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Satisfied customers are our best accomplishments!
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Partner/Mortgage Consultant
NMLS#: 91138
Direct: (662) 823-3901
kmcneal@gumtreemortgage.com
Partner/Mortgage Consultant
NMLS#: 91137
Direct: (662) 823-3902
jshirley@gumtreemortgage.com
Sr Vice President of Operations/Mortgage Consultant
NMLS#: 91370
Direct: (662) 823-3904
ecole@gumtreemortgage.com
Mortgage Consultant
NMLS#: 1415554
Direct: (662) 823-3908
abrock@gumtreemortgage.com
Mortgage Consultant
NMLS#: 86405
Direct: (662) 823-3914
nturner@gumtreemortgage.com
Mortgage Consultant
NMLS#: 1680258
Direct: (662) 823-3916
cbrown@gumtreemortgage.com
Loan Officer Assistant
NMLS#: 2382771
Direct: (662) 823-3911
pmcneal@gumtreemortgage.com
Loan Officer Assistant
NMLS#: 2382773
Direct: (662) 823-3917
jacob@gumtreemortgage.com
Loan Processor
p: (662) 823-3925
Post Closing Processor
p: (662) 823-3915
Closing Processor
p: (662) 823-3918
Loan Processor
p: (662) 823-3913
Gum Tree Mortgage is currently expanding our operations. We are interested in expanding our capacity to provide mortgage loans to home buyers, and we are looking for an experienced Mortgage Loan Consultant to join our team. The successful applicant will be responsible for originating new mortgage loan business by working with Realtors, Builders, past clients, and other referral partners. We encourage all who are qualified and want to work with a dynamic and highly productive team to apply.
LEARN MOREGum Tree Mortgage is currently expanding our operations. We are interested in expanding our capacity to provide mortgage loans to home buyers, and we are looking for an experienced Mortgage Loan Processor to join our team. The successful applicant will be responsible for accurately managing residential loan documentation through our established systems, and reviewing it to ensure it is completed in full and complies with current lending regulations and policies. We encourage all who are qualified and want to work with a dynamic and highly productive team to apply.
LEARN MORE
Loan Processor
p: (662) 823-3925
lpatterson@gumtreemortgage.com
I'm here to help and I have over 14 years of experience in customer service with 7 of those in banking and finance. My goal every day is to help customers navigate the lending process so that they arrive at their closing with confidence and a clear understanding. I am a native of Pontotoc, MS where I reside with my husband and 2 daughters. A proud graduate of Blue Mountain College with a Bachelor of Arts in Biblical studies. In my free time, I enjoy working puzzles, reading, and working in our garden. I also enjoy spending time with my family traveling.
Post Closing Processor
p: (662) 823-3915
hoverstreet@gumtreemortgage.com
I have been a part of this team for over 10 years and have performed many roles here at Gum Tree Mortgage. With over 20 years of experience in customer care I have what it takes to provide you with great service. Our satisfied customers are our greatest success and I would like the opportunity to make your home closing experience pleasant and simple. I take great pride in my attributions to Gum Tree Mortgage and my community. I am an active supporter and volunteer in local school and community projects. Reading, growing spiritually, creating art, and watching movies or plays with my children are my favorite personal joys. I am a native of New Albany and now reside in Tupelo with my husband and three daughters.
Closing Processor
p: (662) 823-3918
jhanible@gumtreemortgage.com
Gum Tree Mortgage is more than a business; we are family and look forward to helping you with your home buying needs. Our Loan Officers and Support staff are readily available to answer questions and give you a pleasant professional experience of what would normally seem to be worrisome. With Gum Tree Mortgage at your side we may be able to help you achieve what competitors have said was impossible. I have been with Gum Tree Mortgage, LLC - Tupelo branch since 2016 and have witnessed first hand Gum Tree Mortgage give hope to clients. Personally, having over 12 years of banking and finance experience, and serving as one of two Closing Processors it's fulfilling helping clients with their dreams of homeownership or refinancing. I am a Tupelo native and now reside in Saltillo with my husband and children. I am actively involved in church and church youth programs. Any free time is spent with family and friends.
Loan Processor
p: (662) 823-3913
pgregory@gumtreemortgage.com
I have been with Gum Tree Mortgage for over 3 years with customer service experience of over 10 years. Along with my experience and a positive "can do" attitude I am able to help carry loans through the mortgage process as quickly and effienctly as possible. I strive to make each customer's experience pleasantly seamless whether building, buying or refinancing their home. I am a graduate of Mississippi State University with a degree in Business Administration. I am a New Albany native and reside there with my husband and two children. In my free time I enjoy spending time with my family and being outdoors.
Neely was great and answered any question I had. She was even willing to answer the phone if I called when she was at home. She is very thorough and goes above and beyond for her clients. Very personable and easy to talk to. She's very patient and will explain anything you may not understans. Highly recommend Neely!
She was very efficient and made everything happen as smoothly as possible!
The process was made extremely easy.
i would say he needs to be a little more informative and just let you know when something is coming up before hand instead of waiting
Ashley was so helpful and always got back to me in a timely manner. She answered all my questions and made sure I knew what was going on every step of the way.
Jim was able to clearly communicate the entire loan process to me as a first time home buyer, making the entire experience easy and understandable. I would highly recommend Gum Tree Mortgage to anyone in the area.
Jim is always great to work with -- he is super knowledgeable, is a great communicator, and really helps Buyers understand terms and how to best help their needs.
Christina kept me informed about things & explain everything in a way that I could understand
Neely was great!! She made the entire process seem easy. She kept me informed the entire time and was always quick to answer any questions that I had. I would definitely recommend her !!
Everyone was very helpful and easy to work with!
Ashley has been amazing and has answered all my questions as I was buying my first house.
Jim was great! He made this all happen! We are so appreciative! Thank you!
Jim and his staff are great to work with. They go to the extreme to help get you what you want.
Neely handled everything and made my experience so smooth and pleasant! She is wonderful and I would highly recommend her to any and everyone!!!!
Neely was very helpful! She was always available to answer any questions I had. She did excellent work at helping me get a new home loan. I would highly recommend to anyone!
The team at Gumtree Mortgage went above and beyond in every aspect. The communication was top notch and the professionalism is second to none. Thank you for all you guys did to make the home buying process as easy as possible.
Ashley was able to answer any questions I had ,kept in touch and was updated on everything from start to finish
He worked with me and never gave up
Neely and Leslie were a awesome team to help us achieve our goals of buying our first home.
Amazing customer service, hardworking, quick! Just great all around!
Mr. Kenneth was so awesome to my husband and I through every step of purchasing our first home. My husband communicated with him more than I did, but he treated my husband as his own son with the best advice for our family. That means so much! Thank you, Mr. Kenneth!!
I loved that Kenneth and his team kept me informed during every aspect of my loan process. Kenneth was easily accesible whenever I had a question and was quick to update me when something would change with my loan. I would highly recommend him and his team for anyone who is looking to buy a home!
Kenneith is the G.O.A.T.!!
Overall experience was great! Got a lot of great advice and help along the way!
The communication was excellent.
Neely was always quick to answer any questions we had. The loan process was quick and easy.
Neely was excellent to work with. She was a great communicator. She was very knowledgeable about everything. She made sure I understood everything about my process. She was the best. I am glad I got to work with her during the home buying process.
Jacob kept me in the loop with all the information needed, the estimated costs, and was available at all hours and days of the week. Really just a great experience.
The patient and communication we had !
Eric is very professional and great to work work.
Neely made the process quick and easy. She is wonderful!
Neely is just amazing. She’s commutative and extremely helpful. She made our forever home buying experience amazing. Wouldn’t go anywhere else!
Th communication and quickness!!
Eric made the process as easy as possible.
Everyone’s commitment in helping us with our home process.
Any time I had a question it would not be long before I got a reply.
The communication from Ashley and the team at Gumtree was top notch. I am very pleased with the process as a whole. Any bumps throughout this process were handled swiftly and professionally. Thank you Ashley!
The friendly helpful attitude of Neely and all the Gum Tree Staff. Would highly recommend them to everyone!
ahsley was knowledgablenamd helpful with any question i had regarding my loan.
Helpful and patient person
Ashley always took the time to explain anything we inquired about. Her patience and help made this first time buying extremely easy
Easy and efficient.
Neeley and all of the Gum Tree associates made the whole process as easy as possible. She took the time to explain things to us even during the hours she wasn’t at work. She made herself available to us at all times and was always so nice! I would 10/10 recommend anyone looking to buy a house to contact Neeley and Gum Tree.
Ashley was great to work with. She took her time explaining things and made the process really smooth.
Went above and beyond to make our time-line work.
Jim and Jacob were helpful throughout the process of purchasing my dream home. The entire team helped me a lot. I honestly did not think ever that I would be able to purchase a home and with the help of Jim and team it was accomplished. Thank you!
She was very communicative! She always answered the thousand questions I had with kindness and grace. Would recommend her to anyone!
Jim was very responsive to our needs. He operated with a sense of urgency, which was critical for our success with the real estate transaction at the time. He explained the complete process clearly, followed up at each step to ensure the deadlines for submission of information would be met, and was always available to take our calls when we had questions. Working with Jim was a pleasure, and we would recommend him whole heartedly!
Mainly the friendliness and honest interaction with us. Personalization of service and sound advice for our particular situation to fit the nature of mortgage needed. Prompt and efficient service.
Neely made the experience great. Her open communication and quick response to questions I had, as well as the advice she offered made things go very smooth.
Lori and Eric were responsive with answers when I had questions. They stayed in communication with me to keep me updated on the progress of the loan.
Patton was always available and I could reach out to him whenever I needed. He made my experience as easy and smooth as possible.
Ashley & her team were the absolute best to work with. Even with the one hiccup we had (my misunderstanding), the whole process was smooth & easy.
Ashley came recommended to me by our realtor and I can see why. She was very attentive and quick to reply to my questions. She was upfront with expectations and what was required and very willing to help make the process go smoothly. I would definitely share a referral for Ashley when the opportunity arises.
Ashley was very helpful with all of our questions and made the buying process very easy.
She always responded and was very reliable and friendly.
Whenever I had a question Neely was prompt and was helpful with an answer! She always made sure I knew what I was getting myself in to with the houses I had in mind!
Neely worked so hard for me to get approved and made the house buying process so easy on me!
Working with Neely has been such a wonderful experience. She is extremely knowledgeable and helpful throughout the entire process. She was always a text away when I had a question. I would recommend her a million times.
Ashley was very very helpful and easy to work with! She made the mortgage process very easy, and I will be recommending her!
I had a complicated loan as my family was selling land to buy this house. The land deal kept getting delayed. I had to abandon the land deal in the end and used another method for the down payment. Pat was SO patient through the whole process. I can't thank him enough for his patience. Not only is he patient, he's knowledgeable and so polite ( he calls me Miss and my first name), always git right back with me on any if my questions. I highly recommend Gum Tree!
Neely did such a great job in communication. She is very organized and does her job well. We are thankful for her.
Ashley and Lori are the BEST!!!
Pleasure to work with
Overall very positive experience. Given it was our first home buying experience, Ashley was very fast to respond and help us along the way. We did a mail away closing, it would’ve been helpful to have more understanding on the steps involved and what to expect. The day of signing on our end was smooth but it was a bit hectic and stressful.
Neely was wonderful to work with. She answered all of our questions and seamlessly guided us through the process.
Were do I start.....Neely and her team!!! There is not a chart or a number high enough to put this kind of Excellence and Dedication she puts into her work!!! This was a first time experience for me to purchase a home!!! Lost was not the word for me. The first call till the last and after she’s been there 24/7 for any questions are help I’ve needed along the way. My situation was a tuff one. She took it and broke it all down and Dissected it!! Rebuilt it from ground up!! Made a long time dream and goal come true for me!! She’s a god send!! Very thankful for her and her team and everything they have done for me and purchasing my home and my long time goal and dream come true!! You know they or doing it right when you pull up in your drive way and still get excited about the whole experience!! Neely and gumtree will forever have my business!!! Thank you again Neely and gumtree team!!! Forever will be in dept to you for everything y’all did for me!!
Eric was very professional and extremely helpful during my loan process. I would highly recommend Gum Tree and Eric to others in the market for a new home.
Neely is a wonderful person she helped us with everything we needed to get closed on our home as quickly as possible. She is knowledgeable and a sweet person. She will get right down to the nitty gritty and get your load closed as quickly as possible. I reccomend her and her team to everyone i know!!
She was so helpful. She went beyond measure for us to make sure we had everything we needed. She was always available to help and made the process much easier for us!
Neely was very professional and always available to answer any questions I had in a timely manner. She went above and beyond. I would recommend her to everyone.
Neely was so wonderful to work with. She was always quick to answer any and all questions we had. She stayed on top of everything and took care of us! We are so thankful for all that she did for us. She made buying our first home very easy and effortless!
Neely was always very eager to help me day and night with any questions or concerns I had. She was polite and professional throughout the whole process. I have already recommended her to several people and we will definitely do business with her if we ever purchase another home.
I would highly recommend this mortgage lender for home loans. The loan process was very simple and stress free! I was updated during the process and closed exactly on the date of the contract.
working with Ms. Neely made the whole process of being a first time home owner a breeze :) HIGHLY recommend her!!!! She was available to answer questions anytime we needed her, never had to leave a voice mail and wait for a call back.
Neely is very professional and informative in the loan process. Questions are answered immediately and updates are given through the loan process. I would highly recommend Neely Turner to anyone wishing to purchase a home
This was my first experience buying a house. Neely made the experience so much easier than I thought it would be. She is very good at her job and came highly recommended. We were impressed her speed and ability to “get it done” for us. I most definitely recommend her to everyone!
I’m self employed. So by the very nature of my profession, getting a mortgage on a good day is like trying to pass a kidney stone. Very difficult. However, Ashley was able to do what another lender was unable to accomplish, and she did it with grace and efficiency. As a result we were able to close on our house. We are forever grateful.
I’ve been looking for a home about a year or so. And Neely was there for every question and concern and EVERY worry. She’s great! Thank you sm!!
Amazing to work with
Jim was amazing to work with when it came to buying our first home. He was extremely knowledgeable, reliable, and communicative. He truly went above and beyond in helping us make our dream a reality.
I was referred to Neely by some of my close friends and I was nervous at first but Neely made everything easy and simple and kept me up to date on emails and finances. This was our first time dealing with a mortgage company and I would gladly recommend Neely to anyone looking to buy a home. The level of “taking care of the customer” is unmatched!! Neely and Lori handled EVERYTHING without complaints, even when I didn’t know how to retrieve certain information. Thank you so much Neely, Lori, and Gumtree Mortgage Team!!!
Jim Shirley and Jacob Shirley were very professional in handling our mortgage. They kept us informed of every process that was involved. One of their best strengths in my opinion was answering the phone when I would call with a question about anything and explain it in detail in a way it could be understood. I would highly recommend Jim or Jacob Shirley to anyone seeking a mortgage, especially if you don’t completely understand all the aspects of getting a mortgage. Thiese guys make it simple….My wife and I are very pleased we got to know them.
Ashley went way above and beyond in order to make the financing work.
The level of communication I received was exemplary. Gumtree guided me through every step of the process and answered every question I had in a very timely manner. The process was quick and very efficient.
She made buying my first house a very pleasant experience.
Great expertise, timely feedback, and a smooth mortgage process
Eric was on top of everything. He was also great at communicating with us and always there to answer any questions we had. Definitely a great experience!
Ashley made buying my first home so simple and easy!! Everyone told me buying homes is a nightmare, but my case was extremely different. I’m very thankful I was pointed in her direction.
The people were awesome and knowledgeable
Neely and her team were AMAZING! Any questions or recommendations I asked for were answered quickly. As a first time homebuyer, the process was daunting, but she was able to educate me without making me feel less than. She was truly amazing and I would recommend her to anyone!
Neely is so very knowledgeable in what she does and walked us (as smooth as possible) through this unfamiliar territory.
Ashley went above and beyond to make everything as easy as it could be. She got back to me in a timely manner and done a perfect job at explaining everything to us when we had questions.
Neely handled everything perfectly. I didn't have to worry one bit about anything that was going on. She had great response time and always kept us up to date about everything.
Ashley was great throughout the entire process. She kept me informed, and always made sure things were done in a timely manner. I would recommend her to anyone, and will definitely be using her again in the future.
Everyone I spoke to was very helpful and made the whole process easy.
She listened to everything I had to say. Explained everything in great detail. Helped everything run smoothly.
Jim is a stickler for every detail of pre-close and closing tasks. He always kept me focused on what was due next and we were able to close on a great home that I am enjoying so much! Thanks Jim
As a first time home buyer, I have heard horror stories of mortgage lenders and the buying process but Eric was absolutely wonderful to work with. He was super responsive in both email and phone, very knowledgeable, and answered any and all questions I had. I can not recommend him enough to anyone.
Neely Turner and her team.
Worked diligently to ensure the VA loan process went smoothly and communicated frequently with our realtor.
Jim made the process so easy, shockingly easy. I am so grateful for his help and guidance along the way. The southern accent is the icing on the cake!
Always going above and beyond for us
As a first time home buyer, Neely was very informative and explained the process to me with ease. She was very responsive when I had questions and didn't keep me waiting. Her responsiveness, professionalism, knowledge, and years of experience quelled my anxiety about purchasing my first home
Ashley was amazing and answered every question I had. She made my home buying experience a lot less stressful! I would recommend her to anybody!
Ashley was always informative and available to communicate and answer questions we had. As first time buyers there was quite a bit of "unknown", but Ashley answered all of our questions clearly and concisely and in a timely manner. She did a great job explaining what we can expect at the time and what to expect in the near future. Thank you Ashley, Lori and the entire Gumtree Mortgage team for helping a dream come true for my family and I.
Smooth and easy experience.
Jimmy was extremely helpful and answered all of our questions!! Being a first time homebuyer everything was new to us and a little overwhelming, but jimmy and his team where there to answer all of our questions and went above and beyond to ensure that we felt like we were making the right decisions. I couldn’t say enough good things about Gum tree mortgage and highland recommend them and their team!!!
Wonderful communication and very fun to work with!
The communication and the time you took to explain the process to us. Just knowing that you were trying to get us the best deal and outcome was very much appreciated.
Neely was very informative and answered any questions I had. She was very easy to get in touch with and checked in frequently. I felt that she really cared about getting us the best rates possible.
Everything from communication, informative, patience, and very helpful with the whole process. I was so happy to even get a gift at the closing as a surprise and blessing. 🥰
..........
Took to long
Eric was very patient and kind any question I had he answered them their was never a time that I couldn’t ask him something he’s the best at what he does!!
Eric was very helpful and patient with us as first time buyers
Neely helped us get through our first building experience and walked us through every single step.
She communicated well by helping me understand everything throughout the entire process! She always happy to help me.
Gum Tree made everything easy and convenient for us.
Great communication, easy to work with, felt like they wanted to help
Jim was very informative and easy to work with. No complaints at all!
He was really good.
Neely makes buying a home so much easier and makes things a lot less stressful. She is very patient and understanding and was always available to answer any questions or concerns I had. I’ve used Neely twice and my daughter also went through her . I recommend anyone buying a home to go through Neely!
Eric is a pro and gets things done. You can count on him.
Very knowledgeable & accessible.
Ashley was professional and super sweet. She was so so helpful and definitely knows her stuff! She helped make sure I was prepared and gave solid advice on multiple aspects of the home buying process and never made me feel silly for my multitude of questions. As a first time buyer, I would DEFINITELY recommend working with Ashley.
Neely was so easy to keep in touch with. It did not matter what time it was she was very easy to talk with. I would highly recommend Neely to anybody needing help with a mortgage.
Neely was very clear with everything and all communication was amazing! She got back with me so quick on any questions I had. Highly recommend!!
Kept me informed very well
All of y'all wur Nice explained everything well y'all were just great to work with and thanks for everything
Christina answered any questions and concerns we had. She was there to help throughout the entire process.
Kenneth and his team were so helpful in the home buying process. He was always willing to help and explain the process. Kenneth is extremely knowledgeable in his field and goes above and beyond to make sure everything is correct.
Very easy to work with and very informational. Excellent job at putting stuff into lame man terms to understand!
Neely was professional, wonderful, gracious and VERY timely with everything she needed from us! She took all the stress off us! She answered every text, phone call or email that we sent to her! Neely truly is the BEST at what she does and we will gladly recommend her to everyone we come in contact with!
As first time home buyers who bought a house with no realtor involved, Neely walked us thru the entire process and made it seem easy!!
We were first time home buyers who had no idea what to do or expect and Neely explained everything and made it as easy as possible!!
Helping make my process seamless, although I was a few states away.
Neely and her team where so helpful for us buying our first home. They always explained everything and answered any questions we had. Would 100% recommend her to anyone!
The entire process from start to finish seemed daunting as a first time buyer. But Neely and her team went above and beyond!
NEELY TREATY US LIKE WE WERE FAMILY. AND IF I HAD SOMETHING I DIDN'T UNDERSTAND SHE EXPLAINED IT VERY WELL.
Great service!
Whenever I asked questions I would receive very quick and helpful responses from Ashley. I believe she worked quite effectively and efficiently to make this process as smooth as possible.
Service was easy. Ashley kept me updated and informed on everything. She explained everything so that I could understand. Would definitely recommend
Everything was done in a timely manner and was very organized and easy.
He is a very nice guy who was easy to work with and made sure I knew exactly what to expect during the entire process
Ashley was nothing but sweet and attentive from day one. She asked about our wants and needs and made everything happen with ease and in such a timely manner. She made the whole process as less stressful as I’ve ever seen. She’s truly great at what she does.
Neely went above and beyond for us!
Mrs. Neely made the process of getting all of our information all the way to the end at closing a very very pleasant experience!! i would recommend her to anyone!! she's the best :)
Neely was very informative from the day we first started working with her. She explained every step of the process to us and made sure we understood what was going on at all times. Smooth is the perfect word to describe the mortgage process once we started working with Neely. I would recommend her to anyone looking to finance a home.
customer service
Neely worked so diligently to get me approved. She kept me informed on the process and answered my millions of questions! She is amazing.
The customer service was great, they worked quickly and efficiently on my loan. They kept me up to date on the process. Great job!!
Ashley was extremely helpful in answering all of our questions. The whole process with Ashley was fast and easy! Highly recommend and would definately use her again in the future if needed!
It was very easy working with Jacob and Jim!! Y’all made the process non nerve racking for me and you answered all my stupid questions I would ask!!!
Jim made everything work smoothly. He was always available and walked us through any questions we have. Highly recommend!
No nonsense
Excellent service very kind
Neely helped us and stayed in touch with us almost every day
Ashley was very respectful and quick to respond, she represents the company very well!
Neely was there to answer any questions and made everything so clear. And went above and beyond to make everything happen.
It took me 7 months to get my mortgage and cost me more money for to bad advice and bad time management.
The whole process was easy, smooth and super fast! Very pleased!
Jim was very insightful and gave good advice. He was always quick to respond when needed. He followed up with me throughout the entire lending process. Very friendly and personable.
The team made it a super easy & smooth process!
The communication and care that was shown!
Was a very easy process with Gum Tree! Ashley Brock was the best! Thank you all so much! James McCormick.
Anytime I had a question no matter what time it was Mrs. Neely was very quick to respond. She took care of all my needs.
It was very simple and straightforward. Overall it was a great experience.
Kenneth communicates clearly and quickly. He is transparent and up front about what can and can't be done. I couldn't think of a better person to do business with. We will continue to use him exclusively as long as we buy homes.
The staff was very helpful and friendly throughout the entire process.
Hey Jim, just wanted to say that we appreciated yours and Patience attentiveness and being helpful through the entire process. It was great help to be able to reach out when we needed questions answered and your explanations were great. So thank you!
Ashley was extremely helpful and prompt and kept me informed every step of the way. She was awesome to work with!
Ease of contact and quick replies
Eric kept us informed throughout the process. He was kind and listened. He answered our questions without making me feel ignorant. We had a great experience!!
We felt very supported by Ashley throughout the whole process. She was great with communicating, being personable, and went above and beyond by running the numbers multiple ways to ensure we made the best financial decision for our situation.
I had an absolutely fantastic experience with Ashley from Gum Tree Mortgage. What stood out to me the most was her exceptional attention to detail and dedication to finding the best mortgage options tailored to my needs. She patiently answered all my questions and guided me through the entire process with a high level of professionalism. Ashley's prompt communication and willingness to go the extra mile truly made my experience great. I felt supported and well-informed at every step, and I couldn't be happier with the outcome she helped me achieve. Thank you, Ashley, for your outstanding service and for making my mortgage journey a smooth and positive one!
Ashley was available and helpful. She was patient and never made us feel like we were stupid for not knowing certain things. She was willing to work with us to make sure that we got the house we wanted and we could not be more thankful for her and her advice and help!
Very professional and helpful. Explained everything in detail and kept us informed throughout the process.
She is a great loan officer and was always available to answer any questions.
Neely was very knowledgeable about resources and the buying process.
overall communication
Overall it was a great experience
Jim was very helpful in the process and did a great job explaining everything and being totally transparent. He helped us a great deal.
Everyone that was involved was beyond helpful and friendly!
Jim and his staff were awesome. Our closing was tricky - but they got us to the finish line. Grateful for the advice and thoughtful insights. We will recommend Jim to our network of friends and family!
Jim is professional and responsive. In order to get a property in Bozeman, MT, many times I would have to make an offer on weekends. Jim was able to give me a preapproval letter within an hour even on those weekend days, which was critical for me to be able to get a home in the end.
Clear communication
He was always available to answer questions. What we didn’t know was at the beginning when he was communicating with us, he was on vacation. I don’t know anyone that would have responded to work on vacation.
Very helpful, always available to answer any of our many questions. Pleasant and professional.
Getting back with us all the with a super fast response!
Ashley Brock made the process very easy and explained everything that I did not understand. I have already referred her to one of my coworkers due to the great experience I had with her
Always answering every question we had
I am a first time home buyer and Jim and Jacob Shirley have helped me tremendously with the process. They didn’t mind me calling at any time and most of the time with a stupid question but they still answered it and helped me when I needed it. I would recommend them to anyone who is looking to purchase a house.
Excellent knowledge and advice and quick responses. Great team of people.
The knowledge, advice,friendliness and patience were all extremely helpful and important to me. Mrs. Neely and her team turned the process into a smooth running joy instead of the nightmare it could have been. I can't thank all of the people involved enough.
Christina was very helpful And concerned; she made this process very easy and understanding!
Everything went smoothly
Neely Turner was great! As a first time home buyer she explained everything to me in detail. She very patient with me throughout the process and always available for me to ask any questions and responded within a timely manner.
Neely is always quick to respond and provide any advice or answer any questions very quickly! She was a pleasure to work with!
Thank you, Kenneth, for your assistance throughout the loan process! Kenneth McNeal made everything so easy and went above and beyond to get the loan closed! He was very responsive, knowledgeable, and reliable from beginning to end!
Neely was always there to answer any of my questions. She called and informed me with every detail what was going on and helped me in any way possible!
Excellent communication! Took care of us very well!
Great communication and a pleasure to work with.
He was informative and communicative. He gave great advice and explanations for my options and worked well to keep me within my budget. He checked in at reasonable times without being overbearing.
Eric was great to work with and guided me through a lot of issues at the end but we got it done. I appreciate your help with our purchase Eric.
Neely is great!
Neely was very professional and patient, taking the time to answer all my questions and explain everything as this was my first home buying experience.
Neely is so easy to communicate with and makes sure you understand the loan process.
Great communication very positive attitude
Eric was very professional and his partner Susan was also amazing. They both made the buying experience easy!!!
On top of things! Always getting things completed. Good communication and pleasant to talk with.
Very communicative and available when needed. He was very helpful throughout the whole process.
Straight forwardness
Jim is very efficient, dedicated, and quick to put together a complete picture to set expectations properly.
Easily accessible and prompt
Eric was a great help and answered any questions I had very quickly! He was fantastic.
Neely is very knowledgeable and helpful. She stayed in contact with me and guided me through the entire process! Thank you!
Eric was great and made our house purchase smooth and stress free.
Ashley made everything so easy, and seamless! I would absolutely be a return customer and send anyone I know her way!
He helped me in every way to find my forever home
Ashley Brock has always been a great person to work with and this is the third house she has helped me finance! She is there when you need her and makes magic happen! I will always appreciate what she has done for me and my wife!
Neely was very patient, informative, and professional. She was quick to respond to anything we needed help with. She was sure to work her hardest to make everything as great as she possibly could for my family.
Neely had amazing communication and kept me in the loop about everything that was going on. She helped me understand the process better since this was my first home purchase.
Neely was always ready to help any any questions we had. She is very professional, kind, and knowledgeable. This is our second time using her and she always does a wonderful job!
Courtesy, kindness, professionalism and quick responses. She and her team are the absolute best in the business. Everyone deserves a raise in pay.
Neely did everything she could to help up get a loan. She was always available to answer questions.
Neely was beyond exceptional with the help she provided and patience she had with us. She is professional and courteous, knowledgeable in her field of expertise. I could not have chosen a better mortgage professional to work with.
It was great working with Ashley and closing on our home.
Communication was on point. They were fast and efficient with all aspects of the loan process.
Everything! Nice people! Very helpful! Fast process!
Everyone was highly amazing to work with and the entire process was extremely efficient (provided I did my part too and gave them all the necessary information). I was also kept in the loop for every step. I will definitely be using GumTree again in the future! Thank you for everything!
Neely delivered answers and great customer service with a quickness that's hard to find these days. Thank You, Neely!
She stuck by me through it. Every time I had questions she explained. She’s the best!
The Best in the Mortgage Business!
Eric, Susan, and every other worker who worked on my loan were absolutely amazing! They were so helpful and understanding. Every problem that arose was taken care of swiftly. I was told not to worry about anything that they would worry for me and handle it! Anytime I called, I always got an answer or a call back not long after I called even if they weren’t in the office! I can’t thank them enough for everything they did for me and my family!
Ms. Nelly take the time to make sure all the information is give and understood. She also makes sure you are comfortable and helps you nonstop throughout the whole process.
We loved working with Neely. She was so responsive to our questions and concerns. She worked very hard for us to get us the best interest rate possible. She treated us like we were friends instead of clients making us feel so much more at ease. We trust her completely and would recommend her to everyone!
Neely was very timely on every response and if she says she will get something done she will. Enjoyed working with her very much
Neely was very helpful in navigating the process of home mortgage loans. She kept me informed step by step and worked hard to get the approval.
Everyone was so nice and helpful, answered all my questions and kept me informed of each step.
Everything went smooth as possible.
Ashley made the house buying process efficient and seamless for me. She was great to work with, and she kept my wants and needs as top priority throughout the entire process.
This is our fourth time financing with Jim, and to put it simply Jim and his team are amazing!!!! Buying a house is always stressful! Jim went above and beyond looking after us through the entire process. We are very fortunate to have found Jim 6 years ago, and we would never consider going with anyone else.
I guess it's just part of the process
Quickness, communication, and the hard work put in to make our loan go through.
Neely was so kind and caring and did everything to get us in our new house she worked with us stayed on top of everything she does a great job
She went above and beyond to help us and she treated us like family
Ashley was great to keep us informed throughout the whole process and worked quick to ensure we got the house we wanted.
Neely was very informative and easy to work with. She always kept me updated on what to expect and even walked me through a couple of things that I didn’t understand. I would recommend her to anyone!
Ashley took care of everything, communicated very well. Great job
Neely and the lady’s are wonderful! I can not speak highly enough of them. They worked very diligently and treated us like we were their own.
First time buyer, very easy experience. 10/10 will recommend to anyone in the market to buy a house.
Excellent service!! Always willing to help
Kenneth went above and beyond to get loan closed , and make purchase, flow thru to get purchase complete. Thanks
Ashley was quick to answer any question I had. She helped make my first time buying a home as easy and smooth as possible.
Our process had a lot hoops to climb through but Kenny and his staff was excellent in helping us navigate everything!
Since we live in California and buying a house for my son long distance, we were not sure what to expect. But working with Ashley was great! She made everything so easy for us, answered all our questions and made the transaction pleasant for us! We highly recommend Ashley to anybody needing a mortgage. Thank you so much for all your help!
This second time we’ve used Jim for home mortgage. He was very helpful and detailed through the whole process. Would definitely recommend to anyone getting an mortgage.
Jim Shirley and Patience were great communicating eveything we needed to know (and what documents we needed to provide) in order for our home to close timely. We felt like they looked after our best interests and were always available to answer any questions. We appreciated Jim's counsel throughout the buying process. Highly recommend!
Jim always answered my emails and calls. He was always able to provide information needed and provide advice for our credit scores and escrow.
Pleasure working with neely. Will work with her again and again
Neely was always available for my questions and always gave the advice that was best for me-even if it probably would’ve been easier for her not to in some instances.
Neely was great with communications, not over communicating (which we love). She got answers when we needed them, advised us on what the next steps should be and met with us at the closing so we could put a name with a face. Overall, she is great! Would highly recommend her!!!
Neely turner helped me from start to finish. My consultant, Neely Turner, went above and beyond to answer every question, and advise me in every step of my first home buying experience. I always remember the efforts and good hearted relationship that her and her team showed me. I will return to Neely Turner in the future, and will suggest Gumtree mortgage for all my future home needs. Forever grateful for all the efforts!
Jim always was prompt in communication, helpful in clarifying our loan details and helpful in processing what we needed.
Jim is a true professional and a pleasure to work with. He is a great teacher and was happy to walk us through the process and context. I also greatly appreciate his attention to detail.
Neely Turner made the experience effortless and smooth. If we buy another house we will be using Neely again.
Being 21, I didn’t think it was possible to purchase a home, especially with a few years of credit history. Jim and Patience went above and beyond! They were able to take all of my information over the phone, and we heard back about our approval within a few days! Jim wrote several pre-approval letters for us, answered within a few minutes of emailing back and fourth and even replied over the weekend. We are beyond excited to finally be home owners! I highly recommend Jim and patience at Gumtree Mortgage! If you’re looking for fast replies, amazing customer service and someone who is willing to walk you through every possible question you may have, Gumtree is the way to go! Thank you all for your help through this process! We appreciate you and will recommend you to everyone!
Gum Tree IS THE BEST!!!
Very easy to work with, and made the whole process clear when needed! Very friendly and helpful
Ashley was fabulous!! She was so knowledgeable and professional throughout the entire home buying process. Ashley answered all my husband and I’s questions. She made home buying process a breeze, especially for first time buyers. 10/10 recommend Ashley!! Thanks for everything! 😊
Jim was great!
Neely helped make the process quick and easy. She was always available anytime we had a question and always responded quickly.
Jim, was very active with us while going through the process. A truly good guy.
Christina was amazing. She helped in every way
Gumtree went over and beyond for my family! Neely even helped us with getting better insurance quote! We will highly recommend Neely at Gumtree. The whole process was so easy and professional. Cannot say enough good things about Neely and Staff!
Jim kept us informed at each step. Took. Phone calls even when o
Eric and Lori were literally amazing! This was my first home purchase and things went extremely smoother than I’ve heard about when purchasing a home! We truly appreciate their day in and out dedication and communication they provided to us! Will always refer Eric to everyone I know!
Ashley was so quick and efficient! She easily handled everything with a fast turnaround without causing any stress to me.
She was super helpful and fast to respond to any questions.
Neely was available day and night! I accidentally called her after her she had already left work one day and she still answered all of my questions! She
She was very informative and knowledgeable with all my questions. Honestly made the experience a breeze for me.
Eric was great at answering any questions we had, and explaining everything well. He made the home buying process less stressful for us.
We started working with Jim halfway through our mortgage process for reasons outside anyone's control, so only interacted briefly with him a couple times and don't have much to go off of.
Jim was extremely professional and kept me in the loop throughout the entire process. He was able to answer all of my questions and guide me to the best possible solution to for my needs. All the realtors and title company was impressed with how efficient and thorough Jim was. I would certainly choose to work with him and his team again.
Eric did a great job with keeping me in the loop of everything that was going on
Christina made everything very easy
Everything
She was very helpful and informative throughout the entire process!
Neely and Susan, both were great and stayed on top of things that needed to be done. They are both experts at what they do.
Very easy and simple process
Answered all my questions
Great service couldn’t ask for better help and was quick about helping get us in our house
Neely was always available when needed! She went above and beyond to make sure we understood everything throughout the whole process! We’re glad we had her in our corner!
Ashley made this entire process effortlessly easy! Definitely an ordeal with plenty of curveballs from the seller and Ashley never swung and miss!
Buying a house could be a very stressful process but Neely Turner made the process seem simple she is very good at what she does!
As a first time homebuyer Neely made sure I had all the necessary information. She was quick to respond to my questions.
Neely is amazing! She answered every question I had and was very helpful throughout the whole process. She is an amazing asset to Gum Tree Mortgage in my opinion. She helped me on so many levels and I am forever grateful ❤️
Everything from beginning to end was a smooth process. Ashley was very patient and extremely helpful.
We were very pleased with the service that we received.
She fought for us when everything went down hill for us and went above and beyond for us while our agent was in the hospital. Nelley kept it all together and we know have our first house. There are no words to describe how much it means to us!
Very helpful through the entire process
Eric Cole was always available to answer any and all questions that we had, to offer advice, and just made himself always readily available. He made our home buying experience an easy one!
We was able get a new home and it didn’t take five years to get Neither when I say this home is perfect this home is perfect everything is beautiful We thank you miss needly ❤️👍🏾
Jim made it very easy to contact him. He helped answer questions I had as a first time buyer.
Before, I signed our contract, Christina had provided the highest quality customer service ever. She was quick to resolve any issues that arise. I couldn’t have done it without her expert consulting service. I will continue to recommend your service to my contacts and companies. My two cats laverne and Shirley and myself could not be more satisfied with your work, and we look forward to continuing this friendship. Sincerely, Gloria
I felt like I could call and ask questions anytime…..everything was explained well
Jim answered all our questions quickly and knowledgeably. We had great confidence in him.
Easy and Straight Forward.
Everything was taken care of and the stress off of me and my family
Ashley is very easy to communicate with… I think we used calls, texts, and emails to make everything happen. I also knew from a previous purchase that she was doing all she could to get us the best deal, so I trust her.
She was kind and quick and very knowledgeable!
Ashley was there every step of way with Great attitude to listen if I called her she answered. Working with Ashley was awesome.
She went above and beyond to get me in my home. I will be forever grateful to her.
Eric was so easy to work with. He kept me updated every step of the way, and he was very professional. He is great at his job!
Everything was online and very convenient.,
Jim was prompt with responses! Great working with him and his team!
Very helpful
Timely communication and an experience that was truly catered to my specific needs.
Jim made it easy.
She got things done quickly!
Ashley was very helpful and answered every question I had.
Great Communication!
Neely made herself available any time any day. She was invested in helping me and my husband with this loan AND she did it while having COVID 😳 it's obvious that she cares for her clients and enjoys helping people. She explained things well and answered answered any and all of our questions. This was our first mortgage loan and she along with our amazing realtor Cerritos Johnson, made this experience very memorable and we learned a lot in the process. Thank you Neely and your team for your kindness and assistance!!
She was very easy to work with and quick to answer any question I had. Despite only communicating by text, email, or phone.
I had a wonderful, extremely helpful, agent, Greg Baker.
Great communication. Answered all my questions, and kept me on track to getting my mortgage. Would highly recommend anyone trying to buy a house to contact Ashley Brock.
All went smoothly. Thx!
Constant communication and Jim explaining things thoroughly!
The frequent follow ups and a willingness to help in every way possible.
Eric helped us every step of the way. If we had questions, he made sure we got the answers. Communication was great and I cannot recommend anyone better! A+++
Neely went above and beyond for us to make sure we got the best possible mortgage for our home.
Very friendly
Neely was always available to me and answered all of the many questions I had!
Easy to get in touch with Neely and she works hard to make sure we are taken care of throughout the process.
Always answered any questions I had in a very quick response time.
The team at Gumtree Mortgage made me feel confident about the whole home buying process!
If you are in need of someone to help you purchase a home, DON'T HESITATE. This is our third home buying process with Ashley and I couldn't be more thankful for her this go around. She is always on top of everything. So efficient, so kind, and she will make sure you are taken care of!
Neely and everyone at Gumtree was very professional and provided excellent service in a timely manner. I would recommend Neely to anyone looking to purchase a home or refinance.
Christina was amazing throughout the entire process! Was always very responsive, always thought ahead and let us know what needed to be done, and got us closed in record time!
Very quick to respond to questions or concerns and did everything they could to make the process fast and smooth.
We started with one guy and were prepared to go elsewhere, then Neely came along and showed us exactly why we chose Gum Tree in the first place. She met and exceeded all of our expectations and I can't say enough about how happy we were with Neely throughout the entire process. She exudes professionalism and her communication skills are second to none. I would feel confident recommending her to anyone looking to purchase a home.
Mrs. Neely held my hand through the entire process and was always available when needed. I felt the genuineness inside of her and it made me feel so comfortable. I couldn’t have purchased my first home without her. My heart is beyond full, I am so grateful to have met her. Highly recommended!
Neely was excellent to work with!
The process was simple. It was nice getting to esign things and not having to come in. If something wasn’t understood, Neeley did a great job explaining. She responded quickly every, single time- whether it be weekends, or after hours! Thank you!
Good Communication.
Neely was so easy to work with! It was our first time buying a home and she answered all of our questions quickly. It was overall a wonderful experience!
Ashley was extremely helpful and we sure appreciate all the effort she put in to helping us with buying our new home. Very professional and thorough. I highly recommend Ashley and Gumtree for anyone looking at buying a new home.
Ashley made the experience a great one!
Neely went above and beyond to help us throughout our mortgage process.
I feel it could’ve been better if there had been more communication and urgency placed upon the loan process as a whole.
Rockstar! She was able to answer all my questions nd got me the best possible deal!
Christina and her personal touch to make sure we received the best interest rate. She stayed after us so we did not delay and miss the lock.
Kind and quick service!
Neely answering all our questions and providing us with the best service
Smooth easy process, fast processing of Mortgage. Lets you know were you stand and what is going to be needed the whole time!
Neely took time with me to explain every detail. She is other best
Neely and Lori were wonderful! Very professional, communicated timely, and made sure to make buying a home as stress free as possible.
Eric was great. Always answered our calls and willing to help. We always use him and will continue to in the future. Definitely recommend
Eric helped me through whole process It was different loan than normal but Eric help and made it work out. I really appreciate everything he did for me.
Constant support and information from Neely every time I had any questions. She made the process easy and fast!
More communication
Mrs. Neely made sure we was taken care of every step of the way she answered every question we had and every concerns we had along the way and since this was our first time buying a house she made sure we had everything we needed to succeed the process she is over all an amazing consultant highly recommend her she is the best And the sweetest can’t thank her enough!! -James and Cherish Willard
Ashley was great, super informative and was available whenever we had questions. She answered all questions promptly. If we ever buy a house again, we will be sure to use Ashley.
Neely was awesome. First time buyer and she made it so easy.
Neely is amazing! She knows her job and she's all about taking care of the customer. She made a stressful situation very pleasant and put me at ease throughout the process. Highly recommend her and Gumtree.
She was very helpful throughout the entire process.
My experience was great because I didn’t have the stress of worrying. My process was so smooth.
Always around to answer any phone call and questions that I had. Stayed on top of the rates and locked me in exactly when it was the right time.
Neely was very responsive and took time to answer any questions we had throughout the process.
She was very helpful through our whole experience.
Neely was very helpful throughout this entire process. She is the best!
She was very professional and got us our loan! She worked hard for us and it showed!
Neely has always been wonderful to work with. I have used her multiple times and will always use her when I can. I recommend her to everyone. she and her team make everything as effortless as possible and stay in steady contact.
Fast and no hassle!
You were very knowledgeable, professional, not to mention just a sweet person. I enjoyed working with you and I have referred you to my friends and family. Thank you for all your help!
They handled everything in a timely and professional manner . Very friendly !
Neely was very informative and always quick to respond to any question.
Neely was so helpful and took me on so last minute. She kept me informed every step of the way and answered all my questions promptly. This was my first time buying a home and she helped make this experience so great for my family.
Neely is always very professional and made sure we knew what was going on with our loan and that we had everything we needed. She made the process easier and we appreciate all she did for us!
Neely has a very pleasant disposition, she went over and beyond to assist me and I am thankful for her and everyone (including Lori) involved in my home buying process.
Ashley was extremely helpful throughout the whole process. She answered all of our questions and concerns in a timely manner and guided us along the way (which was great since we were first-time home buyers!)
Ashley was wonderful to work with! Helped to make the process of buying a home go smoothly! Thanks, Ashley!!
Ashley was quick and very communicative. She explained everything very well and made sure that understood everything she told me
Good communication, and all of my questions were answered in a timely manner.
Jim was available even at short notice to obtain for us pre-approval in order to buy a house in this hot market. All communication was neatly organized and prompt.
Simple and easy!
Worked quickly, and made the process very easy.
Ashley helped walk me through the whole process, from start to finish. She answered all my questions and worked around my crazy work schedule.
Jim was really patient with us and went above and beyond in helping with a complicated loan. We really appreciated his quick communication and hard work!
We were treated with respect and kindness, with clear direction and advice from start to finish!! Thanks Neely!
Eric made the process of buying my first home easy and answered all questions in a speedy fashion. Great service!
Jim was awesome! We had a complicated loan process and he was dedicated to finding us a solution every step of the way. We wouldn’t have been able to close without him! Excellent communication and service. We will absolutely use Jim and Gum Tree Mortgage for all of our loan needs in the future whenever possible.
Mrs. Turner went above and beyond to make sure the process went smooth and accurate.
Neely was truly professional and a delight to work with.
Ashley worked her b*** off and did such an amazing job. I simply adored her and gave her name out today. Thank you so much Ashley for helping me so much!!! 💗
She was there every step of the way. Any questions I had or anything that needed to be done she was always there and eager to help. I appreciate everything Mrs. Turner has done for me helping me purchase my first home! She's the best!
Neely helped us every step of the way throughout our mortgage process. I will forever be thankful for her expertise and kindness while helping us finance our forever home. She was always quick to respond and expertly answered any questions I had along the way. Neely is an absolute asset to Gumtree Mortgage and will always be appreciated by our family. Thank you Neely!
Really feel as though someone really cares. Neely and her team make sure to keep you informed and educated on what is going on. Great experience would recommend to anyone.
Couldn’t have ask for an easier experience!!
She was great at walking us through the process and very knowledgeable!
Ashley was very helpful and always available to answer our questions. Made the process super easy for us!
We have worked with Jim several times and he is always knowledgeable and professional. His staff were always available to answer questions. I also want to mention Patience Gregory. She always returned calls promptly and answered all our questions. Hats off to a great company David Gardner
I felt very informed and always comfortable asking any questions I had. I was able to work closely with Eric and his team in order to purchase my first ever home! I am grateful I chose them to help me with this major life purchase! I had a wonderful experience and would refer them to everyone!
I’ve financed and refinanced several homes. Jim and Gumtree knew what they needed and communicated beyond my expectations. By far the best mortgage experience I’ve had. I highly recommend Jim and Gumtree. Save yourself some time and frustration, go to the experts and avoid the big banks.
Neely always goes above and beyond to help her clients. That is why I am repeat customer of hers. Love her !!!
Responsiveness Professionalism Knowledge of their space Communicative
Your kindness and patience made this experience so great.
Quick responses and great service!
Ashley was amazing! She was so patient, kind, and fast at responding! My realtor even said she was amazing and that she would be recommending her to her other clients!
The personable vibe Neely gave off.
Neely Turner is what made my experience GREAT!!! She's the Best of the Best
Neely and Lori made the entire progress super easy and took the stress off me. Thank you ladies!
That she was really patient. She guide me through all the steps made the processes easier.
Ashley was very informative, knowledgeable, and helpful in explaining things to my wife and I about buying a house that we didn’t fully understand. She made the experience less stressful and went above and beyond in helping us.
Neely made it very easy. She always was on top of everything and was patient with me when I was busy. She made something possible I didn’t think I would be able to do anytime soon.
Ashley was very attentive to all of our needs. She answered all of our questions and gave us personalized advice. Outstanding communication. We were truly blessed to have her by our side for the biggest purchase of our lives. Highly recommend her!
Christina eased the stress in a stressful situation. She is absolutely amazing and I won’t deal with anyone other than Christina
Christina was absolutely amazing. She kept us informed and helped us through the entire process. She was always pleasant and answered all our questions. She went above an beyond to help us close on our house, I would recommend her to everyone!
Neely made it great. She worked with us through a difficult time due to Covid. It was through her that we were able to have our dream home.
Eric made it simple and easy to contact him. He explained everything very well and was able to get my family and I in a good home within a reasonable time!
Neely was extremely quick and efficient during the process. Very kind and helpful with everything we needed!
She was extremely professional and patient with me during my loan process because my case was not an easy one.
her go get it attitude her advice her communication skills
Jim and his team were incredible! They walked us through the entire process from start to finish. Since it was our first home, we definitely needed the extra support and hand holding. My husband and I felt the process was smooth, organized, with excellent communication. Jim was very prompt when asked by our realtor to send documents regarding our loan for offers, which is very important in this competitive market. We appreciate the time and great care taken to complete the loan process and will be forever grateful for the service that helped us get our first home.
She made everything very smooth and quick process.
Was very helpful with any questions we had and quick with responding back.
They worked out any problems we had to ensure we got all we asked for.
Jim was so easy to work with. Any questions I had were answered quickly and honestly. Jim made the home buying process a breeze and I would recommend Jim and his Gum Tree team over anyone else in the valley. Thanks Jim!
We were able to get through the issues thanks
The communication was great.
Neely was very patient and understanding. Kept me updated every step of the way . Also answered every question I had .
Neely was GREAT!! very patient, fast working and good at communicating to keep me up to date with where we were with the process!
Jim was always quick to respond and helped us make the best choice for us!
Neely always responded in timely responses. She gave me recommendations on what to do to increase my buying power. She explained well when I didn’t understand. I would definitely use her again and recommend.
He worked with us in a very difficult time to build a house with prices going so high. He did a fantastic job and got our new house closed.
Neely, went above and beyond to help explain the process and what was in my best interest. I will definitely recommend Neely and the company to all my business associates. Thanks, Alice Jackson
Nice people and answer all my questions
They were kind
Ashley was very helpful and professional when it came to communicating with me. She explained everything so well and never left me alone.
Christina answered all my questions, and made the process so easy!
Neely is very friendly, informative, and easy to work with. Made the process of buying our home a lot easier than we expected.
Eric was amazing - very friendly, professional, and knowledgeable. I needed to get the pre-approval and the loan quickly. Eric did not hesitate to take care of my needs. I could not be more impressed!
The whole process was an absolute breeze with Ashley! She helped me with everything!
Made everything easy for us.
She helped it go by as smoothly as possible I feel like
Mrs. Brock was very respectful, resourceful and patient with us !! She always returned our calls and text and we really appreciate how kind she is as to us!!!! Awesome lady!!!
The level of experience and great communication skills and very nice people
You did all the work and I’m lazy
She was a pleasure to work with and made the transaction quick and easy.
Everyone was ver informative. Mrs Neely was very patient and did whatever it took to get me approve. Mrs Neely is an extremely hard worker and I appreciate everything she done to make this process happen.
The communication and confidence that I received from Ashley made me feel comfortable about going through the process of buying a home for the first time. I honestly thought the process would be hard and I wouldn't be able to do it, but working with Ashley made it so much easier and I overall had a great experience.
Very friendly and professional staff.
Ms. Neely made the process smooth. Communication was awesome and I would recommend her to anyone looking to finance their new home.
The communication was over the top good
Very helpful and provided clarity when needed.
Ashley reached out to me when rates were good to help us. She worked hard to ensure we knew all of our options and bent over backwards to accommodate our crazy schedule when it was time to close. She’s fabulous!
She was very patient with my husband and I on getting our first house. We went in blind and had no idea what we were doing. She was so helpful and everything was so easy for us. I recommend her to anyone!
Neely was awesome at communicating with both me and my wife through the entire process and even after. She made sure we understood every step and was always willing to answer question. We bought our first home through Neely and she made it as simple as possible. Neely was honest about every question we asked her and was always there to guide us the best she could.
Super easy process and very good experience
Great………………
The service
Jim and his team made this experience so easy and made sure that I was well informed at every step of the process. I don’t plan on ever buying another home but if by some chance I do I wouldn’t use anyone else.
Everything went smooth
Ashley is always informative, helpful and a pleasure to work with. I have recommended her to multiple friends and family.
Thorough, great communication, on top of it
❤❤ so thankful for yoouuu
Neely is the best I have ever dealt with, she is very prompt and knowledgeable. She takes time to answer any questions and works hard to get the best deal. It was the easiest and smoothest transaction ever. Would highly recommend.
All of our questions and concerns were handled professionally and with great care and expertise. We couldn't be happier with the service we received from Ms. Brock!
Eric kept me looped in every step of the way. He also answered any and every random question I had.
we had access to her at all times during the buy.
I really enjoyed all of my interactions with Ashley. She was always available for questions and made the process very smooth. Thanks.
Ashley was super informative and went above and beyond to make the whole loan process super easy! She answered all questions and kept us in the loop the whole time. We wiill always recommend Ashley Brock to anyone!
We were kept informed and any questions were answered.
Highly recommended!!!
The whole process went very smoothly.
Eric was always available to answer questions and very professional!!
Top notch from beginning to end
Eric is very knowledgeable and helpful. Highly recommended!
Ashley is always very helpful and knowledgeable about her product. I would gladly refer her to anyone looking to finance or re-finance a home.
Cole and staff were always available and happy to answer any questions!
Eric Cole was very involved with us through the entire process. I can't rate our experience with him high enough. If everyone at Gum Tree is as helpful as he is, you have something truly special going on.
Fast, easy, convenient and very professional employee (Neely Turner) with the best customer service.
Friendly people that seem to love what they do and are good at what they do.
Neely really worked hard to help me get a decent house payment.
We have used Jim and his team at Gum Tree twice now and both times have been great experiences. Our mortgage team worked quickly and efficiently with us. They let us know exactly what they needed from us and we closed on the exact day we agreed upon in the beginning; no extending and going back and forth. We can’t recommend Jim and his team enough!
Very informative and helpful
Great communication and very helpful.
She was amazing and very patient with us!
communication
Real friendly and very helpful
Very responsive and great service
Eric helped make the process simple and easy which was appreciated since we were first time homeowners.
Jim Shirley and the team at Gumtree Mortgage were quick, courteous, and helpful. Once again they made this process painless and completely satisfactory. I’m sure it doesn’t happen this way all the time but I cannot believe the turnaround we had from application to closing. Couldn’t recommend them enough!
Neely and Susan worked hard to get all the needed documentation turned into the underwriters. I really appreciate everything they did to make my dream of being a homeowner a reality!
The process was easy and smooth, communication about the process was transparent and readily available.
The process was simple and 100% on-line!
Neely was very helpful and responsive. I will highly recommend her to anyone that’s looking to buy a house
Neely made the experience pleasant and was very knowledgeable in her job. She made sure that I had ever and made the process easy. She kept the communication open and was very nice and friendly. I am thankful that I was able to do business with Neely.
Eric is always wonderful
Neely is such an amazing person to work with. Her communication is five stars! She informed me though the entire process.
I was a first time home buyer. Eric made sure he explained step by step to me. Anytime I called with a question, he answered it with a smile and reassured me I was on the right path. I'm so glad I was able to meet Eric for my first experience!
I did absolutely nothing. Eric did it all. Sitting on the porch at my new house, listening to the wind blow the windchimes, watching the sunrise. Thanks.
Neely made it great. I was a pleasure to deal with her. She was extremely helpful. Neely on the spot for all our needs. Can’t say enough good things about her.
Neely stayed on it till the job got done. She communicated very freely and clearly with us and made sure we were able to close on time.
Ashley was very friendly and always made my wife and I feel comfortable asking her questions. She was very knowledgeable and helpful throughout the whole process I always felt confident she knew how to get the job done and that means a lot to feel like the person your in trusting your new home loan with us competent and will get the job done.
Christina brown make it great
Eric is the best to work with, he makes things so easy and simple with a great friendly attitude.
Mr. Cole made the process so much easier for me, he explained everything that I didn’t know or understand. His response time after a missed call was very quick. Thanks so much Mr. Cole, you are amazing🙏🏾
Honest and available
Thank you so much !!!
Eric was very friendly and helpful. He always answered my questions quickly. He was always willing to do anything to help.
Ashley's professionalism
Christina was very helpful and attentive to my questions.
Prompt and helpful
Very responsive and took care of things swiftly
Excellent job from start to finish!
Ashley Brock has helped us through the loans for two houses, we are very grateful for her assistance. She is super friendly and professional and made the whole process very smooth and quick. She's the best!
Christina Brown!
everything was great thanks
Neely and her team at Gum Tree made my mortgage experience quick and easy. She is knowledgeable and communicates very well through the whole process. I would recommend her to anyone!
Neely is amazing. She was so helpful with the entire process. She was only a call or text away. She was always friendly even during my frustrations. She never made me feel bad instead she reassured me that everything would be fine. I can’t thank her enough for all she did for me and my family!
Jim and team were very helpful in every step of the process. We had a lot of delays and curve balls with a new build, Jim and team checked in regularly and kept on top of all of changes.
Finally buying a house at age 50. Didn’t think it would ever happen.
Just great hospitality
Ashley was very quick to respond to any question I had. As someone new to this process, she made it go by smoothly. She was also very informative on what was going to take place and what I needed to do during the entire process.
Ashley made the whole experience very easy and she was very easy to work with. Very professional
The entire moving experience is very stressful to me. Christina was always happy to answer my many questions, explain what I did not understand and keep me updated on the entire process.
From start to finish we were giving advice things explained that we did not understand which made the process go very smoothly and quickly. This is the first time we have bought a house and Christina and Gumtree mortgage made this a very easy process.
Ashley Brock was very professional and just overall pleasant throughout the whole process. She made everything so simple and easy! If I ever had to go through buying another home, Ashley would be the first and only person I would go to for help. I will and have been recommending her to everyone thinking of buying a home! She was such a huge blessing to me and I will forever be thankful for all her help!
The ease of the process
It was my first time buying a home and I felt like I had so much help and the stress was relieved after finding out how great Neely was during the process. She was very patient and helpful I would use her anytime in the future that I plan to buy a new home or recommend her to any friends.
Everything went through the loan process with no issues. Jim and team were there to help every step of the way. Great team!
Christina was great very helpful from start to finish always answering any questions we had we would definitely recommend her to anyone
Wonderful experience Would recommend her to everyone
Christina was very professional walked us through the process every step of the way answering all of our questions very pleased with her
Just the over all way you took care of us by answering all our questions and being extremely polite and patience with till the very end.
She was determined to see us with our dream home she wasn’t giving up thank Neely you’re the best
Mr. Cole was very professional and timely about calling when we had news or any updates. I would recommend him to anyone looking to buy a house. Thanks!
Great experience
Kenneth was extremely helpful and professional during our refinance process. I would not hesitate to call him again.
Ashley’s patience with the entire process made everything worth it. Ashley has been working with us for the past year and a half. The communication was great!
Getting everything done that what made me feel better when I hear everything when it starts to process ☺️
She was willing to answer any questions I had. Always available and ALWAYS got back to you as soon as possible. I loved it, made me feel like a person and not another applicant.
Ashley was wonderful and helped us every step of the way! She got everything done smoothly and super quick!
Our first mortgage lender experience was terrible. For our second home purchase, we chose Ashley. Her communication and professionalism was great. We highly recommend her for anyone who wants to purchase a home.
Very Professional, Very Courteous, Saints Fan !
Thank you Gum Tree Mortgage for everything! I fully recommend Jim Shirley and his team at Gum Tree Mortgage. Top notch service all around!
Jim and his staff were very good at communicating with us. I have purchased five homes and Gum Tree was the best mortgage company we have dealt with. I highly recommend them.
Jim made getting our dream home easy and gave us clear instructions on getting the best loan and rate available.
Eric and his team made the process easy. He was there to answer any questions and concerns we had.
Jim was great
Eric and Susan did all they could to make sure we got our house
Jim and team were excellent at making sure I met deadlines to get the materials they needed.
you are all did good job. i appreciate it.
You did good job. Thank you so much
Overall, this experience was only made possible with the help we received from Christina. It would have not been made without her help. We are very thankful for all the help she provided us.
Very easy to work with.
Christina exceeded my expectations the way she got my loan approved so quickly, she and Lori were always available to answer any questions that I had,even though they were some problems on my part she continued to help me find a way to help me get everything taken care of, Christina and the staff at Gum tree made it much easier than I expected and thanks to them my wife and I have our forever Home
Neely was easy to contact and quick to respond. She made the entire process much faster and less stressful. Will definitely reccomend her to our friend's and family.
They are wonderful and sweet
Neely was amazing! Taylor and I hit just about every bump in the road in the homebuying process but we always felt like Neely had our back and was there to help us!
Ashley was very helpful throughout the whole process! She was able to answer all the questions that we had and was extremely responsive and informative!
Jim and his team were on top of everything throughout the process and were very professional. Great service!
Always very helpful
Kindness and keeping us informed of the how the process was going.
Knowledgeable, efficient, friendly!
Jim and his team were very helpful throughout the entire process and everyone was really nice.
Start to finish absolute professionalism and kindness and understanding.
It was such an easy process and Neely was always available when I had questions. She keep me informed during the process.
The customer service is outstanding. I appreciated the email notifications that kept me informed throughout the process. A definite plus!
From start to finish it was a pleasant experience. Neely and other staff were very helpful!
He explained things to us better and a very nice person would tell anybody to him
Christina was very responsive and helpful
To be unfamiliar with the process of home buying, Neely went over and beyond to make this the most pleasant experience ever!! I can’t imagine doing business with anyone else in the future. She is a top notch person and represents Gumtree to the fullest!
Everything went by smooth
working with Ashley was super easy and we did everything over email except maybe 2 phone calls. it was just a wonderful experience
The great feed back and you was right on time bout everything you was very friendly
The super fast response to everything and the great attitude and kindness of the people
It was quick and easy. Communication was awesome, informed me step by step about what was happening and what to expect next.
Ashley Brock made this a very easy and quick process for us. Being first time home buyers I’ve always heard negative things but she made it very easy.
Kenneth has always been open to helping us even when we weren't sure what we wanted to do. Kenneth has provided advice at times where there wasn't even any business for him. This obviously led to us only wanting to do business with Kenneth. He has been one of the most professional business people we have worked with and we truly feel like he always looks out for us and our financial situation. Would highly recommend.
Professional and very detailed.
You made the process super easy!
The level of communication and attention to detail was excellent.
Personalized service and clear, timely communication.
She answered every question we had and helped us out with everything!
Christina was there to answer all of my questions and to help us anyway she could! She was fabulous! Would recommend her to anyone!
Very helpful
The fact that all of our questions and concerns were answered in a timely manner was outstanding! This made our first time at buying a home exciting for me and my wife!
Jim was very responsive throughout the whole process, which was not an easy one. As a first time homebuyer, my loan application was not straightforward and Jim was very communicative the whole time. Jim was also extremely patient, even after I made a rookie mistake by opening a credit card before the loan was approved, which complicated things. I felt that he was my advocate and would recommend anyone to work with him.
A smooth process.
Neely is amazing! She answered all my questions rapidly. She’s great at what she does. I appreciate her soo much!
Ashley was very professional and worked quickly to make the purchase of our new home go as smoothly as possible. I would definitely recommend using her.
Well, it started off with Jim being available on Saturday to pre-qual me. Then everything else went smoothly as well.
The process moved quickly and smoothly. Communication was great and problem-free.
Responsive and helpful.
Have used Neely 3 times now. Has been a smooth and easy process each time.
Neely is very professional and knowledgeable. She is willing to help anyway . I would recommend her services to anyone
Christina was very friendly, timely and responsive to all requests and questions and kept me very informed during process of my loan closing.
She has great communication, everything was done in a timely manner, and she’s a really nice person.
Communication at every point of the process. An experience that could be awful is made easy with Jim and his team.
Neely, was very helpful during my entire process. She didn't hesitate to answer any question/questions I had. If and I purchase again I would pick her again. Neely is highly recommended.
Neely was always available to answer my questions. She worked diligently and quickly to get me pre-approved late one night before going to tour a home the next morning. Neely was always precessional, personable, and helpful- even when I felt like I was blowing her phone up with questions! I am so thankful we used Neely as our Mortgage Consultant!
Consistent communication and advice through out. Neely provided a calm in a storm of stress. So thankful for everything Gum Tree was able to do for us!!
Neely and the folks at Gum Tree exceeded our expectations during our new construction. I appreciate her making this the least stressful part of building a new house. The communication from start to finish was bliss! Thank you, Neely.
Great customer service. I highly recommend!
The financing process for my new home was very easy for me. I am completely satisfied with the experience.
Take a long time to process
Eric was very informative and helpful throughout the entire refinance process.
We were frequently kept informed of the status of our refinancing. It was very easy to get everything done in a timely manner. Everyone was always willing to answer our questions and offer their help.
Being our first time looking at purchasing a house, we did not have a lot of knowledge going into the process. Jim took lots of extra time to not only discuss regular mortgage questions, but also to help educate us and make us feel more comfortable about the situation. Jim made himself available at any time to answer questions and help us break through to purchase our first home in a tough market. -Kalob
Neely was always available and responsive to any questions I asked her. She went far beyond what she had to do! :)
Communication and the dedication
Mr. Cole is always very attentive, provides wonderful explanations throughout the process, and is always there to provide the best help possible. He made our entire process seamless and painless. His team is also great. We are very appreciative of all of his efforts and highly recommend him!
Eric did a great job, gave clear information, and stayed in contact every step of the way
Thanks for everything!
Neely Turner
Jim and his team did an outstanding job from beginning to end on my loan. No surprises and completed without a single issue. Highly recommend
Ashley was very helpful throughout the process and communicated with us every step of the way.
Neely made the process of buying our first home so easy!
Everyone was do helpful and kind the process was smooth and low stress which was great when moving from another state.
Stayed in contact during the process.
Jim always kept us informed and if he needed something, he let us know right away. Great communication and if we had questions, he was always there for answers.
As stressful as buying a house is Neely made it pleasant, and as easy as it could be
She’s a problem solver.
First timer buyer and Neely and the staff walked me through every aspect of home buying.
Make us understand what goin on
Simple process!
the whole process was very easy and Eric took great care of us.
We got a house! We thought we were going to have a problem, but she found a way to work it out.
Great communication. Fast service.
Kenneth communicates well and kept us informed. Was very helpful with the entire process.
Eric handled every where all I had to do was answer any questions he had for me and sign what documents I needed to sign. He got me the best interest rates I’ve heard of
Jim and his team made the financial and paperwork side of buying our home super easy. We were always well informed and could not have asked for a better experience!
Mr. Cole helped us in every aspect and answered all our questions
Jim is a very experienced, professional mortgage broker. He provided excellent counsel and was very responsive. We purchased new construction in Bozeman MT in the middle of a crazy real estate market and he made sure everything was taken care of in a timely and comprehensive manner. There were no surprises and the closing happened on time without any issues.
Very responsive and informative. We felt confident in Gum Tree's rate and service. Great staff.
Very informative & available at any time
A very informative simple process to get the best rates possible combined with great advice!!
Neely went above and beyond to answer any and all of my questions. I would highly recommend her to anyone I know. I could not have had a better experience. My wife and I cannot thank her enough.
Eric was great to work with, he was very responsive and helpful. The loan process went very smooth.
All great things
She made the process super easy!
A few years ago Neely looked at our credit scores and recommended some things we could do to improve our credit. We are homeowners now based on the advice she gave us!!
Neely was very good at helping us understand the home buying process. She was very attentive and kindly answered any question we had, day or night.
Very attentive and thorough with us every step of the way. Couldn’t be more pleased. Definitely will recommend Neely and Gum tree to everyone we know.
The process was made easy for us. We needed that because we were in the middle of selling a house, moving, setting up classrooms, and trying to get in our new house.
Eric was so thorough and speedy in getting our loan refinanced. He gave us immediate feedback and was always pleasant to talk to.
Professional service and answered all calls and questions. Treated us like family.
Jim is so professional, knows his stuff, and treats my clients with such great care! He is the best at what he does!
Personalized service! I knew Neely genuinely cared. She took great strides to explain every step of the process in a way that I could easily understand. A few years ago I was nearly prepared to purchase a home and had worked with Neely. The sale didn't go through (I needed to stay in NM and help a family member a bit longer) but I saved her number. I was so impressed back then I had told myself, "when the time comes SHE is who I want as my mortgage person." The first thing I did when I was back in the market was to call her for a pre qualification and advice. I can't speak highly enough for Neely Turner.
Jim always does whatever he can to make the closing happen. He is always honest and communicates often and well.
I really enjoyed working with Neely she was very thorough and professional. I’ve already recommended her to friends and would definitely use her for future endeavors.
Professional, knowledgable, friendly, and expedient. Everyone that supports Jim as well.
Neely is ABSOLUTELY Wonderful! I will never do business with anyone but her while buying a home! She needs a raise!
Jim went OUT OF HIS WAY on multiple occasions to make the process smooth for me. He also was very personal in his communication, but respectful. I appreciated his insight and care for me as a customer and as a person. I highly recommend him to anyone!
Communication and personal service
Easy to work with and communicated efficiently
Jim is a consummate professional and stayed in close communication!
The closing of the house
Very speedy and thorough
Neely is the most informative and supportive mortgage broker I have ever worked with.
Customer service above the rest!! Y’all made me feel like close friends/family. I felt comfortable through the entire process with your through explanations. I will definitely recommend y’all to anyone looking for a home.
Neely and Susan were amazing!
The process was easy, and organized. All the people we worked with were great, I would recommend Gum Tree to friends.
Ashley was so great to work with and was so patient answering all my questions.
Smooth and organized.
Always available. Kept me abreast of everything. On top of the issues. Great job.
We were nightmare clients who wishywashed all over the place. Eric treated us perfectly from start to finish!!!!
Awesome man great communication
Eric was extremely informative and got the job done quickly. I loved the “check off” list that Gum Tree Mortgage emailed me throughout the loan process. It let me be up to date with what was going on and not left in the dark. I felt very comfortable talking to Eric and putting the fate of my mortgage in his hands! Will definitely refer him to anyone in the area needing a mortgage!
The stream lined effort that was put in felt like I didn't have to do much at all.
Ashley always got back to in a timely manner, answered all of my questions, and did everything she could to make the house buying process go smoothly.
The experience was absolutely amazing. The smoothest experience ever.
Attentive and quick responses to questions. Friendly and professional all they way around.
Very easy to communicate with. Quick responder of emails.
Easy transaction
Neely Turner was the ABSOLUTE BEST!!! She walked me through every step and helped me in anyway she could. I had a great experience because of Mrs. Turner! THANK YOU FOR ALL YOU DID!!!
Very helpful and kind!
The People
Known Neely for a long time, called her while she was off about getting loan started. She walked me thru everything and answered all questions. Made the process simple.
My unpleasant experience doesn't have anything to do with Neely. She is the absolute best at what she does. Had it not been for her, I probably would've given up. The underwriting experience was the problem. There were irrelevant things requested, which prolonged closing that caused me a lot of stress and inconvenience in regards to my business.
Super easy
It was great
Neely locked our rate quickly, had great communication, answered any questions we had, and was ready to close before contract date.
Getting an approval was very quick and helped us very much in the house shopping process.
Neely great attitude and her willingness to get me into a home
Absolutely the smoothest mortgage transaction I’ve ever had.
Great communication, timely responses. Knowledgeable, friendly, and helpful. Kept me updated on progress. Very easy and smooth process, even with a FSBO house. Thanks for everything!
Neely communicated with us and answered all of questions, no matter how dumb they may have been. She got our loan handled quickly and efficiently, and I am very pleased with her work.
Ashley was very easy to communicate with and was willing to answer all my crazy questions. She was understanding of my situation and gave me comfort in walking through each step of the process. She was wonderful to me during a time I was uncertain!
His ability to make the unpleasant, pleasant. I would rather get a root canal than refinance, but Jim is very knowledgeable and put the customer at ease. He walked me through the process and his staff person Samantha was also very professional and helpful.
Very smooth process
If my husband or I ever had a question she would always respond no matter what time of day it was!
Everything went good an moved fast.
Eric is awesome!
Easy to work with, great communication, very efficient
Very responsive during this difficult time.
Neely is the best. No matter when my wife would text or call her she was always there. She checked on us even after we closed to make sure we was still doing good and happy. She always went above and beyond. I wish I could of gave her more then 10 stars.
This is the 2nd time we have used Ashley. She made our refinance a breeze! Everything went very smoothly and was done quickly! I highly recommend using her.
Ashley worked with us several times to make sure we had everything in order to get the loan for our house. We couldn’t have chosen a better person for this process!
Trust in the advice and guidance from Jim.
Neely was so wonderful to work with. From the very beginning of the application process until closing, she kept me informed every step of the way and answered all of my questions. Would definitely recommend her to family and friends. Thank you Neely for helping me buy my first home!
Neely and the staff at GumTree were kind, efficient and great to work with. The process was easy and explained throughout my experience.
Neely is top notch! Very professional and helpful! A+
Neely was great!! She was always available to answer any questions I had. The whole process went smoothly. I’ve already recommended her to 3 friends looking to buy homes.
Nelly was always there when we needed her even if it wasn't her job she would answer questions as best as she could or tell us let her see if she could find the answer.
Neely was great!! I was nervous and every time I called her she answered and discussed with me any questions I had. Neely had Covid and was out of the office and when I text her or called her, while being sick and not in the office she still took my call or answered my calls. To me that makes her a Great Asset to Gumtree Mortgage!!!
My experience was great because Neely explained everything to me step by step . I recommend Gum Tree Mortgage to anyone trying to buy a home.
Anytime I had a question or concerned he was quick to help me out and explain to me. And being a first time homeowner I didn’t know the whole process or steps and he walked them through with me and explained the steps to me and what it was and how it worked. I learned a lot through he! He’s truly amazing
Everyone that had contact with me was very informative and helped me understand each step. Made buying my first home a breeze !
Very detailed and on top of everything.
Excellent service and advice.
Knowledgeable staff excellent communication throughout the entire process
Seemed like they were very patient and helped me stay patient during the process!
N/A, Everything
Simple, quick,
This was my first time purchasing a home and Mrs. Neely made it a breeze and was super helpful!
No, I would know like to explain my reasoning.
Mr. Cole made the experience what it was. Hands down extremely helpful. This was our first home buy and we was lost. If not for the constant help Mr. Cole provided this could have easily become even more stressful then it was. He's extremely competent and knowledgeable. As well as a great communicator. He was always available for the dozens of questions we had.
Eric made the process seamless.
Neely was excellent in all areas. She was communicated and helped in any way possible. 10/10 would recommend to first time home buyers
I had the best experience with Ashley!
Jim was easy to talk to and kept me informed about what needed to be done. Even though I was "out of town" this presented no problem.
We Got Our House
Mr. Jim was the best to work with. He explained everything every step of the way, and the entire buying process a breeze.
Neely was great.
Professional and Courteous
Ashley is very easy to work with. She makes sure you understand everything before moving on to the next step. Ashley is also very helpful. We will use her when we need to again!
Everything was done in a timely manner, and smooth.
Ashley made the process of buying our first home quick, easy, and stress free.
i was just new to the whole experience and had no clue what i was doing.
Friendly and professional; the whole process was quick and easy
Friendly and professional; the whole process was very quick and easy.
The way she keep in touch with every thing
This is the second time working with Eric. It was as a great as it was the first time.
Gum Tree Mortgage is the BEST!
Very efficent and organized
Ken takes the time to explain things to me and I have no questions left unanswered.
Neely was very professional and great to work with. She always answered any questions that I had and made the whole experience simple and great.
Everything about working with Jim is amazing! When we bought our house 2 years ago he helped us move things so quick and so smoothly while answering all of our questions and making sure we got an amazing deal. This time we were refinancing and he did the same thing! He made sure we understood all of our options and helped us figure out thebest route for our refinancing. It was easy and expedient. I highly recommend him and Gum Tree Mortgage for everyone!
Neely is very knowledgeable and was always quick to respond when i had questions.
Ashley was very helpful and knowledgeable. She was very quick and clear with her communication. I'm very satisfied with my experience working with Ashley.
Communication and understanding the whole process. It was made easy and all questions were happily answered. Thank you so much!
Jim is a class-act, and consummate lender. His ability to understand - and then simplify - complexity, coupled with his unapologetic, matter-of-fact approach to moving towards a goal makes him - and GumTree, broadly - a great partner in the home-purchasing process. I cannot recommend him more highly.
Mrs christina Brown did a phenomenal job at making sure i understood everyting and was very easy to get in contact with and worked very hard she is amazing at what she does i will surley be sending my friends and coworkers her way .
Ashley was a pleasure to work with. Very helpful and knowledgeable every step of the way.
Every aspect of the process was great from the beginning to the end and every step in between. Ashley was always accessible and made the process seamless and easy. Would recommend Ashley to everyone needing a mortgage loan.
ASHLEY BROCK WAS GREAT I DID NOT HAVE ANY PROBLEM SHE HANDLED EVERY THING THAT SHE COULD . THE BEST ANYONE COULD EVER ASK FOR!
Ashley was very informative and very easy to work with. She made our closing process very easy for us!
Neely was awesome throughout the whole process and made it a breeze! I have already given her contact info to several of my friends!
Neely was excellent! She helped us every step of the way. Her instructions were clear and concise. I would highly recommend her and would do business again with Neely.
I loved the fact of how fast everything worked, the offer was accepted and then we were in our house in the next two weeks!
Neely was super easy to work with
Jim and his team were friendly, efficient and professional. What a great experience. Thank you!
This was one of the best finance companies I’ve ever worked with! Everyone made my experience as stress free as they possibly could! I would definitely use them again.
From stay to finish she explained everything I needed to do and it was a very smooth transaction
Neely was very helpful and prompt with coordinating all the juggling pins that is home buying! Would recommend her to anyone in the area!
I am a realtor, and I used Neely for my personal home purchase. I am convinced without her, I wouldn’t have the home. She was fantastic, knew just what to do and made the process so smooth. She is my “go-to” lender! Elliot Long
Mrs.Neely is very knowledgeable respectful and will guide you through the process of buying a home from start to finish
Eric was excellent. He communicated often and always in a clear and easy to understand manor. This is my second time to use Eric for a mortgage loan and I see his work ethic hasn’t changed!
Ashley was amazing at going above and beyond for all my questions and for walking us through every step of the process!
Ashley was very helpful with every step in the process of buying our home. She is very knowledgeable and professional. Would definitely recommend her for any home loan needs.
Kenneth guided us every step of the way. Making process easy for us. Gum Tree gets the job done with excellence. Very happy we partnered with them.
I have already referred several individuals to Christina. Although buying a home was stressful she made it pretty pleasant. thanks
Communication and very personable.
Very helpful and dependable!
The entire home buying process with Ashley Brock and Gumtree Mortgage was phenomenal! They actually exceeded my expectations.
She did everything she could possibly do to get us our house. we are very grateful for that and would recommend her to others. She’s very kind and very helpful.
We were kept informed.
Neely was great to work with!! She answered all my questions and even helped me while she was sick! Would 100% use her again!
The whole process was a breeze
Keeping us update thru the entire process Returning calls and explaining when I didn’t completely understand something at that time... Being super kind and working with us after office hours.. Thanks for all your help❤️
I don’t know her personally, but Mrs Turner is awesome!! She got our loan done as they say, quick fast and in a hurry. She kept us informed throughout the process. She made us feel important. She got done in three weeks what another company couldn’t get done in three months. My wife and I are thankful work all she done. I would recommend her and Gum Tree to anyone! Neely you are awesome. Thank You once again!!
Amazing with communication. Buying a home can be stressful at times. However, with Christina on our side, we never had to worry about what was coming next! She helped make our home buying experience less stressful!
Neely was extremely efficient and helpful. She effectively communicated any updates and changes. She provided individualized professional service.
The whole process from beginning to end was quick and very easy, Eric cole made this a very good experience for me! I was worried it would be stressful but it wasn’t at all.
Neely is very efficient and professional. She communicates any changes and provides assistance during application and closing. Thanks Neely
Neely is such a devoted professional. She made the home buying process such a breeze.
Ashley did a wonderful job helping us close on our house. The process for effortless on our part. Everything was a breeze! Thanks again!
Ashley did a great job communicating and explaining every step of this process to me and my husband I would highly recommend her
Ashley Brock was very knowledgeable and extremely helpful during the entire process of refinancing our home. She offered several suggestions to help us lower our interest rate, monthly payments and walked us through each step. I would highly recommend Gum Tree Mortgage! Their entire staff is very kind and helpful.
Everything from start to finish was handled exceptionally well.
This was the first time for us to buy a home through a mortgage company, so we were what you call green. Neely and her crew we very helpful through the process. Thanks Neely!!!!!!
The entire process was smooth and as painless as it could be. Neely was incredibly prompt with responses to questions that I had, and was always friendly and enjoyable to work with!
Wonderful!
Christina made this process so easy and smooth! She is very patient, calm and kind. She responds in a timely manner and explains everything thoroughly. I recommend her to anyone looking for a new loan!
Quick easy and very well explained.
I would recommend and actually have recommended Christina Brown at Gumtree to all I come in contact with. The refinance was a breeze. She answered all my questions in timely manner.
Neely did a wonderful job helping but my 1st home!
Neely was very attentive to my questions and concerns.
Jim was very helpful, and gave us a lot of information. He went out of his way to explain everything to us.
Jim and the folks over at GumTree were amazing to work with! Everything was done in a timely manner and as first time home buyers they really went out of their way to help guide us through the process. Highly recommended working with the GumTree team!
Eric was great to work with. I have already recommended to some friends!!
Neely was there to answer every question every step of the way. We were kept up to date on everything through the whole process. It made us feel at easy about using Gumtree Mortgage and we definitely had a positive experience.
They go above and beyond. Answers all of the questions with answers that you understand and appreciate. Very personable and friendly. Thank you for yet another great experience.
The information and communication Jim offered was great.
Christina was always available and went above and beyond for us..and got the job done..
They did a great job
Neely was the BEST. She answered my day and if they calls. She was always telling me when I would have something due, and she would always keep me up to date on everything. She made my first time buying a home a great experience. I knew everything I needed to do and have for the closing. She was great. 10/10 and recommend!
Very knowledgeable. She never left me hanging. The process of buying my home went very smoothly!!! Thanks Christina! You rock!!!!! :)
I would recommend Kenny and Gumtree to everyone.
Thank you so much for your help with our mortgage. If we ever buy again, we will definitely use you again!!!
I really appreciated the constant communication. I was never left wondering what was going on.
Honestly, the process can become a little stressful at times because of all the information that is needed! Christina Brown was very informative and helpful throughout the entire process! She was very patient with me and she always responded to me and handled my paperwork in a timely manner! She is very professional and I would definitely recommend her to anyone looking to purchase a home/ property!!
We were in the middle of refinancing when my husband lost his job & Christina was very helpful in advising us about what to do next. She was prompt when answering our questions. The information she provided was always accurate. We will & have already referred her to our friends for their home refinancing or loan needs!!
Jim and team were great to work with! Very knowledgeable and friendly. The whole process was smooth and stress free. Thanks again for helping get us into the home of our dreams in such a tough market.
Christina was great to work with! She kept us informed through the process and worked to make sure we got the best loan possible.
Any questions or concerns were answered and appropriate. Neely has worked with us for over a year while we searched for homes. She never gave up on us and was always there for any question I had. I recommended the buyer of our home to Neely and several others that have asked who we used. Neely is the best!!!
She was absolutely incredible! She treated our family with compassion and respect. Not to mention, we closed on our dream home!
Great team to work with.
Jim Shirley is the only person we have every used for a mortgage. He gets the job done very quickly and communicates along the way. His assistant Patience is also very good at her job.
Ashley has done an amazing job taking care of us. She stays in contact with us and makes sure any and all questions are answered. Ashley stays on top of things and will make sure the job gets done.
Ashley was so helpful and so Nice. I appreciate everything she did for me.
She was SUPER supportive of us!! That was my biggest thing from her because we don’t get a lot of support from people because we are young. She was always super easy to get in touch with and she made sure we always knew every detail of the entire process. She made buying a house super easy for us and we couldn’t be more grateful!
Went over and above for a complicated mortgage situation. I'm thrilled he was able to find a solution for a challenging project for a unique mixed use residence.
Jim is truly the best! I've done many transactions and Jim is the most diligent and professional I've ever had the pleasure of working with.
Jim always look after us, and makes the process of refinancing our home as easy as possible.
She went above and beyond to help me get my home loan. was very helpful through the whole process.
Great experience!!! Neely is extremely helpful and knowledgeable.
Great experience
Jim and Patience went the extra mile every step of the way in my loan process. Their communication was clear and concise, from the first day we spoke all the way to my closing date. Jim's vast knowledge of the mortgage industry put my mind at ease and his ability to effectively problem solve kept things on track when the inevitable challenges popped up. Jim goes above and beyond to help his clients. I highly recommend Jim and his team!
Christina was always accessible for any questions I had. She made communication very easy. Would definitely recommend her for anyone going through a refinancing process .
There was very little for me to do. Ashley and her colleagues did all the work and kept me informed about each step in the process.
They was helpful and answered any questions i had and made it fairly easy on my part of everything.
The very personal relationship we built with Neely. She was always there to help and advise. I could not expect better service with such a pleasant attitude. Neely was very professional and easy to work with I will highly recommend her.
Ashley was very responsive and informative. She was very fast and efficient!
Process was fast, easy and stress free. Neely was nice and professional. She was the perfect person to assist me with finding a home. I truly thank God for her.
Fast and effective
Ashley was so helpful we def would recommended her!
I love Eric Cole. He has helped me since 2007 and I have referred many to him. He’s helpful, very clever, and just a terrific man!
Neely was very informative and helped in every way possible. I would refer anyone to Neely for any mortgage needs.
My overall experience with Neely and her coworkers was AWESOME! She made it seem as though I was the only one who mattered at the time even though I knew she had other clients. She even answered my calls and texts after business hours. She made sure I understood everything that was happening. I appreciate all of their help! She made my 1st home purchase a memorable one!
It was a fast seamless process. Very happy with Neely turner.
Jim promised me a lifetime supply of Elk Jerky if I went with him. Seriously, Jim and his team were very professional, expedient and knowledgeable. The online workflows were intuitive and efficient, and everyone was responsive and friendly. I'd definitely recommend Gum Tree Mortgage.
Treated us like family. Kind and patient. Great experience.
Ms Neely was amazing! She tried to make every effort to make sure we were approved and that we were able to close the day we needed even in the middle of a winter storm!!!
This isn’t my first time doing business with Eric. Very helpful and very professional.
Everything was top of the line. Thanks N. Turner!
Jim is an expert in his field and communicated well with us through the process. We had many questions and Jim took time to answer them all.
From start to finish, I was informed every step of the way. This experience was so easy. It seems like all I did was provided my info, found a house, and the rest was history. Mrs. Neely is the best to work with. She made sure I knew she was available if I had any questions or needed any assistance. I thought I would never be able to own my own home. Without Mrs. Turner this would not have been possible. Thank you so much for all your work. I have recommended several people!!!!
My total experience from start to finish was wonderful. So convenient, professional, friendly, informative and prompt. I would definitely recommend gumtree and Christina to any and everyone.
Overall Neely did a wonderful job at getting everything accomplished that I asked of her. I feel I did offer a difficult situation and she handled it very well. Communication could have been better at times, but overall I was pleased with Neely’s ability to handle everything I needed!
Neely Turner “I just want to thank you and your fabulous team for such careful attention to my beautiful home! We are just about settled and we couldn’t be happier. It was a pleasure working with you and your top-notch company for my home purchase. I will certainly refer our friends and co-workers to you! Thanks, Zach Hughes
The professionalism, quick service, and honesty made our experience with Gumtree a pleasant one. Thank you!
Neely was very helpful, kind and patient during the entire process. She kept us very informed and made our refinance a pleasant experience.
Ashley is wonderful! This is the second time for us using her and we won’t do business anywhere else!
Christina answered all our questions and walked us through the whole process...so we could be sure and all be on the same page. It was stress free on our end and thorough work from her and Gumtree!
Everyone was very professional and informative during the whole process
Neely went above and beyond to answer all of our questions. She was very quick at getting back to us.
It was a very long process and Ashley was very patient through it all!
If we ever need anyone else again we will use her again & again!
Neely is great! She is very knowledgeable and professional. She was able to assist me with any questions or concerns I might have had with ease. Definitely made the house buying experience a pleasant one.
From the moment we called Jim and explained our scenario we knew he was an expert in the field. He was very responsive to all our questions and concerns and made sure we had all of the informaiton we needed to make an informed decisions about our loan options. He knew how to cover all the details so that we felt knowledgeable and comfortable in the decisions we were making. His team made sure we were well communicated with throughout the entire process and helped ensure we had a smooth closing.
I would highly recommend using GumTree Mortgage to anyone! John was very professional and prompt with everything that goes along with obtaining a mortgage. He kept it simple!
Eric’s years of experience combined with his professional approach made this effortless
Eric was great to work with. Always made time to work with me and gave great advice that would be beneficial to me and not just his comoany.
More than thrilled with my experience. Quick responses and thorough answers. Would recommend
I appreciate that Jim always takes the time to talk us through our options. I felt confident in making this important financial decision because of his commitment to our understanding. Also, Jim and Patience are always prompt in their responses to our questions.
Neely has been such an amazing help! This was our first time buying a home and she took the time to explain everything in detail and to really help give us ease of mind as we went through this entire process!
Thank you for your continued communication that was easy for us to understand. And the paperwork was FAST! Neely, you and Lori were always accessible when we had questions . Thank you so much for helping my husband and I get our Forever Home.
She was just awesome!!! Kept us informed helped finding better value of insurance. She just dealt with the headache of us wonderfully. Highly recommend her & Neely Turner.
Christina was wonderful start to finish. She shopped around for the best insurance quote for us, she helped us get a super low interest rate, was very fast and super thorough!! Thank you, the Lavanway family :)
Ashley is knowledgeable, efficient and great at her job. Highly recommend.
Professional and accurate with all services provided. Highly recommended
We couldn’t have had anyone any more helpful than Neely! She made this process fast and easy! Thank you!
Christina was great to work with. All our questions were answered in a timely manner and everyone was courteous during the process.
Christina was awesome to work with. We were first time homebuyers and had lots of questions. Christina was always very thorough and patient with us. I definitely recommend Christina at GumTree!!
Ashley is AWESOME!!! She made our first experience of buying house so easy and made sure we understood everything as we went along with the process! She worked with us and kept us informed from the very beginning to end!
Earic was great to work with, friendly and helpful 2nd house I’ve bought used earic first time and had no hesitation on calling for my 2nd hope I never have to buy another house but if I do I hope to use earic
Mr. Cole helped SO much with what ended up being a kind of nerve racking long process. He was always there anytime I needed him and kept me updated through it all. I will definitely call him when I am ready to buy my next one!
Neely is the best in the business and make sure the job gets done! Always communicating no matter the time. Definitely 10/10 recommend!
Step by step guidance and overall good advice. Always able to get in touch with them and get timely responses.
Christina was the best!!! I wasn’t very familiar with the process but she explained everything to me each step along the way. She also kept me updated from start to finish.
Support is an understatement! Eric along with Lori helped step by step until we were homeowners. I advice anyone needing assistance to give Eric Cole at Gumtree Mortgage a try. You’ll be glad you did!
I would recommend Neely Turner to anyone that is wanting to get approved for buying a house. She goes up and beyond to do everything possible to get the best interest rate, and affordable payment for your dream home. And very prompt to answer any questions you may have. If i buy another house I will most certainly do business again with her directly. Thank you Neely for everything!!
No, what can I say? You are a very kind person, thank you for all your help and patience.
Eric has always been a great support for both of my mortgages. He makes the process seamless and a joy from start to finish.
Neely got things done faster than I'd expected and was a great communicator throughout the entire process and very helpful.
Very knowledgeable, ease of communication, pleasant
Jim was extremely helpful and kept me informed throughout the process. He was able to anticipate the needs out our builder and the title company to be sure that everything went flawlessly. His assistant Paige was great about getting back to us right away as well! We were truly blessed to work with such a great, supportive team.
Kenny and his team are so open and transparent with the entire loan application process. It made it incredibly easy and comfortable. When my wife and I had questions he was quick to answer and did so eagerly. Highly recommend gumtree mortgage and their team!
Everything stayed in order and on top of things that needed to happen
She was great all around, between figuring out solutions and getting this thing done! 10/10 recommend her! Wouldn’t have wanted to do business with anyone else!
Great communication and help from everyone involved
Simple and easy.
Neely Turner was very helpful and supportive during our refinancing process. Being a self employed client, things can be difficult, but Neely was patient with the process, even when we we not!! She was very professional and a pleasure to work with.
She was amazing all through the process.
Neely was very professional. Responded to my questions in a timely manner. It was a pleasure doing business with her. Will definitely recommend her to anyone who is looking to buy a home.
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She was the absolute best and made my experience so stress free. She answered any and all my questions and tried to stay connected the whole process
Smooth process
Eric has been the most helpful in my opinion for all the reasons that we would have to go through on this mortgage.. and we are so greatly appreciated for all the time that we been through..!we would recommend Eric to all my friends for mortgage needs
Easy no hassle and great informed
Highly recommend Eric with Gum Tree Mortgage!
Ashley was very helpful and promptly assisted me with by answering any questions I had and by giving advice that was needed. I would highly recommend her to others.
Eric took me step by step in the home buying process. Never thought I’d be in my dream home until I met him and he offered advice on how to put myself in position and close on my new home. 100% recommend Eric for all your home buying needs.
Neely was so patient and nice to us. Even when things did not look as if they would work, she never gave up. She took her time and gave us her best. I am so grateful that we crossed paths. I would recommend anyone and everyone to work with her!! She get’s the job done! We can’ t thank you enough for all you have done!
The customer service and overall friendliness made it a wonderful home buying experience. Hands down I would recommend Jim and his Gum Tree Team.
I was happy that Jim took the time to discuss different loan options and ones I hadn't even thought of. I also liked that he had my best interest in mind with regard to our budget and being smart with our finances. His processor, Patience was also great to work with and was always very prompt at responding to any questions that we had.
Neely is the best.. She knows her stuff...
Great guy and a streamlined process
Neely made this such an easy process and was eager to answer all of our questions at any given time. I can’t imagine working with anyone else on this deal, she was GREAT!
I felt like I had 24/7 to any question or information I needed. Neely called / text everything I needed before anything was ever signed to make sure I understood. I really appreciated all the help and support!
Jim and his staff were there to answer any and all questions. If they did not have an answer, they were very diligent on getting the answer and promptly informing me of what they found out. They made my refinance a pleasant experience.
This was our first home and Neely made the buying process a breeze!! She also answered my questions in a timely manner!! She stayed in contact even after hours sometimes when I had random questions at night or early morning!! She was great to work with!! She is extremely patient!! Neely rocks!!
Neely was very helpful throughout the process. She was easy to talk to and we would recommend her to others!
It was great!
We have used Neely twice and enjoyed using her.
Prompt to answer any questions that I had and getting done what needed to be done!!
Working with Jim and his team was wonderful. He was incredibly helpful but also took the time to walk my husband and I through the loan process. His team was quick and very responsive. The whole experience was better than we could have hoped for.
Worked hard to get me approved quick!
Kenneth and his team did a great job communicating and getting us to closed.
Kenneth was always available to answer questions and made it easy to understand what was going on the entire time during our loan work up process.
Kenneth went way beyond for us and his staff.
JUST BY HAVING MRS. NEELEY ON YOUR TEAM MAKES EVERYTHING WORTH WAITING FOR. THAKS AGAIN! GUM TREE MORTGAGE YOU TRULY HAVEA GEM ON YOUR HANDS. WILL DEFINITELY BE SENDING YOU GUYS MORE BUSINESS!
My wife and I were looking to purchase our first home together near the end of 2019 and were so excited when we actually found our dream home! Neely Turner and her associates at Gum Tree Mortgage got right to work. Then, the pandemic swept the nation and everything in the world screeched to a halt. Except for Neely! She worked tirelessly and got us everything we needed! Her professional and tenacity are unmatched! Absolutely the best around!
Ashley made everything so simple and easy. Anytime I ever come across anyone looking to start the home buying process I am sending them straight to her!
Gumtree Mortgage has been fantastic to work with. They will get my business every time. Jim is there to answer any questions we have, and the process is seamless. Gumtree will always be 5 star in my book.
Nice and take time to talk with us
She was always available and personable. She treated us like family and never stopped putting us first.
Eric is the best in the business.
Easy and very quick process
Neely promptly answered my many questions. I am extremely thankful for her expertise in helping me make it to closing on my new home. She was great.
Mrs. Neely was very helpful through the entire process. She made sure to provide me with the correct information I needed. I was able to close quicker than expected.!!!
Neely's patience and determination to answer any and every question that I had, was impeccable. Very grateful for her hard work and expert advise from day 1 to the very end.
Christina .... she worked super hard to make sure I got this house . Sometime she would come to me because of my work . Thank you so much for all you did for me !!!
Neely and her team made our refinance such a breeze! She kept us very well informed and up to date the entire time. Such a pleasure to work with.
Jim was great to work with! He is very knowledgeable about the loan origination process, knows what can and can't be done, and is very good at communication along the way. You can't go wrong working with Jim and his team!
Jim always goes above and beyond. He makes the entire process as easy as possible. I would recommend him to anyone.
Wildly better experience than the administrative dysfunction I recently experienced with a similar loan at another bank. By contrast, Jim was efficient, personable but very professional, and very versed in what needed to happen and when. I will absolutely recommend Jim without any reservation. Thank you for the excellent service.
Everything went smooth and Christina was always on hand to answer questions we had. I highly recommend this company and Christina for any of your mortgage needs.
Christina worked very hard to get our loan going and always keeping us up to date. If we had any questions she answered us promptly. She is a very sweet and professional person. Will definately recommend her to other people. Thank you Christina.
Eric was so wonderful to work with. He always had answers to even the smallest questions I had and was so quick to respond. He made himself available at all times, even when he was out of the office sick he called me to make sure someone was helping me. I cannot reccomend Eric enough, very professional and kind. He made the loan process so simple and stress free.
Eric was great to work with. He was totally transparent through it all and helped guide me in the house buying business.
Ashley worked quickly and made everything so easy for me!
Eric made the loan process extremely straightforward and informative. He explained our options with us and reviewed the loans, allowing us to understand everything we needed to know.
We had a really good experience with Gum Tree. The only change I would have liked was a little more communication. We were doing a refi, so we were low on the priority list. But a little more communication updating up on the status of our loan would have been helpful. Thank you!
Ashley kept me updated throughout the whole process. I would definitely recommend anyone to see her for their mortgage. Thank you very much, Ashley.
Jim and Patience were very easy to work with! They were extremely responsive and provided clear explanations to all of our questions. They helped us through the purchase our first home and we could not be more grateful. Both Jim and Patience are personable and kind-hearted, setting them apart from every other lender we communicated with in the past. I can't recommend Gum Tree Mortgage enough!!
Neely is incredibly knowledgeable about mortgage options and was willing to work late hours to insure we closed on time and got the mortgage terms we needed.
Jim and Patience were exceptionally helpful throughout the entire borrowing process, answering any and all questions we had clearly. We had a very smooth process because Jim payed attention to all the information we needed to submit and kept us well informed on deadlines.
Ashley went above and beyond in meeting our refinance needs. I have referred her to several of my close friends. She makes every decision based on what’s best for the client.
It being my first time buying an home, I had no clue where to start or what I was doing. Mrs Ashley Brock step in n made this hold experience easy n joyful.. Im thankful she was the one to help me..
Everything was superb. Jim was attentive and professional through the entire process.
This was our first home buying experience, so we had a ton of questions about everything. Jim and Patience from the Gum Tree team always made themselves available to answers our questions and clearly explain what needed to be done. They also gave advice for other areas of the home buying process that we found extremely helpful. We'll definitely be recommending Gum Tree to friends and family.
Step by step information
Everything went great!
Ashely was great! She helped every step of the way and made sure I understood each and very aspect. Ashely was very timely and prompt when asked questions. Ashely made sure to check on me to make sure I didn’t have any questions or concerns along the way. I have worked with Ashely before and because I had such a great experience the first time I contacted her again when I needed further assistance with financing again. I also plan to use her again if ever needed.
I highly recommend Jim Shirley. He was great to work with, kept us well informed, kept everything going smoothly and he made us feel like we were his only clients.
I felt like our best interest was top priority.
Buying this house is the second home that we have done through Ashley. She has made the process enjoyable and stress-free. So thankful for her services and highly recommend for anyone.
This is our second experience with Ashley and we continue to sing her praises! She is professional and prompt! After using Ashley for the purchase of our first home, the second experience was even easier. She had all over our information ready to go and only needed updated records for our application. She looked out for us during the whole process. Ashely was always there to answer our questions whenever we needed her. I would 100% recommend Ashley to anyone looking to finance their next home.
Highly recommended!
Jim is very knowledgeable on all things mortgage related. Kept us well-informed on process, especially during delays. Great communication. Very easy process, including online signing, etc.
We have used Jim Shirley several times. He has been great every time. Very easy to work with. I would recommend him to anyone.
Awesome service and very easy process!
Jim Shirley is the best! He helped us get our new home, he answered all our questions and made all the home buying process easy.He is very professional,knowledgeable, and friendly. Jim and the team at Gum Tree Mortgage were great. Highly recommend!
Tried his hardest to make things easy for us! Explained to me in detail what was going on.
Christina was a great person to work with because she there to answer all our question and concerns about the process and she went that extra mile to make sure we had all our documents to complete our process and she always updated us on any changes that was going on with our application.. and she's a great agent to work with..I would recommend her anytime to someone else...
Keeping us informed, made sure we understood all the information we needed. Putting together paperwork. And updated us daily if needed on our status
Ashley's communication and thorough understanding of the whole process helped put my mind at ease while purchasing my first house.
Jim really has spoiled the home buying experience, if I move to a state he isn’t in (unlikely) and have to go through someone else I’m positive he/she will pale in comparison to how great Jim was. Jim, honestly, went at this whole home buying thing in the most candid, honest, and helpful way. The next home we buy will be 100% through Jim and Patience.
Eric and the staff went above and beyond to make our experience a pleasant one.
Neely is the best. Buying my home with Neely was easier than any of my purchases in the past.
Jim was responsive and very helpful during the purchase of our first house. He took extra time to walk us through how the process went and was very patient with us. Very happy to work with Jim, would highly recommend him to anyone looking to buy a home.
Neely was very understanding with us being first time home buyers and she is VERY knowledgeable about what she does. She told us exactly what we needed to do to get in our home and it happened a week before closing was originally scheduled. She walked us through every step with kindness and professionalism. Even though I bugged her with annoying phone calls and texts she never wavered! I recommend anyone who is buying a home to go through Neely Turner! She gets a million stars from us!
thank you for making it possible for me and my wife get the house of our dreams will always send business your way thanks for going above and beyond for us during these trying times of the virus.
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Extremely professional and patient with me as I was completing my divorce. The hard work displayed is greatly appreciated. Thank you.
Made the entire process easy and was a pleasure to deal with. Would definitely recommend using Ashley for all of your Mortgage needs.
The staff at Gumtree, Mr. Cole in particular, was amazing! They were patient and extremely helpful.
He was quick to answer questions.
Neely took the time to help us understand the building process. We had never built before and she walked with us step by step to make sure we didn't drop the ball. The service we received was wonderful and we will be sending more people to her.
Mr. Eric was so patient with us and very understanding on our first home purchase! He helped us understand things in ways no one else could! We would 10/10 recommend anyone to GumTree mortgage!
Jim was great! Much better than our prior loan application experiences.
Ashley was very easy to work with. She got me the info and documents I needed in a timely manner! Can’t ask for better!
Jim Shirley is highly knowledgeable, experienced, and efficient! His efforts on our behalf gave us the best interest rates. He was very professional and responsive to our communications. We are very grateful for his work on our purchase.
Neely is great! Very professional.
Knowledgeable and helpful.
Mrs. Turner made our first time buying a home very pleasant and easy! Great communication and time efficient. Great experience!
I just want to say thank you. I was 25 years old and was in the process of getting a house. It really was a big special moment for my family and I.
Eric it's always great doing business with you. You are always very helpful. Thank you so much!
Excellent response time before, during, and after work hours!
Gum tree was always available to answer any questions
I've used Eric two times and both times was a great experience he will answer all questions you may have for him and help you to understand them
Ms. Neely went above and beyond helping me get this house... she is awesome at her job! I can not express how much gratitude for having Neely at my side during this house purchase.. she is wonderful!!
What made my experience great what how available and timely Neely was to answer any questions I had. She also was very timely in getting everything done and processed in a short amount of time. She was always polite and professional and made my first experience of buying a home very pleasant. I am very thankful.
Despite covid, both Jim and Patience made buying our new home pleasant and simple:)
Mrs. Neally and the staff were amazing, friendly, and very helpful.
Great experience overall for a first time home buyer!! Definitely recommend!!
Ashley was very helpful as well as knowledgeable about the whole process. I would defiantly send anyone to her for any mortgage needs.
Ashley was very professional and informative. She communicated well and answered any of our questions in a timely manner. The process was seemed simple and effortless for us. Ashley did a wonderful job handling everything from start to finish. We will definitely be calling her again for any of our future needs.
Jim and his team was very easy to work with. I would recommend him to anyone looking finance a house.
My process before switching over to Gumtree was a bad experience overall. After switching to Gumtree I never looked back and closed on a great deal. Thank you Neely!
Ashley was quick to get the process going and was helpful in letting me know what I needed to do to get the information she needed.
Newly is very personable and always willing to help get us the customer where we desire to be!
Ashley made the entire buying process super easy! She did everything for us and kept me stress free!! Would highly recommend her for your next home purchase!
They were patient with us!!!
Kenneth and his staff do an amazing job! They keep you informed and patiently answer any questions you may have. I have used Gumtree before and if I am ever in the market again, I will certainly use them again.
Eric Cole goes above and beyond to help with your loan process. Susan Sappington also worked very hard with the processing of my loan. This was my second home to buy with Eric and if I ever buy again, I will call Eric at Gum Tree Mortgage!
Jim was always quick to answer or return my calls/text and was always pleasant to work with.
Incredible to work and I would highly recommend to anyone who is trying to purchase a house for the first time
Everything went smooth and Ashley was always quick to answer any questions and help with anything I didn’t understand. All around great job by Ashley and gumtree!
Jim made the process easy. He was great about keeping us up to date and informed and always took time to answer any questions that we had.
Very efficient..always kept us up to date on what went on with our loan.
Neely helped us every step of the way and answered every question we had no matter how small or big it was. She was very professional and is genuinely a nice person.
Ashley went ABOVE and BEYOND to get us into the house we wanted, at the rate we wanted. I wish I had employees that would take the initiative she demonstrated during the whole process! We will recommend not only Ashley, but Gumtree Mortgage to everyone in the market to buy!
Neely is great to work with. She is very knowledgeable and always willing to go the extra mile. She has helped several members of my family through the process of getting a loan and buying a house.
It was great.
Jim and his team were very responsive and timely. As with many home purchases, there were a few hurdles to overcome with the sale. Jim and his team were very patient and worked hard to make sure we closed on time. Great company!
Neely made this process effortless. She was available to answer any questions we had. We would recommend Neely for any mortgage needs.
Just the overall simplicity!
We absolutely loved working with Neely. As first time homebuyers, we were clueless as to how all this works! She made this process as easy as possible for us! She was pleasant to work with and we will definitely recommend her to family and friends!
Eric and his staff are the best. This is the third time we have used Gumtree and we would use them again.
Great Service
We thoroughly enjoyed our experience with Eric. He was very attentive and professional. I would recommend him to anyone.
We had great service with great advice. We really enjoyed this experience.
The process was super easy because of the help from Christina. She helped me every step of the way.
Jim has always been pleasant to work with. He is an honest man who is willing to do what it takes to get you exactly what you are needing. We have done business with him in the past, recently refinanced our loan, and we will continue to use or recommend him in the future. Thank you Gum Tree Mortgage for helping us along the way.
Everything was fast and easily done. Definitely would do it through Jim Shirley again!
Jim is very knowledgeable in lending. He was always available to talk to us and quick to respond. We have done a few loans with Bank of America and it is always a nightmare. In addition, Gum Tree gave us a better rate. The loan process was easy and straight forward. Thank you!!
The knowledge and expertise that Kenneth displayed was remarkable.
This was my first time buying a home. I was a little nervous and quite frankly didn’t know the process. Christina was awesome. She took the time to explain everything and answer any questions that I had. The whole process went smoothly, and I couldn’t have asked for a better experience.
Neely was great with us throughout the process. She did a great job to fulfill all the lenders requirements needed for us to close on time. We are now happy home owners. Thank you.
Quick and easy.
Neely Turner , The Bomb!!! is awesome!!!! The whole team took great care of us! The best in the business.. We will definitely request their services again in the future.
Ashley is extremely professional and does a wonderful job keeping the process on task. She also does a great job keeping you updated. We’ve really enjoyed working with her and would recommend to anyone!
Very friendly and knowledgeable staff. Made the process very easy.
Made the process very easy and walked us through each step answering all of our questions. Jim and his team was very helpful and made themselves available for our calls/texts.
Eric worked to get out mortgage loan process initiated quickly. We experienced some difficulties with obtaining some documents that were required. Eric assisted us in making sure we had everything need to finalize our loan. Thanks so much for your help, Eric.
Service was great. Very easy to get in touch with. Pointed me in a direction that was best for me and my home.
Kenneth worked with us and made everything very easy to understand. He also checked up on us multiple times to make sure we were still on course.
We have done business with Jim and Gum Tree for 14 years now, and we have referred several happy customers, as well. Give them a call if you’re looking to purchase or refinance a home!
Jimmy and his staff are wonderful. They answered any questions we had in a prompt manner.
As a first time home buyer Neely Turner made it easy. She gave me great advice and was very informative throughout the entire process. Thank you so much Neely.
Every thing was above what I had expected it to be. Timing and professionalism was Way up there. I would like to thank everyone on your team for working so hard to get us this house.
Through this past year and even with difficult times these days, Christina took great care in getting us to the finish line. Certainly a pleasure to have had her expertise!
Christina handled everything during this crazy time! Thanks for getting us closed before things get worse!
Very friendly, great communication
Her accessibility
Just the personal service. Taking into account no client is the same.
Neely went over and beyond for me! She helped me and answered every question I had. She was upfront from the get go and told me exactly what I needed to do. Now I am In my new home enjoying every moment of this new journey! She made buying a my first home such pleasant time!
Her attention to detail and communication were great. This was a trying experience for us, but her knowledge and expertise was exceptional. We couldn't have obtained the home we always wanted without her help. Very thankful for Neely and her patience with us and answering all our questions along the way. There's no doubt I will refer anyone to her that's looking for a mortgage. Neely is the absolute best!
Neely was readily available to answer any and every question the I had.
Thank u Ashley
Great service, made everything easy!
We have used Ashley and gumtree twice and both times they done good quick work
Christina Brown goes above and beyond to explain everything, and always volunteered to talk to someone for me that needed contacting or whatever needed to be done. No matter how many times I asked the same questions, her level of patience was phenomenal. I couldn't have had anyone better to help me and take care of my needs. She is extremely efficient id her roll.
Ashley was very professional and polite in every interaction we had during our home buying process. She kept us up to date and informed every step of the way and made sure we understood whatever was going on. She was timely in getting back to our messages and calls and frequently checked in just to make sure we did not have any questions or concerns. I’ve already recommended her to a couple of friends and I will not hesitate to keep recommending her to others. She was simply fantastic.
Neely was extremely fast and efficient in getting our new mortgage going! We’ve used Gumtree Mortgage for all 3 of our homes over the past 10 years!
We worked with Ashley with our initial mortgage and had a great experience, so we knew we wanted to work with her again for our refinance. She’s always super responsive and very easy to communicate with and understand. 10/10 for sure!
Christina was very prompt and professional on everything she did from day 1 until the closing, not one complaint from me. Very nice, patient, courteous and informant.
Neely made magic happen. She turned our 30 year mortgage into a 15 year, paying almost the same amount! That’s over 6 figures we will save in our lifetime! You would be crazy not to call her! She was very knowledgeable, patient and kind throughout the entire process.
Neely Turner was really easy to work with! It wasn’t difficult to get into contact with her, and she always got things done quickly. I would definitely recommend Neely to my friends!
Well first I would like to say A BIG THANKS TO NEELY TURNER!! My wife and I had an awesome experience with her services. She went over and beyond making sure we were taken care. The amount of value she provided was life changing!! Thanks again to GUM TREE MORTAGE!
Jim and Patience were absolutely amazing to work with. Any questions I had, ant any time, were answered almost immediately. Thanks so much!!
Great communication and walks you through everything to make it less complicated.
The ease and quickness that everything was gathered and expedited!
She was very helpful in explaining things we didn’t understand and made the process quick
Jim and Patience’s effort to get my loan done fast was amazing and every time I had a question they were on top of it. Would highly recommend to anyone.
Neely always goes above and beyond and my wife and I will always use her services and recommend her to others!
Christina was very helpful and understanding.
Very personable and helpful.
Good people
Neely was a terrific to work with. She was quick to respond and more than helpful. Any future business in this regard my Wife and I will turn to Neely (every time). Neely made the whole process painless and easy. Neely is to be commended. Thanks again!
Neely was a pleasure to work with on our mortgage loan. She was extremely responsive, professional and made the process as painless as possible. I would recommend Neely and Gumtree Mortgage without reservation.
Friendly Agent (Neely Turner)
Eric is great to work with and quick to respond to emails.
Ashley made the refinance of my home super easy! Would highly recommend!
Eric was very helpful throughout the entire process!
Ms. Neely was of great help to us because she knows her job and advised us on the right path for us.
Ashley is very attentive and knowledgeable, this was the easiest house buying process!
I can honestly say that Neely Turner and Everyone that I worked with at Gum Tree Mortgage was excellent! From the start I was told what I needed to begin the process for my loan. As the process continued I was walked through a checklist of success to achieve the goal of a new home. If I had a question, It was answered promptly. Neely and Ms. Sappington were there to guide me. Thanks team! You were there for me ! Stamp this loan Gum Tree Mortgage closed!
Neely Turner was excellent at helping me to understand what was going on through out the process.
I could not say enough wonderful things about Mrs. Neely! She went above and beyond her job responsibilities for me and gave me countless advice and answered all my many questions just like I was her own. My husband and I are so thankful for all of her help and we will never regret our decision to contact GumTree mortgage as soon it was time to hunt for our first home! :)
She does a wonderful job she no loans easy to work with Thanks Ashley
It Was Very Easy Ashley was very good at keeping me updated this is my second loan with her and for sure i would chose her again and again Thanks Ashley for making it so easy in a stressful time
As this was my first home buying experience I was not sure what the steps were. Jim and his team kept me informed and on track every step of the way. We couldn't be happier with the experience. Thank you.
Great help and service
Eric was very professional but still very approachable and personable.
This is a good company to work with that has great employees. They try to make the loan process simple and fast.
This was our first time purchasing a house. Neely was there to assist with the whole process and was glad to answer any questions we had. She was so good to us! We will definitely always be using her in the future and will be referring her to anyone who asks us who we went through!
Ashley is very professional and goes above and beyond to help her clients. Highly recommend.
Neely was always quick to respond with any question I had and made the whole experience very easy for us. Would highly recommend her for anyone looking for a Leander!
Friendly service
Jim looks out for his customers and provides useful guidance on options for home buying or refinancing.
From the beginning to the end overall was just a great experience. Highly recommend Christina Brown.
Miss neely really worked hard and fast to get me inside my dream home. I had many conversations for months with miss neely before I gotten preapproved. My lawyer complimented me about my home interest rate and a lot has to do with miss neely patience. Thank You again Miss Neely Turner
Jim Shirley was great to work with. He was quick, efficient and made sure we were well taken care of. The process was smooth and he communicated with us through the entire process. He made sure we were getting the best “deal” for our money. We will certainly recommend him to our friends and family and will return if we need something in the future.
Very helpful from starting line to the finish line. Thanks to Eric Cole we are in are new home. A great first time experience. Thanks
friendliness, speediness, and keeping us aware of the status of the loan
Jim really took the time to interview me as a buyer and figure out what loan would fit my needs best. He was efficient and always available to answer any questions, as I was a first-time home buyer. He worked to get me the best loan for my situation and I felt went above and beyond to make the process clear and easy to navigate.
Neely made the entire purchasing process easy and stress free.
Neely was great! Helped us with the loan and getting closed quickly. In the midst of the Covid-19 pandemic very professional, friendly, and always seemed to have our best interests at hand. Thanks Neely, and Gumtree for making my little family happy home owners!
Neely and the GumTree team made the daunting process of buying a home easy. Our questions were always answered quickly. We felt valued and we would highly recommend GumTree Mortgage!
Very prompt, friendly service and great advise. I felt as if I were speaking with a friend not a business person. Great experience!!!!
The knowledgeable and wise counsel, the coaching and timely guidance, and the ease of accessibility and clear communication of Kenneth and his team made buying our home a positive and empowering experience... Beyond grateful for the way Gumtree Mortgage served us and went above and beyond to meet our needs! Will gladly refer them to anyone who asks!
Ashley is a true advocate for her clients by striving to communicate the best options for each individual she represents.
Ms turner was very helpful, she made sure I had everything in order that I needed to purchase my home and she also help me when she was at home with her family she was always available for me no matter the time of day it was, thank you Mrs. Turner. Gumtree mortgage company is the best and they have the best employees, I couldn't have chose a better mortgage company
Kenneth was a great advisor throughout the entire process
Neely was wonderful!!!! She was always there when I needed her. Thanks Neely!!!
Jim communicated early and often. I always knew where we were in the process and I'm very pleased how smoothly our refinance went. Highly recommended!
I know Jim and Patience worked hard to see our refinance through. Very communicative and helpful.
Christina Brown did everything to find a deal that worked. Great communication and very helpful.
Ashley was so friendly and professional. She always was there for all of my questions and trust me I had a ton. Ashley is Amazing
Jim is very easy to work with and he is always eager to answer any questions that I have.
Jim is very easy to work with. He made the process smooth and hassle free.
Very pleasant interactions considering we had to do everything by phone!
Loveeeee Neely!!!
Everything
Neely went above and beyond to make sure that everything was as stress free as possible. She gave us very good advice on our next steps in the mortgage process. I would highly recommend Neely Turner to anyone who needs help in buying or refinancing a home.
Ashley was always quick to respond to any questions I had.
Highly recommend Neely and her team! They were so helpful and smooth process! We were able to provide all information electronically which sure helps when working!
Christina was an amazing person to work with, she’s very professional, polite, friendly and patient. Throughout the times where there was good and bad news she always found a way to bandage the bad news allowing it not to hurt as much. I really enjoyed working with Christina and the Gum Tree Mortgage team helped my family and I turn dreams in to reality as we are now homeowners! Thank you Christina Brown for ur HARD WORK AND DEDICATION we truly Appreciate you!
Neely Turner = Great!! Look in the dictionary look under Great!! I’d use Neely on my next house and my next house and my next...... #NEELYROCKS
Neely is the absolute best! She worked with us from start to finish with the building of our home. She is an expert in her field and there is absolutely no one better! She will communicate with you after business hours if necessary and will work so hard to make sure you get the best loan and rates possible. Would never use anyone else!!!
Everything went smoothly and so easy!
Mrs.Neely was absolutely the best! She did everything she could to make buying our first house such a breeze! She was so sweet and kind and also kept us informed over everything! I would recommend her to anybody!!
Ashley is very professional and wonderful at her job! We have referred many people to her!
Jim and Tracy were incredibly patient and professional. I felt very taken care of and would definitely recommend them to anyone.
Thanks for the straightforward approach.
Mr McNeal made himself available anytime we had questions and answered them right away. We bragged to all of our friends and told them they need to get with Gumtree if they start looking for a house.
My entire experience with Kenny was nothing short of wonderful. He worked diligently to get us in our house in a timely manner, kept us informed and involved with the entire process, and made an effort to communicate with us every day. I highly recommend working with Kenny at GumTree!
Second time working with Ashley and I had a great experience!
Ashley was very upfront and easy to work with. She answered all my questions when they arrived. I felt very safe in dealing with her on my financial decision.
The entire process from start to finish was quick and easy. Thanks Ashley for all your help! Would definitely recommend
She was always there to answer any and every question we had. This was out first time buying and it didn't matter what we were asking she was always there to help.
Jim was very knowledgeable and spent time helping me put my mortgage agreement together. His staff was also helpful in collecting needed information prior to the close on my new home. I would recommend him to anyone seeking a new mortgage.
I bought a house during a PANDEMIC and it was made possible by Neely & the staff at Gum Tree Mortgage. I was informed at all times and was approved to close early! Unfortunately, I was unable to close early due to the sale of my home. My buyer went with another local lender and our closing date had to be pushed. If YOU want to buy I urge you to contact the awesome loan officers at Gum Tree Mortgage! Approval is only a phone call away.
Mrs. Neely was very helpful, even though it was possible the worst time trying to buy a house during a pandemic (covid-19). We have been looking at houses for about a year, finally found one and then covid. Just glad it over and done. Thank you so much Mrs. Neely.
Timely feedback/guidance on my requirements and Neely’s positive attitude.
Very easy process!
Jim is a fabulous professional who knows what he is doing!
Neely went above and beyond for us! She answered every question we had, usually before we ever asked them! Even in the middle of a pandemic, she worked tirelessly to get us closed on time! We LOVE Neely and had the beat experience! We can’t wait to get settled into our new home!
Ashley was so incredibly nice and helpful! She made the whole process extremely easy and got things done quickly!
She was fast and she made it a very easy process. Highly recommend.
Neely was very helpful from day one. If I needed anything she would get back with me in no time and answer all my questions she kept me right on track through the whole process.
Very pleased with Gumtree on how they handled our recent mortgage refinance. Neely Turner did a fantastic job in guiding us through what some deem a stressful and complex process. I would highly recommend their services to all.
They did everything that was best for me....
From start to finish Christina told me why she needed and what to expect. Everything she told me was spot on and went and she told me. Such an awesome person to work with and will recommend her to anyone I hear is in the market. Thank you so much Christina
This makes the second time that we have worked with Ashley. We could not be any happier with both experiences. She has a great personality and very professional.
We were woefully underprepared for the onslaught of paperwork and the whole rigmarole of buying a house. That being said, you guys made the process seem easy enough and we never once felt overwhelmed. Thanks again for all of your hard work!
Jim and his team are professional, kind, and very knowledgeable. They made buying or home, and refinancing it, easier than we ever thought it could be.
Ashley made the entire process a breeze! She was there to answer questions when we needed them answered! She was absolutely wonderful to us. We highly recommend her for anybody that needs a mortgage to work with!
Neely is very personable and easy to deal with. She went out of her way to help us out. She even made calls emails and texts after hours and on weekends to make sure we had everything we needed. She was all around great.
Neely was very easy to work with and always willing to answer any questions we had.
She answered all my questions and was very patient with me made the home buying process as painless as possible would definitely recommend her to anyone looking for a home.
Got the job done when I didn’t think it was able to be done thanks
Ashley was very courteous and did everything thing she could to get us approved even found faults in previous lender negotiations that we were trying to go through will use her again in the near future
Neely is available, helpful and wonderful to work with!
Neely returned calls and texts quickly and politely. She was there during every step of the process. Nothing but good to says about her.
Ashley was great to work with! She was always prompt, knowledgeable, & very helpful throughout the entire process.
The overall experience was great! Neely helped my wife and I in so many ways and taught us countless things that we were clueless about!
Very helpful, and informative. Made the process very understanding and simple!
Kenneth made everything so easy, and his wisdom made my home buying process great!
Things were executed in a timely manner!! We were guided and instructed exactly what needs to be done!!
Easiest Process yet.
The Gumtree team told us EXACTLY what we needed to do in order too purchase a home. There was no beating around the bush or sugar coating anything. I’m totally happy and eternally grateful to them for helping to make me a homeowner.
Neely is an awesome woman! She was patient and kind. She answered all my silly questions for control freak, 1st time home buyer.
thumbs up !
Jim and his team take the extra step to explain and break down every detail of the mortgage. Additionally, they go above and beyond to ensure that all aspects of the mortgage and refi are complete. All I had to do was say yes, and show up. Hands down the best experience it could have been.
Ashley was amazing. She was kind, courteous, always there, and didn’t stop helping us to get into our home. She is the best.
Just the communication and all the information I received.
Very knowledgeable, helpful, and informative!
As a first time home buyer I had so many questions. All of which I got answers to. Had it not been for Neely i would have been overwhelmed. She made this experience as smooth as possible, and i highly recommend her.
Jim and Patience are very capable and easy to get a hold of. They will take you through the entire process so that you are confidant and informed.
Neely made the preparation so easy! She was very helpful with all the details and made everything crystal clear. She was very professional and down to earth at the same time. I couldn’t have asked for a more pleasant transaction process. I am very grateful for the ease and speed of the process. She is top notch in my book. Scott Ferguson
Eric stayed in constant communication with us throughout the process. He is always friendly, well knowledged, and a pleasure to work with during the three times we’ve had the opportunity of doing business with him.
Eric is always prompt and is so very knowledgeable. He has your best interest at heart - it's always about what is best for you - not about meeting a quota or meeting a bottom line. We have used Eric many times in the past and will continue to use him in the future.
Great experience with Eric Cole!
Less than one month from offer to closing.
It was an easy process and they made it enjoyable.
First of all, Neely called us to talk to us about refinancing which was very helpful. We lowered our payment and took 4 years off the loan length. She answered everything ASAP and acts more like a friend than a lender! We think she is fabulous. I have referred people to her and I will continue to!
Neely was an amazing person to work with! She went above and beyond to help me get through my first home buying experience!
Jim and his associates were great in dealing with the communication with our former loaner. We were not burdened with any details that could have prolonged the process. Jim took care of everything. It was wonderful to show up to the title company with our identification and nothing else. Very helpful!!!
They worked with us to make this painless and easy as possible. When I had concerns, Ashley listened and we worked through my concerns and the escrow went more smoothly than I expected. If I were to do this over, I wouldn’t hesitate to use Gum Tree Mortgage and Ashley Brock. They took one of the most stressful things to go through and made it less stressful.
Very knowledgeable about all aspects of financing a home, and all the different types of loans out there to suit the buyers needs.
Great guy to work with that will do his best to get it done grade A guy
Jim helped with the financing of my first home purchase. Having not gone through the process of buying a house before I had several questions to make sure that I knew what was going on. Jim was always available to talk over some of the more confusing aspects of the loan process. With Jim's help, by the time of closing I felt comfortable and confident with the loan I was getting and how to manage and keep track of it. I would highly recommend Jim and his associates over at Gum Tree to anyone.
Very very professional...Eric went way above and beyond with this refinance for me!! He was informative and kept me up to date with the whole process! Susan was awesome also!! Would recommend to anyone looking for a home loan!! Thank you Guys for a great experience!!!
Eric was super helpful with our home loan! He was always available for any questions we had during the process and walked us through each step. We are grateful for him and we highly recommend using Gum Tree!!
Christina was a pleasure to work with, she kept us updated and well informed. If we had questions, she would answer as soon as she could. Never kept us waiting and wondering! Thank you so much Christina, we couldn't be happier with our new home! You're the BEST!!!
Our experience with Jim Shirley is that he went above and beyond to provide us with the best mortgage and quickly. Followed through on every question we had and addressed it quickly. He also has an excellent team that he communicates well with and they were ready and prepared to help us as well. Highly recommend.
Neely knows her stuff she knew actually what they were going to need and she gave it to me and she was really sweet to us she was really great to work with
Quick and very informative to paper work needed to be done. Friendly and cooperative business I would refer others to.
Jim and Tracy went above and beyond to help us reach the American dream of owning a home. They worked tirelessly to answer every question and help us make informed decisions for our future. We had a very complex situation where timing was essential, but their knowledge, dedication and expertise made it possible to hit every deadline. We are so grateful, and we couldn't have done it without them!
Ashley made it a very easy and smooth process for us! My wife and I were very pleased!
Kenneth went the extra mile to make our experience pleasant and easy.
Generous, knowledgeable, courteous, and on task about everything we needed, when we needed it, me and my husband was very pleased about our overall experience with Neely Turner. A great overall experience for all our needs.
Great experience!
Ms. Brown was very patient with us through the whole process. And she worked very hard to overcome all our obstacles!
Neely made this experience very easy. She was always very timely in answering my questions, and having things prepared so we could close as early as possible. She is awesome! I wouldn't consider using anyone else!
Neely done all in her power to help us get our house . She would tell us stuff that needed to paid to get our c sit to the best it should be .
Neely was very fast & so helpful throughout the home buying process!
Everybody was really helpful and made buying a house a pleasant experience
We have utilized Ashley’s services for the purchase of 2 homes. Both times she was professional, knowledgeable, and so easy to work and communicate with. She answered all our questions and was always straightforward in letting us know what to expect. We highly recommend her!
Ashley is very professional and easy to work with! She is clear about all steps needed to complete the mortgage process. Would definitely recommend!
Great person to do business with. Would 100% recommend to anyone looking to buy a house
The process was fast and efficient. Kenneth and his team communicated all necessary information, and they were very quick to answer our questions!!!
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A+
He explains everything well
Neely is personable and knowledgeable. Went above and beyond to get us through the process!
Neely was helpful and effective in working with us on the financing of our house. The builder threw substantial curves at us/her and she handled it like a professional.
Neely done an outstanding job and I would recommend her to anyone!
She was nice working with in buying a house I would send anyone I no her way that's looking into buying a house and Thanks Neely Turner
From the first phone call to closing day, our entire buying process went as smooth as possible! Thank you Ashley for making this a wonderful home buying experience!
Neely answered every question quickly. She was never far from her phone and was very responsive. She guided me through the entire process. Neely is very friendly and helpful, genuinely nice and concerned. I have already recommended her to a few people.
Would definitely recommend her to anyone looking to purchase their home. She made our buying process super stress free and easy!
Christina was wonderful to work with throughout this entire process. She was so helpful and always available to answer our questions. She is the best!
Neely was fantastic to work with! Friendly and always available to help us through the process.
From the start Neely started the process took the info and advise what it took to get the loan in a timely manner. I also worked with Susan and she was great also. Loves working with you guys. Ron
Ashley made our home buying experience worry-free. We were first time home buyers, and had lots of questions which she happily answered and was on call whenever we needed anything. We couldn’t be more pleased, and greatly appreciate her knowledge of the home buying process, and her professionalism.
She was always available to answer my questions. The process of buying a house went smoothly with her help.
patience and very helpful and caring
Neely was extremely prompt and time effecient in everything she did. She made the whole process a breeze and easier than I could ever imagine. I would never use anyone else as long as she is in this field- she is AMAZING!
Christina made reaching our goals and making our dreams come true SO easy. She was quick and helpful every step of the way.
Great customer service
Ashley is fantastic! She’s so knowledgeable, friendly and down to earth.
Ashley made sure we did the least amount of legwork. She always had answers to our questions and was very patient! Would definitely use her or recomend to family and friends!
Eric did a terrific job explaining all the intricate legal details of the mortgage process in a way that I understood. I would highly suggest Wric himself or any other similarly train Gum Tree employee to anybody going into this process blind.
I had helpful an patient people advising me
she was in dept and was patience and would call back asap. she was all around great a perfect agent
Neely was very helpful and always available to answer any questions we had. She made us feel very comfortable the first time we met! She handle our loan perfectly. We would highly recommend her to others!
The process was handled very efficiently from start to finish with no problems whatsoever.I would definitely use ya’ll again.
Ashely is absolutely amazing. She was a huge help through the entire process. I feel like I gained a friend too. I highly recommend Ashely and Gumtree!
Jim and his team were professional and always available for questions. His company communicated with us each step of the way and made our purchase a great experience.
Very knowledgeable and easy to work with. Very accommodating.
Jim is so easy to work with and always offers the best solution. I feel like he looks at all of the options and chooses the best option for the customer, and not what is easiest for him. I will always use Jim and Gum Tree for my Mortgage needs.
As always, Ashley does a fabulous job!! She definitely goes above and beyond to help get the home you want!!! If you’re looking for a new home and need a loan officer, I highly suggest Ashley!!
Ashley made our dreams come true of becoming home owners. She actually made it so easy and to good to be true. She was very tentative, easy to reach, communicative, and gave great advise along the way. Would recommend her and Gumtree to anyone looking to become home owners!
Neely is freaking awesome! She will help you until you get what you looking for! When I gave up she didn’t! She was always available even when she was busy! Open and honest about everything! She’s the best! I really appreciate you!
Knowledgeable
Great group to work with.
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Neely was very helpful! She responded to my msgs and questions promptly.
She’s always available and when she’s busy, she sent a quick text to let me know she’ll get back with me. She worked hard to have all our needs met and was very honest with us about pros and cons of everything!!
Neely worked hard all hours of the day, night and weekend to make sure my family was taken care of. She worked on our time and understood the process and was great to get us through everything to finalize our loan. Great customer service!
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Ashley made everything easy to understand and made the process painless and very easy. Would recommend Gum Tree to anybody.
good communication, great people. thanks
Neely is the best, made what i thought a very difficult process run smooth!
Neely’s service, attention, information, determination and patience was amazing!! She made the process smooth and simple... she did exactly what she said she would do, very prompt and pushed! No better service! Neely knows her business and will get the job done... exceptional and professional!
Neely was so helpful and worked with me to get my approved. She was patient and any time I had questions I could just shoot her a message and she’d break it down for me.
Neely was wonderful, any concerns, I might had was quickly answered. Neely would update progress on loan. She was sick and still managed to call.
Neely is a very sweet, kind, and understanding person... We felt like we already knew her... She explained the process very clearly and helped us with everything we needed help with.. She's a great lender to go with...
Neely made this process made this whole process easier than I thought it would be. She kept me very informed and helped me with everything to make it as stress free as possible. I could not have done this without her!! She's AMAZING!
Ashley was so easy and pleasant to work with! Responded quickly and so patient with us during the process.
Mrs. Neely was great! Very helpful and explained all my best options once I was blind to everything.
Eric was great to work with!
He was great.
He is so personable and makes you feel comfortable with him both conversationally and professionally.
They were very helpful with everything and answered all my questions and when I needed anything they made it happen or found a answer for me.
Eric got more done in 2 days than the bank did in 6 months. We really appreciate all of the time and effort he put forth in making this an easy transition for our first mortgage.
She was always willing to help and give advice I could always reach her and get an full understanding on the process
Lender was very knowledgeable and helpful. Definitely will be recommending her and the agency to other people as well as using them again!
Neely was extreamly helpful through every process. I knew absolutely nothing about buying a house. She walked me through the whole process and openly tried to make it as stress free as possible for me. She did an incredible job for me and My family!
Jim Shirley made this whole experience very simple for us. We are returning customers and we have a great experience every time. He has years of experience and knowledge, and is trustworthy to give the best advice possible when making important financial decisions.
Ashely made this entire process absolutely no stress. I can’t thank her enough for how wonderful this home buying experience was.
Jim's knowledge and communication are exceptional!
Jim and his staff were consummate professionals. They kept us updated and gave us sound advice and information along the path. I would highly recommend him and his staff to anyone!
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NEELY WAS AMAZING! She thoroughly explained the process and over extended herself daily to me and my needs for home purchase qualifications. If I could start this process over, I would chose Neely first every time and never with hesitation. She was professional but made an impression that seemed like family! THANK YOU AGAIN!
Consistent and clear communication. Willingness to solve problems with a can do attitude.
Eric was awesome! He was patient and always responded in a timely manner, even after office hours!
Easy process, very knowledgeable about the process
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Ashley was SO sweet and answered every single question I asked. She took time to break things down for me and made me feel more confident in buying my first home!
Neely was a pleasure to work with and made the purchase of my house relatively easy.
Neely Turner is a wonderful person and very professional. Although the process I endured was very stressful, she did everything possible to help ease it. She stayed in contact with me about everything and was always there when I had questions or concerns that needed to be addressed. She is absolutely amazing and I would refer her a hundred times over.
Working with Neely made the process of purchasing my first home understandable and without worries. She was prompt in communicating what was needed and encouraging when it got a bit overwhelming. I cannot thank her enough for the hard work she put in for me. It was truly life-changing, and I highly recommend Neely and Gumtree Mortgage.
Neely made it great because she made it easy and she knows her job well
Great to work with.
Jim is very knowledgeable, responsive and honest. We will be continuing to work with Gum Tree for all of our future mortgage requirements.
Kenneth not only worked with us to get the best interest rate and monthly payments. He gave us wise and honest advice. That’s hard to find these days. Thank you Kenneth from our family!
Neely was available whenever I had question. She's the best!
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Eric was very thorough and made the home buying process a breeze
Neely is wonderful. She goes above and beyond to make sure that you are happy throughout everything. I highly recommend using her for your mortgage needs ☺️
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Ashley made buying my first house so easy. I had tried working with other lending agents in the area and they didn't seem to have the same desire to help as Ashley. Thank you for all of your help my family and I are truly appreciative!!
The patience and the willing to got the extra step to help us. We were guided in the right direction step by step. We really appreciate the help and we would highly recommend her to anybody.
I appreciate everything Christina did in the refinancing process of my home. Her friendly personality made it a very pleasant experience.
Jim has extensive knowledge about the mortgage market. He has great connections and works hard to get you the best deal. His team is on the ball. Very thorough, very responsive.
Made the overwhelming process a smooth transition, and was always easy to contact if I had a question
Neely Turner goes above and beyond all expectations. She is efficient and very knowledgeable. She puts in the work to help her clients achieve their goal of home ownership. I thought that this was an unattainable goal, but with her expertise, it became a reality. "TRUST THE PROCESS" and the possibilities are endless. Michael Jones
Neely made the process a very smooth & easy one. She was very helpful!
Eric is the best! He is trustworthy, capable, professional and personable. We know that with Eric, we are in good hands!
I couldn't get over how easy and seamless everything was. We barely had to do a thing. She explained in great detail our options and brought things to a close efficiently and professionally. I would totally recommend her to anyone!
Christina made this process very easy and was very helpful with every step of this process. She communicated to us each of our options and allowed us to choose what was best for us. I would highly recommend her.
Ashley was SO great throughout my home buying experience! Highly recommend!
Jim was very helpful in refinancing our home. He was always friendly, and answered all of our questions.
Jim and his staff were extremely diligent and helpful in our first home buying process. They communicated well and answered all questions we had. Jim also gave us great tips on ways to get the best mortgage rate possible.
Neely was very personable and patient! She answered our questions day or night! Everything was explained to us in terms we could understand and she always did it with a smile! She made the home buying process a breeze!
She basically did the hard stuff for me. Kept the stress level low.
Jim was friendly, knowledgeable, and his staff kept us in the loop
Friendly, efficient, straightforward, able to handle peculiar circumstances.
From the beginning of the process, when Jim preapproved me on a Sunday afternoon for an unexpected offer, through the final closing done long distance, Jim shepherded my husband and me through the complicated funding process by making it seem straightforward and simple, cheerfully answering all questions quickly, and providing advice when that was needed. He made the experience pleasant and we always felt certain the details were in great hands.
Neely was a great person. She was very skilled and always the sweetest person. I would highly recommended Neely to anyone of my friends and family!
Kenneth was very quick to respond to all emails and his team was very helpful.
They were very helpful in every way they could. We could call anytime for questions and they were very helpful and knowledgeable. they worked hard for us and we really appreciate everything they did for us. We thank them very much .
Everybody involved was friendly, well informed, and easy to work with. They were very knowledgeable about the ins and outs of dealing with the VA. I highly recommend Gum Tree to anyone who is looking for a Mortgage company.
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We had a great experience with Jim and the processors. They made this process easy for us.
Neely is the absolute best!! She worked so hard to help us buy the perfect home for our family! I have used her twice and will never go to anybody else for any mortgage needs!
Jim and the Gum Tree team were excellent. There communication and expertise made for a simple and seamless expierenece.
Christina worked really hard to get everything done, always stayed in touch by telling me every step as we went along. .😊
Great service, very informative Neeley Turner was incredible! I will definitely refer anyone looking to buy a house to her.
She was always friendly and willing to go out of her way to make sure everything went well
The service is perfect she answer you with any question u have u just feel that she care to help she is super great
Neely is awesome and made buying my house very good and not stressful
Very understanding and worked with our every need she's the best!
Eric was very patient with me as I am a first time buyer and had several questions. Would recommend him to any new or experienced home buyer!
JIm
Christina was great! A pleasure to work with her. Easy to communicate with and very down to earth. She made everything easy to understand and a smooth process.
Neely is just Awesome at what she does, gives her customers 110%.
Neely made buying our first house a breeze. She answered every question in terms we could understand. She was flexible and worked around our schedules. She kelp is in the loop the whole time. We couldn’t have asked for a better person to work with. I would refer her to anyone. She is amazing!!!!
Christina was there to reassure me when I was overwhelmed and answer any questions I had (even if they came to me at night or on the weekends). She went above and beyond to make this process as stress free for me as possible, which I really appreciated considering I’m a single mother of 2 small children, working a full time job and purchasing my first house on my own. She is absolutely amazing!
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DEALING WITH JIM WAS REALLY A PLEASANT EXPERIENCE!!
Neely is wonderful! She made the process so easy and it was completed quickly. I really enjoyed working with Neely and highly recommend her!
Eric helped guide me and did everything possible to make sure I got my house! Great guy!
Ashley was very helpful. She really treated us like we were her most important clients and went above and beyond to help us. She truly made this process as easy on us as possible. She was fantastic to work with.
Christina went above and beyond my expectations to not only close on my house but she made it as painless as possible. I’m sure I didn’t make it easy for her since I already owned a home. Thank you Christina for doing an amazing job. I highly recommend you guys to anyone.
That I was blessed to be give the chance to purchase home Neely Turner awesome customer service and information
All of my questions where answered and overall I had a great experience.
Ashley was very knowledgeable about the mortgage aspect of buying a house. Even gave some advice, but did not pressure, when we shopped another mortgage company.
First time home buyer and Ashley made a daunting task extremely easy. Highly recommend and will use again in the future if needed.
Jim is a great advisor and we consider him a Todd friend that has our families interest in mind and for that we are very grateful. Thanks Jim
When it comes advice and results in the housing business Jim’s the man. I highly recommend him. You will not be sorry!
Neely did a Wonderful job helping us thru the process of buying our new home. She answered all our questions and was able to guide us to make the best decisions on our loan.
Getting the house in the end made everything worth while.
No hassle. Advised us on the best deal for our situation.
Jim is knowledgeable, professional and truly has the client's best interest at heart. It's good know someone with high levels of integrity in the financing industry.
Jim and his team are so amazing! We had worked with another lending agency before and they were not expedient, friendly, or knowledgeable. They kept us in the dark a lot and didn't know how to answer questions, or explain things, in a way a lay-buyer would understand. Gum Tree Mortgage, especially Jim Shirley, were the complete opposite! He was so friendly and helpful. I truly believe I understand the process because of how relatable and intelligent he is. I highly reccomend them!
Neely worked very hard and spent many hours with my loan. She was patient through multiple home contracts before the right house came along. She always kept me up to date and found problems with home loans and titles well before closing date.
Eric showed actual interest in us and did not treat us as if we were just another number in line. He gave great advice when informing us what we needed to do.
Ashley Brock was amazing and helped us so much with buying our house!!!
Neely was very informative and responsive when I had any questions regarding this process. I am a first time home buyer and she made sure to explain everything in detail and walk me through the process, which made everything go very smoothly. I would recommend her time and time again on helping someone snag their dream home! She is fantastic!!
Miss. Neely Turner Is a wonderful hard working individual. She puts the home buyer first. She helps in anyway possible, even late nights.
He was very pleasant to work with. Took my stress away and always on point with communication. He was such sweet person. We can’t stop bragging on his work!! Definitely will use him again.
Ashley was awesome! She went above and beyond walking us through the whole process and making everything so easy for us!
Eric was very easy to work with! Quick response to all questions, very knowledgeable about the different loans, and worked fast to ensure we were ready for closing!
Mrs Christina was very helpful in helping me complete my loan process especially with the things I wasn’t sure about. She explained it to where I could understand. I’m very pleased with your company and would recommend it to all my friend and family.
Jim was excellent! This was our first home buying experience, and Jim thoroughly answered all of our questions and is one of the quickest responders around!
She gave me no trouble about the questions I was asking. The explinations she gave were clear and understanding. We understand everything now and are very pleased with the customer service.
Neely makes my wife and I feel more like friends than customers, that's what I really enjoy about her. Very personable and always available for questions!
Ashley was very knowledgeable. She was very helpful throughout this process. It was also easy to communicate with her.
Neely made the process very easy and was very personable!!
Really easy to work with and will go the extra mile to make sure everything is done right. Neely is the best.
Neely was easy to talk to and very knowledgeable!
She was very knowledgeable and would answer any questions we had day or night. I would definitely use her again.
Having someone that could answer any questions I had
Mortgages aren't exactly something people typically think of as a pleasant experience, but that's exactly what Jim, Patience, and the team at Gum Tree provided for us while buying our first home. Jim stayed in touch as we worked through the (year long) move process and was thorough with getting us set up once we were ready to buy. I felt like no question was too "dumb" to ask and I know, even going forward, they are ready and willing to help whenever needed.
Jim was very professional and a great help through our entire home buying process.
Jim and his team were excellent as always. Everything went smooth and they make sure you have very little worry about.
It was super easy to work through what can be a stressful and confusing process. Working with people you can trust makes all the difference.
Ashley made our home buying process go very smoothly. She was professional, thorough and a great communicator. We will definitely use her again if we buy another home.
Ashley was a great communicator and was there every step of the way. She was a lifesaver to us.
Neely made buying this home very easy for me. She was very professional and explained everything to me.
Neely went above and beyond to make sure that my husband and I purchased the perfect home for us. She worked night and day for three months and guided us through every step. The process of buying a home at 21 would have been much more difficult without her.
Just a great staff !!
Jim and his crew are amazing! I had the pleasure of working with Paula. She was very patient and knowledgeable. Jim and his crew explained everything to where my husband and I could understand. They always went above and beyond to help. They were there for us every step of the way. We couldn’t have done it without them. Highly recommend gum tree mortgage. Overall had a great experience! Very happy
Quick turn around, great communication
As a first time home buyer she took time to make sure we understood everything we were getting into and answer any questions we had.
Neely went above and beyond for us. She made the process easy for us and kept us informed at all times. I cannot imagine going through this process without her there to guide us. She is the BEST in her business!
Jim was helpful, considerate and went above and beyond.
She made me feel as if I was important, from day 1.
Neely was very helpful to me she explained everything i wanted to know and was very patient with me. Thank you Neely!!! 😁
Eric is very knowledgeable and professional.
I was treated with kindness and kept up to date through out the entire process. Neely did a great job helping me obtain the information I needed to finish the process. She treated me as a friend not just another client!
Super friendly- thorough- knowledgeable- happy
Eric made it so easy and flawless.
Christina was very knowledgeable, and helpful . She helped my home buying process go really smoothly. She is very friendly and easy to get along with. She has a great sense of humor which helps also. I love Christina and will refer her To anyone I know in the market to buy a home.
Eric is a very nice person. He was patient and explained every question I had . I would recommend him to anyone I knew who was looking for a house
First time buying a house, it couldn’t have been much easier. Neely was great!
Jim and his team made the daunting task of purchasing a home a breeze. He was patient, accommodating, and readily available to answer any questions we had as he walked us step by step through the entire process. Everyone at Gumtree Mortgage we interacted with displayed impeccable professionalism, and I would not hesitate to use them again should the need arise in the future.
Good communication and advice
Neely was a pleasure to deal with. Polite, prompt, friendly, and informative. The entire process went surprisingly smoothly and I can credit Neely with making that possible.
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I felt like Ashley did everything in her power, and went out of her way to get me the loan that I needed. Very helpful and knowledgeable. Plus she’s hot so that’s a plus. Will definitely refer people to gumtree in the future. And will return if need be.
Ashley is extremely helpful and professional! She is great at what she does.
Neely really cares about her clients she goes above and beyond to make sure everything goes smoothly.
Neely was very helpful and informative in helping us get our first home. We are very thankful for all of her hard work and help throughout this process. We have already recommended Neely to others that are in the process if house buying and will continue to recommend her for years to come.
Ashley always goes the extra mile for us! This is our second home with Gum Tree and we wouldn't consider using anyone else! Recommend Ashley to all of our friends and family without hesitation!
Ms. Christina made buying a house a easy process. She did her job very well. I'm glad I had the opportunity to work with Mrs. Christine.
Ashley helped us figure out a way to buy our first home when we were sure we would have to wait at least another year because of my husband’s job. She made sure we had an easy experience, and we are so grateful!
Neely Turner was absolutely the best! When things didn’t go as plan and I was about to give up on finding a house, she motivated and gave me the confidence to keep looking! Now I am a home owner! Thanks so much for everything Neely!!! :-)
The communication and getting things done on time
Neely is truly heaven sent, she is an angel sent by GOD himself. Neely guided me through the entire process and gave me much needed advice. She never gave up on me, even though I wanted to throw in the towel. She encouraged me to hang in there and keep going. I could never thank her enough.
Ashley kept me informed and very easy to work with. She is very sweet and honest person.
Very informative ,and worked with me to get what I needed.
Being a first time homebuyer, things can be a little overwhelming, but Ashley made everything from the pre-approval to the closing smooth and easy. Thanks Ashley!
The professionalism an willing to help you anyway they can
Christina set the appropriate expectations, she was timely and accessible. She made the process very efficient and gave the information needed to be prepared and knowledge about each step along the way. I would recommend her to anyone.
You were absolutely a BLESSING in our lives! Thank you sooo much for being patient with us because this was definitely not an easy process but it was definitely worth it! Again, thank you so much for everything!
Eric was very helpful with any and all question I had about my buying experience! He was very easy and pleasant to work with!
Christina went above and beyond in helping me get a home loan to purchase my very first home. She thoroughly explained the process and at times when I wanted to give up she reassured me that she would work it out and she did just that! I am so thankful for her and everyone at Gumtree that helped along the way!
Overall great person and she does everything possible to make things work in your favor.
I was in constant contact with Jim and he walked me through everything, step-by-step. He went above and beyond to ensure I was fully understanding everything. HIGHLY recommend him to anyone considering buying a house.
Could not have been more pleased. Ashley was so helpful and amazing.
Jim is a fantastic guy. He made my wife and I feel right at home and clearly and thoroughly explained every step of the process. Jim was also incredibly responsive to my calls and emails, occasionally even replying on the weekends. Between him and Denise Carr from Hart Realty, they made buying my first home incredibly easy and unstressful. Jim is your go to guy for Mortgage needs and I would 100% use him again.
Ashley did a wonderful job!
Any questions I had were answered promptly. The entire process was very efficient without complications.
The whole process was smooth.
Christina was extremely helpful during the whole process. She kept me updated on everything. She worked very hard to help me own my very first home. I could not be happier to have had her helping during this stressful time.
Eric Cole was very informative and helpful. Great to work with!
We were able to communicate directly with Ashley through her cell phone. Very prompt with answers to the questions we had
Ashley Brock handled everything for us. We appreciate the fast work. Thanks from the Pettigo Family
Everytime I had a question or problem she handled it.
She was fast and everything was handled in a timely business manner.
Jim spent the time it took to walk us through each step of the process; never too busy to answer or return phone calls, no matter how trivial or often. Couldn’t have had a better experience. Thanks again.
Ashley was so helpful throughout the entire process. She jumped through hoops to help us and notified us daily about status changes. She treats this more than a job and we’re honored to have worked with her!
Neely made sure I was keep up to date through the whole process. We appreciate her helping us buy our first home!!
I would absolutely recommend Neely Turner To everyone. She is professional, very knowledgeable and worked hard to keep me informed all along the journey of buying a new home.
Ashley worked hard on our behalf every step of the way. It was obvious she cares about her job and making sure her clients have a good experience. I felt respected and taken care of by her. She is very professional as well.
I love Neely and her sweet family! She is absolutely wonderful and helped us every step of the way! ❤️
It was easy to get the process started with a quick phone call. Jim’s team followed up and the whole transaction was smooth as can be.
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As a first time home buyer Kenneth was very knowledgeable and helpful to my wife and I. He explained everything in a way that was easily understood, and always had our best interest throughout the entire process.
Neely is great. She is kind, understanding, informative, flexible, and oh so patient. She knew just what to say to come my husband and my nerves. Neely made our home buying simple and successful.
Neeley was just awesome!! She made this process very easy and kept me informed every step of the way!!!
Very Knowledgeable, friendly, and helpful.
Ashley Brock was very helpful, nice, and she always let us know what was going on as soon as she knew.
Ashley was wonderful and broke everything down in terms I could understand as a first time home buyer! Easy to work with and a great communicator! So happy we found Ashley to help us with our first home buying experience!
Jim was a delight to work with. He kept me informed every step of the way. Thanks Jim!
After the difficulties with our last mortgage we were very relieved that Gum Tree Mortgage excelled above and beyond our expectations.
Neely was the absolute BEST! First time buying a house and we had no clue what we were doing but she helped us so much! Answered every question and made sure she explained everything wel to us!!! I highly recommend and hopefully we will be able to build one day and use her again!!!!!
Her hard work , dedication, effort putting me into this one. Thank you again Mrs. Neely for everything
The process was a breeze..Not one time did I feel nervous about the process. Eric was Amazing he made sure everything I needed was on point . Thanks to each of you that played apart in helping me become a firs time home buyer.
Ashley did a great job advising us and kept us up to date all along the process.
Ashley was very attentive to my needs and she gave great advice on the things that i needed to get this home loan done. I would highly recommend her she did a great job for me and my family.
Everyone in the office was very courteous friendly and helpful to me the whole time. I could not have asked for better service for knowledge. I learned a lot.
Christina was very professional, knowledgeable, and efficient. She guided us through the process seamlessly from start to finish. Great experience!
Eric was did a fantastic job leading us through the buying process. He was always friendly, available, and extremely easy to communicate with. Thanks to him, what could have been a very overwhelming ordeal went very smoothly and the whole process was done in less than a month!!
Easy process and great people
Neely was accessible at all times. She was very helpful and friendly throughout the homebuying process.
Jim was great to work with and made the loan process a smooth experience. I would highly recommend Jim to anyone looking to purchase a home. You can't go wrong with Gum Tree mortgage and their staff.
Eric made the buying process very easy for us.
She's just awesome !!
We were helped throughout the whole homebuying process, which we were very unfamiliar with. From start to finish, it was made fairly simple and quite friendly.
Awesome Neely Turner I will tell everyone I know to use her when buying a home for sure🌝🌝🌝
It was a pleasure working with Christina. I just bought my very first house. She made the process so easy. She told me the information I needed for my loan, I gave it to her and she did the rest. What could’ve been a very stressful time was a walk in the park, thanks to her. She was so friendly and answered any questions I had. I definitely recommend her!
Eric Cole was very helpful during our home buying experience. He was very prompt in communicating information with us and very helpful during the process. I would recommend using him for anyone who is looking to purchase a home.
Thank you Ashley for keeping up with me!! You did an excellent job communicating, and were always available to answer any questions I had along the way. I look forward to another transaction with Gumtree.
Ashley Brock was very consistently communicated in a way that made us feel secure in our decision to buy a house. She made sure that we knew what was happening during every step of the process.
Ashley went above and beyond. This was our first time purchasing a house, so naturally we had many questions. She was very patient with us and helpful throughout the process.
Neely was awesome and helped me through every step of the way!!! Highly recommended!!
She was so sweet and really helped me with things I didn’t know or understand.
Ashley went above and beyond any expectations we had for a lender. She stayed dedicated to providing excellent service throughout the entire process.
Christina Brown did a great job explaining to us the process of buying our first home. She was able to communicate and explain every detail to make us feel more comfortable in making our decision. I would recommend Christina Brown to anyone.
Everything was great! Wouldn’t change a thing!! Will use Jim in the future!
I have known Neely for many years, and all I can say is that Neely is awesome! If you ever need a mortgage loan, then I would highly suggest you go and speak with her!
Neely works hard to make things easy in the client
Loved how she communicated everything, she answered every question I had, and made the process less stressful!
Ms Neely was very helpful with answering questions keeping us informed with everything and very friendly and I would recommend Ms Neely to anyone
Neely is real friendly and was very helpful with any questions we had. She also kept us informed of everything that was happening with the process of purchasing our home, we highly recommend Neely to anyone looking to purchase a home.
Professional service. Easy to communicate with and fast to respond.
Neely was great, she made us feel informed and comfortable with our loan. Everything was completed in a small amount of time! We are very satisfied with the work Neely did for us! Would highly recommend her!
Neely made it happen. Whenever there was a problem she got us through it.
Gum Tree was excellent from start to finish. Neely was available for questions and took the time to explain aspects of the process that required extra clarification. As we went through the entire process, other businesses that we had to work with were all so pleased to hear that we used Gum Tree because they too preferred to work with them. I could not have asked for a better first time home buying experience! THANK YOU Neely and Gum Tree for all your help!
Gum Tree and Eric are the best in the business!
From the moment I met Ashley, she was kind, very helpful and easy to talk to. She truly cared about my needs and desires, as if we’d known each other forever. My entire experience with Ashley was smooth, simple and very successful. Job well done!
Christina was always available and ready to answer any questions we had! She was very patient with us the entire time. We would definitely recommend her to anyone. She was fantastic!
Your ability to make things happen when they don’t seem likely at all was amazing. We really could not have done this without your level of commitment.
You made everything so easy! Thank you so much.
Ashley is the best when it comes to her line of work. She is very professional and communicated with me effectively throughout the whole process. She prepared and guided me into home ownership. I was a blessed to have her on my team. Thanks Ashley!
She talks to you like you're friends and looks out for like you're family.
I would like to thank neely for all of her help and for being patient with me with....
Working with Ashley was the best mortgage experience I have ever had. Not only was it a quick and easy process, we were kept informed every step of the way of the progress and her communication and follow through was way above expectations. Would, and have, gladly recommend Ashley and Gumtree Mortgage to anyone looking to purchase their next home!
I was under a very short deadline to buy a house and close on it! It is my first time to buy a home alone so I was very nervous and Eric made the whole experience easier than I ever could have hoped for!! He was very very patient with me and always had time to immediately talk to me or text me back when I had questions! Eric went above and beyond for me and I will definitely recommend him to anyone who is buying!!
Quick and easy transaction
She was every friendly and made sure she got me the best everything she could get for me.
Professional, transparent, great communication, great follow through, and courteous!!! A+++
Buying my first home was an experience that I was not prepared for. Kenneth walked me through different strategies, and meanings behind them in order to help me buy the home I have always wanted. His willingness to communicate anything that I was confused about was a great help to me. The stress and burdens of buying what may be the biggest purchase of my life were eased many times by Mr. McNeal, with his ability to explain why things work the way they do. He was my guide through the wilderness.
Great lady on top of great advice and extremely helpful! I would recommend her to everyone!
Great job Neely! Best and easiest closing and building loan we ever experienced!!!
Kenneth was very much on top of the process all along the way to keep it moving smoothly. Very good communication.
I have bought and sold 6 homes and this by far was the THE SMOOTHEST EXPERIENCE I HAVE EVER HAD!!!!!! THANK YOU NEELY!!
Great experience. Highly recommend Jim
It was very important to me that there be constant communication throughout the entire process and Neely did an amazing job at keeping me informed. She answered every question I had throughout the entire process, whether by email or phone, I never waited long for a reply. Neely made the whole buying process extremely easy.
Christina talked through everything with us. She made sure we understood everything and kept us in the loop. She worked hard to make this process as easy as possible for us. Everyone had told me how stressful it is to buy a house. Christina truly made it easy for us.
More communication. First time to go through this process and I had to ask every question imaginable. I met Jim once and mostly talked to Patience the rest of the time. He gave us virtually no options or talked to us about any variation options we had with our mortgage he simply just done arum of the mill setup and asked us to sign. For the money it cost for this mortgage I thought we should have had a lot more support from him. Communication was very very poor. Would not use them again
Made everything work fast. No issues with the documents and was up front about everything. Very professional and courteous. Best mortgage experience ever.
Jim was awesome
Ashley made our home buying experience a very pleasant process. Ashley explained everything in great detail from the beginning to the end. She is AWESOME and takes great care of her customers. She will go above and beyond to make sure everything is done correctly.
We could not have chosen a better lender! Kenneth and his team were so helpful. And made sure that we understood everything about closing on our house. They all worked hard to make sure we had the best service.
Neely was very informative and made the whole process smooth and easy!
Easy process
I could not be happier with the service provided by Jim Shirley with Gum Tree Mortgage and I would recommend his lending services to anyone and everyone! It didn’t take long to realize that I was in experienced hands. Jim went out of his way to make sure we wouldn’t have any unexpected surprises pop up on the day of closing to ruin our hard work and plans. I always felt like I was getting advice from an experienced friend, not dealing with some corporation that viewed me as a number.
Eric Cole has an undying dedication to his clients. He’s knowledgeable, personable and a consummate professional. His attention to detail and follow-through are refreshing and comforting throughout the entire mortgage process. If you need a mortgage, you *need Eric Cole.
Neely was exceptional! She was nice, honest, professional and returned my calls and texts in a timely manner. I highly recommend her for anyone wanting to purchase a home.
Every aspect of my dealings with Neely was positive. Closed on time and everything went smoothly. I would highly recommend using Neely to friends and family.
Very easy to work with. Always on the same page as us. Wouldn’t use anyone else.
Christina always checked in on our progress even between our meetings. She made herself available for my random questions and my family’s concerns. I am so glad that I was recommended to her and see why! This is my first home purchase and will definantely be back if I ever move. Thank you Christina for everything!!
Neely took the time to explain everything to me. In the process of buying my home she also taught me how to save money, how to pay attention to my credit score, and mostly pay my bills on time. Usually buying a house is very nerve-racking but she made it great and sentimental. My wife and I will always be thankful to God for putting Neely in our lives.
Ashley is the BEST!!! We love our new home. She went above and beyond.
Jim made my home buying experience easy and less stressful. I really appreciated all of his help.
Eric Cole is the best Loan Officer we have ever met. He was soo positive and honest throughout the process of buying our own home . Eric Cole told us on day 1 that it’d be 7-10 working days and we’d close on our new home. Well it was exactly 10 business days when we closed and received keys to our new home! Eric made it so easy & worry free!. Call Eric Cole at Gumtree Mortgage if you’re planning on buying a home. Eric will get you into your home with the best interest rate possible. Thanks Eric!
Ashley was eager to jump in and help as soon as Meredith Martin referred us to her. She was always keeping me updated with every little detail and was an amazing lender to work with!! Very satisfied.
Ashley was extremely helpful in getting our mortgage processed. The communication from her and Gumtree made the process much easier than past mortgage loans. Being able to do most of the work electronically saves a lot of time. Overall great experience. We are happy with our new home.
Jim works very hard, even on the weekends.
Eric made the experience of buying my first home go as smoothly as possible. He was there every step of the way, from the beginning to signing papers at the final closing. I truly appreciate his guidance and support during this process. I have recommended him to several friends and will continue to do so.
Ashley and her persistence to ensure quality during the home buying process made my experience beyond great. I will definitely be referring future home buyers to Ashley. Thanks again!
Everything about it was easy...I like easy.
Great personal service with perfect guidance for a seamless transaction!! We are repeat customers and wouldn’t go anywhere else!
Neely helped us from the start when we were looking for construction loan options to fit our needs and achieve our dream of building, to then finishing out the closing of our mortgage. Neely handled all the behind the scenes matters which can sometimes be overwhelming and all we had to do was show up at closing Everything was a breeze from start to finish. Highly recommend seeing Neely if your looking to build a home or buying a home! She is amazing!
Great customer service. Always willing to answer my questions.
Neely was great to work with. She always made sure we were completely informed to make all the steps in our building process as simple as possible. Thanks Neely!!
Jim was very easy to work with and was available to answer my many questions. He was honest and forthright and I would recommend him to others.
Neely worked very hard for me to get the best rate possible she stayed in constant contact with me during the whole process from start to finish she was a great person to work with I would highly recommend Neely
She made the entire process super simple. She answered all of our questions and helped us in any way possible to make this process quick and easy.
Quick turn around time. Great communicator.
Excellent job from beginning to closing
She was so understanding and as passionate as I was. When I was ready to give up she always said "just trust the process" and I did. She is a very nice lady and always said something positive to lift my spirit. I feel like that I gained a new friend in the whole process. =)
Neely just took her time and explained everything to me.
Ashley was great to work with. Always available to answer questions, and made the process as easy as possible.
Ashley Brock! It’s rare to work with someone so knowledgeable as well as going the extra mile for clients with have challenges that take extra work. She went above and beyond and made us feel as though we were her only clients!
Ashley is the best! She went above and beyond to make sure the process was easy as possible. Would highly recommend her for anyone looking to buy a home
Thanks Jim!
NA
Christina was GREAT!! She worked with me on everything especially since she knew I worked nights and was always ready to answer any questions I had no matter when it was!
This was my wife and I first time buying a house and we didn't know where to start. Ashley was reccomend to us by a friend who said she was the best so we gave her a call. Ashley helped us every step of the way and went out of her way to make sure our needs were met. The advice she gave was very helpful. I'd reccomend her to anyone who is getting started and little lost like we were.
Ashley was wonderful. She was very kind,professional, and helpful. She continuously kept me updated throughout my home buying process. 10/10 would recommend.
Her knowledge of the process.
Miss Neely went above and beyond to help me and explain everything to me with purchasing my 1st home. Thank you so much for making my dream come true!
Ashley was nice, sweet, and extremely helpful if I have any friends looking to purchase a home I’m sending them straight to her.
He was responsive and always easy to reach! This is rare in business these days. It's critical when doing a house loan.
Neely never quit!!
Couldn’t have survived the stress of being a pregnant first time home buyer without Ashley!!!
Neely worked tirelessly to make my daughter’s dream come true of owning her own home. She told us exactly what we needed to do step-by-step, which made the whole process seem much less complicated. Great experience!!
Ashley was so easy to work with. She is great at what she does. Buying and selling a home can be a complicated and stressful experience, but Ashley helped our process go as smoothly as possible. She was always available to answer any question. Thorough, efficient, and a delight to work with. I will recommend Ashley Brock to everyone.
Ashley made everything such a breeze and was very patient and understanding with my work schedule. She never missed a beat and would always email me full details so I wouldn’t either, and in the end we got our house!
It was a smooth process. Mr. Shirley made everything easy to understand, and he was great to work with. I would definitely recommend their services!
Ashley has been great. She’s helped us every step of the way and kept us updated at all times. I would recommend her to everyone buying a home from now on.
Everything. Everyone within Kenneth’s group performed very well and timely. And provided us the type of service that everyone should have while making this large of a decision.
Geat communication, and she was available when needed.
Kenneth did a great job!
Being a first time home buyer is nerve racking enough but Eric Cole was there to help me every step of the way!! He was able to make it a smooth process and the day of closing I had a flat tire and he helped do everything to fix it! Talk about customer service!! Amazing and such a nice guy! Would recommend him hands down! If there were an option to leave 10 stars, he would definitely get them because he is a rockstar!!
Mr. Cole helped us in every way possible. Answered every question and kept us informed through the whole process. With the help of Mr. Cole we would not have been able to purchase our new home. I would like to thank everyone in the gun tree family for all the help. Especially Mr. Cole for his patients and understandings.
Completely took care of everything we needed! We provided the appropriate documentation and they got us what we wanted!
Process was seamless and easy! We were well informed about the process from Gumtree and the process was worry-free!!!
Christina worked with me when no other bank would. She is very knowledgeable and explained all in detail about my loan. She gave me a timeline of the events that would happen during my loan process and what to expect. She answered my calls when I had a question or concern. Overall, with Christina, my loan experience was painless!! Thanks again, Christina!!
I’m highly satisfied going with Ashley for my mortgage loan. She made the process easier than I could ever imagine. I will definitely recommend her to anyone that is in the house buying process!
Neely, went the extra mile! It didn’t matter if it was after work hours, the weekend, or a holiday, Neely responded to our call of help. She was very professional and fun at the same time. Her knowledge about her profession is what made our house buying process a smooth ride. Since our closing, my husband and I recommended our friends to go visit Neely before going to anyone else for their mortgage loan. Thank you, Neely!
This is my 4th home I have purchased and first thru Gum Tree. This has been the most easiest and most convenient home loan I have ever been thru. Very smooth and easy! Thank you!
Neely did an amazing job! I couldn't have gotten .y home without her!
I had a very positive experience with Neely. She was great. I highly recommend her. Thank you so much!
Ashley is highly skilled at her job and goes above an beyond for her clients. A closing process is rarely without a glitch and she handles any issues that arise quickly and effectively. I highly recommend Ashley Brock to anyone wanting an efficient, stress free loan process. She gets the job done.
Jim helped me though the whole process
Great overall experience
Ashley was extremely informative and great to work with during the process. She did a very good job and I felt very comfortable working with her during the whole process.
Terrific experience. Ashley is very knowledgeable and great to work with.
Neely was wonderful and she did everything in her power to help us get the house and we thank her for helping us
Awesome job. Very knowable. Did all she could to get me great results.
Very smooth process :)
Eric is always on top of his game and answer all the thousands of questions you have when buying a house! He’s kind and explains things in just the right amount of detail.
I ask Eric if it was possible for me to get a certain type of loan and he worked with me to get it done.
The hands on management of Eric. I didnt have to guess what this or that meant. Hes very professional and great at what he does. If he dont know the answer to the question he'll definitely get it for u.
Eric is by far the most detailed and professional in the business. He answered all of our questions, and walked us through this process with patience and confidence. Thank you Eric for helping us purchase our dream home!
Very good at what she does and will do everything possible to get you in the home of your desire!
Jim was professional, attentive and went up and beyond to ensure that our loan was finalized in an efficient and timely manner. I would not hesitate to recommend him to anyone needing assistance with a mortgage.
Jim and his team were absolutely great. Jim answered all our questions and was able to get our difficult loan done in a timely manner. I highly recommend him and Gum Tree Mortgage.
Ashley was wonderful to work with. Very knowledgeable and expeditious!
Ashley was very informative and patient with every question we had. She is awesome at what she does and we are so thankful for her and Gum Tree Mortgage.
Great service
Ashley was very helpful and knowledgeable which made the process a pleasant experience for Us!
Neely is very easy to work with. She goes above and beyond for her clients.
Kenneth was so on the ball and proactive! Best experience we’ve ever had in His type of work. I would recommend him more highly than any of the other mortgage companies we’ve ever done business with!
Mr Jim Shirley was very professional, patient and knowledgeable. Communication was excellent. Mr. Shirley and his team managed to make what was an extremely stressful situation not be as bad. I would like to thank everyone.
Neely was personable and helpful in many ways. This was all new to us and she made it a simple process. My husband is self-employed which makes loans a tough task but she went above to make it happen!
Neely was very professional and informative all throughout our loan process. I would recommend anyone to use her for their mortgage loan.
Eric was very helpful, professional and informative. He made my loan process easy. Always kept me abreast of the process. Thanks a lot Eric
As first time homebuyers my husband and I had numerous questions and often felt lost. Jim and his team were amazing at guiding us through the home buying process. Thanks to gum tree we were able to find a beautiful home and get a great rate on a mortgage. Whenever we had questions Jim would personally call us instead of emailing us back. Their customer service was amazing. We definitely plan to recommend them to our friends going forward
Eric was kind, and extremely helpful in explaining everything to me in a way I could understand it
Ashley was easy to work with, very informative and patient with our many questions as first time home buyers, she made our experience wonderful. We are very thankful for the opportunity we had to be her clients.
Ashley was always so helpful and willing to help!!! This was a great experience for me working with her!
Friendly, expert advice!
Awesome people to work with. Great all around experience. Gumtree saved me from a nightmare experience I was having with BancorpSouth. I would highly recommend using gumtree for a mortgage. Special thanks to Ashley Brock and Rachel Potts.
Ashley made this an easy process for me by keeping me informed/up-to-date on required paperwork, documents for signature, and the closing process. This was my 2nd house purchase with Ashley’s help. Great experience again!
Eric always went above and beyond for us. He would answer all my questions promptly and was very knowledgeable! We loved working with him and refer all our friends to him!
Ashley was able to provide me with quick, easy, and appropriate requests regarding my home loan. I would highly recommend her services.
She was awesome and went above and beyond to get loan approved and ready for closing . The whole process took approx 3 weeks. Great experience! Highly recommend.
Neely was so kind and polite. She is such a sweet person and always made sure everything was done correctly and in a professional manner. Anytime I had a question she always was there to answer. She definitely is wonderful and wonderful at her job.
Jim was very prompt and professional during the whole process. Above that he has good people skills. I will recommend Jim!
This was our first home so I was really confused about alot of the process in buying a new home. She was always there to answer any questions I had and lead me to the finish of my first home purchase.
Eric was very accommodating and kind. We loved working with him and will definitely recommend to friends and family.
Ashley is a go-getter!! Truly amazing!! She came in and rescued us from a terrible situation, and handled everything thrown at her with grace. :)
Eric was always available, willing, and capable to answer any questions we had through the loan application process. He was a wonderful advisor and help. We’d recommend him to anyone!
Kenneth is such a knowledgeable professional. He is genuine and took time to answer my questions and address all concerns. He made the experience of purchasing this property a dream. The customer service is unparalleled! I NEVER felt alone or uninformed in any phase of the home buying process. Kenneth understood my unique situation but treated it as a familiar process. I can't wait to shake his hand. I'm so grateful to the MOST AMAZING Agents (Billy and Crystal Byrd) for recommending Kenneth.
Very responsive. Great service.
Eric was very professional and always available to answer any questions I had . Along with his wealth of knowledge he has a great personality which made the whole process smooth and easy .
Knowledable. Fast. Helpful. Communicative. Problem Solvers. Professional.
Eric did an excellent job of helping me navigate my way through the home buying process! He was very informative and answered any questions I had! Highly recommended!!!
Eric was awesome to deal with. He went above and beyond for me and my wife. He was very personable and professional.
Eric moved heaven and earth to do whatever to make it possible for me to qualify for my loan to purchase my house as a single mom of 2 boys after my divorce.
I was very happy with Eric Cole.
Very helpful and never hurried. Always willing to take my call and answer any questions and explain in depth!
Eric was very professional but most of all, always there when I called or text him. I tell everyone about him!
Eric Cole really made the mortgage process a breeze. He explained everything in a way that was easy to understand and worked very hard to get me into the loan. I appreciate Eric and Gumtree Mortgage and refer potential clients to them often.
Very accommodating and very thorough.
Mr. Cole was able to make our mortgage process a very satisfying experience. I would recommend his services to anyone looking to buy, refi, or build a home.
Made things easy to understand. And it was easy to get In touch with him for questions.
Building or purchasing a home can be very stressful. Neely not only acted as a our lender but also as our friend. Every time I called in panic mode she always reassured me it was going to be okay. I can tell Neely really loves what profession she has chose to do.
Jim and his team did an amazing job. They are on top of everything and make sure that you know what you need to be doing to keep everything moving smoothly. I highly recommend Jim as he is easy to talk to and seems to always be available to answer questions. As this was my first home I had lots of questions. I want to thank Jim and his whole team for getting us into our dream home.
Jim and his team were amazing and helped our family get the perfect home for our needs! The sellers were wanting to close within a month and only wanted to sell to someone with a conventional loan. Jim called and explained the difference in loans. We closed 1 month 1 day to meeting Jim. They were on top of it and made sure we were on top of everything. They were knowledgeable, organized and professional making us feel comfortable with the whole process. Thank you Jim, and Patience!!
Ashley was very easy to work with, explained everything in layman’s terms and made the stressful process of buying a house incredibly easy!!! She was always available to answer my call or text, and helped me navigate through everything I needed to do during the buying process. I would definitely recommend her to anyone buying a house!!!
Kenneth was fantastic to work with from our initial conversation to closing. As first-time home buyers, Kenneth & the whole team at Gum Tree Mortgage helped make our experience smooth & easy. Kenneth was there to answer any questions that we had during the process, & he and his team moved swiftly to process our loan. I wish every organization cared about their clients as much as Gum Tree Mortgage. Outstanding service, fantastic experience, & I would recommend any home buyer work with them!
It was an easy and smooth process! Kenneth was great and offered us invaluable advice.
She was total very quick on responding to email and call back I would definitely recommend her to any one Thanks Again Ashley
Everything! He was always willing to help any way he could to get everything done.
Ashley did a fabulous job with our mortgage. She was fast and efficient and did a great job communicating with us as we went through each step of the process. She was always available to answer our questions.
She was extremely helpful and kind. We enjoyed working with her!
Made everything easy for me worked around my schedule if I had a question she had an answer
Neely is very professional with the loan process. All questions are answered immediately and updates on the process are always immediate. She keeps everyone in the loop of the process.
The overall experience with Neely. She went above and beyond to makethe loan process of buying a home as easy as possible. I highly recommend Neely for future home buyers.
Neely was amazing through the whole loan process. She called me every step of the way with any hiccups or concerns that arose. She handled everything so efficiently and held my hand through the intimidating loan process. She was such a blessing. I have recommended her to everyone that has asked me about buying a house or the mortgage loan process. If I ever need someone again, I will pick Neely Turner every time.
Over abundance of important communication and advice.
Nice to work with and made the process very easy and less stressful!
Jim was incredibly helpful and insightful in advising which options would be the best for my home purchase. His prompt communication and quick response time helped the transaction go smoothly. His team was was just as prompt and helpful. Everyone was great to work with. I highly recommend Jim and his team at Gum Tree Mortgage.
Neely worked so hard getting our loan closed at the time we needed it. She was so helpful and made it a lot less stressful for us!
Eric Cole went over and above his duty to help me. He’s the best.
Eric kept me informed... if I had a question, Eric answered it. If I called and was unable to reach him he was prompt to get back with me! He very clearly explained each and every part of the process which was greatly appreciated!!
Ashley always goes above and beyond to help me personally and all of the referrals I send her . You won’t find anyone more helpful!
With Neely's help and guidance all the details of purchasing a home was made easy!
He was amazing when we had to swap to his lending company in the middle of purchasing our home. He explained every detail of what we were signing and went above and beyond for us. He is an amazing lender!
She was very helpful explaining and very professional!!
I thought a lot of the quick response time on questions. Also, the personal level she displayed. I did not feel like a number. Overall 10.
I’m a first time homebuyer without a realtor which I thought would be stressful. However, Neely went out of her way to make sure my questions were answered at any time of the day. She helped me feel confident and secure by providing me with the best quality of advice and support. I highly recommend her!
We had such a great experience buying our first home thanks to Neely! She made buying a home as easy and effortless as it could be. She was always quick to answer any and all questions that we had. We are so thankful that we got to do business with her!
From start to finish overall everything ran smooth and exact.so as a customer i would recommend Ashley Brock (Gum Tree Mortgage) to anyone getting into the process of buying a home. Believe me i love my new home. Thanks Ashley
Neely made our home buying process so smooth and easy! She's great!
We had already heard that Neely Turner was the way to go when starting our home buying process, and we see why! She went above and beyond for my wife and I and made this process extremely easy for us. I would highly recommend anyone to give Neely and Gum Tree Mortgage a call when considering purchasing a home!
Trump
Communication was very fast ! Very professional person to deal with :)
Jim provided excellent service, he was considerate of our needs, listened to our concerns, and took the time to explain the process thoroughly. He was sociable and helpful and I highly recommend him to anyone needing the services he can provide.
Jim Shirley was fantastic to work with! He helped my family to purchase a property that not only meets our needs but is an incredible investment! He is honest,professional and friendly. He put us at ease from start to finish and got us over every bump in the road that came along during the sale. He takes the time to know his clients and is great communicator. He knows his business and he is an asset to GumTree. Myself and my family highly recommend Jim and GumTree.
Christina made this an awesome experience! I would STRONGLY recommend her to anyone. Thank you!!!
Christina was referred by our realtor and was a Godsend. She made the complicated task of buying a house VERY EASY and was always there to answer questions. I would recommend her to anyone who wants to buy the house of their dreams!
Ashley was an absolute blessing to work with! She is phenomenal and made a very stressful process painless and wonderful!
Knowledgeable and easy to work with on a mortgage and a nice guy to boot!
Neely was great with explaining every detail to me and taking time making sure I understood everything. She went over and beyond helping me through my home purchase. She was great !!!!
Eric was great to work with. He answered all of our questions and kept us constantly in the loop so we felt comfortable through the whole process. Awesome job!
Professional and made the whole process easy and understandable. Will recommend Eric to everyone
Eric was very knowledgeable and helpful throughout our house buying process. I highly recommend him for anyone buying a home.
Everything
Neely made it great. She went above and beyond what we felt that she needed to do. If ever we had a question, Neely was always there to find the answer. I can't in words explain what a pleasure it was having her on our team. Thank you Neely Turner for helping us through the frightening but exciting event of buying our first home.
Neely is very professional and very pleasant to be associated with thank you for all your help and support and for making my home buying a pleasant and quick process thank to all at gum tree very professional Edward kowach
Eric was very easy to work with and stayed in constant communication to let us know how the loan was progressing. We have used Eric foe the purchase of our last two homes and would highly recommend him!
I didn’t have a qualifying credit score to begin with but Neely went above and beyond to help me with that! She was very helpful,attentive, and knowledgeable throughout the whole process! I’ve already recommended her to several people!
Mrs. Neeley went way above in helping us with our mortgage loan. As young, first time homebuyers, we were clueless, and Mrs. Neeley guided us every step of the way. Our financial situation was unique, and she went the extra mile to insure we would got the loan.
Neely Turner was a dream to work with on my home.
Neely was very professional and was always available to answer my questions. The loan process was flawless and the easiest I have ever had. If I ever buy another home she will be the one I let handle it. Could not be more pleased with Neely and Gumtree Mortgage.
The staff at GumTree were patient, kind, and understanding as I searched for my perfect home.
Neely Turner and the Gumtree staff went above and beyond to help me with my needs i would recommend this company to anyone.
Great first experience
The help on any and every question we had was awesome. Already referred Eric Cole to 3 people
She was always there for us with any answer or question we needed! No matter time or day! Was willing to help anyway she could! Very very helpful!
Everything went smoothly, Ashley was very helpful
My husband and I have very busy schedules and They made the transaction very smooth and easy to accommodate us both.
Eric and Gum Tree Mortgage are great to work with. They make the whole process easy and are very responsive to any questions or concerns you might have. I would highly recommend them next time you are in need of somebody that will shop around to get you the best rates and mortgage for you.
Ashley made the process a breeze! She educated us on what to expect step-by-step and there were no surprises!
I've known Jim for over 30 years. He is very knowledgeable of the mortgage industry, the products, and the needs of the client. Jim will always go the extra mile to help his borrower get the mortgage loan that fits their needs.
I'm speaking from a realtor standpoint, I always feel very confidant referring my clients to Gum Tree Mortgage, and Jim Shirley . I know that they will be given the very best professional & confidential service. He will guide his clients in selecting the mortgage to suit their specific needs. Jim can always be reached with questions and concerns many times after office hours. Jim has earned my respect and trust both professionally and personally for many years. Sarah F.
We have worked with Jim Shirley on multiple mortgages. He has always been very helpful on finding the best options for us and guiding us through the process. Jim Shirley always places himself in the buyers or home-seekers shoes in order to make sure that they are not only getting the best house for them, but making sure that they are making the right life decision for their family as well. I would highly recommend him to anyone looking for a home.
The process was quick and painless. I was updated often. Neely did an excellent job and has a great personal touch. I appreciated her efforts to help my daughter and I get a house that we both liked and I could afford.
The entire process was very smooth. Neely kept me updated on the info she needed. The whole process was very quick and successful
Christina was referred to us by a great friend, and she was very professional from our very first visit. Definitely made it easy on our what and how’s of the mortgage loan process and stress free. We can’t thank her enough. We would highly recommend her for your mortgage needs, thank you Christina The Moore’s
Ashley was great and made buying our new home easy and painless. I recommend her to anyone
Was helpful and very knowledgeable and answered all my questions. Had no problem getting in touch with him .
Ashely worked with me for 6 months on purchising a home. She was very straight forward and told me what i needed to do to make this purchase of a home happen! She was very easy to work with and i would definatly use her again! She definatly had my back through the whole thing. It made purchising a home a little less stressful.
Everything went smooth and we was guided through the entire process! Neely is a very sweet and kind person! She knows how to get business done the right way! Thanks for your help and concerns on me purchasing a home for me and my family!
Eric took care of me and got me in my home. There were complications.. he got me right through it all.
Great and friendly service and communication made for a very pleasant home buying experience. She was very helpful with any questions I had. I would recommend her to anyone looking to buy a home!
*****
Ashley did a great job helping me get my new house.
Highly Recommend!!!!!
Christina, was very helpful with any questions I had. She explained everything to me very thoroughly. She was very supportive when I had doubt, that I wouldn't find a house.
Very helpful. Made this process stress free.
Neely was absolutely a life saver!! I am self employed so my case was difficult from the get go. Neely was tenacious, skilled, determined and it paid off!! I cant recommend her or thank her enough for all of her hard work!!
Christina was always available to answer any and all questions we had. She always had the right answers and helped us to understand everything along the way.
Communication is fantastic! Every time I call with a question, if she was not able to answer she would call me as soon as she got done with the other person she was with. Great at helping with questions in first time home buyers, and always made sure you understand everything they were doing for your loan. Just absolutely fantastic all around!
Ashley was extremely quick and efficient. She made the process very easy. She was very easy to communicate with and was very approachable. Her advice to us was valuable and appreciated. We are so thankful for Ashley Brock and gumtree mortgage!
Mr. Cole was very knowledgeable. He explained each and every document I signed. He anticipated and therefore had me prepared for what was to come next during the process.
This lady needs a raise. Great experience
Neely is remarkably professional and kind. My experience with her was absolutely exquisite.
Neely Turner went above and beyond working with my husband and I for almost a year trying to get our perfect first home! I highly recommend her and Gumtree Mortgage!!
Neely was so helpful during the process of buying our first home. She was always available to answer any questions we had. She was never pushy and readily gave professional advice. We will definitely use her again if the need arises.
Ashley helped us tremendously when it came to buying our first home! She made the buying and closing process as easy and stress free as possible. We are very thankful for her!
She made me feel like helping me mattered. Super quick and easy process. She did all the work. Thanks Ashley
The experience was nothing short of amazing. What I enjoyed the most was how personal they seem to be with us during the whole process of getting our loan for our new house. Also some of the advice they gave came in really handy as well. I would highly recommend using Neely Turner and Gumtree for your loan services.
HARD WORKER!! Neely world very hard to make sure everything got taken care of. I know my case was different from the normal but she never stopped to make sure everything worked out the way it should. I have already recommended Neely to our friends who are looking to mortgage a home. I appreciate her hard work and Professionalism. Very highly recommended!!
Ashley was very professional, answered every question I had, and made my overall experience very smooth and pleasant. I would definitely recommend her!
Neely was very knowledgeable and answered all of my many “first time home buyer” questions with kindness and patience.
Ashley went over and above too get me my mortgage. I recommend to anybody looking to buy a new home go see Ashley. Shes the best at what she does.
Ashley helped my family and I the whole way! Great person!
Great guy, really informative. He made the buying process simple and easy. He was always available around our work schedule. I would recommend him to anyone buying a home
He was very patient and informative. He showed he cared about what he did.
Neely was open, friendly, and most of all respectful and honest with me from the onset. She was very supportive and informative . She was always responsive in a timely manner. She seemed to genuinely care about my outcome.
Ashley Brock is very professional and took great care of us! She did everything in a timely manner and kept us informed!
Ashley always kept me informed and offered excellent advice to me during the entire process. When times seemed stressful she was always very encouraging. She is very personable and profession and I highly recommend Ashley to everyone!
Ashley was always available for any questions I had and made the process smooth! She was great to work with.
Neely did a fantastic job helping make sure that everything was done. I feel like she went above and beyond for me.
Neely went above and beyond to help get things going for my loan. She went out of her way to make sure I had everything I needed. She was a great help!!
Neely is the absolute best. My fiancé and I came into getting a home mortgage loan completely ignorant to how anything like this works. She took the time to explain everything we didn’t understand, and made sure we were informed before any decisions. Without her buying our home would have been impossible.
Ashley went above and beyond to help me reach my goal of being a homeowner. She walked me through every step and answered every question I had even if it was sometimes after hours. She always kept me up to speed with the whole process. I defentienly will be recommending her to anyone that is ready to purchase a home.
Ashley is great to work with. She went above and beyond in helping me get approved for my first home. She was there to answer any questions we had. Very helpful. I would use her again.
Christina was very helpful during this process. When we had questions she was prompt in answering. She kept us informed of rate changes. We were very happy!
Christina was extremely friendly, professional, and efficient throughout the entire experience! She made it very easy for us to understand and complete the mortgage process for our forever home. Thanks Christina!
Neely has been great to work with. She made herself always available to answer any question I had. I couldn't have asked for a better person to work with. She was excellent from the beginning to the end. Thank you Neely!!!!
Eric Cole helped me from the very beginning to obtain my goal of purchasing a home for my family! He bent over backwards to help any way he was able! I am very grateful for his assistance!! Great service at Gumtree Mortgage!!
Eric was on time with what was needed to keep from delaying the process and was very informative on what needed to be done and how to handle things.
As a first time home buyer, Kenneth did very well with explaining everything to me and being very informative. Everyone was very helpful at GumTree Mortgage.
Ashley went above and beyond to make sure we had the loan type that worked best for us and that we understood every step of the way. She was super professional and was always understanding with our questions.
Jim and his associates made the entire process of home buying much easier than I expected, even with a few bumps in the road. This day and age, it is not easy finding people you can trust & count on. And during my year-long search for my 1st home, I had come across countless Agents, Mortgage Loan Officers, etc. But when I met Jim & everyone at Gumtree Mortgage, I was very impressed with their professionalism, honesty, integrity, and hard work. Thank you Jim Shirley! HIGHLY RECOMMENDED!!
I really enjoyed working with Ashley. She took a situation that was proving very stressful for me, to the point of not sleeping at night stressful, and eased my worry and my burden. I am very thankful that I met Ashley. I would bring my business to her again should the situation ever arise, and I would be very proud to recommend her to friends, family, and even strangers just looking for advice. Great experience!
Ashley is a very sweet lady! She is always on top of things and gets things done fast! She helped me with all of my questions and it made working with her easy! I would Recommend her to anyone!
She was patient and pleasant. She helped us through the process with good advice
Helpful from the very beginning of the process to the end....completely understood my personal situation and worked to make me feel comfortable and easy through every step of the process....made this very important decision in my life much easier to handle because of effective communication and efforts to make me feel as if I was cared for as an individual and not just a customer
The easiness of the process was unbelievable. Awesome communication and constant updates simplified everything.
Ashley was professional, stayed on top of things and kept us informed all throughout the process. She was a pleasure to work with.
We love you Neely! Thank you so much on all the advice and working so hard for us! ðð
From the moment I expressed interest in starting this journey, Neely was prompt with communicating everything I needed to do. I would definitely recommend her for any of my family or friends. She was very personable and friendly throughout the entire process.
He was a great help in getting everything done. Great person do business with.
Jim explained every detail to us as we went along. It was stress free because he knew his job and helped us understand as we progressed. Thank you !
She was amazing and understand about everything and made sure I knew everything before I left that day
Ashley was a True Professional from the Start to Finish in the Re Fi Process. She responded quickly anytime I had a Question. Could not have been more Pleased!!
Eric Cole did a great job in staying in contact with my wife and I. He answered any questions we had and knew what to say before we even asked. Pleasant experience all around. Thanks Eric
Jim was very helpful in answering questions and giving me very good advise. The entire process ran smoothly and the communication was wonderful. I was kept informed as to specifics dates/times so I could plan my schedule accordingly. I have already given his name to another potential client.
What made it great was that Jim was there to answer any questions I had and to ease my mind when I was uncertain of the direction of the process. Jim and Patience were both very easy to work with and spoke to me in terms I understood. My entire experience with them was a very pleasant one.
Smoothest home loan closing I have ever had. Was kept well informed and process moved timely even with the holidays. Couldn’t have asked for better service.
She was always there when I needed her. Everytime I called she would answer or if she was busy she would return my call. Communication is very important when making this kind of tranaction. I really appreciated that. Plus her pleasant smile and attitude was great also.
Kept me well informed and Easy to communicate with.
She was so nice and sweet anything I needed to know she helped me she's a great person
Neely made buying our home easy from day one! She kept us informed every step of the way and always worked to accommodate our schedule and needs. I highly recommend Neely Turner and Gumtree Mortgage!
She went above and beyond to make sure I had every question answered. Communication was great! We talked once or twice a week throughout the process. Ashley is a "real" person, she shared and explained things that most new homeowners don't know about. I would highly recommend Ashley Brock and Gumtree Mortgage.
Very knowledgeable and professional. Easy to deal with. We've consulted Eric on both of our home loans. No reason to go anywhere else. Our family would definitely recommend Eric Cole and Gumtree Mortgage.
He spent a lot of time reviewing all the details and explaining everything to me. Definately made me feel like I was getting the best service when making one of the biggest financial decisions in my life!
Deep knowledge of the mortgage business, flexible product solutions for complex situations, professional culture with personal care
Eric, was very helpful,informative and I would recommend him to others.
We have done business with Jim and Gum Tree on several occasions, from buying our first home to refinancing and more. We have referred several friends and coworkers to Jim as well because he’s willing to spend time with his clients to explain each step of the home buying process.
I was very pleased at how you all kept me informed & told me the do’s & dont’s. Even though I was very nervous & afraid wasn’t because of anything you did it was just the expirence from before you!! You made me feel welcome & kept me hopeful & helped me not to give up! I really liked the fact that you were honest about the whole thing. Thank you so much for everything may God bless all of you!! I can’t thank you enough!!! If anyone read this I would definitely recommend you all!! Again THANK YOU
We had several snags during our loan process that were beyond our control and Jim had a solution each time and got everything taken care of in a timely manner. This was the second mortgage loan that Jim done for us and if we need another one we will use him again.
Jim is extremely knowledgable concerning mortgage loans and credit. He is very helpful in getting the customer the best plan to meet their financial needs. I highly reccomend him.
Efficient in every way. He is truly there to help you with your mortgage needs.
We had a great experience with Gum Tree Mortgage and would recommend them to any of my family and friends.
The personal service Jim gave us navigating through the financing of building our home and answering all of our questions was top notch.
Jim was very hepfull and the loan was very easy and quick
Jim is the best of the best. From our first home to our future forever home and every home in between he's the best person to work with. Gumtree will be our go to forever.
Jim and his staff were very knowledgeable, helpful, and available to us during our loan process. we are so thankful for their willingness to answer all of our questions and guide us through the purchase of our home.
Staff was personable and served my wife and I well in the mortgage process.
Ashley was so helpful helping us get into our home! I recommend her to anyone she is amazing!
Neely has such a great attitude and helpful in so many ways. I could call her anytime of the day even when she was out of town on vacation she would always respond. She is truly a blessing to me & changed my life after teaching me about credit and the up's and down's when it comes to purchasing a home. I went not having enough credit, to just enough to buy a home all within 90 days. God truly placed this lady in my path to change my life in the most positive way. I truly appreciate you Neely:)
I was new to all of this but Eric helped me every step of the way and always is there for when I have a question.
Eric was always very professional, courteous, and organized. I could contact him for any questions or concerns, and he responded in a timely manner. Eric helped me to feel more at ease throughout the process of buying our first home. I would definitely recommend Eric Cole and Gumtree Mortgage to anyone looking to purchase a home.
Communication Accessibility Very informative
Outstanding service and timely loan closings. Eric is on top of his game when it comes to the intricacies of the mortgage business. Very professional and always available when you need him.
Eric is very thorough and explains all the details to his clients and agents he is working with. I really like the way he takes care of his borrowers and makes them feel comfortable from start to finish!
Ashley was very helpful in our homebuying process. Very patient, prompt and informative with the whole process. We would definitely recommend Ashley to individuals or families that’s seeking home ownership!
She took the extra time day and night to answer any questions and help me any and every way possible for me to be able to buy a house and I am very grateful
Kenneth has always been through and willing to seek the best terms for each of our loans.
Neely Turner was very knowledgeable about the mortgage process and thoroughly explained each step to me as we went along. I would highly recommend Gum Tree Mortgage...they were very professional, but personal too. And I got the interest rate that I was looking for!
We appreciated Kenneth's professionalism and his walking us through each step of the loan process.
I was confident that Kenneth was doing everything he could to help me close on our house as quickly as possible.
Neely Turner was able to get us in our first home. Thanks so much!
The transaction went to smoothly. She worked on my loan during after hours even know she was not required too. She was determined to get house for us and she was successful
Neely is the best thing that happened. She helped me through each step of the way. She went above and beyond! I’m so grateful for that!
Prompt, courteous service, explanation of service and processing. Very professional.
She was supportive at every turn! She kept us informed and went out of her way to walk us thru every step! Have suggested her to many friends looking to buy!!!
Mrs Neely is an expert at what she does. Very insightful and knows her stuff. Willing to help anyway she can. A very caring and sweet person. If I need money advise or help in anything dealing with her field of work, she's the person I will go to.
Neely went above and beyond helping us. She was very easy to talk to and always explained every step along the way and made sure we had a clear understanding. She made sure we knew she was available anytime for us and if we ever called and didn’t get her at that moment she was very prompt about returning our calls. She made us feel very important to her and we knew we could trust her. We highly recommend Neely and Gumtree Mortgage Company to all of our family and friends.
Neely made buying my first home so easy. She was always a text or call away. She cheered me on the whole way and I would reccomend her to everyone!
Yes - I love working with Jim Shirley & Gumtree Mortgage. They know the business and keep us informed every step of the way.
Jim Shirley is excellent at communicating with his borrowers, explaining all aspects of borrowing for a new home. He also crosses his t's and dots his i's, keeping me, the realtor, apprised of every aspect of the mortgage loan process, I recommend Jim to most of my clients. At one point in 2017, I had ten sales "on the board" and nine of the clients had chosen Gumtree mortgage as their lender! I think that speaks volumes as to the integrity of the company
Neely was awesome! She made buying our home so easy! If we ever buy again we will definitely be using her.
We absolute loved working with Neely. She's so easy to deal with, she's straight forward and tells you what you need to do in order for her to do her job efficiently and quickly. She's so friendly and helps people in any way she can. We will recommend her to EVERYONE we know or meet!!
Neely was attentive to my concerns and addressed each one. She gave good advice without feeling pressured. Very knowledgeable about interest rate and getting customer best rate. I would recommend her for any mortgage needs.
Mrs. Turner did everything necessary to help me with this house. Any question I had, she took the time to give me an answer. I consider her a very good asset to Gum Tree Mortgage. I was afraid at first to come to Gum Tree due to a neighbor bad experience with your company. After working with Mrs. Turner I would recommend Gum Tree to any one I know in the future that's in the market of buying a house.
Neely made this extremely stressful process so easy!!!! She went above and beyond for me and was there anytime I needed her!!!! Thank you so much for everything Neely, you are the best at what you do
Ashley Brock is an exceptional mortgage lender. In a very problematic transaction I had, Ashley genuinely went above and beyond to bring everyone together, and I can honestly say that it wouldn't have been successful without her. I would highly recommend her and her team for their professional services as her customer service was superior in professionalism and smooth under pressure. Thank you Ashley!
Ashley was very helpful and professional in helping my husband and I buy our first house. She worked very fast and made our home buying experience pleasant!
Ashley was there for me. I was getting the run around about getting the money for my house and everything l did was not working so l give up. If it was not for Paula and Ashley telling me not to give up just hold on l would had stop fighting. But thank to them both working on my side I'm in my house and it's great. Thank u both from the bottom of my heart. And God Bless U both Always.
Ashley worked very hard through a difficult situation and made it happen.
Be ready to move. She moves quick and efficiently. Will go out of her way to get you the best rate. Thank you Ashley
I have had the pleasure of working with Neely on other loans. Her performance is excellent. I have sent and received information from Neely much later than normal work hours. Neely is a person that you really can't pay enough. The job that anyone does is worth just so much and that is why I say that you cannot afford to pay her what she is worth. I highly recommend Neely
Neely will bend over backwards to help clients, answer questions, and provide updates. I love the communication and service she provides.
Neely is the absolute best! She has a kind heart and cares about her clients. She demonstrates a true passion to help others quickly! I would recommend her to anyone needing financing for a home.
Neely is patient with her clients and sees it through. She communicates well and explains the process to her clients. I’ve been very pleased with Neely’s work.
Neely was easily accessible, gave thorough explanation of the entire process and was always there to answer questions or listen to concerns.
Neely Turner helped us navigate every aspect of financing and closing on our new home. She and the team at Gum Tree are so knowledgeable and eager to serve. We would definitely recommend their services to our family and friends!
Everything!!! From the first call to the last!!! Every single step!!! Neely made my experience like a walk in the park!! First ever home to purchase didn’t have a clue to were I needed to begin she took my situation made a dream come true for me and a huge goal reachable. !!! You can’t put a star or a rating on that level of knowledge, experience and customer service!! Off the charts!! Neely and the gumtree team is who you should choose on purchasing a home!!! Buying a home on a new level!!!!
Ashley made the entire process and experience Great; her knowledge and guidance for my clients went above and beyond. She is an asset to Gum Tree and to my future with clients in the Lee County area.
Ashley is a very knowledgeable, communicative and responsive lender. She is always very prompt to answer any questions I or my clients may have. Ashley is also very realistic with time lines and always has loan paperwork in order by the time my clients need it for closing. Highly recommend. My clients love her.
Ashley provided quick responses, regular updates, and she is easily reached via phone or email. She managed a very smooth and pleasing transaction!
Ashley is awesome. She is very professional and she works hard to please her clients. She always goes above and beyond to fulfill her duties and she does it at a really fast rate. I would recommend Ashley to everyone.
Neely has spoiled me! She takes care of my clients and she's extremely knowledgeable and eager to help...she is not reluctant to roll her sleeves up and dig in to answer questions and make situations work. She is FABULOUS!
Neely is absolutely wonderful! She is very professional and responsive. Always available!!
Neely was in constant communication with us. She outlined what we need to do to obtain our loan and helped us deal with the surprises that came along with the process. Without her, we would not be in our new home today!
Neely went above and beyond to help us get our dream home. She is the best person. She treats you like family. If anyone I know ever buys a house I am sending them to Neely.
Neely is very easy to work with. She focuses on what her customers need and gets the job done. The whole team at Gum Tree Mortgage is outstanding!
Everything was fantastic
Ashley Brock was very professional, and was always available to answer questions when I had them. She was honest in all interactions. Ashley exlemplified a personal touch with a professional attitude during every interaction. I would highly recommend her if anyone needed her for any real estate transactions. She is the best!
Eric had answers for all of my questions and gave good advice as to what my best route was for my loan. He was always available and showed us that he was truly happy to have our business
I can't say enough great things about Eric Cole. He is by far one of the easiest and most pleasant Mortgage lenders I have ever dealt with. If you can be approved, Eric can make it happen. He went above and beyond for me, and made sure that I was updated the entire time. I recommend Eric Cole at Gum Tree Mortgage to anyone that is considering purchasing a home.
She was very hands on with the work very persistent in getting us the information need to make it happen for us wouldn’t want to go through the process with anyone else
That this process was extremely quick and painless! My family was treated very professionally and felt extremely comfortable with questions and answer we recieved .
Jim and Patience were great! Always pleasant to deal with, and very quick turnaround on our loan!
Ashley was very sure to make things happen when they needed to. She kept us informed and helped us anyway she could. She even made a trip to Ponotoc, so we didn't have to, to pay off our loan. We were very happy with our experience and advice we were given!
Ashley was an amazing person to have on my team. She worked endless hours to assist me in buying the house if my dreams. The company is very lucky to have such an awesome employee.
From the initial sit down we were able to have all our questions answered by Jim and Patience. They were very down to earth and easy to work with. Taking out a mortgage is stressful but they made things with them easy.
Ashley was extremely helpful throughout the entire process. She helped us understand every step and was patient when we had questions or needed clarification.
Ashley Brock was very helpful with helping me buy my home. I would give her more than five stars if I could . Very friendly and had everything done in a timely manner.
Jim was great! He gave us advice about our mortgage that would best suit us. This was our first time buying a house so he was very patient with all of my many questions. He made sure we understood everything that happened and that was going on. I would very much recommend him to anyone!
Everyone was friendly and answered any questions I had to my satisfaction! They went above and beyond to get perfect loan for us!
Friendly and how quickly she closed out the loan, and she explain everything down to the tee. that great and experience that she knew what she were doings.
Eric made the whole process easy! If I had a question or an area I didn’t understand he had an answer! He kept in touch to make sure I was on track through the whole process!
Neely was awesome and worked with me every step of the way in the process of purchasing my new home. She was also very helpful in helping me improving my credit score and giving me the knowledge to keep a good score. Thank you Neely!
The staff at Gum Tree is knowledgeable and helpful! The process was handled professionally!
Professional advice, punctual service, friendly and helpful staff.
Despite a prolonged process, Kenneth stayed by our side the entire time, offering advice that my wife and I needed as first time home buyers. We would have been lost without Kenneth's help.
Friendly service with knowledge of his bussiness.
I recommend Ashley Brock to anyone who is looking to buy their dream home!! She made the process so easy and helped us every step of the way!! Gum Tree Mortgage is the place to go!! They’re very knowledgeable and get the job done without worry!!
Very knowledgeable staff. Everything was completely in a timely manner. It was a pleasure to work with such friendly people.
Many thanks to Eric Cole and Gumtree Mortgage for an excellent first home buying experience. Because it was our first time buying, we had many questions which were all answered promptly and professionally. The whole process went so smoothly and we are happily living in our first home!
Prompt attention and easy communication
We had a great experience. Thanks
Jim's willingness to go the extra mile to see that things get done and the up front communications on how process works.
As a previous customer there are many reasons why I continue to use Jim and Gum Tree. Jim’s knowledge and helpful staff make each experience better each time. We have used Gum Tree for a purchase, refinance and latest a new construction. Jim and staff actually helped the buyer of our previous home get financed so we could move forward with our new construction. Thanks again Jim.
Eric went above and beyond to make sure my husband and I had everything we needed
Eric was very patient and professional during my loan process. I have already given his name to other future home buyers. He made the process easy and was always happy to answer any questions I had.
To be a first time home owner Eric and others involved made this process possible and stress free. It was so easy and I would highly recommend to others to use Gum tree mortgage.
Eric is very professional and personable. I really enjoyed working with him.
Eric’s undying patience in the process, his incredibly vast knowledge of the industry and his diligent attention to detail are qualities I admire and look for in a professional. Working with Eric Cole made buying my first home in the state of Mississippi considerably less stressful.
Eric was really great guy to work with. Couldn’t thank him enough for a job well done! He went above an beyond to get me an my family the home we wanted. Thanks again MR.Cole
We were impressed with the great level of overall care, initiative, and attention to detail that we received in our business dealings.
All communication with Ashley was very professional.
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