be her clients.
Ashley was always so helpful and willing to help!!! This was a great experience for me working with her!
Friendly, expert advice!
Awesome people to work with. Great all around experience. Gumtree saved me from a nightmare experience I was having with BancorpSouth. I would highly recommend using gumtree for a mortgage. Special thanks to Ashley Brock and Rachel Potts.
Ashley made this an easy process for me by keeping me informed/up-to-date on required paperwork, documents for signature, and the closing process. This was my 2nd house purchase with Ashley’s help. Great experience again!
Eric always went above and beyond for us. He would answer all my questions promptly and was very knowledgeable! We loved working with him and refer all our friends to him!
Great job and great communication
Ashley was able to provide me with quick, easy, and appropriate requests regarding my home loan. I would highly recommend her services.
She was awesome and went above and beyond to get loan approved and ready for closing . The whole process took approx 3 weeks. Great experience! Highly recommend.
Very helpful and professional
Neely was so kind and polite. She is such a sweet person and always made sure everything was done correctly and in a professional manner. Anytime I had a question she always was there to answer. She definitely is wonderful and wonderful at her job.
Brady
Jody Walls was great to work with! I will definitely refer future clients to him!
Nathan was great and informative. He walked us through every step explaining each.
I was a first time buyer with little to no knowledge of the process but Brady made it a good experience that I’m sure for some it is not .
Rachael was patient and quick to respp.ond to all of my questions. She made buying a home a great experience!
Jim was very prompt and professional during the whole process. Above that he has good people skills. I will recommend Jim!
We were able to meet with Jody quickly after contacting him. Meeting to close in 3 weeks! Jody did a great job. We will contact him again for any of our mortgage needs.
This was our first home so I was really confused about alot of the process in buying a new home. She was always there to answer any questions I had and lead me to the finish of my first home purchase.
Professionalism was shown through out the entire process!
Personalized relationship. We are very satisfied in ALL transactions by Nathan with Gum Tree Mortgage. Very polite and professional.
Eric was very accommodating and kind. We loved working with him and will definitely recommend to friends and family.
Ashley is a go-getter!! Truly amazing!! She came in and rescued us from a terrible situation, and handled everything thrown at her with grace. :)
Eric was always available, willing, and capable to answer any questions we had through the loan application process. He was a wonderful advisor and help. We’d recommend him to anyone!
Brady was absolutely amazing during the whole transaction. He made the process happen quickly and very smooth. He answered any and all of my questions promptly. I would recommend him to anyone. He’s the best!! Thank you again for all your help.
Kenneth is such a knowledgeable professional. He is genuine and took time to answer my questions and address all concerns. He made the experience of purchasing this property a dream. The customer service is unparalleled! I NEVER felt alone or uninformed in any phase of the home buying process. Kenneth understood my unique situation but treated it as a familiar process. I can't wait to shake his hand. I'm so grateful to the MOST AMAZING Agents (Billy and Crystal Byrd) for recommending Kenneth.
Very responsive. Great service.
Eric was very professional and always available to answer any questions I had . Along with his wealth of knowledge he has a great personality which made the whole process smooth and easy .
Knowledable. Fast. Helpful. Communicative. Problem Solvers. Professional.
Eric did an excellent job of helping me navigate my way through the home buying process! He was very informative and answered any questions I had! Highly recommended!!!
Eric was awesome to deal with. He went above and beyond for me and my wife. He was very personable and professional.
Eric moved heaven and earth to do whatever to make it possible for me to qualify for my loan to purchase my house as a single mom of 2 boys after my divorce.
I was very happy with Eric Cole.
Very helpful and never hurried. Always willing to take my call and answer any questions and explain in depth!
Eric was very professional but most of all, always there when I called or text him. I tell everyone about him!
Eric Cole really made the mortgage process a breeze. He explained everything in a way that was easy to understand and worked very hard to get me into the loan. I appreciate Eric and Gumtree Mortgage and refer potential clients to them often.
Very accommodating and very thorough.
Mr. Cole was able to make our mortgage process a very satisfying experience. I would recommend his services to anyone looking to buy, refi, or build a home.
Made things easy to understand. And it was easy to get In touch with him for questions.
Nathan was very helpful with letting me know what was going on throughout the whole loan process. I've used Gumtree twice and both times were great experiences
Building or purchasing a home can be very stressful. Neely not only acted as a our lender but also as our friend. Every time I called in panic mode she always reassured me it was going to be okay. I can tell Neely really loves what profession she has chose to do.
Jim and his team did an amazing job. They are on top of everything and make sure that you know what you need to be doing to keep everything moving smoothly. I highly recommend Jim as he is easy to talk to and seems to always be available to answer questions. As this was my first home I had lots of questions. I want to thank Jim and his whole team for getting us into our dream home.
Jody got us approved the same day. There was no wait time or anything. We knew within a few hours of submitting the application. He was on top of things from the beginning.
Jim and his team were amazing and helped our family get the perfect home for our needs! The sellers were wanting to close within a month and only wanted to sell to someone with a conventional loan. Jim called and explained the difference in loans. We closed 1 month 1 day to meeting Jim. They were on top of it and made sure we were on top of everything. They were knowledgeable, organized and professional making us feel comfortable with the whole process. Thank you Jim, and Patience!!
Brady walked us through every step of our entire process. Communication was easy and fast. He instructed us on exactly what we needed to provide in order for us to get our loan and made it happen. We are living in our beautiful home now and couldn't be more pleased! I can't imagine it could have been easier with anyone else. We are very happy.
Rachael was super knowledgable and answered all our questions throughout the process. Perfect for first time home owners.
Brady kept me updated on my process. Always answered my questions. Always called me back when I left a voicemail! Works very hard to get what u need and is very good at what he does! Made this process very easy for my husband and I! We would recommend him to everyone who is looking to purchase a house!
Ashley was very easy to work with, explained everything in layman’s terms and made the stressful process of buying a house incredibly easy!!! She was always available to answer my call or text, and helped me navigate through everything I needed to do during the buying process. I would definitely recommend her to anyone buying a house!!!
Rachael Potts worked closely with the real estate agent to make sure everything was handled efficiently.
Kenneth was fantastic to work with from our initial conversation to closing. As first-time home buyers, Kenneth & the whole team at Gum Tree Mortgage helped make our experience smooth & easy. Kenneth was there to answer any questions that we had during the process, & he and his team moved swiftly to process our loan. I wish every organization cared about their clients as much as Gum Tree Mortgage. Outstanding service, fantastic experience, & I would recommend any home buyer work with them!
It was an easy and smooth process! Kenneth was great and offered us invaluable advice.
She was total very quick on responding to email and call back I would definitely recommend her to any one Thanks Again Ashley
Everything! He was always willing to help any way he could to get everything done.
From the very first pre-application phone conversation and thru out the complete loan process, including the home closing, Nathan Porter was very helpful, friendly and courteous. He demonstrated a very high level of knowledge and professionalism. At every phase of the loan, he kept us informed of each item needed to speed the process along and answered any questions that came up in a very satisfactory and timely fashion. I would highly recommend Nathan and Gum Tree Mortgage to anyone.
Made the mortgage process easy, especially since another lender dropped the ball on me big time.
He made the whole process easier to handle. He was very clear with every point. Also worked real hard to get us exactly what we wanted.
Went above and beyond to make sure our mortgage was done properly.
Ashley did a fabulous job with our mortgage. She was fast and efficient and did a great job communicating with us as we went through each step of the process. She was always available to answer our questions.
She was extremely helpful and kind. We enjoyed working with her!
Made everything easy for me worked around my schedule if I had a question she had an answer
Neely is very professional with the loan process. All questions are answered immediately and updates on the process are always immediate. She keeps everyone in the loop of the process.
The overall experience with Neely. She went above and beyond to makethe loan process of buying a home as easy as possible. I highly recommend Neely for future home buyers.
Neely was amazing through the whole loan process. She called me every step of the way with any hiccups or concerns that arose. She handled everything so efficiently and held my hand through the intimidating loan process. She was such a blessing. I have recommended her to everyone that has asked me about buying a house or the mortgage loan process. If I ever need someone again, I will pick Neely Turner every time.
Over abundance of important communication and advice.
Nice to work with and made the process very easy and less stressful!
Jim was incredibly helpful and insightful in advising which options would be the best for my home purchase. His prompt communication and quick response time helped the transaction go smoothly. His team was was just as prompt and helpful. Everyone was great to work with. I highly recommend Jim and his team at Gum Tree Mortgage.
The loan process went incredibly smooth, and Nathan did a great job explaining all the legalese in English. Very pleasant to work with overall.
Neely worked so hard getting our loan closed at the time we needed it. She was so helpful and made it a lot less stressful for us!
Eric Cole went over and above his duty to help me. He’s the best.
Great service
.
Very professional and knowledgeable on the house buying process!!! She really made my first house buying experience easy!!!
Eric kept me informed... if I had a question, Eric answered it. If I called and was unable to reach him he was prompt to get back with me! He very clearly explained each and every part of the process which was greatly appreciated!!
I was very pleased that anytime I had any questions or concerns Jody would reply promptly and even call to clear up any confusion that may occur during email or texts.
She was available for any and all questions I had even if she was not at work. She went above what is expected of a mortgage officer. I will most definitely use her for any future mortgages and will recommend the wonderful experience I had to others! Thank you for all your help Rachael Potts!
Great proactive communication. Thank you!
Friendly and professional! Everything was done in a timely manner and very thorough. I highly recommend him.
Rachael was very good at explaining things... especially for a first time buyer. She always kept in contact and ask my opinion. Loved working with her! Tiffany is pretty awesome too!
Rachael and her team were proactive in communicating, very professional, and were helpful guides throughout the process. We highly recommend choosing Rachael for your mortgage needs!
Ashley always goes above and beyond to help me personally and all of the referrals I send her . You won’t find anyone more helpful!
With Neely's help and guidance all the details of purchasing a home was made easy!
Rachael was patient, always available, and very up front. Thankful for her!
This was our first time buy and home and Rachel took the time to educate us on everything we needed to know. She made us feel valuable and secure. Rachel always took the time to answer our phone calls and questions. She walked with us every step of the way through our closing. We could not have asked for more, thank you Rachel!
My wife and I believe that Nathan went the extra mile in helping us with our loan process. We recently had another mortgage company that wasn’t near as helpful and another that was helpful. We chose you guys over the other mortgage company due to being a local provider and on a high recommendation from an agent. He was informative and also friendly.
He was amazing when we had to swap to his lending company in the middle of purchasing our home. He explained every detail of what we were signing and went above and beyond for us. He is an amazing lender!
I wasn't sure what steps I needed to take to buy my first home but after calling Brady he handled everything faster than I could have imagined! I'm so thankful I made the call to gum tree.
She was very helpful explaining and very professional!!
Nathan did a Great job, myself being a first time Home Owner made things fairly simple for me.
Rachel was so knowledgeable, friendly and professional. She caught ahold of our dream and worked feverishly to make it our reality.
Brady was easy to work with and was a great guy. I’m glad we used him. The man needs a promotion! He was awesome. Thanks Brady
Rachael Potts was very easy to work with. She was very knowledgeable about the whole process.
I thought a lot of the quick response time on questions. Also, the personal level she displayed. I did not feel like a number. Overall 10.
I’m a first time homebuyer without a realtor which I thought would be stressful. However, Neely went out of her way to make sure my questions were answered at any time of the day. She helped me feel confident and secure by providing me with the best quality of advice and support. I highly recommend her!
Rachel was awesome to work with! As a first time homeowner, she explained every step of the process!
We had such a great experience buying our first home thanks to Neely! She made buying a home as easy and effortless as it could be. She was always quick to answer any and all questions that we had. We are so thankful that we got to do business with her!
From start to finish overall everything ran smooth and exact.so as a customer i would recommend Ashley Brock (Gum Tree Mortgage) to anyone getting into the process of buying a home. Believe me i love my new home. Thanks Ashley
Neely made our home buying process so smooth and easy! She's great!
We had already heard that Neely Turner was the way to go when starting our home buying process, and we see why! She went above and beyond for my wife and I and made this process extremely easy for us. I would highly recommend anyone to give Neely and Gum Tree Mortgage a call when considering purchasing a home!
He kept me informed throughout the entire process. Everything went without a hitch.
Rachael, Made our experience of building, the best you could DREAM Of!
Trump
Communication was very fast ! Very professional person to deal with :)
Jim provided excellent service, he was considerate of our needs, listened to our concerns, and took the time to explain the process thoroughly. He was sociable and helpful and I highly recommend him to anyone needing the services he can provide.
Much great. Lots nice. 10/10 would buy again.
Jim Shirley was fantastic to work with! He helped my family to purchase a property that not only meets our needs but is an incredible investment! He is honest,professional and friendly. He put us at ease from start to finish and got us over every bump in the road that came along during the sale. He takes the time to know his clients and is great communicator. He knows his business and he is an asset to GumTree. Myself and my family highly recommend Jim and GumTree.
Christina made this an awesome experience! I would STRONGLY recommend her to anyone. Thank you!!!
Christina was referred by our realtor and was a Godsend. She made the complicated task of buying a house VERY EASY and was always there to answer questions. I would recommend her to anyone who wants to buy the house of their dreams!
Pene was wonderful to work with. She was always available to my husband and I. She answered all of our questions with a positive attitude. We were very thankful for her!
Gumtree Mortgage was great! They were always available and very thorough in providing information. They made buying our home so easy and exciting!
Pene was amazing! It was my first home purchase and I had no idea what I was getting into. Pene made it easy and helped me answer all of my questions, even on the weekends and nights. I would highly recommend Pene Russell
Ashley was an absolute blessing to work with! She is phenomenal and made a very stressful process painless and wonderful!
Nathan took time to make sure I understood every step along the way. He was courteous and professional! I enjoyed working with ALL of his staff!
Knowledgeable and easy to work with on a mortgage and a nice guy to boot!
Neely was great with explaining every detail to me and taking time making sure I understood everything. She went over and beyond helping me through my home purchase. She was great !!!!
Eric was great to work with. He answered all of our questions and kept us constantly in the loop so we felt comfortable through the whole process. Awesome job!
Brady kept me well informed through the entire process, was prompt to answer questions and completed everything in a very timely manner. I could trust the advice he provided and he made the experience of buying a house very pleasant.
Professional and made the whole process easy and understandable. Will recommend Eric to everyone
We were relocating from Out of state and the process was different than what we were used to. Nathan did a great job of helping us along and the communication was great.
Eric was very knowledgeable and helpful throughout our house buying process. I highly recommend him for anyone buying a home.
Everything
Neely made it great. She went above and beyond what we felt that she needed to do. If ever we had a question, Neely was always there to find the answer. I can't in words explain what a pleasure it was having her on our team. Thank you Neely Turner for helping us through the frightening but exciting event of buying our first home.
Neely is very professional and very pleasant to be associated with thank you for all your help and support and for making my home buying a pleasant and quick process thank to all at gum tree very professional Edward kowach
Eric was very easy to work with and stayed in constant communication to let us know how the loan was progressing. We have used Eric foe the purchase of our last two homes and would highly recommend him!
Rachael was great about getting back with me on any issues or questions I may have had and was very courteous. She seemed eager to help.
I didn’t have a qualifying credit score to begin with but Neely went above and beyond to help me with that! She was very helpful,attentive, and knowledgeable throughout the whole process! I’ve already recommended her to several people!
Mrs. Neeley went way above in helping us with our mortgage loan. As young, first time homebuyers, we were clueless, and Mrs. Neeley guided us every step of the way. Our financial situation was unique, and she went the extra mile to insure we would got the loan.
Neely Turner was a dream to work with on my home.
All areas
Neely was very professional and was always available to answer my questions. The loan process was flawless and the easiest I have ever had. If I ever buy another home she will be the one I let handle it. Could not be more pleased with Neely and Gumtree Mortgage.
Pene done a exilent job staying on top of things.
The staff at GumTree were patient, kind, and understanding as I searched for my perfect home.
I was put in touch with Rachael when I first started my search for a new home. The advice she gave not only helped me become a homeowner, but the tools she provided will be beneficial (and implemented) for everyday life. Thank you Rachael for helping our dreams come true.
Brady communicated with everyone within my deal to make sure that my contract closed on time! He also was very helpful in resolving the unpredictable issues that arose along the way!
Brady was prompt informative and on time. I would recommend him to any of my peers and anyone looking to purchase property.
Kept us up to date and everything moving as it should have. Great communications and very efficient and thorough with a complicated loan. Big Thanks!
Neely Turner and the Gumtree staff went above and beyond to help me with my needs i would recommend this company to anyone.
Trusted Rachel completely. This is our 2nd time to use her. I could text her with any question and I knew I could count on her answering or returning the call promptly I don’t trust anyone as much as I do her.
Rachael made my refi incredibly simple. She took a transaction that was completely foreign to me and stepped me through the process with ease.
Great first experience
Jody and his staff were very knowledgeable about the mortgage products that they offered and we're very professional. They will simplied the process and I learn a lot. Truly Amazing
The help on any and every question we had was awesome. Already referred Eric Cole to 3 people
She was always there for us with any answer or question we needed! No matter time or day! Was willing to help anyway she could! Very very helpful!
Everything went smoothly, Ashley was very helpful
Brady was awesome to deal with. He was great on advising me of the different options that were available to me. He understood everything I wanted, and asked. I would definitely recommend him for your future home buying plans. He was excellent on getting my info for my application and getting me pre-approved. It was an awesome experience!
My husband and I have very busy schedules and They made the transaction very smooth and easy to accommodate us both.
Eric and Gum Tree Mortgage are great to work with. They make the whole process easy and are very responsive to any questions or concerns you might have. I would highly recommend them next time you are in need of somebody that will shop around to get you the best rates and mortgage for you.
Ashley made the process a breeze! She educated us on what to expect step-by-step and there were no surprises!
Jody got the job done
Thanks
I've known Jim for over 30 years. He is very knowledgeable of the mortgage industry, the products, and the needs of the client. Jim will always go the extra mile to help his borrower get the mortgage loan that fits their needs.
I'm speaking from a realtor standpoint, I always feel very confidant referring my clients to Gum Tree Mortgage, and Jim Shirley . I know that they will be given the very best professional & confidential service. He will guide his clients in selecting the mortgage to suit their specific needs. Jim can always be reached with questions and concerns many times after office hours. Jim has earned my respect and trust both professionally and personally for many years. Sarah F.
We have worked with Jim Shirley on multiple mortgages. He has always been very helpful on finding the best options for us and guiding us through the process. Jim Shirley always places himself in the buyers or home-seekers shoes in order to make sure that they are not only getting the best house for them, but making sure that they are making the right life decision for their family as well. I would highly recommend him to anyone looking for a home.
The process was quick and painless. I was updated often. Neely did an excellent job and has a great personal touch. I appreciated her efforts to help my daughter and I get a house that we both liked and I could afford.
My Jody was very helpful on the subjects we didn’t know much on and almost always was available to talk
To be honest!
The entire process was very smooth. Neely kept me updated on the info she needed. The whole process was very quick and successful
Christina was referred to us by a great friend, and she was very professional from our very first visit. Definitely made it easy on our what and how’s of the mortgage loan process and stress free. We can’t thank her enough. We would highly recommend her for your mortgage needs, thank you Christina The Moore’s
Ashley was great and made buying our new home easy and painless. I recommend her to anyone
None
Was helpful and very knowledgeable and answered all my questions. Had no problem getting in touch with him .
Jody was up front and honest, and help me even when it wasn’t business hours.
Ashely worked with me for 6 months on purchising a home. She was very straight forward and told me what i needed to do to make this purchase of a home happen! She was very easy to work with and i would definatly use her again! She definatly had my back through the whole thing. It made purchising a home a little less stressful.
Everything went smooth and we was guided through the entire process! Neely is a very sweet and kind person! She knows how to get business done the right way! Thanks for your help and concerns on me purchasing a home for me and my family!
He was really knowledgeable and was very patient With us!! He’s the best in the business!!! If we ever buy another home.. he will be the first person I call!
prior to coming in the Gum Tree office my calls were always answered. After I had my first meeting of signing paperwork and paying for my apprasial my calls and text were never answered. Asked multiple times over email for a phone call to discuss some questions never received a call. The office personel Tiffany was the only person to email me back. 2 hours prior to closing is when I was told my closing cost. 45 Minutes prior to closing I was informed I had to pay a years worth of insurance.
Eric took care of me and got me in my home. There were complications.. he got me right through it all.
Great and friendly service and communication made for a very pleasant home buying experience. She was very helpful with any questions I had. I would recommend her to anyone looking to buy a home!
Nathan was a pleasure to work with! He kept me posted along the way & made the process so easy and smooth!!
*****
Ashley did a great job helping me get my new house.
The process from start to finish was the most stressful thing I have ever been through in my entire life. I had applied for a 10.5k government loan. Was said it approved only to find out on closing day denied. Then told I had to come up w/3.5k or loose the house/loan. Then told I would get back the $450 appraisal which never happened. Closing day had to be put off when it finally came around kody didn’t even show up at the attorneys office. Left me there by myself to complete the process.
Jody kept us in informed every way he could. He made this long process a lot easier! Would choose him again !
From the very moment that my wife and I contacted Rachel, she was excited for us and full of knowledge. She answered our questions quickly and thoroughly. Most importantly, we felt like we were special to her and not just one of many business transactions! I can’t express enough how nice it feels when you are made to feel significant!
This was our first purchase. Everything went smoothly and was so much easier than we thought it would be thanks to Rachael and her team!
Highly Recommend!!!!!
Jody helped me with advice on previous credit issues. He worked with me to help me get the loan I needed. He helped take the stress out of buying a home! I would like to say a big Thanks to Jody and all the people at Gum Tree who helped me get into my new home!!!
Great guy easy to work with
Christina, was very helpful with any questions I had. She explained everything to me very thoroughly. She was very supportive when I had doubt, that I wouldn't find a house.
Very helpful. Made this process stress free.
Everyone was friendly and I appreciate all the work that was done
Neely was absolutely a life saver!! I am self employed so my case was difficult from the get go. Neely was tenacious, skilled, determined and it paid off!! I cant recommend her or thank her enough for all of her hard work!!
Christina was always available to answer any and all questions we had. She always had the right answers and helped us to understand everything along the way.
Brady Brock was simply the best to work with while getting our home loan. The knowledge, experience, and customer service exceeded our expectations. Thank you for all your hard work and dedication, Guillermo and Erica Nava
Communication is fantastic! Every time I call with a question, if she was not able to answer she would call me as soon as she got done with the other person she was with. Great at helping with questions in first time home buyers, and always made sure you understand everything they were doing for your loan. Just absolutely fantastic all around!
Ashley was extremely quick and efficient. She made the process very easy. She was very easy to communicate with and was very approachable. Her advice to us was valuable and appreciated. We are so thankful for Ashley Brock and gumtree mortgage!
Mr. Cole was very knowledgeable. He explained each and every document I signed. He anticipated and therefore had me prepared for what was to come next during the process.
This lady needs a raise. Great experience
Could not have been easier!
Communication from the loan originator would have been helpful. My calls were ignored and I had to call his manager several times. The rest of the GumTree team was very helpful, however.
She was very helpful and explained everything I needed to know in a clear, thorough manner. I’m so glad I had someone as helpful as her
Nathan has helped us with the purchase of 2 homes. He makes the process easy, he is quick with feedback and always nice to work with. We would definitely use him again in the future, if needed.
Neely is remarkably professional and kind. My experience with her was absolutely exquisite.
Neely Turner went above and beyond working with my husband and I for almost a year trying to get our perfect first home! I highly recommend her and Gumtree Mortgage!!
Being new to buying a home and being new to the probate process (as well as Brady was), it took just a bit longer to proceed but it was really smoother than expected. Great show of patience on both sides of this.
Walked me through
Just how Jody went over all the details with the information an made sure we understood everything no matter how early or late.
Jody was great at responding quickly to any question we had and helped us along the way to figure out what was best for us. This was out 3rd time to use Jody with Gumtree Mortgage and we will use him again in the future!!
My home buying experience was amazing! It went very smoothly and was quick!!
Nathan was very helpful. He kept me informed, and made sure everything was being done in a timely manner. He said as always in a pleasant mood and willing to answer any questions I had.
Brady was awesome anytime we had questions he always had an answer or he would do everything he could to figure it out
Neely was so helpful during the process of buying our first home. She was always available to answer any questions we had. She was never pushy and readily gave professional advice. We will definitely use her again if the need arises.
He explained everything in an easy to understand way and answered every question we had. He even went above and beyond by giving us advice on how to improve our credit score.
Very easy and fast transaction!
Ashley helped us tremendously when it came to buying our first home! She made the buying and closing process as easy and stress free as possible. We are very thankful for her!
She made me feel like helping me mattered. Super quick and easy process. She did all the work. Thanks Ashley
Nathan was available any time I had a question. He was always willing to answer any questions I had and walk me through the process.
The experience was nothing short of amazing. What I enjoyed the most was how personal they seem to be with us during the whole process of getting our loan for our new house. Also some of the advice they gave came in really handy as well. I would highly recommend using Neely Turner and Gumtree for your loan services.
Rachel was very informative and helpful every step of the way! Would absolutely recommend to anyone we know looking to finance their next house!
We enjoyed working with Rachael Potts and Tiffany Wilson throughout this process! Both were very informative and always answered our questions. We sat down at the very beginning of the home search process and Rachael did a wonderful job of educating us about the mortgage process and how it works when you already own a house. We felt so comfortable the closer we got to our closing date because we had been educated on the process and were informed of what to expect.
HARD WORKER!! Neely world very hard to make sure everything got taken care of. I know my case was different from the normal but she never stopped to make sure everything worked out the way it should. I have already recommended Neely to our friends who are looking to mortgage a home. I appreciate her hard work and Professionalism. Very highly recommended!!
Ashley was very professional, answered every question I had, and made my overall experience very smooth and pleasant. I would definitely recommend her!
Rachael & the whole Gumtree team made this experience a breeze. We are not first time homeowners thanks to this wonderful team of people who ensured that we were comfortable and informed from beginning to end.
Neely was very knowledgeable and answered all of my many “first time home buyer” questions with kindness and patience.
Ashley went over and above too get me my mortgage. I recommend to anybody looking to buy a new home go see Ashley. Shes the best at what she does.
I have worked with Jody about 3 years to find a house that I wanted. He was very patient and helpful over that time. I would recommend Jody to everyone. He went above and beyond.
Very knowledgeable about the process and answered every question we had. Thanks Penny very much would truly recommend you!
Pene was absolutely Great!!!! Always there with very quick response for any questions we had!!!!!
Ashley helped my family and I the whole way! Great person!
Great guy, really informative. He made the buying process simple and easy. He was always available around our work schedule. I would recommend him to anyone buying a home
He was very patient and informative. He showed he cared about what he did.
Neely was open, friendly, and most of all respectful and honest with me from the onset. She was very supportive and informative . She was always responsive in a timely manner. She seemed to genuinely care about my outcome.
Ashley Brock is very professional and took great care of us! She did everything in a timely manner and kept us informed!
Ashley always kept me informed and offered excellent advice to me during the entire process. When times seemed stressful she was always very encouraging. She is very personable and profession and I highly recommend Ashley to everyone!
It was great because all I had to do was sit back and relax. Gumtree and Brady did all the work! I would have been lost without them.
Ashley was always available for any questions I had and made the process smooth! She was great to work with.
Neely did a fantastic job helping make sure that everything was done. I feel like she went above and beyond for me.
The whole process was fast and easy. Rachel is the best.
Neely went above and beyond to help get things going for my loan. She went out of her way to make sure I had everything I needed. She was a great help!!
Neely is the absolute best. My fiancé and I came into getting a home mortgage loan completely ignorant to how anything like this works. She took the time to explain everything we didn’t understand, and made sure we were informed before any decisions. Without her buying our home would have been impossible.
Ashley went above and beyond to help me reach my goal of being a homeowner. She walked me through every step and answered every question I had even if it was sometimes after hours. She always kept me up to speed with the whole process. I defentienly will be recommending her to anyone that is ready to purchase a home.
We had a great experience and would recommend Rachael to anyone!!
Ashley is great to work with. She went above and beyond in helping me get approved for my first home. She was there to answer any questions we had. Very helpful. I would use her again.
The love and the support that was given ,I can say job well done Chase Ray!!
Christina was very helpful during this process. When we had questions she was prompt in answering. She kept us informed of rate changes. We were very happy!
Christina was extremely friendly, professional, and efficient throughout the entire experience! She made it very easy for us to understand and complete the mortgage process for our forever home. Thanks Christina!
completed refinance in a timely manner
Nathan was a pleasure to work with. He made my home buying experience very easy, and very clear to understand. I will be recommending him to anyone I know that is interested in purchasing a home in the Oxford MS area.
Neely has been great to work with. She made herself always available to answer any question I had. I couldn't have asked for a better person to work with. She was excellent from the beginning to the end. Thank you Neely!!!!
Eric Cole helped me from the very beginning to obtain my goal of purchasing a home for my family! He bent over backwards to help any way he was able! I am very grateful for his assistance!! Great service at Gumtree Mortgage!!
Rachael was very helpful and made this experience less stressful for me and my wife Both. I highly recommend Rachael!
Chase and all the staff was very nice and professional. They all made it an easy process and was very helpful.
Answered all the questions I needed and got everything done in a timely manner
Nathan communicated the information we needed, and responded to questions quickly. Very personable and professional.
Our process was excellent from start to finish. The process was explained well and procedures were followed with professional integrity. Plus the process was completed in a minimal, timely manner. Nathan and others at Gum Tree treated us with great care and courtesy.
Great experience!
Eric was on time with what was needed to keep from delaying the process and was very informative on what needed to be done and how to handle things.
As a first time home buyer, Kenneth did very well with explaining everything to me and being very informative. Everyone was very helpful at GumTree Mortgage.
Ashley went above and beyond to make sure we had the loan type that worked best for us and that we understood every step of the way. She was super professional and was always understanding with our questions.
Jody was wonderful. I am a first time home buyer and Jody was able to answer all my questions. He also was informative and very patient with me when I didn’t understand.
Jim and his associates made the entire process of home buying much easier than I expected, even with a few bumps in the road. This day and age, it is not easy finding people you can trust & count on. And during my year-long search for my 1st home, I had come across countless Agents, Mortgage Loan Officers, etc. But when I met Jim & everyone at Gumtree Mortgage, I was very impressed with their professionalism, honesty, integrity, and hard work. Thank you Jim Shirley! HIGHLY RECOMMENDED!!
Professional and courteous. A pleasure to do business with.
I really enjoyed working with Ashley. She took a situation that was proving very stressful for me, to the point of not sleeping at night stressful, and eased my worry and my burden. I am very thankful that I met Ashley. I would bring my business to her again should the situation ever arise, and I would be very proud to recommend her to friends, family, and even strangers just looking for advice. Great experience!
Ashley is a very sweet lady! She is always on top of things and gets things done fast! She helped me with all of my questions and it made working with her easy! I would Recommend her to anyone!
Brady was very friendly and got the ball rolling quickly on the house. Very professional but also easy going. Explained every detail with me and made this whole experience a walk in the park, highly recommend!
Jody worked with Me through complications and got stuff done in a timely manner.
She was patient and pleasant. She helped us through the process with good advice
Helpful from the very beginning of the process to the end....completely understood my personal situation and worked to make me feel comfortable and easy through every step of the process....made this very important decision in my life much easier to handle because of effective communication and efforts to make me feel as if I was cared for as an individual and not just a customer
The easiness of the process was unbelievable. Awesome communication and constant updates simplified everything.
Rachael made getting a mortgage loan very easy. She has the expertise to make the recommendations that made sense for me and easily extinguished any concerns I had. Overall it was a very seamless process, and I had a very great experience.
Rachael was amazing from the start. She went way out of her way to help me get this house. I am so thankful she was my Loan Officer.
Jody is such a wonderful person and he was so very helpful during this first time process for me. He was always open and honest with me and I will recommend him to everybody.
Rachael is the best, she did an excellent job assisting us with our mortgage loan. She was honest and up front, she didn't lead us in the wrong direction, she was positive and encouraging. Whenever I was in panic, she ease my stress level and calm me down. Rachel does a great job and she has a heart for the clients she serve. Thank you Rachael for being a very good loan officer to my family.
Her patience was a bonus. She guided me all the way and kept me updated.
Ashley was professional, stayed on top of things and kept us informed all throughout the process. She was a pleasure to work with.
In a situation where circumstances and obstacles were heavily stacked against us in buying a home, Rachael Potts with Gumtree helped make it happen.
We love you Neely! Thank you so much on all the advice and working so hard for us! ðð
From the moment I expressed interest in starting this journey, Neely was prompt with communicating everything I needed to do. I would definitely recommend her for any of my family or friends. She was very personable and friendly throughout the entire process.
The whole process was very easy. Rachel was very thorough and explained everything carefully.
Rachel is the best. She kept us well informed and worked for us to get into our new home. She knows what she’s doing, and we were in the best hands!
He was a great help in getting everything done. Great person do business with.
He was there for me, to answer all thequestions I had. He went above and beyond to explain everythng to me in an easy to understand manner.
Jim explained every detail to us as we went along. It was stress free because he knew his job and helped us understand as we progressed. Thank you !
Great communication
She was amazing and understand about everything and made sure I knew everything before I left that day
He touched base with us often and communicated clearly in regards to dates times and documentation needed to finalize our home loan. He also did it in a timely manner and always asked about our needs .
Ashley was a True Professional from the Start to Finish in the Re Fi Process. She responded quickly anytime I had a Question. Could not have been more Pleased!!
Very professional! Loved working with Rachel.
Eric Cole did a great job in staying in contact with my wife and I. He answered any questions we had and knew what to say before we even asked. Pleasant experience all around. Thanks Eric
Jim was very helpful in answering questions and giving me very good advise. The entire process ran smoothly and the communication was wonderful. I was kept informed as to specifics dates/times so I could plan my schedule accordingly. I have already given his name to another potential client.
What made it great was that Jim was there to answer any questions I had and to ease my mind when I was uncertain of the direction of the process. Jim and Patience were both very easy to work with and spoke to me in terms I understood. My entire experience with them was a very pleasant one.
Smoothest home loan closing I have ever had. Was kept well informed and process moved timely even with the holidays. Couldn’t have asked for better service.
She was always there when I needed her. Everytime I called she would answer or if she was busy she would return my call. Communication is very important when making this kind of tranaction. I really appreciated that. Plus her pleasant smile and attitude was great also.
Nathan helped me as a first time home buyer get the loan that we needed for the price that we wanted. He was with me every step of the way and explained everything that was happening. I’ve recommended him to all of my friends and would recommend him to anyone
Poor communication. Would not respond to my calls. A lot of the information I needed to know I had to find out from my Realtor who worked in the same building. Issues with underwriting were told to her before me. I felt like I wasn’t taking seriously because I was a singly young woman. Thanks for doing a crappy job.
Nathan is great at communicating and is very knowledgeable. He made our experience very pleasant.
Nathan was very organized. Was always willing to answer any questions I might have . He was always professional and pleasant to work with. I would not hesitate to refer friends and relatives that were shopping a mortgage to use Nathan.
Nathan and his associates were extremely friendly and helpful I would definitely recommend them to everyone I know
Overall great experience with Nathan
It was great working with Nathan. I have referred him to my friends and family.
Nathan is always makes himself available in a reasonable amount of time to answer any questions or address any issues that may come up during the mortgage process.
Working with Nathan has been a pleasure. Buyers, who have used him are extremely happy with the level of professionalism shows them and with the updates as the mortgage loan progresses. As a real estate agent, the care my clients are given is most important .
Nathan has always gone above & beyond for my clients! Always professional & helpful! Top notch in communications, updates & the next steps in the mortgage process! I highly recommend him!
Nathan is very patient working with my clients. He stays in touch and keeps everyone informed. He will work with those who need to improve their credit to buy in the future.
Kept me well informed and Easy to communicate with.
She was so nice and sweet anything I needed to know she helped me she's a great person
Jody is very fast, very attentive, and very precise. The experience could not have been better.
During the entire process Jody was very informative and never hesitated to answer any questions we had.
Jody made the whole home buying process very easy. He always updated me on when each step would happen. I would definitely recommend this company to anyone.
Jody was very easy to work with and I feel like he understood the questions/concerns that we came to him with. He pressed for our loan to be processed in a very short time frame. He was down to earth and made us feel comfortable working with him. Highly recommend him for all financing needs.
Neely made buying our home easy from day one! She kept us informed every step of the way and always worked to accommodate our schedule and needs. I highly recommend Neely Turner and Gumtree Mortgage!
She went above and beyond to make sure I had every question answered. Communication was great! We talked once or twice a week throughout the process. Ashley is a "real" person, she shared and explained things that most new homeowners don't know about. I would highly recommend Ashley Brock and Gumtree Mortgage.
Work FOR THE Customer! Our loan agent got the property closed for us, but it cost us way more than we were promised. The law firm in Ripley made it as difficult as possible, and our agent spent most of his time talking us into paying for things the seller demanded, with a “end justifies the means attitude.” Now we own the property, but we have a much larger loan than expected. The whole process was difficult.
Brady went above and beyond to make sure every aspect of my loan was tended to. I would highly recommend him for mortgages or refinancing.
Nathan has worked with dozens of my real estate clients through the years. He is easy to work with and attentive to the client. Would recommend Nathan in a heartbeat!
I went into this process nervous and unsure about where to start. Jody made the whole experience so easy for me. I have recommended him to several others already! Thanks so much!
It's always difficult to trust someone with your money and the best options on how to spend your money for the next 20-30 years with a mortgage. You will trust Jody and have the confidence to know he's advising you as if it were his own money.
Always willing to help and go above and beyond!!
Available, knowledgeable, and makes things happen!
JODY WAS VERY PROFESSIONAL AND VERY EASY TO WORK WITH.
Always call me back and works great with my clients!
He is always working hard to get the loan closed!! He’ll work loans that no one else will touch..
For a first time home buyer, Jody did an excellent job of facilitating the purchase of our home and ensuring everything was ironed down appropriately. He went above and beyond to make our transition into home ownership as smooth as possible.
Jody was a big help throughout the process of buying our home! We are so thankful that he was recommended to us. With us being first time home owners Jody explained everything to us very thoroughly and answered all of our question in a timely manner. Thanks Jody for making our dream a reality!!
Jody was able to tell us "1st time home buyers" exactly what we would need, what we could expect and was available 24/7 for questions. Our home buying process was quick and painless. Will use him again when we decide to up-grade.
Jody made the entire process easy. Communications were informational, fluid, and transparent. While I hope we have found our "forever home", I would definitely use Jody and Gum Tree Mortgage in the future if we decided to purchase another home.
I considered several different options while I was shopping for my mortgage needs. Jody provided insight and advice for each of this options that ultimately helped me make the best decision for my needs.
Rachael was great! She made everything easy to understand and made the home buying process to quick and painless!
Very knowledgeable and professional. Easy to deal with. We've consulted Eric on both of our home loans. No reason to go anywhere else. Our family would definitely recommend Eric Cole and Gumtree Mortgage.
He spent a lot of time reviewing all the details and explaining everything to me. Definately made me feel like I was getting the best service when making one of the biggest financial decisions in my life!
Deep knowledge of the mortgage business, flexible product solutions for complex situations, professional culture with personal care
Eric, was very helpful,informative and I would recommend him to others.
We have done business with Jim and Gum Tree on several occasions, from buying our first home to refinancing and more. We have referred several friends and coworkers to Jim as well because he’s willing to spend time with his clients to explain each step of the home buying process.
I was very pleased at how you all kept me informed & told me the do’s & dont’s. Even though I was very nervous & afraid wasn’t because of anything you did it was just the expirence from before you!! You made me feel welcome & kept me hopeful & helped me not to give up! I really liked the fact that you were honest about the whole thing. Thank you so much for everything may God bless all of you!! I can’t thank you enough!!! If anyone read this I would definitely recommend you all!! Again THANK YOU
We had several snags during our loan process that were beyond our control and Jim had a solution each time and got everything taken care of in a timely manner. This was the second mortgage loan that Jim done for us and if we need another one we will use him again.
Jim is extremely knowledgable concerning mortgage loans and credit. He is very helpful in getting the customer the best plan to meet their financial needs. I highly reccomend him.
Efficient in every way. He is truly there to help you with your mortgage needs.
We had a great experience with Gum Tree Mortgage and would recommend them to any of my family and friends.
The personal service Jim gave us navigating through the financing of building our home and answering all of our questions was top notch.
Jim was very hepfull and the loan was very easy and quick
Jim is the best of the best. From our first home to our future forever home and every home in between he's the best person to work with. Gumtree will be our go to forever.
Jim and his staff were very knowledgeable, helpful, and available to us during our loan process. we are so thankful for their willingness to answer all of our questions and guide us through the purchase of our home.
Staff was personable and served my wife and I well in the mortgage process.
Rachael helped us in the process of purchasing our first home. We went into it thinking it was going to be a very stressful process. Rachael was very informative and communicative throughout the whole time and made my wife and I feel at ease and helped us understand everything we were getting into. She took all the stress out of the whole thing and made it so easy!!
Racheal is so great to work with, very knowledgeable and helpful. I'll definitely use her again in the future and would not hesitate to recommend her to friends and family!! Rachael really seems to care about her customers and I think she works toward the best possible outcome for them.
Rachael is very thorough. She goes above & beyond for her clients needs.
Rachael and her team take care of my clients from introduction on. I never have to second guess the information they share, or worry about the care my clients are receiving. Top notch, and highly recommended!!
Rachael has done a superb job for my clients. And in doing so, she has done a superb job for me and made me and my staff look pretty impressive. Easy to work with. Absolutely stays on top of the process.
She is so helpful. She will listen to what your needs are and guide you in the right way. She makes the process to easy !
Rachael is very experienced and understands just what her clients need.
Rachael helped my wife and I when we purchased some land for our dream Home. We will use her when it comes time for our construction loan. I have recommended her to our best friends.
Rachel was extremely knowledgeable and made buying our first home an enjoyable experience. She was available and helpful through the whole process and answered every question we had. We loved working with her!
Best mortgage lender in the business! Rachael made the process easy and she took great care of us!
Rachael is extremely knowledgeable and will do everything in her power to get the job done and done right the first time! Class act the entire way!
I had a number of questions throughout the process. When I called or emailed Nathan, he was quick to provide me with answers to everything I asked. Everything went smoothly because of Nathan's expertise and professionalism.
Convenience, Welcoming and Great personality.
Nathan made the mortgage process very easy to understand and complete. Would recommend him to any couple looking to purchase a new home!
Nathan took care of everything that I needed to close my loan in a timely and professional manner. I would recommend him for anyone needing mortgage services .
Ashley was so helpful helping us get into our home! I recommend her to anyone she is amazing!
Neely has such a great attitude and helpful in so many ways. I could call her anytime of the day even when she was out of town on vacation she would always respond. She is truly a blessing to me & changed my life after teaching me about credit and the up's and down's when it comes to purchasing a home. I went not having enough credit, to just enough to buy a home all within 90 days. God truly placed this lady in my path to change my life in the most positive way. I truly appreciate you Neely:)
I was new to all of this but Eric helped me every step of the way and always is there for when I have a question.
Eric was always very professional, courteous, and organized. I could contact him for any questions or concerns, and he responded in a timely manner. Eric helped me to feel more at ease throughout the process of buying our first home. I would definitely recommend Eric Cole and Gumtree Mortgage to anyone looking to purchase a home.
Communication Accessibility Very informative
Outstanding service and timely loan closings. Eric is on top of his game when it comes to the intricacies of the mortgage business. Very professional and always available when you need him.
Eric is very thorough and explains all the details to his clients and agents he is working with. I really like the way he takes care of his borrowers and makes them feel comfortable from start to finish!
Working with Rachael has always been a pleasure. We have worked on many, many transactions together as lender/agent, and my experience has always been so good, that I opted to use her when buying my personal home. Five stars across the board.
Ashley was very helpful in our homebuying process. Very patient, prompt and informative with the whole process. We would definitely recommend Ashley to individuals or families that’s seeking home ownership!
She took the extra time day and night to answer any questions and help me any and every way possible for me to be able to buy a house and I am very grateful
Gum Tree was a breath of fresh air after being mislead and mismanaged by two other companies. Nathan was knowledgeable and efficient. We couldn’t have asked for more!
Nathan was always available to answer our many questions. He is professional and kind and we would recommend him highly.
Nathan made our process easy for us and that relieved much stress. Thank you.
Response to phone calls and emails in a timely manner. Very good customer service.
Nathan made himself available to my family through every step of the loan process. He was professional, courteous, and responded very quickly to our many questions. I also appreciated that he reached out after we moved into our new home to see if he could be helpful to our family in any way. In short, he helped make our home purchase go very smoothly, and I will definitely work with him again in the future.
Nathan answered every question and moved quickly on every detail. Completely confident on using him again and suggested anyone to have work for them for their needs.
Quick response and a friendly atmosphere - quick closing time! Thank you for your assistance, Nathan!
Communication and progress. Brandy Cooper and Nathan Porter did a great job.
I had a great experience working with Nathan.
Nathan was prompt, thorough, communicated well, and made sure everything worked out smoothly. He was both effective and efficient. I would recommend him to anyone who needed assistance.
Easy and fast communication!
Very knowledgeable and answered every question I had. I have recommended him to many family and friends. Will use him again in the future.
Overall, a great experience with Nathan. He helped make the whole experience go smoothly.
Nate was so helpful during the process of downsizing to a new home. He took the time to explain everything to me before starting the next step of the purchase and made it a pleasant experience. I will continue to recommend Nate to anyone I know purchasing a home because he made it that enjoyable. Thanks again, Nate.
Nathan was extremely helpful and personable and seemed to genuinely care. He made what, in my past experience, had been a stressful ordeal simple and easy. I would deffinately recommend Nathan to anyone needing a home lone.
Nathan answered any questions we had and was available throughout the whole process of buying our house. He is knowledgeable and very personable!
Great communication and personalized attention.
Nathan was so helpful and easy to work with. He made sure we always understood what was going on during our loan process. We will definitely use him for all future home purchases as well as reccomend him to our friends and family members!
Nathan is knowledgeable, friendly and very efficient. Our loan experience was a 10 out of 10.
Great communication and flexibility.
Fast and prompt
Mr. Porter is very polite and extremely positive. Mr. Porter has a positive motivational personality. He is very knowledgeable concerning finances, he is helpful and tells you exactly what you need to do. He takes time to answer a lot of questions.
Nathan consistently was able to answer all of our questions and provide information for us in quick fashion. He handled any problems that arose in the application process quickly and efficiently, and provided accurate information.
Nathan was very professional. He and his staff were great to work with and they made sure I knew what was going on every step of the way.
Nathan walked me through every step of buying my home no matter how simple. He provided great advice and professional suggestions on how to navigate the process.
Nathan was friendly and made the process very easy.
A helpful resource, honest and efficient. We will use Nathan for future funding needs.
Friendly, responsive and a good value.
Nathan was so helpful from start to finish. Even after we were several months after closing, he helped answer questions when I called. I have & will continue to recommend Nathan!
Very helpful and satisfied. I would recommend him to everyone.
He has given us great advice and made the loan process so easy.highly recommend him!
Nathan did a great job refinancing my home. He got me a great rate. He was very knowledgeable about mortgages and was very helpful in explaining things to me so I could understand the process better.
fast and great guy to work with
Closing the deal!!!!
Nathan was continuously on top of things for me and kept me updated on anything going on.
Nathan was very helpful and very knowledgeable to everything I needed to know. He took his time and made sure I understood everything.
I had a great experience with Gumtree. I was a first time home buyer and didn't have much knowledge of what was needed to buy a home. Nathan explained the things that I needed to get off my credit which shouldn't have been there, helped me to gather all information needed to process my loan, and along with the help of Brandy, they made my process an enjoyable experience.
I reached out to Brady for some refinancing questions and he was very knowledgeable about the products that were available to me. In time I do plan on using Gumtree and Brady Brock. Having worked with Brady in the past I truly know his customers come first and he will go to the extreme to make sure they are happy!!
Brady was very helpful and knowledgeable. He worked with my husband's truck driving job to get some of our paperwork done.
Brady Brock was easy to work with made sure i had what i needed! I would recommend anyone to go to Gum Tree and use Brady!
Everything flowed so smoothly with the whole process. It was so simple and guided.
Very informative and friendly. Helped us answer all our questions.
Great customer service! Highly recommended!
We were working on getting a house, we decided against it and we found one we liked better. We still got to close on the same date thanks to Brady.
Brady was awesome to work with! He was honest, approachable, easy to reach and was always prompt when responding to any questions! I enjoyed my experience with him.
Brady made my homebuying experience AMAZING and easy! Great guy who knows his stuff.
Brady made the whole process easy and quick. I was going through Regions and had been working on everything for 3 months before being denied due to Regions screw up. Brady was recommended to me so I started the process over with him. SAME HOUSE, SAME PURCHASER. BRADY HAD ME CLOSING ON THE HOUSE IN LESS THAN 30 DAYS!
Brady you were so good to us and we appreciate everything you did for us! You were always available to answer all of our questions and was very honest and upfront with us from the very beginning. Thank you so much again Brady!!!
Brady was easy to work with and got the job done quickly!
Brady was very professional. He handled every detail for us and answered all of our questions. I would highly recommend Gum Tree Mortgage and Brady Brock.
Brady did a great job helping us and working around our busy schedule.
Thanks Brady for all you help and saving us a lot of money on our refi!
Very friendly, stayed on top of everything, made our first time buying a home as easy as possible! Thanks Brady!
Brady was very attentive in keeping us informed and getting business taken care of in a timely manner.
Brady is professional and exceptional! So thankful for his personable guidance! We have a great understanding of shared business and outcome! Thanks so much Brady Brock- From the Robinsons
Kenneth has always been through and willing to seek the best terms for each of our loans.
Neely Turner was very knowledgeable about the mortgage process and thoroughly explained each step to me as we went along. I would highly recommend Gum Tree Mortgage...they were very professional, but personal too. And I got the interest rate that I was looking for!
We appreciated Kenneth's professionalism and his walking us through each step of the loan process.
I was confident that Kenneth was doing everything he could to help me close on our house as quickly as possible.
Neely Turner was able to get us in our first home. Thanks so much!
The transaction went to smoothly. She worked on my loan during after hours even know she was not required too. She was determined to get house for us and she was successful
Neely is the best thing that happened. She helped me through each step of the way. She went above and beyond! I’m so grateful for that!
Prompt, courteous service, explanation of service and processing. Very professional.
She was supportive at every turn! She kept us informed and went out of her way to walk us thru every step! Have suggested her to many friends looking to buy!!!
Mrs Neely is an expert at what she does. Very insightful and knows her stuff. Willing to help anyway she can. A very caring and sweet person. If I need money advise or help in anything dealing with her field of work, she's the person I will go to.
Neely went above and beyond helping us. She was very easy to talk to and always explained every step along the way and made sure we had a clear understanding. She made sure we knew she was available anytime for us and if we ever called and didn’t get her at that moment she was very prompt about returning our calls. She made us feel very important to her and we knew we could trust her. We highly recommend Neely and Gumtree Mortgage Company to all of our family and friends.
Neely made buying my first home so easy. She was always a text or call away. She cheered me on the whole way and I would reccomend her to everyone!
My experience with Chase was great. It was my first time buying a house and he was very helpful. If I was unsure of something he always took the extra mile to make sure I knew something. I would recommend anybody to go see Chase.
Yes - I love working with Jim Shirley & Gumtree Mortgage. They know the business and keep us informed every step of the way.
Jim Shirley is excellent at communicating with his borrowers, explaining all aspects of borrowing for a new home. He also crosses his t's and dots his i's, keeping me, the realtor, apprised of every aspect of the mortgage loan process, I recommend Jim to most of my clients. At one point in 2017, I had ten sales "on the board" and nine of the clients had chosen Gumtree mortgage as their lender! I think that speaks volumes as to the integrity of the company
Neely was awesome! She made buying our home so easy! If we ever buy again we will definitely be using her.
We absolute loved working with Neely. She's so easy to deal with, she's straight forward and tells you what you need to do in order for her to do her job efficiently and quickly. She's so friendly and helps people in any way she can. We will recommend her to EVERYONE we know or meet!!
Neely was attentive to my concerns and addressed each one. She gave good advice without feeling pressured. Very knowledgeable about interest rate and getting customer best rate. I would recommend her for any mortgage needs.
Mrs. Turner did everything necessary to help me with this house. Any question I had, she took the time to give me an answer. I consider her a very good asset to Gum Tree Mortgage. I was afraid at first to come to Gum Tree due to a neighbor bad experience with your company. After working with Mrs. Turner I would recommend Gum Tree to any one I know in the future that's in the market of buying a house.
Neely made this extremely stressful process so easy!!!! She went above and beyond for me and was there anytime I needed her!!!! Thank you so much for everything Neely, you are the best at what you do
Ashley Brock is an exceptional mortgage lender. In a very problematic transaction I had, Ashley genuinely went above and beyond to bring everyone together, and I can honestly say that it wouldn't have been successful without her. I would highly recommend her and her team for their professional services as her customer service was superior in professionalism and smooth under pressure. Thank you Ashley!
Ashley was very helpful and professional in helping my husband and I buy our first house. She worked very fast and made our home buying experience pleasant!
Ashley was there for me. I was getting the run around about getting the money for my house and everything l did was not working so l give up. If it was not for Paula and Ashley telling me not to give up just hold on l would had stop fighting. But thank to them both working on my side I'm in my house and it's great. Thank u both from the bottom of my heart. And God Bless U both Always.
Ashley worked very hard through a difficult situation and made it happen.
Be ready to move. She moves quick and efficiently. Will go out of her way to get you the best rate. Thank you Ashley
I have had the pleasure of working with Neely on other loans. Her performance is excellent. I have sent and received information from Neely much later than normal work hours. Neely is a person that you really can't pay enough. The job that anyone does is worth just so much and that is why I say that you cannot afford to pay her what she is worth. I highly recommend Neely
Neely will bend over backwards to help clients, answer questions, and provide updates. I love the communication and service she provides.
Neely is the absolute best! She has a kind heart and cares about her clients. She demonstrates a true passion to help others quickly! I would recommend her to anyone needing financing for a home.
Neely is patient with her clients and sees it through. She communicates well and explains the process to her clients. I’ve been very pleased with Neely’s work.
Neely was easily accessible, gave thorough explanation of the entire process and was always there to answer questions or listen to concerns.
Neely Turner helped us navigate every aspect of financing and closing on our new home. She and the team at Gum Tree are so knowledgeable and eager to serve. We would definitely recommend their services to our family and friends!
Everything!!! From the first call to the last!!! Every single step!!! Neely made my experience like a walk in the park!! First ever home to purchase didn’t have a clue to were I needed to begin she took my situation made a dream come true for me and a huge goal reachable. !!! You can’t put a star or a rating on that level of knowledge, experience and customer service!! Off the charts!! Neely and the gumtree team is who you should choose on purchasing a home!!! Buying a home on a new level!!!!
Ashley made the entire process and experience Great; her knowledge and guidance for my clients went above and beyond. She is an asset to Gum Tree and to my future with clients in the Lee County area.
Ashley is a very knowledgeable, communicative and responsive lender. She is always very prompt to answer any questions I or my clients may have. Ashley is also very realistic with time lines and always has loan paperwork in order by the time my clients need it for closing. Highly recommend. My clients love her.
Ashley provided quick responses, regular updates, and she is easily reached via phone or email. She managed a very smooth and pleasing transaction!
Ashley is awesome. She is very professional and she works hard to please her clients. She always goes above and beyond to fulfill her duties and she does it at a really fast rate. I would recommend Ashley to everyone.
Rachael walked me through the entire process from start to finish. She made buying my first home a lot less stressful and I'd recommend her to anyone!
Neely has spoiled me! She takes care of my clients and she's extremely knowledgeable and eager to help...she is not reluctant to roll her sleeves up and dig in to answer questions and make situations work. She is FABULOUS!
Neely is absolutely wonderful! She is very professional and responsive. Always available!!
Neely was in constant communication with us. She outlined what we need to do to obtain our loan and helped us deal with the surprises that came along with the process. Without her, we would not be in our new home today!
Neely went above and beyond to help us get our dream home. She is the best person. She treats you like family. If anyone I know ever buys a house I am sending them to Neely.
Neely is very easy to work with. She focuses on what her customers need and gets the job done. The whole team at Gum Tree Mortgage is outstanding!
Dave was easy to work with. Answered all my questions and stayed in touch throughout the process. I would recommend Dave to anyone who is looking for a mortgage or is planning to refinance.
Everything was fantastic
Ashley Brock was very professional, and was always available to answer questions when I had them. She was honest in all interactions. Ashley exlemplified a personal touch with a professional attitude during every interaction. I would highly recommend her if anyone needed her for any real estate transactions. She is the best!
Eric had answers for all of my questions and gave good advice as to what my best route was for my loan. He was always available and showed us that he was truly happy to have our business
The level of communication and care was excellent from begging to end.
Jody was wonderful to work with! He was very attentive and made the whole process very easy. We would highly recommend him.
I can't say enough great things about Eric Cole. He is by far one of the easiest and most pleasant Mortgage lenders I have ever dealt with. If you can be approved, Eric can make it happen. He went above and beyond for me, and made sure that I was updated the entire time. I recommend Eric Cole at Gum Tree Mortgage to anyone that is considering purchasing a home.
She was very hands on with the work very persistent in getting us the information need to make it happen for us wouldn’t want to go through the process with anyone else
That this process was extremely quick and painless! My family was treated very professionally and felt extremely comfortable with questions and answer we recieved .
Jim and Patience were great! Always pleasant to deal with, and very quick turnaround on our loan!
Ashley was very sure to make things happen when they needed to. She kept us informed and helped us anyway she could. She even made a trip to Ponotoc, so we didn't have to, to pay off our loan. We were very happy with our experience and advice we were given!
Very friendly,straight shooter of a person,extremely helpful in making the transition to homeownership a breeze.
Ashley was an amazing person to have on my team. She worked endless hours to assist me in buying the house if my dreams. The company is very lucky to have such an awesome employee.
From the initial sit down we were able to have all our questions answered by Jim and Patience. They were very down to earth and easy to work with. Taking out a mortgage is stressful but they made things with them easy.
Awesome service and very quick process. Jody was there the whole time with any info I needed. Jody was a pleasure to work with and definitely would recommend anyone who is looking to purchase a home to call Jody. Thanks Jody!!!
Ashley was extremely helpful throughout the entire process. She helped us understand every step and was patient when we had questions or needed clarification.
Ashley Brock was very helpful with helping me buy my home. I would give her more than five stars if I could . Very friendly and had everything done in a timely manner.
Jim was great! He gave us advice about our mortgage that would best suit us. This was our first time buying a house so he was very patient with all of my many questions. He made sure we understood everything that happened and that was going on. I would very much recommend him to anyone!
Everyone was friendly and answered any questions I had to my satisfaction! They went above and beyond to get perfect loan for us!
She was very courteous. When I had a question she always replied in a timely manner.
Friendly and how quickly she closed out the loan, and she explain everything down to the tee. that great and experience that she knew what she were doings.
Eric made the whole process easy! If I had a question or an area I didn’t understand he had an answer! He kept in touch to make sure I was on track through the whole process!
Neely was awesome and worked with me every step of the way in the process of purchasing my new home. She was also very helpful in helping me improving my credit score and giving me the knowledge to keep a good score. Thank you Neely!
I met Rachael a few years before we were actually ready to buy. She helped me so much by advising me how to build my credit and save for a home. When I felt we were ready a few years later she was so gracious and kind and walked me through the process. She got us approved and we went shopping! It took us about 6 months to find THE home but throughout the process Rachael encouraged us. She and her team made the process so seamless and smooth - I couldn't have been more impressed! Thank you!
Rachael gave us the hope and the direction we needed to buy our family a new home. She was helpful and kind and made the home buying experience easy and simple. She approved us and we went shopping! Thank you Rachael - we couldn't have done it without you.
Jody made the entire process of getting our mortgage together and finalized so easy. He always answered any questions we had in a quick manner and helped us to understand what everything meant. We have already recommended him to many of our friends. We were very thankful to have had such a great person to help make building and mortgaging our dream home such a wonderful experience.
The staff at Gum Tree is knowledgeable and helpful! The process was handled professionally!
Professional advice, punctual service, friendly and helpful staff.
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Jody Walls helped us out tremendously! He got us in got us approved and we were in our new house in no time! My husband and I would recommend him to anybody!
Rachel is awesome!! Made the whole experience of home buying easy. Always available for any questions or concerns I had @ any time
Despite a prolonged process, Kenneth stayed by our side the entire time, offering advice that my wife and I needed as first time home buyers. We would have been lost without Kenneth's help.
Very informative and helped us the best he could
The whole experience was always perfect!!! Jody had always thoroughly explained himself very clear, and always had his paper work ready to go when he said it would!! We made only two visits to the office and then we were closing!!!!! Quick and Easy with Jody Walls at Gumtree Mortgage.
Friendly service with knowledge of his bussiness.
I recommend Ashley Brock to anyone who is looking to buy their dream home!! She made the process so easy and helped us every step of the way!! Gum Tree Mortgage is the place to go!! They’re very knowledgeable and get the job done without worry!!
Brady was very knowledgeable of the process, honest, and diligent with every task.
Very knowledgeable staff. Everything was completely in a timely manner. It was a pleasure to work with such friendly people.
Many thanks to Eric Cole and Gumtree Mortgage for an excellent first home buying experience. Because it was our first time buying, we had many questions which were all answered promptly and professionally. The whole process went so smoothly and we are happily living in our first home!
Prompt attention and easy communication
Nathan helped make a long, sometimes frustrating process of VA refinance a little smoother.
Rachel made everything so easy and is such a pleasure to work with.
Rachael was great to work with! She was easy to communicate with and always provided updates on the progress of my loan! Definitely a great experience working with Rachael and GumTree Mortgage!
Communication
We had a great experience. Thanks
Jim's willingness to go the extra mile to see that things get done and the up front communications on how process works.
Mr Brady made everything for a first time buyer like my self easy to comprehend and told me everything I need to know on how to purchase a home and what to look for in a new home overall great person to work with and I would refer him to any one looking to buy a home
As a previous customer there are many reasons why I continue to use Jim and Gum Tree. Jim’s knowledge and helpful staff make each experience better each time. We have used Gum Tree for a purchase, refinance and latest a new construction. Jim and staff actually helped the buyer of our previous home get financed so we could move forward with our new construction. Thanks again Jim.
Eric went above and beyond to make sure my husband and I had everything we needed
Never felt like a stranger and felt very comfortable asking questions.
Eric was very patient and professional during my loan process. I have already given his name to other future home buyers. He made the process easy and was always happy to answer any questions I had.
To be a first time home owner Eric and others involved made this process possible and stress free. It was so easy and I would highly recommend to others to use Gum tree mortgage.
Communication in a timely manner is what is most important to me. Rachael was great in keeping informed throughout the process
Eric is very professional and personable. I really enjoyed working with him.
Very knowledgeable and answered all questions. He helped get to the bottom of issues even after all work was complete.
Jody was as good as it gets with informative information and was helpful every step of the way!! #teamjodyalltheway
Eric’s undying patience in the process, his incredibly vast knowledge of the industry and his diligent attention to detail are qualities I admire and look for in a professional. Working with Eric Cole made buying my first home in the state of Mississippi considerably less stressful.
Eric was really great guy to work with. Couldn’t thank him enough for a job well done! He went above an beyond to get me an my family the home we wanted. Thanks again MR.Cole
We were impressed with the great level of overall care, initiative, and attention to detail that we received in our business dealings.
Jodi was very attentive to our needs and got answers to our questions as soon as possible
All communication with Ashley was very professional.
Took the time to answer my many questions and took me step by step through the loan process. If any issues came up she was on it ASAP and made sure we closed on time. Best experience and very professional.
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