Satisfied customers are our best accomplishments!
Satisfied customers are our best accomplishments!
Getting ready to buy your very first home? Congratulations. That is excellent! Owning your very own home is a satisfying milestone in fulfilling the American Dream.
Buying a home is also one of the largest purchases you will make in life. Consequently, it is a transaction that requires careful analysis as it will impact your life both short and long-term.
What loan program is the right one for me? How much down payment do I need to have? Is my credit good enough? These and many other questions can turn this emotional time into a stressful, intimidating experience.
So what do you do to take the stress out? Breathe, and partner with a firm that is committed beyond words to making your dream of homeownership a reality.
Shop with confidence with Gum Tree Mortgage on your side. Contact our experienced Mortgage Consultants to discuss your loan options.
Leslie is fantastic to work with and made everything easy for us as first time homebuyers.
Rachael and her team were very easy to communicate with!
Neely was very helpful and very patient with me throughout this whole process which made it very less stressful.
Very seemless process
“I can’t say enough good things about this company. From start to finish, they were professional, knowledgeable, and always available to answer any questions I had. The entire process was smooth, and they made what can often be a stressful experience feel easy and manageable. I highly recommend them to anyone looking for a reliable and supportive mortgage company!”
Neely was great to work with and would highly recommend!
Jody made everthing easy and he got the job done fast. I am very happy with his service.
This was my second mortgage loan with Ashley in five years so that speaks volumes to both experiences. Not only is she an expert, she is highly efficient and communicative. One call and a few emails alter, done. Exceptionally easy.
Ashley was so helpful & always a phone call away!
Brady was great at answering our questions and getting back to us in a timely manner
First consultation was great...Leslie spent a lot of time helping me know what all I would entail with the home buying process. She was VERY patient with me thoughout the entire process, and I feel as though I have made a friend for the future. I will refer everyone I know to Leslie!
This is my second home to get her to help me finance. she has always been great and answered all questions I had.
There was always constant communication and Eric was always suoer helpful.
Neely was so amazing and walked us through every step of the home buying process! She never hesitated to answer our questions and was always available for advice. She was very professional but also extremely personable, and we could not be more grateful to her as first time homebuyers!
Jim was helpful at any time and quick with what we needed. We wouldn't use anyone else.
Neely Was quick to repond to any questions i had. She made me feel like every question was a great question , even if i asked the same one twice. She was very thorough, and professional.
Jimmy Shirley just made it easy to deal with. Great guy to work with
Neely was very involved with our experience in the mortgage because it was our first home and we were buying from an individual. We greatly appreciate her willingness to take constant calls and questions from me! It was awesome to know she had our back throughout the whole process. The only unfortunate thing about the mortgage process on our end was on the USDA side of things as it seems pretty common for closing dates to get pushed back because of them not being able to send documents at our convenience. I appreciate Neely and highly recommend Gumtree Mortgage because of her!
Leslie and Jessica were amazing! They fought tooth and nail to get us into a house in such a crunch of a time frame. We were updated every time new information came in. For our first time buying a home, we were stressed to the max but Leslie assured us that she and Jessica were working around the clock to make it happen. I know several people looking to buy a home and Leslie is the person I tell them to call before anyone else!
Jody made the whole process easy and stress free. It was a pleasure doing business with him.
H and in a tini
Very professional workers here. They were very diligent in getting our house approved and we appreciate everything that they did for us.
Nathan made the process simple and kept us up to date on everything needed.
Leslie made the process so simple and easy in our refinance!
Jacob was very transparent and always willling to help at any time of day
We had great communication and were readily available to talk. I have already referred 2 people to yall in the last month .
Gum Tree Mortgage excels in home financing. Leslie Mackey provided exceptional service, demonstrating professionalism, punctuality, and dedication. She ensured we received the best possible service and maintained thorough oversight throughout the process. I highly recommend Gum Tree Mortgage and Leslie Mackey for your home financing needs.
Great communication, great efficiency overall great service . thank yall !
It was very quick and easy to get a response and answers to questions. The mortgage process and options involved were laid out in a clear enough way so I could make informed decisions.
Neely is absolutely amazing. She took her time with us during this buying process answered every question we had she made this process smooth.
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Kenneth and his whole team made this process so easy and such a pleasurable experience
Kenneth was timely, informative, and overall kind and helpful. I would recommend him to anyone.
Neely is hands down the best in the business. This is the third house she has helped us purchase in just under six years. If you want a home, and theres a way to make it happen, SHE is the one to talk to!
First house ive bought in the USA in forty years. A lot has changed. We were taken through every step and helped to understand what was going on and why. He also went out of his way to help us as we were working at times from two different countries. He made it all flow to our closing date. Having the explanations of different terms and ways to finance were of a great help to us.
Good advice from the beginning Questions answered honestly but in words and examples easily understood Friendly and kind and put us at ease through the entire process
Leslie and her team were very knowledgeable, helpful and answered all questions in a timely manner.
Ashley was a pleasure to work with. Any questions I had she was able to answer. Her communication, dedication and commitment was amazing.
Never thought I could ever be home owner but she sure put so much work into my situation and made it happen! I will forever be grateful!
Easy process. Good response time to emails. Overall great experience
He provided Good service to us during the process
Ashley always kept us informed & honest. She was easy to get in touch with & available when needed. Also, answered all the questions we had effectively
Always there when I needed her and she help me through buying my first home.
I just felt like the whole team did their best to help me get into a
Rachael was so easy to work with and made me feel much more comfortable with the mortgage process! It felt like working with a friend rather than a faceless company. Thanks for everything!
⭐️⭐️⭐️⭐️⭐️ Good jod👌🏻😊🙏🏻 Thank you so much 😊
Jim and his team were excellent!!!
Rachael is helpful and accessible whenever you need her. The process is made easier by her knowledge and advice.
Neely was great and answered any question I had. She was even willing to answer the phone if I called when she was at home. She is very thorough and goes above and beyond for her clients. Very personable and easy to talk to. She's very patient and will explain anything you may not understans. Highly recommend Neely!
Leslie was easy to talk with, informationa, and transparen.
Brady was very informative & kept us in the loop the entire way. Friendly & professional.
Jody is the best!
She was very efficient and made everything happen as smoothly as possible!
Brady helped us when every we called him
very easy To deal with super helpfu!
The process was made extremely easy.
i would say he needs to be a little more informative and just let you know when something is coming up before hand instead of waiting
As first-time homebuyers, my family and I were completely unfamiliar with the mortgage process, VA loans, or even the basics of buying a home. From start to finish, Rachael and her team made the entire experience effortless. When I say all we had to do was provide our information and let them handle the rest, I truly mean it. They were thorough, proactive, and attentive. One thing that really stood out was their constant credit monitoring—even on weekends—during the month leading up to closing. If anything came up, they would have alerted us immediately. Rachael also secured us an incredible interest rate. At a time when rates were soaring at 7%, she managed to lock us in at 5%. It’s no exaggeration to say we wouldn’t have been able to afford our home without her help. Rachael and her team went above and beyond, walking us through every step of the process and patiently explaining things we didn’t understand. On top of that, they guided us toward finding the right home insurance. They are not just knowledgeable and professional—they’re genuinely good people, and that’s rare these days. If you’re looking for someone you can trust wholeheartedly, who will go the extra mile to make your home-buying journey smooth and stress-free, Rachael Potts and her team are the ones to call. We wouldn’t change a thing about our experience. They’ve been a true blessing to our family. —Tori Palm and Family
Ashley was so helpful and always got back to me in a timely manner. She answered all my questions and made sure I knew what was going on every step of the way.
Jim was able to clearly communicate the entire loan process to me as a first time home buyer, making the entire experience easy and understandable. I would highly recommend Gum Tree Mortgage to anyone in the area.
Jim is always great to work with -- he is super knowledgeable, is a great communicator, and really helps Buyers understand terms and how to best help their needs.
Christina kept me informed about things & explain everything in a way that I could understand
Neely was great!! She made the entire process seem easy. She kept me informed the entire time and was always quick to answer any questions that I had. I would definitely recommend her !!
You kept me informed of every step and I appreciated it!!
Everyone was very helpful and easy to work with!
Ashley has been amazing and has answered all my questions as I was buying my first house.
Jim was great! He made this all happen! We are so appreciative! Thank you!
Jim and his staff are great to work with. They go to the extreme to help get you what you want.
The help that I received from Jody was great and timely
Leslie was very hands on and was great at explaining things that weren’t common knowledge to new homeowners. You can tell she genuinely wants what’s best for her clients
Neely handled everything and made my experience so smooth and pleasant! She is wonderful and I would highly recommend her to any and everyone!!!!
Brady answered any questions we had and was so good about responding to us quickly. Very respectful person as well!
I like everything about gum tree and Brady was a really good help and if I had any questions he was there to answer them so overall I had a great experience with gum tree
Nate was great to work with! He was very good about explaining everything to us as first-time buyers and walking us through the whole process.
Neely was very helpful! She was always available to answer any questions I had. She did excellent work at helping me get a new home loan. I would highly recommend to anyone!
The team at Gumtree Mortgage went above and beyond in every aspect. The communication was top notch and the professionalism is second to none. Thank you for all you guys did to make the home buying process as easy as possible.
Quick and easy process with no grey area. Brady made it smooth.
Ashley was able to answer any questions I had ,kept in touch and was updated on everything from start to finish
He worked with me and never gave up
My experience overall with gum tree was awesome.Keep up the good work
Neely and Leslie were a awesome team to help us achieve our goals of buying our first home.
Amazing customer service, hardworking, quick! Just great all around!
All the support provided
Mr. Kenneth was so awesome to my husband and I through every step of purchasing our first home. My husband communicated with him more than I did, but he treated my husband as his own son with the best advice for our family. That means so much! Thank you, Mr. Kenneth!!
I loved that Kenneth and his team kept me informed during every aspect of my loan process. Kenneth was easily accesible whenever I had a question and was quick to update me when something would change with my loan. I would highly recommend him and his team for anyone who is looking to buy a home!
Brady did a great job, he was very professional and thorough in every step of the process. We would highly recommend Brady to anyone looking for a mortgage. He did a great job explaining the whole process and took his time with us. Thanks Brady!!
Kenneith is the G.O.A.T.!!
Prompt attention to matters that we were concerned with and resolved those quickly and our closing went through without any problems and closed by our expected date. Excellent work by Jody Walls and Brandy Cooper.
Great service and communication.
They took care of everything, all I had to do was sign papers.
Overall experience was great! Got a lot of great advice and help along the way!
The communication was excellent.
Neely was always quick to answer any questions we had. The loan process was quick and easy.
He made it easy to understand, was super helpful, and made it so we could finance our dream house.
Leslie Mackey is perfect would recommend her to anyone looking to buy a house
Brady was like family to us excellent service
My husband and I had a fantastic experience working with Nathan. We were in a tough housing situation, and he made us feel sane, valued, and genuinely cared for throughout the entire home buying process. He provided us with good advice, checked in regularly, and went above and beyond to help us navigate our options. Thanks to his expertise and support, we were able to finance a home that was better than we ever expected affording. We highly recommend Nathan to anyone looking for a mortgage consultant who truly puts his clients first.
Neely was excellent to work with. She was a great communicator. She was very knowledgeable about everything. She made sure I understood everything about my process. She was the best. I am glad I got to work with her during the home buying process.
Very helpful with the whole process
Jacob kept me in the loop with all the information needed, the estimated costs, and was available at all hours and days of the week. Really just a great experience.
Jody did an amazing job getting my wife and I in our new home! He always let us know if there were any issues and helped us resolve them! Would highly recommend Jody to anyone who was looking to buy a new home or their first home!!
The patient and communication we had !
Eric is very professional and great to work work.
His accessibility was great he was always very responsive and gave good information
Leslie and her team made the process very easy, took care of everything. Kept us informed of every step in the process
Neely made the process quick and easy. She is wonderful!
Everything went smooth from start to finish. Even with minor hiccups everything was handled promptly and professionally.
He helped us find a solution for every obstacle.
What made all the difference about Gum Tree Mortgage is Rachael. She has the best knowledge base and an uncanny ability to make us feel at ease. Thank you Rachael!
Nathan was patient with me, as a first time home buyer, and very easy to work with. He took the time to explain things and was very clear and transparent. Their where no surprises at closing. I have and will continue to recommend him to friends and family.
That Jody got it done for us👍🏽
Mr. Walls was extremely helpful and went out of his way to answer any of our questions and concerns.
Couldn’t have had a better experience
Leslie answered every question and concern that I had promptly and in a way that really helped me to understand. She is hands down the absolute best! Could not imagine using anyone else!
Nathan made buying our first home the best experience possible! Great communication and knows how to help everyone!
Rachael answered every single question we had; was very thorough with all details and made us feel comfortable the whole way through. 5 stars!!
Jody was a pleasure to work with. He was very patient and understanding when asked a million and one questions.
More communication and explanations and advice.
Neely is just amazing. She’s commutative and extremely helpful. She made our forever home buying experience amazing. Wouldn’t go anywhere else!
Th communication and quickness!!
Eric made the process as easy as possible.
Everyone’s commitment in helping us with our home process.
Any time I had a question it would not be long before I got a reply.
The communication from Ashley and the team at Gumtree was top notch. I am very pleased with the process as a whole. Any bumps throughout this process were handled swiftly and professionally. Thank you Ashley!
First time buyers and they made the process as easy as it could possibly be for us for an exciting yet stressful process.
The friendly helpful attitude of Neely and all the Gum Tree Staff. Would highly recommend them to everyone!
ahsley was knowledgablenamd helpful with any question i had regarding my loan.
She helped us when no one else would I'm very grateful for all she has done for my family
Helpful and patient person
Jody is awesome! He made the buying process so much easier for my husband and I . He was on top of things throughout the whole process and communicated very well with us!
Lesley was great to work with and made the process as simple as possible. She went as far as working on her planned vacation to ensure everything was in order. I appreciate all the help her and her team provided me.
Nathan was very helpful throughout the process and made sure everything went smooth.
He made everything easy to understand and worked with me.
Ashley always took the time to explain anything we inquired about. Her patience and help made this first time buying extremely easy
Easy and efficient.
Rachel was awesome and made the entire process a walk in the park!
Neeley and all of the Gum Tree associates made the whole process as easy as possible. She took the time to explain things to us even during the hours she wasn’t at work. She made herself available to us at all times and was always so nice! I would 10/10 recommend anyone looking to buy a house to contact Neeley and Gum Tree.
Ashley was great to work with. She took her time explaining things and made the process really smooth.
Rachael was very knowledgeable. She kept the process moving and informed us every step of the way. She was more of a friend than just a representative.
Even though we had several complications Rachael kept us informed every step of the way, and was always very pleasant and supportive. Really enjoyed working with her.
Went above and beyond to make our time-line work.
Leslie is easy to work with, well spoken, extremely knowledgable, and promt on actions.
Jim and Jacob were helpful throughout the process of purchasing my dream home. The entire team helped me a lot. I honestly did not think ever that I would be able to purchase a home and with the help of Jim and team it was accomplished. Thank you!
Rachael is truly a gem! I feel so lucky to have worked with her - she made my first home purchasing experience stress free and everything went smooth throughout my experience working with her and her team. I’m from out of state and the level of trust I felt with her was very important especially purchasing a property far away. I would recommend Rachael to EVERYONE! She is so professional, patient, and truly looks out for you. She was always happy to answer any questions and explained each step thoroughly which I appreciated as a first time home buyer. Thank you so much Rachael for everything and I hope to work with you again in the future!
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Leslie went above and beyond for us, and was always available to answer any questions we had. She is very easy to talk with. I would recommend her to anyone purchasing a home!
The hard work that Jody Walls and his team put into our home loan. I am very appreciative to have them on our side
Leslie made the entire experience great!! I know she worked so hard to get us the best of everything. Will always recommend her!
She was very communicative! She always answered the thousand questions I had with kindness and grace. Would recommend her to anyone!
We found Nathan to be very friendly always available and prompt to respond .For our first home experience. It was good. Looking forward to working with him again.
Jim was very responsive to our needs. He operated with a sense of urgency, which was critical for our success with the real estate transaction at the time. He explained the complete process clearly, followed up at each step to ensure the deadlines for submission of information would be met, and was always available to take our calls when we had questions. Working with Jim was a pleasure, and we would recommend him whole heartedly!
she answered all of my questions even when i asked the same questions over and over and kept our spirits high and explained how everything would work before we got to the step
Leslie and her team really worked with us whenever we needed it, guiding us through the process. They were able to correct paperwork because of unexpected changes on our end and talked to us whenever we needed it, late nights and weekends. Leslie and her staff go above and beyond!
Mainly the friendliness and honest interaction with us. Personalization of service and sound advice for our particular situation to fit the nature of mortgage needed. Prompt and efficient service.
Communication through the entire loan process, as well as complete honesty and updates on the process!
Your patience and the way that you explained everything to us. You did a great job. Thanks
I came across Nathan from a reference of my realtor. I only contacted him for information. However, he was so helpful and nice, I had him work up some numbers for a loan. After he was willing to work with me when my current lender was less than helpful, I made the switch to Gum Tree and would highly recommend Nathan.
Brady was very thoughtful during my buying process. He also met all of my expectations as a buyer
LeslIe was awesome!!
Neely made the experience great. Her open communication and quick response to questions I had, as well as the advice she offered made things go very smooth.
Great communication, and quick responses to any questions i may have had. The entire team kept me updated and informed
Lori and Eric were responsive with answers when I had questions. They stayed in communication with me to keep me updated on the progress of the loan.
Just know it is hard for people to stay into contact with each other. The ladies that helped me on my journey were never unpleasant with me or I with them! I will say to people buying a home this company is one of the best south Mississippi realtors! The best thing about Gum Tree Mortgage is to kids and adults GUM is amazing😋. God give them what they deserve in there life!! "Come what may"
Patton was always available and I could reach out to him whenever I needed. He made my experience as easy and smooth as possible.
Jody is the BEST!!! We had no idea what we were doing buying our first home, and Jody took all the stress of this process and made it so easy for us! Absolutely nobody else I would rather work with! Thank you for everything, Jody!!!
Rachael was wonderful to work with! She assisted me throughout the process and provided excellent guidance/recommendations. She helped make my first-time home buyer experience seamless!
This was an unknown for us, we had the best support and help through this entire process. Everything explained to us in terms that we could understand. Any questions we had were answered. We never felt that we were being taken advantage of. We had the best experience, we feel as first time home byers. Could not ask for better.
The excitement of Leslie working with Dorothy and I,to get us into our new home, she showed great compassion towards us, when our previous lender couldn’t get us a closing date on our house , Mrs Leslie stepped in , got it done. Had the determination to go all in for her clients. Mrs Leslie is one of the best, if not the best , when it comes to getting you a mortgage , that’s my opinion.
Leslie was patient with me, being a first time home buyer and answered ALL the questions I had from big to little! She was very informative, helpful and kind! Best ever!
Jody is a legend! Thank you for all your help.
Leslie is amazing! I'd recommend her to anyone!
Ashley & her team were the absolute best to work with. Even with the one hiccup we had (my misunderstanding), the whole process was smooth & easy.
All our questions were answered. Very easy to work with. Will definitely recommend.
Ashley came recommended to me by our realtor and I can see why. She was very attentive and quick to reply to my questions. She was upfront with expectations and what was required and very willing to help make the process go smoothly. I would definitely share a referral for Ashley when the opportunity arises.
Ashley was very helpful with all of our questions and made the buying process very easy.
She always responded and was very reliable and friendly.
Whenever I had a question Neely was prompt and was helpful with an answer! She always made sure I knew what I was getting myself in to with the houses I had in mind!
Great communication and timely responses to questions.
Jody made me feel 100% comfortable & confident in a process that could have been extremely overwhelming and unfamiliar. So grateful!!
You were so supportive and informative with us going through this process for the first time. Thank you for your patience and generally amazing attitude you made us feel like we could actually buy a home (and we did!). A million times thank you!
Rachael Potts is, if you’ll pardon my French, fuc**** awesome. She’s quick, responsive, friendly, and a breath of fresh air in the tedium paperwork of house buying. Wonderful. Absolutely wonderful. Loved working with her, loved everything about it. Just really on top of her game. Whoever is reading this, go promote her or give her a raise or something cuz WOW.
Leslie is personable, kind, and very knowledgeable. She is always patient and willing to answer any question. She has the gift of explaining and sharing information in a way to make it understandable without appearing condescending. Leslie made my entire mortgage process easy and enjoyable. She is a true professional. I will recommend her to others and will bring my business to her every chance I can.
It was great
Neely worked so hard for me to get approved and made the house buying process so easy on me!
Brady was outstanding to work with! His willingness to listen and the effort put forth into the entire process was truly appreciated. His expertise, professionalism and dedication was outstanding. Brady made this process easy, smooth and remarkable. He is wonderful!
Working with Neely has been such a wonderful experience. She is extremely knowledgeable and helpful throughout the entire process. She was always a text away when I had a question. I would recommend her a million times.
Ashley was very very helpful and easy to work with! She made the mortgage process very easy, and I will be recommending her!
Consistency, communication and perseverance from the team.
I had a complicated loan as my family was selling land to buy this house. The land deal kept getting delayed. I had to abandon the land deal in the end and used another method for the down payment. Pat was SO patient through the whole process. I can't thank him enough for his patience. Not only is he patient, he's knowledgeable and so polite ( he calls me Miss and my first name), always git right back with me on any if my questions. I highly recommend Gum Tree!
Neely did such a great job in communication. She is very organized and does her job well. We are thankful for her.
Ashley and Lori are the BEST!!!
Leslie Mackey was an awesome help and absolutely made this experience amazing!
Pleasure to work with
Gumtree Mortgage was a fantastic choice for mortgaging our first house. Rachael gave us all the information needed to make the best decision and kept us updated throughout the entire process.
Leslie went above and beyond to make me comfortable with the process of buying my home. Very caring of my needs to find what I was looking for. I will recommend Leslie to anyone wanting a new property.
Very informative and quick!
Overall very positive experience. Given it was our first home buying experience, Ashley was very fast to respond and help us along the way. We did a mail away closing, it would’ve been helpful to have more understanding on the steps involved and what to expect. The day of signing on our end was smooth but it was a bit hectic and stressful.
Neely was wonderful to work with. She answered all of our questions and seamlessly guided us through the process.
Were do I start.....Neely and her team!!! There is not a chart or a number high enough to put this kind of Excellence and Dedication she puts into her work!!! This was a first time experience for me to purchase a home!!! Lost was not the word for me. The first call till the last and after she’s been there 24/7 for any questions are help I’ve needed along the way. My situation was a tuff one. She took it and broke it all down and Dissected it!! Rebuilt it from ground up!! Made a long time dream and goal come true for me!! She’s a god send!! Very thankful for her and her team and everything they have done for me and purchasing my home and my long time goal and dream come true!! You know they or doing it right when you pull up in your drive way and still get excited about the whole experience!! Neely and gumtree will forever have my business!!! Thank you again Neely and gumtree team!!! Forever will be in dept to you for everything y’all did for me!!
Eric was very professional and extremely helpful during my loan process. I would highly recommend Gum Tree and Eric to others in the market for a new home.
Neely is a wonderful person she helped us with everything we needed to get closed on our home as quickly as possible. She is knowledgeable and a sweet person. She will get right down to the nitty gritty and get your load closed as quickly as possible. I reccomend her and her team to everyone i know!!
She was so helpful. She went beyond measure for us to make sure we had everything we needed. She was always available to help and made the process much easier for us!
Neely was very professional and always available to answer any questions I had in a timely manner. She went above and beyond. I would recommend her to everyone.
Neely was so wonderful to work with. She was always quick to answer any and all questions we had. She stayed on top of everything and took care of us! We are so thankful for all that she did for us. She made buying our first home very easy and effortless!
Neely was always very eager to help me day and night with any questions or concerns I had. She was polite and professional throughout the whole process. I have already recommended her to several people and we will definitely do business with her if we ever purchase another home.
I would highly recommend this mortgage lender for home loans. The loan process was very simple and stress free! I was updated during the process and closed exactly on the date of the contract.
working with Ms. Neely made the whole process of being a first time home owner a breeze :) HIGHLY recommend her!!!! She was available to answer questions anytime we needed her, never had to leave a voice mail and wait for a call back.
Neely is very professional and informative in the loan process. Questions are answered immediately and updates are given through the loan process. I would highly recommend Neely Turner to anyone wishing to purchase a home
Jody was fantastic to work with. He helped us understand the ins and outs of building a home, during a pandemic nonetheless, and made things run as smoothly as possible. We recommend him to anyone looking to build!
This was my first experience buying a house. Neely made the experience so much easier than I thought it would be. She is very good at her job and came highly recommended. We were impressed her speed and ability to “get it done” for us. I most definitely recommend her to everyone!
I’m self employed. So by the very nature of my profession, getting a mortgage on a good day is like trying to pass a kidney stone. Very difficult. However, Ashley was able to do what another lender was unable to accomplish, and she did it with grace and efficiency. As a result we were able to close on our house. We are forever grateful.
Attitude, and the ability to help, and a caring person.
Greg is awesome! Super easy to deal with! Always does his job to fidelity!!
He was a pleasure to do business with. Very knowledgeable.
Greg was super easy to work with and I would highly recommend him.
Greg helped me more than anyone has and I will continue to use Greg when I need him!
Greg is very knowledgeable and always fast and easy to work with.
Greg was very informative and always willing to help! He has a great attitude and very dedicated work ethic.
My experience with Greg was excellent! Very professional and very helpful.
Greg was great and very helpful!
Greg is always a pleasure to do business with and always go above and beyond any expectations! I would refer him to anyone in the market today!
Greg was very informative and made sure that we understood the process from beginning to end. He was a pleasure to work with. I will definitely recommend Greg to my friends and family.
Leslie was absolutely wonderful to work with. She made sure that we were updated all thru the process . She always was there when we had questions and was always fast with responses . She truly made this experience smooth and we absolutely love her!!
Working with Jody Walls at Gumtree Mortgage was a great experience from day one until closing. He answered all of our questions throughout the construction process, and was extremely easy to communicate with at anytime. Building a home is stressful, and obviously the MOST stressful part of process is the financial aspect - but he and his assistants made everything simple. I highly recommend calling Jody at Gumtree Mortgage for any construction, new home, or refinance needs.
Being a true professional and helping us in every way possible.
Rachael was wonderful to work with throughout the entire process! She was always willing to give updates and answer questions.
I’ve been looking for a home about a year or so. And Neely was there for every question and concern and EVERY worry. She’s great! Thank you sm!!
Amazing to work with
Jim was amazing to work with when it came to buying our first home. He was extremely knowledgeable, reliable, and communicative. He truly went above and beyond in helping us make our dream a reality.
Nathan did an excellent job helping us get the best rate! We wouldn't have been able to complete this process without him. Great guy, great family man! 10/10
It was hands down the simplest process on our end. Nathan and his team handled everything with such professionalism and poise. We will always recommend and use him and/or gum tree in our future!
Nathan did a great job of communicating and understanding that we were a little nervous being first-time home buyers. I will definitely recommend him to others.
I was referred to Neely by some of my close friends and I was nervous at first but Neely made everything easy and simple and kept me up to date on emails and finances. This was our first time dealing with a mortgage company and I would gladly recommend Neely to anyone looking to buy a home. The level of “taking care of the customer” is unmatched!! Neely and Lori handled EVERYTHING without complaints, even when I didn’t know how to retrieve certain information. Thank you so much Neely, Lori, and Gumtree Mortgage Team!!!
Jody provided us with excellent service and went above and beyond to help us in financing our home. I am grateful for his patience and willing to help meet our financing needs.
Jim Shirley and Jacob Shirley were very professional in handling our mortgage. They kept us informed of every process that was involved. One of their best strengths in my opinion was answering the phone when I would call with a question about anything and explain it in detail in a way it could be understood. I would highly recommend Jim or Jacob Shirley to anyone seeking a mortgage, especially if you don’t completely understand all the aspects of getting a mortgage. Thiese guys make it simple….My wife and I are very pleased we got to know them.
I was well educated during the entire process with realistic goals and information.
Jody was clear and communicated clear with all the questions I asked when I asked them. It was a great experience made easy.
Down payments amounts changed a couple of times. Wish they would not have.
The only problem was with the underwriters
Ashley went way above and beyond in order to make the financing work.
The level of communication I received was exemplary. Gumtree guided me through every step of the process and answered every question I had in a very timely manner. The process was quick and very efficient.
After hours communication and work within timeframe needed to close
Hassle free
She made buying my first house a very pleasant experience.
Great explanation on how everything worked as far as payments, closing, etc. Rachel is just a genuine person that is always going to tell you the truth!!! Please give her a raise!!!
Nate was very knowledgeable, professional and courteous. He took time to listen and explain everything. I would highly recommend trusting him with your mortgage loan needs!
Everything just went by smoothly without any hiccups.
Great expertise, timely feedback, and a smooth mortgage process
Eric was on top of everything. He was also great at communicating with us and always there to answer any questions we had. Definitely a great experience!
Ashley made buying my first home so simple and easy!! Everyone told me buying homes is a nightmare, but my case was extremely different. I’m very thankful I was pointed in her direction.
The people were awesome and knowledgeable
Neely and her team were AMAZING! Any questions or recommendations I asked for were answered quickly. As a first time homebuyer, the process was daunting, but she was able to educate me without making me feel less than. She was truly amazing and I would recommend her to anyone!
Leslie helped me close on my house.
Neely is so very knowledgeable in what she does and walked us (as smooth as possible) through this unfamiliar territory.
Ashley went above and beyond to make everything as easy as it could be. She got back to me in a timely manner and done a perfect job at explaining everything to us when we had questions.
Brady going above and beyond to make my first home buying experience the best.
Leslie was absolutely great throughout the entire buying process l. It took us seven months to sell our previous home so we could close on the home we purchased, but she stuck with us the entire time and here communication was great. This was the second time she had been our loan officer and I highly recommend her to everyone I know looking to buy a home.
Leslie went above and beyond her duties to make what seemed to be an impossible dream come reality. Five stars are not enough for this lady!!!
Jody did an excellent job preparing our loan and working through the issues that arose.
Helped us get our first home
Nathan porter
Neely handled everything perfectly. I didn't have to worry one bit about anything that was going on. She had great response time and always kept us up to date about everything.
Nate did a great job of listening to our needs and “built” the right mortgage for us. We ended up with a great rate and less outlay at closing.
Ashley was great throughout the entire process. She kept me informed, and always made sure things were done in a timely manner. I would recommend her to anyone, and will definitely be using her again in the future.
Leslie makes buying a home less stressful. She is so easy to communicate with and goes above and beyond iwith her customer service!
Excellent customer service, communication was excellent and she was extremely transparent which established trust early on.
Everyone I spoke to was very helpful and made the whole process easy.
She listened to everything I had to say. Explained everything in great detail. Helped everything run smoothly.
Jim is a stickler for every detail of pre-close and closing tasks. He always kept me focused on what was due next and we were able to close on a great home that I am enjoying so much! Thanks Jim
As a first time home buyer, I have heard horror stories of mortgage lenders and the buying process but Eric was absolutely wonderful to work with. He was super responsive in both email and phone, very knowledgeable, and answered any and all questions I had. I can not recommend him enough to anyone.
Neely Turner and her team.
Worked diligently to ensure the VA loan process went smoothly and communicated frequently with our realtor.
Jim made the process so easy, shockingly easy. I am so grateful for his help and guidance along the way. The southern accent is the icing on the cake!
We received very timely responses and communication throughout the entire process and it made things feel very smooth and eased a lot of the stress that usually comes with the mortgage process. HUGE thanks to Jody and his team for all of their help. We are very glad that we chose Gumtree.
Always going above and beyond for us
As a first time home buyer, Neely was very informative and explained the process to me with ease. She was very responsive when I had questions and didn't keep me waiting. Her responsiveness, professionalism, knowledge, and years of experience quelled my anxiety about purchasing my first home
Ashley was amazing and answered every question I had. She made my home buying experience a lot less stressful! I would recommend her to anybody!
Ashley was always informative and available to communicate and answer questions we had. As first time buyers there was quite a bit of "unknown", but Ashley answered all of our questions clearly and concisely and in a timely manner. She did a great job explaining what we can expect at the time and what to expect in the near future. Thank you Ashley, Lori and the entire Gumtree Mortgage team for helping a dream come true for my family and I.
Rachael and her team went above and beyond to make the loan process seamless and convenient. We were working together long-distance (I was still living in Texas), but they never missed a beat by keeping up an excellent communication flow. And I love it when, in these days of email and Zoom, people pick up the phone and call. Their whole approach to customer service is a great combination of "getting stuff done - and done right" and making the customer feel like it's personal. That's a winning combination in my book!
Rachael made the experience easy by keeping clear communication, presenting the numbers in multiple ways to ensure I got the best loan, and providing guidance that placed me in the best position possible.
Smooth and easy experience.
Jimmy was extremely helpful and answered all of our questions!! Being a first time homebuyer everything was new to us and a little overwhelming, but jimmy and his team where there to answer all of our questions and went above and beyond to ensure that we felt like we were making the right decisions. I couldn’t say enough good things about Gum tree mortgage and highland recommend them and their team!!!
Wonderful communication and very fun to work with!
Jody and his team made everything so simple for me! I am forever grateful for them!
The communication and the time you took to explain the process to us. Just knowing that you were trying to get us the best deal and outcome was very much appreciated.
You all made me very aware of what was going on and treated me amazing!!!! Thank yall!!!
Neely was very informative and answered any questions I had. She was very easy to get in touch with and checked in frequently. I felt that she really cared about getting us the best rates possible.
Communication was a really big thing with me being gone, and they stayed in touch for whenever I needed.
Everything from communication, informative, patience, and very helpful with the whole process. I was so happy to even get a gift at the closing as a surprise and blessing. 🥰
..........
Took to long
What made our experience great working with Rachael and her team was the dedication they had to get us to the closing table so we could own our first home!
Eric was very patient and kind any question I had he answered them their was never a time that I couldn’t ask him something he’s the best at what he does!!
Eric was very helpful and patient with us as first time buyers
Knew we were first time home buyers and made the progress and simple and easy as possible!
Neely helped us get through our first building experience and walked us through every single step.
I am a first time home buyer and Thank you so much.
Rachael and her staff were always there if we had any questions and gave us great advice. Rachael always made us feel comfortable.
She communicated well by helping me understand everything throughout the entire process! She always happy to help me.
Gum Tree made everything easy and convenient for us.
Great communication, easy to work with, felt like they wanted to help
Jim was very informative and easy to work with. No complaints at all!
He was really good.
Neely makes buying a home so much easier and makes things a lot less stressful. She is very patient and understanding and was always available to answer any questions or concerns I had. I’ve used Neely twice and my daughter also went through her . I recommend anyone buying a home to go through Neely!
I appreciated being kept in the loop every step of the way--including a phone call every Friday to share updates.
Rachael and everyone at Gum Tree made the process of buying a new home easy! Rachael explains everything down to the last detail and is always one step ahead. I’m lucky to have known her all my life, and I would recommend her to anyone who is looking to purchase a home.
Eric is a pro and gets things done. You can count on him.
Very knowledgeable & accessible.
Very personable and knowledgeable with the nuances of VA Loans
I’ve been blessed to call Rachael a friend, a mentor, and now my mortgage lender! She made our first time home buying process seamless. I cannot recommend Rachael and the whole Gum Tree Mortgage team enough!!
Rachael was extremely helpful and made our first home buying experience simple and easy!
You all stood by my husband Willie and myself through all the bumps in the road until the end and we came out on top THANKS To You All
Working with Brady & Brandy was an exceptional experience that surpassed all expectations. Brady's personalized approach, clear communication, and proactive problem-solving made the entire mortgage process stress-free. Brady's commitment to securing the best terms showed a genuine concern for our financial well-being. I highly recommend him to anyone seeking a professional, attentive, and results-driven mortgage broker. Brandy was also incredibly helpful and supportive during the whole process. Thanks to them, we can now confidently embark on the next chapter of homeownership!
They stood by us till we got the house that we wanted
Ashley was professional and super sweet. She was so so helpful and definitely knows her stuff! She helped make sure I was prepared and gave solid advice on multiple aspects of the home buying process and never made me feel silly for my multitude of questions. As a first time buyer, I would DEFINITELY recommend working with Ashley.
The process was pretty painless. No complaints from me.
Leslie & her team were excellent throughout the whole process. I was always kept informed on everything. I felt safe and secure, and she cared about all of my concerns. Thanks
Rachael was very helpful, fast, and her communication to me was excellent.
Neely was so easy to keep in touch with. It did not matter what time it was she was very easy to talk with. I would highly recommend Neely to anybody needing help with a mortgage.
Neely was very clear with everything and all communication was amazing! She got back with me so quick on any questions I had. Highly recommend!!
Kept me informed very well
All of y'all wur Nice explained everything well y'all were just great to work with and thanks for everything
Rachael and her team made the whole process so easy! Everyone talks about how bad the loan process is when buying a home, but I’d do it 1000 times again with Rachael!
Christina answered any questions and concerns we had. She was there to help throughout the entire process.
Leslie was amazing! She was always available to answer any questions I had and really kept me informed on what was happening with my mortgage application! I would highly recommend her to anyone looking to obtain a mortgage!
Kenneth and his team were so helpful in the home buying process. He was always willing to help and explain the process. Kenneth is extremely knowledgeable in his field and goes above and beyond to make sure everything is correct.
Very easy to work with and very informational. Excellent job at putting stuff into lame man terms to understand!
Simple process, just follow the instructions given and Jody will take care of it. Great with communicating with us on questions.
Neely was professional, wonderful, gracious and VERY timely with everything she needed from us! She took all the stress off us! She answered every text, phone call or email that we sent to her! Neely truly is the BEST at what she does and we will gladly recommend her to everyone we come in contact with!
Brady and Brandy went above and beyond to help us throughout this process.
Everyone was super helpful and very friendly!
As first time home buyers who bought a house with no realtor involved, Neely walked us thru the entire process and made it seem easy!!
It was a super easy experience
We were first time home buyers who had no idea what to do or expect and Neely explained everything and made it as easy as possible!!
Helping make my process seamless, although I was a few states away.
Neely and her team where so helpful for us buying our first home. They always explained everything and answered any questions we had. Would 100% recommend her to anyone!
The entire process from start to finish seemed daunting as a first time buyer. But Neely and her team went above and beyond!
Mrs Rachael really helped us the best that she knew how. She gave us lots of advice and helped us in many ways
Brady was great
NEELY TREATY US LIKE WE WERE FAMILY. AND IF I HAD SOMETHING I DIDN'T UNDERSTAND SHE EXPLAINED IT VERY WELL.
Rachael Potts is absolutely outstanding. She made the home buying process completely pain free. I will definitely work with her in the future.
Great service!
Whenever I asked questions I would receive very quick and helpful responses from Ashley. I believe she worked quite effectively and efficiently to make this process as smooth as possible.
Amazing service and fast responses. Could communicate outside of business hours to fit my schedule. Very knowledgeable and able to make things easy to understand
great job taking over from USAA-- expedient and knowledgeable!
Jody was always quick to respond to us when we had questions.
Rachel was so easy to work with, communicated very well with me, very knowledgeable in her area of expertise and I do believe she had my best interests at heart. I would highly recommend using her and Gum Tree Mortgage to anyone.
Nate and the team were awesome to work with!
Service was easy. Ashley kept me updated and informed on everything. She explained everything so that I could understand. Would definitely recommend
Leslie and her assistants were very involved, they made us feel like we knew them our whole life. They answered every question we asked and made us feel like they wanted the house for us. Very good experience!! Thankyou!!!
He has always help me through out the years with all my mortgages. Always their with any questions or issues that has come up.
Everything was done in a timely manner and was very organized and easy.
Jody and Brandy did fine in helping us. The underwriters constantly wanting more and more and the pushing back of the close date back multiple times leads me to believe there was a communication issue somewhere. However we are happy with our home and thankful for Jody's assistance.
She was always available, answered any questions to the full extent, and cared very much that we had a great experience with Gum Tree.
He is a very nice guy who was easy to work with and made sure I knew exactly what to expect during the entire process
Leslie has a good personality, kept us informed, and easy and relaxing to work with.
Leslie is the bomb.
Ashley was nothing but sweet and attentive from day one. She asked about our wants and needs and made everything happen with ease and in such a timely manner. She made the whole process as less stressful as I’ve ever seen. She’s truly great at what she does.
Neely went above and beyond for us!
Michelle did a awesome job and made this super easy!!
Mrs. Neely made the process of getting all of our information all the way to the end at closing a very very pleasant experience!! i would recommend her to anyone!! she's the best :)
Neely was very informative from the day we first started working with her. She explained every step of the process to us and made sure we understood what was going on at all times. Smooth is the perfect word to describe the mortgage process once we started working with Neely. I would recommend her to anyone looking to finance a home.
Ms. Mackey did an excellent job and I would recommend her... 100% . I think there should be a better way to pull credit with is pulling hard some many times...I got a little overwhelmed & she did everything to keep calm & focus.
Leslie is just the absolute best!! I felt like I was always talking to a long lost friend and never felt judged. She was knowledgable, honest and told me what to expect. She was my ROCK through the entire home buying process. She knows her stuff!! Ya’ll are lucky to have her as an employee and I and her customers are so very lucky to have her on our side.
customer service
Neely worked so diligently to get me approved. She kept me informed on the process and answered my millions of questions! She is amazing.
The customer service was great, they worked quickly and efficiently on my loan. They kept me up to date on the process. Great job!!
Ashley was extremely helpful in answering all of our questions. The whole process with Ashley was fast and easy! Highly recommend and would definately use her again in the future if needed!
It was very easy working with Jacob and Jim!! Y’all made the process non nerve racking for me and you answered all my stupid questions I would ask!!!
Jim made everything work smoothly. He was always available and walked us through any questions we have. Highly recommend!
Nathan was so awesome. This was my first time buying a home and he was always available to answer any questions I had. And I always have a lot of questions when I’m doing something for the first time. I asked for suggestions on realtors, and he linked me up with an amazing one. He’s very personable and professional. I couldn’t be happier about working with him.
No nonsense
Service was great and everything was handled in a timely matter
Having someone there whenever i needed. Was always just a phone call away
Excellent service very kind
Great experience and service
Michelle was amazing throughout this whole process. It was our first home buying experience, and she made it very easy and manageable. If I had to do it over again, I would absolutely choose Michelle as my contact at GumTree Mortgage. Also, Susan was a great help as well! Thank you very much to both of them!
Neely helped us and stayed in touch with us almost every day
Inquiry responses could have been quicker
Ashley was very respectful and quick to respond, she represents the company very well!
Neely was there to answer any questions and made everything so clear. And went above and beyond to make everything happen.
It took me 7 months to get my mortgage and cost me more money for to bad advice and bad time management.
The communication that Racheal kept with us throughout the entire process and the information she was able to provide
The whole process was easy, smooth and super fast! Very pleased!
Ability to esign
I would rate the overall experience a positive one. The only issue we had was that the dollar amount that we needed to bring to closing kept changing and that made the process very stressful. But overall all I would refer friends and family to GumTree.
Jim was very insightful and gave good advice. He was always quick to respond when needed. He followed up with me throughout the entire lending process. Very friendly and personable.
Jody and his team were concise and efficient. They were detail oriented and explained with care what was needed.
Jody Walls went over and beyond to accomplish this sell
The team made it a super easy & smooth process!
The communication and care that was shown!
Rachael was informative and explained things well. She got back to us quickly when we had questions. She made the process of receiving our first home loan not seem so daunting.
Rachael was great!!! Home buying is very stressful and she was very patient, understanding, and worked hard to help us throughout our process. You won't be disappointed with them!!!
Was a very easy process with Gum Tree! Ashley Brock was the best! Thank you all so much! James McCormick.
Very informative
Anytime I had a question no matter what time it was Mrs. Neely was very quick to respond. She took care of all my needs.
Was able to buy my home in a months time. Great communication skills and explained everything in detail.
We had an absolutely great experience! Leslie was absolutely amazing to work with!
Brady went above and beyond to help us! He was very thorough and answered any questions we had. I would highly recommend Brady!
It was very simple and straightforward. Overall it was a great experience.
Kenneth communicates clearly and quickly. He is transparent and up front about what can and can't be done. I couldn't think of a better person to do business with. We will continue to use him exclusively as long as we buy homes.
Rachael was top notch and took care of us from start to finish.
Working with Leslie Mackey made the stress of buying a home very manageable. She made the whole process very informative and enjoyable. Leslie is a true Gem!
Rachael and the entire team at Gum Tree were responsive, professional and knowledgeable. 10/10 from start to finish! Thank you Rachael and Gum Tree!
Love Rachael! Walked us through every step of the way (:
The staff was very helpful and friendly throughout the entire process.
For our first mortgage experience, we feel very spoiled. Rachael made the process hassle free. She is also very patient and was able to work with our chaotic schedule. 100/10 could not recommend enough!
Communication, service, friendly, very well informed. Brady, and everyone there made you feel comfortable and at ease with the whole experience. Highly recommend to anyone.
Mr Brady was very professional and quick acting. We set goals and he met them exceedingly.
Nathan made everything simple! He was a pleasure to work with!
Hey Jim, just wanted to say that we appreciated yours and Patience attentiveness and being helpful through the entire process. It was great help to be able to reach out when we needed questions answered and your explanations were great. So thank you!
Working with Jody and his team was a breeze! It absolutely could not have been any easier. I would recommend them to anyone!
We appreciated the remote option of completing the initial credit applications. With our work schedule time away is limited. Processes were communicated efficiently and we always knew the next step. We appreciate the simplistic process and the transparency. We would recommend highly Nathan Porter and staff for any mortgage needs.
Ashley was extremely helpful and prompt and kept me informed every step of the way. She was awesome to work with!
Jody tries so hard to get things done to suit your special needs and in timely manner. He keeps you updated and explains each step.
It was a very good experience
As a first-time homebuyer, I could not have asked for a better loan officer. Nathan gave me great advice, was patient, and dedicated a lot of time to me. I am forever grateful to him.
Ease of contact and quick replies
Eric kept us informed throughout the process. He was kind and listened. He answered our questions without making me feel ignorant. We had a great experience!!
Mrs. Rachael was very available and informative. She always responded quickly with thoughtful & meaningful answers.
We felt very supported by Ashley throughout the whole process. She was great with communicating, being personable, and went above and beyond by running the numbers multiple ways to ensure we made the best financial decision for our situation.
Rachael answered all of our questions and emails very quickly and explained everything in detail! She was so amazing and helpful!
I had an absolutely fantastic experience with Ashley from Gum Tree Mortgage. What stood out to me the most was her exceptional attention to detail and dedication to finding the best mortgage options tailored to my needs. She patiently answered all my questions and guided me through the entire process with a high level of professionalism. Ashley's prompt communication and willingness to go the extra mile truly made my experience great. I felt supported and well-informed at every step, and I couldn't be happier with the outcome she helped me achieve. Thank you, Ashley, for your outstanding service and for making my mortgage journey a smooth and positive one!
Ashley was available and helpful. She was patient and never made us feel like we were stupid for not knowing certain things. She was willing to work with us to make sure that we got the house we wanted and we could not be more thankful for her and her advice and help!
Very professional and helpful. Explained everything in detail and kept us informed throughout the process.
Rachael was very thorough and also took the time to educate me in the process. Much appreciated!
Leslie, was so great to work with and made sure all my questions were answered. Leslie, did an amazing job breaking the whole process down and numbers for me. I can say with the help of Leslie I was able to stay sane during my first home buying process. Leslie I’ll forever THANK YOU for all the kindness you showed. I’ll always remember this experience.
Nathan has helped me with a couple of purchases and every time I work with him he has gone above an beyond. Great communication! Great service! Great business! I couldn’t make a higher recommendation if I tried. A true professional!
Rachael and the whole team were wonderful to work with. Rachael explained the process and answered any question we had along the way! She made this a very smooth and easy process for our family, and we are very grateful to have had the opportunity to work with her.
As first time homebuyers, there were huge decisions at hand. Having someone who could explain the details to bring more assurance was appreciated.
From the first inquiry, Jody was there with little time to waste. He and his assistants, Jessica and Brandy, were phenomenal to work with. We purchased our first home, and I could not believe have smooth the entire process was. I cannot thank this special group of people enough for everything they have done. I definitely give them 10/10, and I recommend them for everyone!
Leslie was very nice and answered all my questions in a timely manner. She made the process as smooth as possible for me and my husband. Will definitely refer her to others!
Prices and getting my home in a timely manner.
Jody and his entire staff were so personable, easy to contact, and knowledgeable. They made this whole process a smooth transition for our family. We appreciate them so much!
She is a great loan officer and was always available to answer any questions.
If I had questions she would always answer them in great detail. She prepared us for every step and always made sure to follow up.
Neely was very knowledgeable about resources and the buying process.
overall communication
Overall it was a great experience
Jim was very helpful in the process and did a great job explaining everything and being totally transparent. He helped us a great deal.
Everyone that was involved was beyond helpful and friendly!
Jim and his staff were awesome. Our closing was tricky - but they got us to the finish line. Grateful for the advice and thoughtful insights. We will recommend Jim to our network of friends and family!
Very easy process
Jim is professional and responsive. In order to get a property in Bozeman, MT, many times I would have to make an offer on weekends. Jim was able to give me a preapproval letter within an hour even on those weekend days, which was critical for me to be able to get a home in the end.
Rachael made our house buying process so easy and definitely saved us some stress.
Rachael is extremely knowledgeable, thorough, and transparent. We learned about loan options that my parents--who have bought three separate houses in the past decade--we not aware of.
Nathan made it happen in a timely manner. Very efficient and knowledgeable of mortgage business.
Rachael kept us informed throughout the entire process. She is able to answer in detail any questions one may have about the loan. She is a rockstar.
Mr Brady Brock helped me every step of the way in the process of buying my first home and he made sure I knew what was going on everyday and he would bend over backwards to get everything lined up that way when closing day came all I had to do was sign and become a homeowner. He will be who I go to anytime I need to take a mortgage out from this point forward. Thank you for helping me do this Brady it means the world to me!!
Clear communication
Great Job. Made the process easy.
He was always available to answer questions. What we didn’t know was at the beginning when he was communicating with us, he was on vacation. I don’t know anyone that would have responded to work on vacation.
Everything was communicated to us and we felt prepared going into the loan closing process.
Easy process! Easy doing business with them!
Great and timely communication. Answered all questions. Helpful and courteous.
Very helpful, always available to answer any of our many questions. Pleasant and professional.
Getting back with us all the with a super fast response!
The service was great. She told numerous times to call her whenever with any questions I had and she meant it.
Ashley Brock made the process very easy and explained everything that I did not understand. I have already referred her to one of my coworkers due to the great experience I had with her
Rachel and team were fantastic to work with!
Always answering every question we had
Whenever I was worried or had a question about the process, she would get back to me very fast and explain it to me very thoroughly. She was also willing to work around my crazy schedule
I am a first time home buyer and Jim and Jacob Shirley have helped me tremendously with the process. They didn’t mind me calling at any time and most of the time with a stupid question but they still answered it and helped me when I needed it. I would recommend them to anyone who is looking to purchase a house.
Excellent knowledge and advice and quick responses. Great team of people.
The knowledge, advice,friendliness and patience were all extremely helpful and important to me. Mrs. Neely and her team turned the process into a smooth running joy instead of the nightmare it could have been. I can't thank all of the people involved enough.
They were easy to work with and got us approved for the loan in the timeframe we were planning for.
Christina was very helpful And concerned; she made this process very easy and understanding!
Leslie is amazing. She made everything so easy and helped us through the whole process when we were absolutely clueless.
Everything went smoothly
Greg was always available to answer my many questions. He was also very patient, supportive, and encouraging throughout the entire process. I appreciate him very much and will definitely refer him to family and friends. Great experience.
Neely Turner was great! As a first time home buyer she explained everything to me in detail. She very patient with me throughout the process and always available for me to ask any questions and responded within a timely manner.
Neely is always quick to respond and provide any advice or answer any questions very quickly! She was a pleasure to work with!
Thank you, Kenneth, for your assistance throughout the loan process! Kenneth McNeal made everything so easy and went above and beyond to get the loan closed! He was very responsive, knowledgeable, and reliable from beginning to end!
Greg was amazing to work with. He gave me great advice on loan types and working with me on finding a monthly rate that worked for me. I would recommend him to anyone who asked me about my first home buying experience.
Neely was always there to answer any of my questions. She called and informed me with every detail what was going on and helped me in any way possible!
Excellent communication! Took care of us very well!
by having a knowledgeable realtor and mortgage consultant
Brady does a magnificent job. I would’ve never thought anyone could get things done as fast as Mr. Brady did!
As a first time homebuyer, Rachael was very helpful, knowledgeable, and responsive. She answered all of my questions and explained everything in great detail.
Mr. Brady was absolutely fantastic! We are so glad we chose him. He had us ready to close on our home in no time!! He was very thorough throughout the whole entire process. He was quick to communicate with us and answer any questions that we had. Overall, he made buying a house stress-free! We are so thankful for him! He is awesome at what he does for sure!!
Nathan and his team are the BEST in the business!
Great communication and a pleasure to work with.
He was informative and communicative. He gave great advice and explanations for my options and worked well to keep me within my budget. He checked in at reasonable times without being overbearing.
Eric was great to work with and guided me through a lot of issues at the end but we got it done. I appreciate your help with our purchase Eric.
Made process easy
He help me and made it to were me and my family got the home we wanted
Neely is great!
My experience working with Leslie was excellent. She made the process easy and helped me understand every detail.
Neely was very professional and patient, taking the time to answer all my questions and explain everything as this was my first home buying experience.
This was our first home purchase. I had NUMEROUS questions about everything from APR to closing costs and buydown for a lower percentage rate. Leslie was absolutely amazing. She was descriptive, punctual with responses, and had more information to give me than google. It was an absolute pleasure working with her. Honestly, buying our first home with her was easier than buying any car I've ever owned. On top of all the help she gave, she was really patient about giving it. She genuinely treated us like family throughout the buying process. If I ever make a large purchase like this again, we are definitely going through her.
She was really informative. She is good with communicating and took care of the whole process for us smoothly. We loved working with Rachael.
Appreciate the hard work everyone did at gumtree
Neely is so easy to communicate with and makes sure you understand the loan process.
Nathan was very easy to work with, he made everything clear at the beginning. Answered any questions we had and communicated back and forth with us great! It was not hard trying to contact him, making it even better!
Great communication very positive attitude
Jody and his team went over the top to try and help me.
I am not a money person and am somewhat financially illiterate, and she actually was able to take things to a level for me to understand. I would recommend her every single time I’m asked!
Rachael and Brandy were the best to work with due to their thorough explaining during the process. Rachael took the time to find us the best deal and make sure we understood everything as we went along. 100% recommend!
Eric was very professional and his partner Susan was also amazing. They both made the buying experience easy!!!
Everything
On top of things! Always getting things completed. Good communication and pleasant to talk with.
Rachael and Brandy are the Best!
Very communicative and available when needed. He was very helpful throughout the whole process.
Straight forwardness
Our experience with Nathan was a great satisfaction.
Rachael stayed in constant communication with us. She explained everything and made us aware of our options. We appreciated her flexibility and patience as we made financial decisions.
He is very informative and made the process very easy to navigate.
Jim is very efficient, dedicated, and quick to put together a complete picture to set expectations properly.
Mrs Leslie was awsome ! she kept in close contact with us and expained everything throughout our buying experience she took all the stress off us and her kindness was unmatched !!
Easily accessible and prompt
Eric was a great help and answered any questions I had very quickly! He was fantastic.
Jody and Jessica made everything about buying my first home as easy as possible!
Neely is very knowledgeable and helpful. She stayed in contact with me and guided me through the entire process! Thank you!
Very informative and easy to communicate with on every question during the process.
Very good communication and effectiveness, overall very satisfied with our first experience!
Knows his stuff and communicates it well.
Eric was great and made our house purchase smooth and stress free.
Ashley made everything so easy, and seamless! I would absolutely be a return customer and send anyone I know her way!
Leslie made this transition for my family extremely easy! She informed us of everything we needed to know and made us feel like we were her top priority every time we talked!
He helped me in every way to find my forever home
Leslie held my hand and walked me through everything. Definitely made the process less stressful
Ashley Brock has always been a great person to work with and this is the third house she has helped me finance! She is there when you need her and makes magic happen! I will always appreciate what she has done for me and my wife!
Neely was very patient, informative, and professional. She was quick to respond to anything we needed help with. She was sure to work her hardest to make everything as great as she possibly could for my family.
Neely had amazing communication and kept me in the loop about everything that was going on. She helped me understand the process better since this was my first home purchase.
Brady was the best and made it easy for us to get our first home! He explained everything and if we needed anything he was always one phone call away! Thank y’all for all y’all’s hard work!
COURTESY CONVENIENCE EXCELLENCE KIND CARING COMPASSIONATE
Neely was always ready to help any any questions we had. She is very professional, kind, and knowledgeable. This is our second time using her and she always does a wonderful job!
Overall the experience was great from start to end. Pretty seamless process with a few bumps along the way but in the end we got the house we wanted and a good rate for the current market conditions.
Courtesy, kindness, professionalism and quick responses. She and her team are the absolute best in the business. Everyone deserves a raise in pay.
Leslie was very helpful and answered all of my questions even when I asked them multiple times. Thank you for all of your help!
Jody and his team were FANTASTIC! They were able to close on my home in 2 WEEKS! Any concerns I had quickly disappeared as Jody had an answer for everything. I HIGHLY recommend this team and will point all family and friends their way!!
Leslie is very skilled at what she does. She does a great job of explaining everything in detail and very easy to get in touch with if there are any problems. She was great to work with and I would refer her to anyone.
Brady listens to our needs and does everything he can to help us!
Rachel and her team went above and beyond to make sure the whole process went smoothly! She is fantastic to work with and I highly recommend her to everyone.
Neely did everything she could to help up get a loan. She was always available to answer questions.
Neely was beyond exceptional with the help she provided and patience she had with us. She is professional and courteous, knowledgeable in her field of expertise. I could not have chosen a better mortgage professional to work with.
It was great working with Ashley and closing on our home.
Patients and transparency are the greatest qualities a representative can have and Mrs Mackey showed just that every step of the way. She was great to work with. Thanks!!
Communication was on point. They were fast and efficient with all aspects of the loan process.
Everything! Nice people! Very helpful! Fast process!
Everyone was highly amazing to work with and the entire process was extremely efficient (provided I did my part too and gave them all the necessary information). I was also kept in the loop for every step. I will definitely be using GumTree again in the future! Thank you for everything!
I was pleased with the speed of the process Jody was on top of everything an went through step by step as far as breaking it down to where I could understand everything that I needed to make this happen
Neely delivered answers and great customer service with a quickness that's hard to find these days. Thank You, Neely!
Everything went so smooth. Communication between Brady and I was excellent.
She stuck by me through it. Every time I had questions she explained. She’s the best!
The effort they put I. To keep me informed
Very quick and painless, Leslie helped calm my nerves
Knowledgeable and communicated well
The Best in the Mortgage Business!
Eric, Susan, and every other worker who worked on my loan were absolutely amazing! They were so helpful and understanding. Every problem that arose was taken care of swiftly. I was told not to worry about anything that they would worry for me and handle it! Anytime I called, I always got an answer or a call back not long after I called even if they weren’t in the office! I can’t thank them enough for everything they did for me and my family!
Ms. Nelly take the time to make sure all the information is give and understood. She also makes sure you are comfortable and helps you nonstop throughout the whole process.
He was a cool dude
Great communication!
We loved working with Neely. She was so responsive to our questions and concerns. She worked very hard for us to get us the best interest rate possible. She treated us like we were friends instead of clients making us feel so much more at ease. We trust her completely and would recommend her to everyone!
Very professional and knowledgeable. Made the process very easy
Neely was very timely on every response and if she says she will get something done she will. Enjoyed working with her very much
Neely was very helpful in navigating the process of home mortgage loans. She kept me informed step by step and worked hard to get the approval.
Everyone was so nice and helpful, answered all my questions and kept me informed of each step.
Everything went smooth as possible.
We are first time home buyers and Leslie truly took her time and made it a GREAT experience. Any questions I had, she answered them. We are over the moon!!
Ashley made the house buying process efficient and seamless for me. She was great to work with, and she kept my wants and needs as top priority throughout the entire process.
Thanks for helping us out!
Personal touch
Leslie was great at keeping me in the loop on all parts of the process, answering all of my questions, most of which I probably asked multiple times because I would forget when she had already told me before. She was very patient with us, and I would recommend to ANYONE
Jody was informative and easy to get in contact with. The process was quick and easy.
Brady was always super helpful and understanding from months prior to finding a home to closing and even after! Always answered all of our questions and gave us great advice. 10/10 for everything! Highly recommend Brady Brock for anyone!
This is our fourth time financing with Jim, and to put it simply Jim and his team are amazing!!!! Buying a house is always stressful! Jim went above and beyond looking after us through the entire process. We are very fortunate to have found Jim 6 years ago, and we would never consider going with anyone else.
I guess it's just part of the process
When our loan rep (who was also great) resigned to take another position, Rachel took over our loan and didn’t skip a beat! She was encouraging and reassuring throughout the remainder of the process! As first time home buyers, she kept us updated on every move all the way through to closing day! On closing day she congratulated us and still let us know if we ever needed her that we could always reach out! You hear so many horror stories about the home buying process, but we honestly can’t relate! Rachel & Gumtree Mortgage truly made our experience seamless and stress free! 10/10 recommend!!
Quickness, communication, and the hard work put in to make our loan go through.
Neely was so kind and caring and did everything to get us in our new house she worked with us stayed on top of everything she does a great job
Wa very helpful and done really good job at explaining everything and making buying a home for the first time Really easy
She went above and beyond to help us and she treated us like family
It was a great experience working with Rachael!
Gum tree made the mortgage process simple
Leslie worked hard to get us closed on a home and never made us feel like a burden. She was very committed and her communication was excellent. she made the whole process a breeze!!
Ashley was great to keep us informed throughout the whole process and worked quick to ensure we got the house we wanted.
Getting done in a timely manor
Leslie was perfect with everything and stayed on top of the entire process! I would recommend her to everybody who buys a home if I could!
Neely was very informative and easy to work with. She always kept me updated on what to expect and even walked me through a couple of things that I didn’t understand. I would recommend her to anyone!
Ashley took care of everything, communicated very well. Great job
My accessibility to Mr Brady and his concise information with a calming demeanor! We had a few bumps along the way but he stayed consistent and positive enabling this process to come together.
Neely and the lady’s are wonderful! I can not speak highly enough of them. They worked very diligently and treated us like we were their own.
First time buyer, very easy experience. 10/10 will recommend to anyone in the market to buy a house.
Excellent service!! Always willing to help
Kenneth went above and beyond to get loan closed , and make purchase, flow thru to get purchase complete. Thanks
Ashley was quick to answer any question I had. She helped make my first time buying a home as easy and smooth as possible.
Our process had a lot hoops to climb through but Kenny and his staff was excellent in helping us navigate everything!
Since we live in California and buying a house for my son long distance, we were not sure what to expect. But working with Ashley was great! She made everything so easy for us, answered all our questions and made the transaction pleasant for us! We highly recommend Ashley to anybody needing a mortgage. Thank you so much for all your help!
Nathan truly made the process of purchasing my home a breeze. I had questions, he had answers, and kept me apprised through the entire process. Thank You Nathan for the support and expertise because it sure made buying my first house a great experience.
This second time we’ve used Jim for home mortgage. He was very helpful and detailed through the whole process. Would definitely recommend to anyone getting an mortgage.
Felt like we were getting the run around with lack of communication. We were getting information late when the mortgage company was closing which only gave us time to ask questions the next day. We were being rush to get items completed that were important to the company but we were slow to get information. Signing got delayed due the underwriter at the last minute for an issue that should had been caught weeks prior. We love Rachel but a lot of balls were dropped with this experience.
Jim Shirley and Patience were great communicating eveything we needed to know (and what documents we needed to provide) in order for our home to close timely. We felt like they looked after our best interests and were always available to answer any questions. We appreciated Jim's counsel throughout the buying process. Highly recommend!
Jim always answered my emails and calls. He was always able to provide information needed and provide advice for our credit scores and escrow.
Pleasure working with neely. Will work with her again and again
Absolutely everything, she was amazing!
Neely was always available for my questions and always gave the advice that was best for me-even if it probably would’ve been easier for her not to in some instances.
Better communication, having a set closing date and time AFTER everything was cleared. It was not pleasant taking off work just to be told we couldn’t close on the set date because everything wasn’t cleared yet. It took me sending numerous reminders over a week to 2 week period to get the application link for me to sign. The assistant, Jessica was great at communicating with me and letting me know the process of what was still needed and the timeline. Also, accountability. A closing date was set then when it was cancelled the day before, nobody would take accountability for setting it. My husband and I were ready to throw in the towel and go elsewhere.
Neely was great with communications, not over communicating (which we love). She got answers when we needed them, advised us on what the next steps should be and met with us at the closing so we could put a name with a face. Overall, she is great! Would highly recommend her!!!
Neely turner helped me from start to finish. My consultant, Neely Turner, went above and beyond to answer every question, and advise me in every step of my first home buying experience. I always remember the efforts and good hearted relationship that her and her team showed me. I will return to Neely Turner in the future, and will suggest Gumtree mortgage for all my future home needs. Forever grateful for all the efforts!
Jim always was prompt in communication, helpful in clarifying our loan details and helpful in processing what we needed.
Communication
Jim is a true professional and a pleasure to work with. He is a great teacher and was happy to walk us through the process and context. I also greatly appreciate his attention to detail.
Neely Turner made the experience effortless and smooth. If we buy another house we will be using Neely again.
Greg made sure we were taken care of.
Rachael and her team went an extra mile to assist not only on queries relating to mortgage and but beyond that as well.
Being 21, I didn’t think it was possible to purchase a home, especially with a few years of credit history. Jim and Patience went above and beyond! They were able to take all of my information over the phone, and we heard back about our approval within a few days! Jim wrote several pre-approval letters for us, answered within a few minutes of emailing back and fourth and even replied over the weekend. We are beyond excited to finally be home owners! I highly recommend Jim and patience at Gumtree Mortgage! If you’re looking for fast replies, amazing customer service and someone who is willing to walk you through every possible question you may have, Gumtree is the way to go! Thank you all for your help through this process! We appreciate you and will recommend you to everyone!
Gum Tree IS THE BEST!!!
Very easy to work with, and made the whole process clear when needed! Very friendly and helpful
Ashley was fabulous!! She was so knowledgeable and professional throughout the entire home buying process. Ashley answered all my husband and I’s questions. She made home buying process a breeze, especially for first time buyers. 10/10 recommend Ashley!! Thanks for everything! 😊
Jim was great!
Neely helped make the process quick and easy. She was always available anytime we had a question and always responded quickly.
Jim, was very active with us while going through the process. A truly good guy.
Christina was amazing. She helped in every way
Gumtree went over and beyond for my family! Neely even helped us with getting better insurance quote! We will highly recommend Neely at Gumtree. The whole process was so easy and professional. Cannot say enough good things about Neely and Staff!
Jim kept us informed at each step. Took. Phone calls even when o
He made the process very easy and was always there to help!
Eric and Lori were literally amazing! This was my first home purchase and things went extremely smoother than I’ve heard about when purchasing a home! We truly appreciate their day in and out dedication and communication they provided to us! Will always refer Eric to everyone I know!
Ashley was so quick and efficient! She easily handled everything with a fast turnaround without causing any stress to me.
She was super helpful and fast to respond to any questions.
Was very straight forward and easy for a first time home owner
Rachael and her team are very efficient. They kept me updated throughout the entire mortgage loan process and answered all my questions. They have very good understanding of local housing market and can get loan approved in time.
Neely was available day and night! I accidentally called her after her she had already left work one day and she still answered all of my questions! She
Mr. Baker was so helpful throughout the whole process of me buying my first home. He was patient, kind, and informative and I would highly recommend using Gum Tree Mortgage to anyone!
She was very informative and knowledgeable with all my questions. Honestly made the experience a breeze for me.
Eric was great at answering any questions we had, and explaining everything well. He made the home buying process less stressful for us.
We started working with Jim halfway through our mortgage process for reasons outside anyone's control, so only interacted briefly with him a couple times and don't have much to go off of.
Jim was extremely professional and kept me in the loop throughout the entire process. He was able to answer all of my questions and guide me to the best possible solution to for my needs. All the realtors and title company was impressed with how efficient and thorough Jim was. I would certainly choose to work with him and his team again.
Eric did a great job with keeping me in the loop of everything that was going on
Simple and efficient.
Leslie was awesome. She communicated with me throughout the entire process and prepares me for any obstacles that I may have encountered. I highly recommend her services.
Greg answered my questions quickly and confidently, got a preapproval to me within a few minutes, and didn’t pester me along the way while we made our decision about a house. That’s why I ended up using him and then he did all the hard work for me without any hassle. Excellent experience!
Christina made everything very easy
Any questions we had were answered with our benefit in mind.
Nathan was very professional, efficient, and accessible. I appreciated this process being the pleasant side of home building!
Jody took the time to answer the many questions and doubts I had throughout the building to completion process. I
Greg and the staff at Gumtree Mortgage are helpful and quick to respond to questions and concern.
Everything
She was very helpful and informative throughout the entire process!
Nathan is the man! That’s all.
Very helpful and understanding. Made the process very pleasant and successful.
Jody worked hard to make sure this dream came true for us.
I am a first time homeowner and didn’t not have a clear idea about my options for mortgages. I talked to several people but Rachel was the first to give me clear, direct advice about what were the best options for my first-time home purchase. Rachel and Carlee were both very friendly and quick to respond to any questions I had, which was extremely comforting.
Chase was very informative and helpful. He made our process smooth and answered all our concerns and questions
Neely and Susan, both were great and stayed on top of things that needed to be done. They are both experts at what they do.
Very easy and simple process
Jody made sure to stay in contact with us through each major step. He worked to get us the best rate and helped whenever there were any hiccups.
Jody and Jessica was the best when it came to communication and staying on top of things!
Leslie was very professional and informative. She went above and beyond to get us into the home of our dreams.
Answered all my questions
Leslie worked day and night, relentless in making sure that everything was moving forward and that we were always informed. She provided us with great advice and ensured that we were not overcharged or taken advantage of in any way. I would definitely work with Leslie and Carlee again and I would recommend them to anyone looking to purchase a home!
Rachael guided me through every step as a first time home buyer. She was very helpful and I would recommend her to anyone that's buying a house.
Great service couldn’t ask for better help and was quick about helping get us in our house
Neely was always available when needed! She went above and beyond to make sure we understood everything throughout the whole process! We’re glad we had her in our corner!
It was a great experience
Ashley made this entire process effortlessly easy! Definitely an ordeal with plenty of curveballs from the seller and Ashley never swung and miss!
Chase is a very good mortgage consultant and he did everything he could to help me get my home. I really enjoyed having him help me with my home.
As a first time homebuyer, Brady has made things easy for us to understand and walked us through the process of purchasing our new home. He’s been kind and gracious enough to accommodate all our questions. He gave us an excellent customer service!
Buying a house could be a very stressful process but Neely Turner made the process seem simple she is very good at what she does!
As a first time homebuyer Neely made sure I had all the necessary information. She was quick to respond to my questions.
Some was always available to answer my questions and get me through the loan process thank you
Neely is amazing! She answered every question I had and was very helpful throughout the whole process. She is an amazing asset to Gum Tree Mortgage in my opinion. She helped me on so many levels and I am forever grateful ❤️
Local matters so much to us. Having Leslie basically next door compared to big companies really showed when it came to her caring about us.
Leslie was very personable and was very easy to get in contact with with questions.
It was great
Brady and Gum Tree have been great to work with for the second time. Thank you for helping us get the best rate and being patient along the way.
Everything from beginning to end was a smooth process. Ashley was very patient and extremely helpful.
We were very pleased with the service that we received.
Rachael has always been so patient and thorough with us as we navigated new territory. She's great to work with!
Nathan was there to walk me through every step of the process. He was professional and pro-active making sure that everything was in order well before closing
Jody was up front and sent emails every step of the way. This made our experience so much easier to understand where we were and what he was doing to help us.
The open communication and friendly advice that was provided made the experience super easy and understandable.
Thank you!
I had several situations that arose during my journey of trying to get refinanced, and each time I wanted to give up,but Jody and his team worked hard to get me through it
I have purchased 2 homes that Chase has helped me with the financing. Both of which have been pleasant experiences. Chase always goes above and beyond to help!
She fought for us when everything went down hill for us and went above and beyond for us while our agent was in the hospital. Nelley kept it all together and we know have our first house. There are no words to describe how much it means to us!
Very helpful through the entire process
From the very start, Mrs. Potts was extremely helpful. Her knowledge regarding home lending, as well as the local real estate market where my wife and I were thinking interested in purchasing, made our experience very informative and enjoyable. Mrs. Potts treated us with a great deal of patience and kindness…always answering the questions we had as well as keeping us informed of every step throughout the process. She was amazing to work with and I would gladly work with her repeatedly without question. In the end, my wife and I were able to purchase the home we wanted with a loan that was exactly what we were thinking and hoping for. She is outstanding!
Tracy was competent, knowledgeable, responsive, a good communicator, and always took time to explain things to me!
Ease of use of the email signatures. Greg and others answered questions promptly
Rachael was very communicative, which was very helpful for us as we live out of state and were purchasing a property in the Starkville area. The process was smooth and seamless. Thank you!
Eric Cole was always available to answer any and all questions that we had, to offer advice, and just made himself always readily available. He made our home buying experience an easy one!
I just don’t think there would be anyone better at putting this mortgage together. Rachel and her team were so attentive and on top of every single detail. I didn’t even have to think about things. They were always ready. Problem solvers; not problem makers. I felt like they were family. If I thought about asking them something, I would check my email and the answer would already be there. I would highly recommend them to anyone
Great service!
We was able get a new home and it didn’t take five years to get Neither when I say this home is perfect this home is perfect everything is beautiful We thank you miss needly ❤️👍🏾
Jody answered all of my questions and was very quick to respond.
Great communication, extremely friendly and good communication
Jim made it very easy to contact him. He helped answer questions I had as a first time buyer.
Before, I signed our contract, Christina had provided the highest quality customer service ever. She was quick to resolve any issues that arise. I couldn’t have done it without her expert consulting service. I will continue to recommend your service to my contacts and companies. My two cats laverne and Shirley and myself could not be more satisfied with your work, and we look forward to continuing this friendship. Sincerely, Gloria
I felt like I could call and ask questions anytime…..everything was explained well
Jim answered all our questions quickly and knowledgeably. We had great confidence in him.
Great customer service. Went above and beyond for any needs that came up and got everything done in a timely manner with well detailed explanation of all going on.
Easy and Straight Forward.
Nathan Porter was very attentive and helpful throughout the whole process. He answered all our questions in a way that I could understand. He kept us up to date with everything, and followed up promptly to all of our calls and emails. He helped us to lock in a good interest rate, as well as ensure that he would be there for us in the future if we wanted to refinance. He was very friendly, and a pleasure to work with.
Gumtree has a wonderful team they work together and have wonderful communication.
Great experience, Thanks - Tucker
Everything was taken care of and the stress off of me and my family
Ashley is very easy to communicate with… I think we used calls, texts, and emails to make everything happen. I also knew from a previous purchase that she was doing all she could to get us the best deal, so I trust her.
Rachel was a great communicator and kept me so up to date that I had no stress during the process compared to other mortgage loans.
She was kind and quick and very knowledgeable!
Tracy was communicative and responsive anytime I had a question. Great to work with!
Ashley was there every step of way with Great attitude to listen if I called her she answered. Working with Ashley was awesome.
She went above and beyond to get me in my home. I will be forever grateful to her.
Eric was so easy to work with. He kept me updated every step of the way, and he was very professional. He is great at his job!
Rachael did a great job helping us apply for our mortgage. She communicated consistently about the status of our application and helped us problem-solve as necessary.
Everything was online and very convenient.,
Tracy was great! Very patient and informative!
Leslie was wonderful to work with during our home-buying process. From the first time we reached out up to closing day, she was always quick to communicate, answer questions, and help educate us along the way. What was once an intimidating process became much easier and stress-free with her assistance. If you're a first time homebuyer or otherwise, I highly recommend Leslie. You won't be disappointed!
Answered every question we had and was available whenever we needed him. Made the whole process easy for us.
Chase Ray and Carlee Soignier made the experience great.
We did not have to wonder about anything at anytime. Greg was always keeping us up to date no matter what during the whole process.
She was always available to answer any of our questions and kept us updated on our progress.
Jim was prompt with responses! Great working with him and his team!
Very helpful
He answered every question big or small! He talked us through every step! Most of all his communication stayed fluent with us every step! We never wondered hey what about this or that because he already had the answer!
Brady was very easy to work with and made our experience great and left no questions unanswered!
Rachael and Carlee were very knowledgeable, professional and yet personal. I enjoyed working with both of them and will not hesitate referring my friends and family to them. Thank you so much!!!
Timely communication and an experience that was truly catered to my specific needs.
Because you guys have your stuff together. I'm glad I called. Thank you so much for your help
Jim made it easy.
Working with Nathan has been a great experience! He went above and beyond to help with anything I needed! I would highly recommend him to anyone! Best decision I could have made!
She got things done quickly!
Ashley was very helpful and answered every question I had.
Great Communication!
Everything from start to finish was phenomenal! The communication was superb and the advice was everything we could have ever wanted and more! Thank you so much, Jody!
Nathan was extremely helpful, patient and professional...
Neely made herself available any time any day. She was invested in helping me and my husband with this loan AND she did it while having COVID 😳 it's obvious that she cares for her clients and enjoys helping people. She explained things well and answered answered any and all of our questions. This was our first mortgage loan and she along with our amazing realtor Cerritos Johnson, made this experience very memorable and we learned a lot in the process. Thank you Neely and your team for your kindness and assistance!!
She was very easy to work with and quick to answer any question I had. Despite only communicating by text, email, or phone.
Leslie did an awesome job. Thanks for all the hard work!
We had a great experience with Jody and his team.
Jody, his assistant, and anyone else that had anything to do with my fiancé and I did a fantastic job. They made sure we stayed on top of things and never got behind. The let us know well in advance about exactly what they needed. They communicated back great and made sure we were very well taken care of.
Given the loan we received was rather involved, Rachel did an amazing job walking us through exactly what we needed.
I had a wonderful, extremely helpful, agent, Greg Baker.
Great communication. Answered all my questions, and kept me on track to getting my mortgage. Would highly recommend anyone trying to buy a house to contact Ashley Brock.
The process went smoothly and Nathan was very helpful.
The professionalism that was set from start to finish made the entire process easy and very enjoyable.
We loved working with Leslie!! She was helpful and kind from start to finish. She took on any challenges with a positive attitude. We didn’t even have to have a realtor! She deserves a bonus for a domino closing ;)
The challenge and responsibilities at hand.leslie took the time to help us
Rachael was very professional and friendly. Prompt with communication at each stage of the process. It was a smooth process.
All went smoothly. Thx!
Constant communication and Jim explaining things thoroughly!
Rachael worked incredibly quickly which we desperately needed, she was organized, and stayed in communication with us. She was always helpful and answered all of our questions, no matter what those were. We have loved working with Rachael!
No hassle experience .You made it easier than it could have been
The frequent follow ups and a willingness to help in every way possible.
Nathan was very attentive and eager to help!
Chase was easy to talk to and explained things well. He made it an easy process.
Eric helped us every step of the way. If we had questions, he made sure we got the answers. Communication was great and I cannot recommend anyone better! A+++
Tracy was great at communicating throughout the mortgage and buying process. I never felt that I didn't have the information I needed. She was always professional and I felt cared about helping me obtain a mortgage to purchase the property.
Neely went above and beyond for us to make sure we got the best possible mortgage for our home.
Very friendly
Rachael is very good at what she does, and makes the process as easy as it can be.
Neely was always available to me and answered all of the many questions I had!
Nate made buying my first home a breeze! He handled everything for me and answered all my questions! I highly recommend him for your loan needs!
Easy to get in touch with Neely and she works hard to make sure we are taken care of throughout the process.
Always answered any questions I had in a very quick response time.
The team at Gumtree Mortgage made me feel confident about the whole home buying process!
I felt pretty alone during the process. There were several instances where I attempted to call chase and couldn’t get an answer. He would text me and say “I will call you back before the end of the day.” I never heard from him again until I called him two or three days later. On multiple occasions I was told we would be closing on “x” date with no problems. That date was never accurate. This caused me to have to pay $700 in rent to appease the seller for my extensive early occupancy. After submitting all of my documentation (Tax forms, pay stubs, contracts, etc.,) I was told that I made too much money for my specific loan. A few weeks later I was told I didn’t make ENOUGH money for my loan. Most of these problems occurred on July 15th in the middle of moving all of my family’s belongings out of our rental house and into the new house. Which ended up costing me even more money. Quite honestly, this process was pretty miserable. I am a first time home buyer so I don’t know if it is ever easier but I would hope so. My realtor seemed to believe that I was being put through a lot of unnecessary grief and that Chase never really seemed to be in a hurry to get things done for us. I’m just relieved that its over. I would like to mention that during the week Chase was gone on vacation, I really enjoyed working with Leslie and Carlee. They were very personable with me and kind which I appreciated. In particular, I felt Leslie truly cared about my wife and I. That is of the utmost importance to me when working with anyone.
Rachael is the absolute best! Carlee and Rachael will take care of your mortgage from start to finish. Trust her with all my mortgage needs. 10/10 recommend.
Rachael communicated everything we needed to know and was very knowledgeable and helpful.
If you are in need of someone to help you purchase a home, DON'T HESITATE. This is our third home buying process with Ashley and I couldn't be more thankful for her this go around. She is always on top of everything. So efficient, so kind, and she will make sure you are taken care of!
Rachel was so easy and pleasant to work with! Everything went smoothly as could be!
Neely and everyone at Gumtree was very professional and provided excellent service in a timely manner. I would recommend Neely to anyone looking to purchase a home or refinance.
Christina was amazing throughout the entire process! Was always very responsive, always thought ahead and let us know what needed to be done, and got us closed in record time!
The communication and attentiveness
Very quick to respond to questions or concerns and did everything they could to make the process fast and smooth.
It went without a hitch. Nathan had everything ready to go, no delays or mistakes. My experience is limited in this field he took care of everything
Jody was extremely helpful throughout the entire process.
We started with one guy and were prepared to go elsewhere, then Neely came along and showed us exactly why we chose Gum Tree in the first place. She met and exceeded all of our expectations and I can't say enough about how happy we were with Neely throughout the entire process. She exudes professionalism and her communication skills are second to none. I would feel confident recommending her to anyone looking to purchase a home.
Mrs. Neely held my hand through the entire process and was always available when needed. I felt the genuineness inside of her and it made me feel so comfortable. I couldn’t have purchased my first home without her. My heart is beyond full, I am so grateful to have met her. Highly recommended!
very good communication, super friendly staff
Neely was excellent to work with!
The process was simple. It was nice getting to esign things and not having to come in. If something wasn’t understood, Neeley did a great job explaining. She responded quickly every, single time- whether it be weekends, or after hours! Thank you!
Going above and beyond to help get house refinanced
Good Communication.
Neely was so easy to work with! It was our first time buying a home and she answered all of our questions quickly. It was overall a wonderful experience!
Was very informative and never hesitated to answer any question that we had. Very pleasant to deal with while going through the often stressful time of building a home.
All that was needed from my family was to sit back and enjoy the ride. Buying a home can be a very stressful time, there was no stress working with gum tree and especially Leslie Mackey. Thank you all for an enjoyable experience. We will definitely recommend family and friends looking to purchase a home.
Ashley was extremely helpful and we sure appreciate all the effort she put in to helping us with buying our new home. Very professional and thorough. I highly recommend Ashley and Gumtree for anyone looking at buying a new home.
Brady did a wonderful job at answering all of our questions and giving us helpful advice.
Ashley made the experience a great one!
Neely went above and beyond to help us throughout our mortgage process.
Chase Ray was super supportive and kept me informed of everything throughout the entire process with completing my mortgage loan. Chase was great to work with and he helped made things less stressful for me. I am greatly appreciative of all the help Chase provided me and I could not have had a better mortgage consultant to work with throughout the entire process.
I feel it could’ve been better if there had been more communication and urgency placed upon the loan process as a whole.
Chase was very informative and professional. I would highly recommend Gumtree to my friends for their mortgage needs.
My husband and I were very pleased how he handled the process of us buying our forever home. We appreciate everything he did!!
I got answers every time I asked and quickly. Mr. Chase and Mrs. Carlee were wonderful to work with. They made the whole process smoother and worked hard to get things at the end done.
10/10 recommend working with ms. Leslie she’s is the best and will talk you thorough the whole process! I’m very great full to have worked with her!!
Excellent communication and very friendly! Very easy to work with and very responsive. Would recommend to anyone.
We had several issues while trying to complete our house. Jody was very helpful and seemed to look out for our best interest.
Rockstar! She was able to answer all my questions nd got me the best possible deal!
Christina and her personal touch to make sure we received the best interest rate. She stayed after us so we did not delay and miss the lock.
Rachael is a great communicator who kept us up to date and well informed every step of the way. It makes for a much easier process when you have someone like Rachael in your corner helping out.
Jody is down to earth, he also made time to call me back and let me know what we needed to be doing. Jody took a lot of the stress away from a stressful situation
Brady always kept me well in form, explained everything, and answer all of my questions perfectly. I had my doubts when before going to Brady for a mortgage loan because of all of this being a first for me as fart as owning a house, but Brady and Wanda made the entire experience a complete breeze, and would absolutely go through Brady personal if the opportunity for another house came along. Gumtree of New Albany has a great mortgage officer on their team.
The agent really work with me to get the home. I really would tell family and friends about her or just gave them her business card. She was really great.
Purchasing a home is so exciting, but also very intimidating. Instead of excitement about finding a home, it becomes quickly overwhelming with the stress, questions, and uncertainty of the process that is getting approved for purchasing. RACHEL MADE ALL OF THE STRESS AND UNCERTAINTY GO AWAY AFTER OUR FIRST PHONE CALL! She is genuine, down to earth, and immediately makes you feel at ease. She explains the next steps in a way that makes the task seem much less daunting! After our amazing experience, I feel like Rachael is more so a friend than someone who is judging my finances. She explained everything (often numerous times), let us know what to expect at the beginning so we weren't ever overwhelmed, and was always available to text or call when we had another question. While I hope to be "at home" in our new home for a long time, I can assure you that whenever the time comes to make another purchase, we will ONLY be using Rachael!
Jody answered all of my questions considering that I had several being a first time buyer. He was very informative and helpful!
Easy process
Rachael was very Professional and an absolute joy to deal with. Will be recommending her to everyone I talk to.
Kind and quick service!
Brett was fantastic to work with, made the entire process easy. Highly recommend Gum Tree Mortgage and ask for Brett!
Brady was on point through this whole experience. He was there anytime I had a question of was unsure about something, he would take the extra time to go over and explain things throughly. My refinance was GREAT thanks to Brady. He's #1 in my book!!
Nathan was recommended to us by a couple of people when we began to look for home financing. We contacted him, and he was immediately available and took the time to make us feel like we were the only clients he had. From start to finish, he always had the time to spend with us and answer any questions we had. He came to the closing for our home as well to really make the process feel personal. He was very professional, helpful, and courteous.
Great communication
Neely answering all our questions and providing us with the best service
Great!!!!!
Smooth easy process, fast processing of Mortgage. Lets you know were you stand and what is going to be needed the whole time!
Working with Leslie is like working with family. She is always willing to go above and beyond to help make the whole process easier and smoother.
Neely took time with me to explain every detail. She is other best
Neely and Lori were wonderful! Very professional, communicated timely, and made sure to make buying a home as stress free as possible.
Eric was great. Always answered our calls and willing to help. We always use him and will continue to in the future. Definitely recommend
Rachael made everything simple. She was pleasure to work with.💕
Eric helped me through whole process It was different loan than normal but Eric help and made it work out. I really appreciate everything he did for me.
Answering any questions we had
Constant support and information from Neely every time I had any questions. She made the process easy and fast!
More communication
Mrs. Neely made sure we was taken care of every step of the way she answered every question we had and every concerns we had along the way and since this was our first time buying a house she made sure we had everything we needed to succeed the process she is over all an amazing consultant highly recommend her she is the best And the sweetest can’t thank her enough!! -James and Cherish Willard
Brady was always available to help and answer questions. Made this process so much easier than it would have been.
Ashley was great, super informative and was available whenever we had questions. She answered all questions promptly. If we ever buy a house again, we will be sure to use Ashley.
Hoops no problem,
Neely was awesome. First time buyer and she made it so easy.
Things have changed a lot since my last home purchase 9 years ago and Chase made it easier with what all is included in a home purchase now.
My experience with Brett and his team was professional, courteous, understanding...all the qualities that are important in a mortgage process. Brett's response time was consistently prompt and he made the effort to help us understand fully any questions that we had. Thank you for a job well done
Friendly and helpful
Neely is amazing! She knows her job and she's all about taking care of the customer. She made a stressful situation very pleasant and put me at ease throughout the process. Highly recommend her and Gumtree.
Rachael is fantastic! Her staff did an amazing job to get everything done for us on a very short time frame. Thanks Rachael and Gum Tree!
Chase did a great job, on time and dependable
Nate was always so great on communication and getting back with us quickly throughout the whole process. Would highly recommend him!
Leslie was awesome! Thanks for all the help!
Jody was easy to communicate with.
She was very helpful throughout the entire process.
My experience was great because I didn’t have the stress of worrying. My process was so smooth.
Always around to answer any phone call and questions that I had. Stayed on top of the rates and locked me in exactly when it was the right time.
He actually got the job done.
He was very easy to talk to and great communicator. Made the whole process super easy. Would highly recommend Nate.
Neely was very responsive and took time to answer any questions we had throughout the process.
I felt so supported through the whole process. Regular check-ins and weekly to-do lists were so handy in making sure I was staying on top of things. Rachael made my experience as a first-time homebuyer as stress-free as possible!
She was very helpful through our whole experience.
Jody was superb in his communication and ability to help us navigate the loan process. Would highly recommend!
Neely was very helpful throughout this entire process. She is the best!
Brett was very easy to work with, he communicated well and kept me informed every step of the way!
He kept us up to date on everything we needed to do an know. He gave us great advice to get where we needed to be to buy a house. He definitely took the stress off us by handling everything.
She was very professional and got us our loan! She worked hard for us and it showed!
I was reluctant in beginning the process. I did not think I could get approved for a mortgage with a recent divorce and low credit score. Lesley was very understanding and more than helpful. She never failed to answer any questions I had. It was a pleasure working with her to get a house and place we can call our own. Simply put, she is A. M. A. Z. I. N. G.
Jody got everything done in a timely manner despite the circumstances.
This was the worst experience my wife and I have ever encountered. Wrong Information, several discrepancy, excessive mistake. We will never be back
Leslie went above and beyond for us! She was always available to answer questions and held our hands throughout the entire process. She didn’t get frustrated when she had to breakdown the tedious steps to purchasing a home. We are forever grateful for her patience and kindness!
Easy, quick and Brady was great to work with!
Rachael updated us weekly, and additionally as needed. She always made time to answer any questions we had throughout the process!
Neely has always been wonderful to work with. I have used her multiple times and will always use her when I can. I recommend her to everyone. she and her team make everything as effortless as possible and stay in steady contact.
Jody was great with letting us know what we needed to do and keeping on top of our document.
Brett was professional, direct, no nonsense and a good communicator. He took the time to look into my questions and always got back to me. Brett helped make the whole purchasing process go smoothly.
Fast and no hassle!
Leslie was extremely helpful and super easy to communicate with as well. Guided me through the whole loan process flawlessly
Brady was very informative and worked hard to get us into our new home. I would recommend him to my family and friends.
This was the second time I used gumtree. Great service.
Nathan was very responsive to all questions.
Thank you!
You were very knowledgeable, professional, not to mention just a sweet person. I enjoyed working with you and I have referred you to my friends and family. Thank you for all your help!
Rachael is amazing and was such a huge help throughout the whole home buying process!
Tracy made our first home buying experience very easy! She made it very clear what we could afford and what we needed to do. If we buy in the Gallatin Valley again, Tracy will be our first call!
They handled everything in a timely and professional manner . Very friendly !
Nathan is a great guy and he’s very easy to work with.
Neely was very informative and always quick to respond to any question.
Tracy is superior with her communication and is super easy to work with!
Thank you for guiding me thru this process and keeping me updated on everything.....
The staff was very friendly and easy to get in touch with if I had questions. They answered all my questions satisfactory and were very cordial. Everything went smoothly and on time.
Tracy is very knowledgable and very responsive. She obviously cares deeply about her clients and that is very evident with the time and energy she puts into her work. Would recommend her to anyone!
Neely was so helpful and took me on so last minute. She kept me informed every step of the way and answered all my questions promptly. This was my first time buying a home and she helped make this experience so great for my family.
Working with us giving us the greatest opportunity an advice of service anyone can ask for if we had to do it again Mr. Brock will be my only choice for us to deal with. Thank Mr. Brock for your great service.
Rachael is so easy to reach and talk to! Anytime I had a question, she went above and beyond to make sure she figured out the best way to help me!
That she keep us informed about what loan we qualified for. And she kept us updated on any changes.
Neely is always very professional and made sure we knew what was going on with our loan and that we had everything we needed. She made the process easier and we appreciate all she did for us!
Neely has a very pleasant disposition, she went over and beyond to assist me and I am thankful for her and everyone (including Lori) involved in my home buying process.
Ashley was extremely helpful throughout the whole process. She answered all of our questions and concerns in a timely manner and guided us along the way (which was great since we were first-time home buyers!)
Ms Leslie went above and beyond to make sure we got in the house and got what we needed.
It was easy
Ashley was wonderful to work with! Helped to make the process of buying a home go smoothly! Thanks, Ashley!!
Ashley was quick and very communicative. She explained everything very well and made sure that understood everything she told me
Good communication, and all of my questions were answered in a timely manner.
Nothing is better than communications and it’s something we had
Jim was available even at short notice to obtain for us pre-approval in order to buy a house in this hot market. All communication was neatly organized and prompt.
Nathan was a tremendous blessing to me and our family
Simple and easy!
Worked quickly, and made the process very easy.
great customer service and friendly people! communication was a little off, but overall good. Brady worked hard on helping me achieve the goals needed to complete my purchase. I would definitely recommend you guys to anyone looking to buy a home. thanks for all your hard work, jerry williams
Nathan was helpful on all aspects of purchasing the house
Ashley helped walk me through the whole process, from start to finish. She answered all my questions and worked around my crazy work schedule.
He was very knowledgeable and helpful and he just made my first time buying a house a breeze I am extremely happy with the service
Nate and staff are always extremely attentive, timely and truly a pleasure to work with!!
Nathan took care of our every need and was very thorough and available.
Brady, Brandy, and Ms Kathy. Everything was so smooth and stress free
Jim was really patient with us and went above and beyond in helping with a complicated loan. We really appreciated his quick communication and hard work!
We were treated with respect and kindness, with clear direction and advice from start to finish!! Thanks Neely!
Eric made the process of buying my first home easy and answered all questions in a speedy fashion. Great service!
Jim was awesome! We had a complicated loan process and he was dedicated to finding us a solution every step of the way. We wouldn’t have been able to close without him! Excellent communication and service. We will absolutely use Jim and Gum Tree Mortgage for all of our loan needs in the future whenever possible.
Mrs. Turner went above and beyond to make sure the process went smooth and accurate.
Easy to work with Brady. Gets everything done in a timely manner.
The process of buying a house is just a stressful process.
She did everything she could to help me get the best odds of buying my home! She helped me understand anything that confused me with all of the legal jargan and she reassured me when id get nervouse
Brady is very easy to work with and keeps us in the know and updated on everything we need to do to buy our house.
Rachael took the time to thoroughly explain each step of the process. She was exceedingly knowledgeable and helpful until the end. She is amazing at what she does and I could not have had a better person to work with.
She kept me informed and always responded when I needed something!
Easy to work and communicate with.
Rachael was thorough and attentive throughout the entire process.
Got back to us on any questions in a timely manner. And answered all of our questions. Very helpful especially on a first home purchase
Great communication
Everything was great, thank you
Neely was truly professional and a delight to work with.
Nathan was very upfront and honest with us from the start and throughout the process. He was very patient with us and help us in any way he could.
I was purchasing my first home and Nathan Porter was so kind and answered every question I had. He helped me understand the home buying process and helped me get the best rates and prices!
Ashley worked her b*** off and did such an amazing job. I simply adored her and gave her name out today. Thank you so much Ashley for helping me so much!!! 💗
My experience with Gum Tree Mortgage and Rachael Potts was amazing. From start to finish, Rachael was patient and made the process as seem less as possible for me. She provided me with insight and ensured that I had full understanding of every step for buying my home.
Brady did a great job! He is responsive, knowledgeable, and easy to work with.
Great customer service
She was there every step of the way. Any questions I had or anything that needed to be done she was always there and eager to help. I appreciate everything Mrs. Turner has done for me helping me purchase my first home! She's the best!
Neely helped us every step of the way throughout our mortgage process. I will forever be thankful for her expertise and kindness while helping us finance our forever home. She was always quick to respond and expertly answered any questions I had along the way. Neely is an absolute asset to Gumtree Mortgage and will always be appreciated by our family. Thank you Neely!
Really feel as though someone really cares. Neely and her team make sure to keep you informed and educated on what is going on. Great experience would recommend to anyone.
Mr Jody was very responsive to any question we had.
Brett made my mortgage experience easy and Explained where we were Along in the process! And explained very well any questions or concerns i had!
Couldn’t have ask for an easier experience!!
She was great at walking us through the process and very knowledgeable!
Everything that was needed from Brett was easily done via email. Brett was awesome to work with and easy to get ahold of if we had any questions.
Short turn around in getting financing for our home.
Ashley was very helpful and always available to answer our questions. Made the process super easy for us!
Jody was just a text or phone call away through the whole process! He made it so easy to buy our new home!
Very helpful and explained everything thoroughly
We have worked with Jim several times and he is always knowledgeable and professional. His staff were always available to answer questions. I also want to mention Patience Gregory. She always returned calls promptly and answered all our questions. Hats off to a great company David Gardner
Rachael was extremely helpful every step of the mortgage process!
Rachael did a fantastic job of guiding us through our first home buying experience! She was very thorough and detail oriented when explaining the process and numbers. We are very pleased with the results!
He was very great and professional
I felt very informed and always comfortable asking any questions I had. I was able to work closely with Eric and his team in order to purchase my first ever home! I am grateful I chose them to help me with this major life purchase! I had a wonderful experience and would refer them to everyone!
I’ve financed and refinanced several homes. Jim and Gumtree knew what they needed and communicated beyond my expectations. By far the best mortgage experience I’ve had. I highly recommend Jim and Gumtree. Save yourself some time and frustration, go to the experts and avoid the big banks.
Everything was done very quickly and everyone was patient with the delay we had. Everyone was also super nice!
Brady made everything easy and simple, he just let me know what he needed and I dropped it off to him and he done everything else!!
Rachael pays attention to detail and stays on top of every little task to make things as easy as possible for her clients!
Neely always goes above and beyond to help her clients. That is why I am repeat customer of hers. Love her !!!
Rachael and her team were phenomenal every step of the way! This was our first time buying a home and she made the process as smooth and stress free as possible. They helped us with all our questions no matter how many we had.. super professional!
Responsiveness Professionalism Knowledge of their space Communicative
Your kindness and patience made this experience so great.
Brady answered all of our questions and made the process very easy.
Always answered my questions, no matter how insignificant they seemed.
Chase was exceptional in delivering us the best of service. He was very caring, and went well above the norm to make sure our needs were met. We highly recommend him!
Quick responses and great service!
We had a great experience! The only thing that was our closing date getting moved around a few times but otherwise everything event very well.
Jody really helped with questions I had and explaining all the different options.
Very communicative and thorough. Overall excellent work.
Ashley was amazing! She was so patient, kind, and fast at responding! My realtor even said she was amazing and that she would be recommending her to her other clients!
Tracy made the entire home buying process simple and stress free!
LESLIE AT GUMTREE MORTGAGE was really nice! She was so so helpful and she will do all she can to help you!
The personable vibe Neely gave off.
Neely Turner is what made my experience GREAT!!! She's the Best of the Best
Jody and Jessica do a great job at communicating. Thank you guys for all you did.
We had a lot of questions because we were unsure about a few things. Rachael was able to answer everything for us and was very patient with us. We really appreciated that.
Neely and Lori made the entire progress super easy and took the stress off me. Thank you ladies!
Tracy was exceptional from the start. Her work ethic and experience helped make home ownership possible in this difficult market. Thank you!
That she was really patient. She guide me through all the steps made the processes easier.
As As first time home buyer, I didn’t know anything about the home buying process. Tracy was knowledgeable, friendly, responsive and above and beyond patient when it came to all the questions I had. I will certainly recommend friends and family to Tracy in the future!
Rachael was very knowledgeable and helpful. She was accommodating to our sometimes crazy schedules. She always let us know she was there to help and answer any questions or concerns we may have, and she was always available if/when we needed anything. We were very nervous about the whole process of buying our first home, but Racheal helped take away a lot of the stess!
Ashley was very informative, knowledgeable, and helpful in explaining things to my wife and I about buying a house that we didn’t fully understand. She made the experience less stressful and went above and beyond in helping us.
Rachael was super helpful in helping us get a loan! Answered the 100s of questions we had!
Neely made it very easy. She always was on top of everything and was patient with me when I was busy. She made something possible I didn’t think I would be able to do anytime soon.
Everything moved along very quickly.
He gave us good advice and was always honest with us.
Brady and his team were so helpful and knowledgeable with the whole home buying experience! 10/10 would recommend!!
Good service!
Ashley was very attentive to all of our needs. She answered all of our questions and gave us personalized advice. Outstanding communication. We were truly blessed to have her by our side for the biggest purchase of our lives. Highly recommend her!
Jody answered all of our questions promptly. Sometimes he had to answer those 2-3 times because we had never been through this process before. He was so patient with us and kept us informed.
Christina eased the stress in a stressful situation. She is absolutely amazing and I won’t deal with anyone other than Christina
Christina was absolutely amazing. She kept us informed and helped us through the entire process. She was always pleasant and answered all our questions. She went above an beyond to help us close on our house, I would recommend her to everyone!
I'm a first-time home buyer and Rachel made the process completely painless. It was a great experience!
Communication
Best in the business!!
The communication skills were great and had a good attitude
Tracy was so helpful the entire way and always available! She kept us updated and the whole process was as smooth as could be. Thank you Tracy!
Communication was frequent.
Great communication. Easy refinance.
Neely made it great. She worked with us through a difficult time due to Covid. It was through her that we were able to have our dream home.
Eric made it simple and easy to contact him. He explained everything very well and was able to get my family and I in a good home within a reasonable time!
You answered my questions and helped make the process easy.
You took all my worries about purchasing my first home away, and made me feel safe. Thank you
Tracy was on top of every question we had and responded swiftly and with great information.
Neely was extremely quick and efficient during the process. Very kind and helpful with everything we needed!
She was extremely professional and patient with me during my loan process because my case was not an easy one.
Everything was simple
her go get it attitude her advice her communication skills
Jody is the man
Jim and his team were incredible! They walked us through the entire process from start to finish. Since it was our first home, we definitely needed the extra support and hand holding. My husband and I felt the process was smooth, organized, with excellent communication. Jim was very prompt when asked by our realtor to send documents regarding our loan for offers, which is very important in this competitive market. We appreciate the time and great care taken to complete the loan process and will be forever grateful for the service that helped us get our first home.
She made everything very smooth and quick process.
Was very helpful with any questions we had and quick with responding back.
They worked out any problems we had to ensure we got all we asked for.
Better communication
Jim was so easy to work with. Any questions I had were answered quickly and honestly. Jim made the home buying process a breeze and I would recommend Jim and his Gum Tree team over anyone else in the valley. Thanks Jim!
We were able to get through the issues thanks
Closed on house, although there was a slight mix up with the loan. Jody communicated and we were able to close within a matter of a week past initial closing. Jody worked hard to make sure everything went through as smooth as possible.
The communication was great.
Rachael did an amazing job answering questions we had and explaining everything.
Neely was very patient and understanding. Kept me updated every step of the way . Also answered every question I had .
Neely was GREAT!! very patient, fast working and good at communicating to keep me up to date with where we were with the process!
Rachael made buying our first home super easy! We didn’t have a clue about the what the loan process was like. Rachael made everything as less stressful as buying a first home could be! She took time to breakdown everything and explain everything! She answered all our questions! I would highly recommend!
Jim was always quick to respond and helped us make the best choice for us!
Working with Brett has by far been the best experience I’ve had with a lender. His knowledge, attention to detail, and communication while navigating the loan process was unlike any past experiences I’ve had while buying a home. Brett was always available and had answers for any and all questions that came up. I wouldn’t use another lender in Bozeman!
The process took too long and it was very confusing.
Neely always responded in timely responses. She gave me recommendations on what to do to increase my buying power. She explained well when I didn’t understand. I would definitely use her again and recommend.
Brett was always easy to get a hold of, transparent with the process and updates, and worked hard to overcome any all little bumps along the way! Would totally recommend him to friends, family, and others!
Brett was friendly, had great communication, was thorough throughout the entire process. He made it easy and made us feel safe in trusting that everything was being handled effectively.
Nathan was always available. He was very professional and explained every detail to me.
He worked with us in a very difficult time to build a house with prices going so high. He did a fantastic job and got our new house closed.
Personal attention, care, and patience
Being a truck driver and try to work with people all Different hours made it hard but Brady was very easy to work with and he worked with our schedule and that helped out a lot❤️
Neely, went above and beyond to help explain the process and what was in my best interest. I will definitely recommend Neely and the company to all my business associates. Thanks, Alice Jackson
Nathan was thorough and prompt. As stressful as this process can be, he made it enjoyable.
Nice people and answer all my questions
nathan was very helpful and easy to talk to. answered any questions we had!
They were kind
Responsive to emails/text questions. Thank you.
Easily accessible and good information
Leslie is great to work with!!
Ashley was very helpful and professional when it came to communicating with me. She explained everything so well and never left me alone.
Chase was always available. He was eager to help. He was very easy to work with.
Brett made the refinance process a breeze, especially after the horrible customer service I had experience with my previous mortgage company. The email conversations felt like I was working alongside a friend.
Christina answered all my questions, and made the process so easy!
Neely is very friendly, informative, and easy to work with. Made the process of buying our home a lot easier than we expected.
It was an overall great experience. They kept me in the loop on what was happening. Being an anxious human they helped keep that to a minimum. They made me feel comfortable and are easy to talk to.
Eric was amazing - very friendly, professional, and knowledgeable. I needed to get the pre-approval and the loan quickly. Eric did not hesitate to take care of my needs. I could not be more impressed!
Leslie took the time to explain things that we didn't understand. As first-time home buyers, we were nervous and a lot of the jargon in real-estate and loans is confusing. She answered every question we had, she replied quickly, and she was very kind.
Awesome experience
The whole process was an absolute breeze with Ashley! She helped me with everything!
He became my friend. He helped me out, gave great advice and went beyond to insure all was good.
Made everything easy for us.
Brady was so friendly and explained everything to us so well. He was in constant communication to make sure we got our approval in record time, and he also was very diligent when it came to our mortgage approval! I would recommend him to anyone looking into buying a home!
She helped it go by as smoothly as possible I feel like
Mrs. Brock was very respectful, resourceful and patient with us !! She always returned our calls and text and we really appreciate how kind she is as to us!!!! Awesome lady!!!
The level of experience and great communication skills and very nice people
You did all the work and I’m lazy
She was a pleasure to work with and made the transaction quick and easy.
He approached me with a better rate. Some of the numbers didn’t come out as originally thought and that is my only complaint. Otherwise he did a great job.
Leslie and carlee walked me through step by step instructions on buying a home. They kept in contact every 1-2 days and would always email or call with updates. They took their time answering numerous questions and explained things so that I could understand them.
I just bought my first house. I would have thought that going through the process of applying for a loan and getting one would leave some grey hairs on my head. Thanks to Brady the process was easy and smooth. Whenever something was wrong, like me not having a valid drivers license, we found a quick workaround to get thing done.
Always got the information I needed right when I needed it
Everyone was ver informative. Mrs Neely was very patient and did whatever it took to get me approve. Mrs Neely is an extremely hard worker and I appreciate everything she done to make this process happen.
Very steam line experience
Very friendly, quick, detailed oriented and works hard to close the deal.
Brady was very informative throughout the process.
The communication and confidence that I received from Ashley made me feel comfortable about going through the process of buying a home for the first time. I honestly thought the process would be hard and I wouldn't be able to do it, but working with Ashley made it so much easier and I overall had a great experience.
Better communication from office staff
Very friendly and professional staff.
Easy to work with and very helpful!
The frequent updates and clarity of the process.
Ms. Neely made the process smooth. Communication was awesome and I would recommend her to anyone looking to finance their new home.
The communication was over the top good
Just handled professionally and courteously and that is all you can ask for.
Very helpful and provided clarity when needed.
Jody went above and beyond throughout the entire process.
Ashley reached out to me when rates were good to help us. She worked hard to ensure we knew all of our options and bent over backwards to accommodate our crazy schedule when it was time to close. She’s fabulous!
Leslie was always available for us and helped make the loan process so easy to understand!
Chase was very polite and professional. He was good at communicating and getting back to us in a timely manner. He answered our questions on weekends and after business hours. He was always willing to answer questions and concerns.
Patient with us
She was very patient with my husband and I on getting our first house. We went in blind and had no idea what we were doing. She was so helpful and everything was so easy for us. I recommend her to anyone!
He took out the time to help us. Made sure we understand thing.
Rachel was very helpful with keeping us on track as we were first time home buyers!
Neely was awesome at communicating with both me and my wife through the entire process and even after. She made sure we understood every step and was always willing to answer question. We bought our first home through Neely and she made it as simple as possible. Neely was honest about every question we asked her and was always there to guide us the best she could.
Super easy process and very good experience
The overall experience and easiness of it all
Questions were answered in a timely manner and things where well explained.
Great………………
Rachael made this process so easy for us. We were first time home buyers and we never had any questions or worries that we were being taken care of. Everything was presented to us with options and advice. We never felt like we were being forced into anything or in the dark. She warranted and earned our complete trust and we couldn’t be more grateful to work with her. She will always have my business in the future and glowing recommendations
The service
Brady was always attentive,available,and resourceful we really appreciate his help.
Jim and his team made this experience so easy and made sure that I was well informed at every step of the process. I don’t plan on ever buying another home but if by some chance I do I wouldn’t use anyone else.
Extremely professional
Rachael made our first time home buying promise a DREAM! the constant communication and question answering was truly incredible. She listened to us and was able to have everything exactly as we wanted. We did not have to wonder if things were going right, as she was just handling them all for us
Rachel is very knowledgeable and has excellent customer service skills!
Brady handled everything from start to finish! I’ve had more trouble buying groceries than I did buying a home through Brady and Gumtree, would recommend them to anyone!!
Very friendly and nolagable
Brady is one of the nicest guys I have ever talked to and he was always a phone call away at all times. He went above his required jobs and aided us with things he was not even required to do.
Everything went smooth
the help that they provided to get the refinance done
Ashley is always informative, helpful and a pleasure to work with. I have recommended her to multiple friends and family.
Nice guy…answered all my questions
Nathan is very professional and was available whenever I had questions.
Thorough, great communication, on top of it
Communication
❤❤ so thankful for yoouuu
Constant communication and constant assistance! Very smooth process overall!
Neely is the best I have ever dealt with, she is very prompt and knowledgeable. She takes time to answer any questions and works hard to get the best deal. It was the easiest and smoothest transaction ever. Would highly recommend.
All of our questions and concerns were handled professionally and with great care and expertise. We couldn't be happier with the service we received from Ms. Brock!
Leslie was so helpful and communicative - she really worked hard to make sure we closed as soon as possible!
Chase was very quick to answer any questions. No matter what time it was. Very helpful in the whole loan process! Thank you!
Eric kept me looped in every step of the way. He also answered any and every random question I had.
Jody has been nothing short of excellent every time we have needed his help!
Rachael stayed in touch with me, and giving me every update as soon as possible
we had access to her at all times during the buy.
I really enjoyed all of my interactions with Ashley. She was always available for questions and made the process very smooth. Thanks.
Ashley was super informative and went above and beyond to make the whole loan process super easy! She answered all questions and kept us in the loop the whole time. We wiill always recommend Ashley Brock to anyone!
We were kept informed and any questions were answered.
Highly recommended!!!
The whole process went very smoothly.
Process was timely and efficient
Eric was always available to answer questions and very professional!!
Tracy is the best! Super knowledgeable and great with communication! We appreciate everything she does for us!
Top notch from beginning to end
Tracy it was wonderful working with you!
Eric is very knowledgeable and helpful. Highly recommended!
Flexible, quick to respond, made it work
Ashley is always very helpful and knowledgeable about her product. I would gladly refer her to anyone looking to finance or re-finance a home.
Cole and staff were always available and happy to answer any questions!
This was the easiest of any mortgage loan processes I have ever been through!! From the genuine kindness of Brady Brock to the speediness of the loan application approval, I would recommend Gumtree Mortgage to anyone!!!
Eric Cole was very involved with us through the entire process. I can't rate our experience with him high enough. If everyone at Gum Tree is as helpful as he is, you have something truly special going on.
Tracy was very pleasant to work with. She made sure we were following along throughout the entire buying process, and always responded quickly. We hope to work with her again.
Fast, easy, convenient and very professional employee (Neely Turner) with the best customer service.
Tracy is great at communicating and kept the transaction moving seamlessly. She is absolutely phenomenal!
Friendly people that seem to love what they do and are good at what they do.
Neely really worked hard to help me get a decent house payment.
We have used Jim and his team at Gum Tree twice now and both times have been great experiences. Our mortgage team worked quickly and efficiently with us. They let us know exactly what they needed from us and we closed on the exact day we agreed upon in the beginning; no extending and going back and forth. We can’t recommend Jim and his team enough!
very smooth process on their end
Tracy was super great and easy to work with. She explained the entire process very well, and was an advocate for us in our home-buying experience.
I highly recommend Leslie, Carlee and Rachael at Gum Tree. Having secured numerous mortgages in 11 relocations across 6 states and 2 continents, I can honestly say that the Gum Tree team is the BEST I've ever worked with. Their professionalism, timeliness, knowledge, diligence, expertise, honesty, and attention to detail were outstanding throughout the entire process. Our experience of securing a mortgage through Gum Tree was by far one of the most seamless and stress-free residential real estate transactions I’ve ever been involved in. I highly recommend the team at Gum Tree for your mortgage needs.
Made the process easy.
Very informative and helpful
More communication More advice on home buying process. Overall Chase was a great help. We just had a few road blocks along the way that delayed the home buying process.
Great communication and very helpful.
As a first time home buyer Tracy made the process as easy on us as possible. And answered any questions or concerns with quick and educated answers
She was amazing and very patient with us!
A usually stressful situation made easy with Leslie and Gum Tree Mortgage!
Things all went very well through the whole process. My husband had some last minute questions that were not answered. He called and left a voicemail, as did I. He still has not received a return call. He was very close to not signing on the property and starting the financing process over again with a different company.
Give me some great advice for my mortgage loan!
Very Friendly staff
Thank you for everything!
Tracy was consistently the most helpful and effective person during the home purchase process.
Nathan was awesome to work with, and made the experience easy
I believe that better communication would have helped as we got near closing. I understand the family sickness and COVID going through the office as we got closer to close. This may not have been Chase's fault and if he communicated as soon as something different was needed, but there were some things that slowed the process down that may not have if we had known sooner they were needed.
communication
Chase was very helpful with the whole process. The only thing that I wish we could’ve done differently was the appraisal. Overall we had a wonderful experience and I would definitely use Chase and Gum Tree Mortgage again.
Wonderful, accurate, on time service provided! We were very pleased!
Real friendly and very helpful
Very responsive and great service
Provide good suggestions
Eric helped make the process simple and easy which was appreciated since we were first time homeowners.
Jim Shirley and the team at Gumtree Mortgage were quick, courteous, and helpful. Once again they made this process painless and completely satisfactory. I’m sure it doesn’t happen this way all the time but I cannot believe the turnaround we had from application to closing. Couldn’t recommend them enough!
Great communication and clear explanation about each step of the process.
Neely and Susan worked hard to get all the needed documentation turned into the underwriters. I really appreciate everything they did to make my dream of being a homeowner a reality!
Leslie made everything easy, from pre-approval all the way to closing. Every step was well explained. As a first time home buyer, I thought the process would be confusing and difficult. However, Leslie made it a walk in the park!
The process was easy and smooth, communication about the process was transparent and readily available.
The process was simple and 100% on-line!
Brett was really responsive and happy to answer questions for us- and we did have a lot of questions throughout the process. He really worked with us when the interest rates were going up and down to lock in a good one. I have kind of an unconventional work history, and Brett never made me feel like a bad candidate. Overall we had a great experience with him. One thing we would have liked was some clarity early on around what documents we would need to submit, and how the money needed to look (cash, all in one account as opposed to mutual funds) to satisfy the bank. I think it's probably pretty normal to have to keep coming back with new documents, but I would have liked to just start with a long list or a more detailed application.
Leslie Mackey is a go getter, I learned q A lot through this process. Mostly I learned its important to have a lender that is willing to get things done no matter what it takes and to have a lender that us by your side through the entire process, Leslie is that lender. My situation was unique and quite difficult, but Leslie was excited to take on the challenge and I can say hands down her work ethic got the impossible done. But, I would be doing her injustice if I also didn't mention how well she understands her clients and sincerely cares for them. Leslie will work harder for you than any other lender and she will walk with you each step of the process.
Neely was very helpful and responsive. I will highly recommend her to anyone that’s looking to buy a house
Neely made the experience pleasant and was very knowledgeable in her job. She made sure that I had ever and made the process easy. She kept the communication open and was very nice and friendly. I am thankful that I was able to do business with Neely.
Brady was very helpful and would definitely recommend him.
Eric is always wonderful
Timely Order and Professionalism
The entire process was done remotely. It worked out very well. Brett did a great job keeping us informed all along the way.
Availability
Neely is such an amazing person to work with. Her communication is five stars! She informed me though the entire process.
I was a first time home buyer. Eric made sure he explained step by step to me. Anytime I called with a question, he answered it with a smile and reassured me I was on the right path. I'm so glad I was able to meet Eric for my first experience!
I did absolutely nothing. Eric did it all. Sitting on the porch at my new house, listening to the wind blow the windchimes, watching the sunrise. Thanks.
Jody walked me through every step that was needed to get the job done and he also went into depth about each decision.
Neely made it great. I was a pleasure to deal with her. She was extremely helpful. Neely on the spot for all our needs. Can’t say enough good things about her.
Neely stayed on it till the job got done. She communicated very freely and clearly with us and made sure we were able to close on time.
Ashley was very friendly and always made my wife and I feel comfortable asking her questions. She was very knowledgeable and helpful throughout the whole process I always felt confident she knew how to get the job done and that means a lot to feel like the person your in trusting your new home loan with us competent and will get the job done.
Christina brown make it great
Eric is the best to work with, he makes things so easy and simple with a great friendly attitude.
Mr. Cole made the process so much easier for me, he explained everything that I didn’t know or understand. His response time after a missed call was very quick. Thanks so much Mr. Cole, you are amazing🙏🏾
Honest and available
Thank you so much !!!
..........
Eric was very friendly and helpful. He always answered my questions quickly. He was always willing to do anything to help.
Ashley's professionalism
Christina was very helpful and attentive to my questions.
Nathan responded quickly to every request. He was great.
The fact that he made it happen
Prompt and helpful
Jody was all ways easy to talk to available at anytime.
Very smooth. Very quick. Good communication
Very responsive and took care of things swiftly
Brett was very helpful, patient and laid everything out for us as first time homebuyers.
Excellent job from start to finish!
Ashley Brock has helped us through the loans for two houses, we are very grateful for her assistance. She is super friendly and professional and made the whole process very smooth and quick. She's the best!
Christina Brown!
everything was great thanks
Racheal is the best. Made the process a lot more pleasant.
Neely and her team at Gum Tree made my mortgage experience quick and easy. She is knowledgeable and communicates very well through the whole process. I would recommend her to anyone!
Neely is amazing. She was so helpful with the entire process. She was only a call or text away. She was always friendly even during my frustrations. She never made me feel bad instead she reassured me that everything would be fine. I can’t thank her enough for all she did for me and my family!
Jim and team were very helpful in every step of the process. We had a lot of delays and curve balls with a new build, Jim and team checked in regularly and kept on top of all of changes.
Brett was exceptional with every interaction. He was upfront and honest with advice and had accurate reliable answers for all of our questions. He was organized and kept us up to date with every change that came along. Brett made the home buying process as easy as it can be, thank you for you all your help!
Finally buying a house at age 50. Didn’t think it would ever happen.
Jody made it simple and easy.
Just great hospitality
She go the work done and finished
Leslie did a fantastic job. She was there for us through the entire process and answered all of our questions whenever we had them. She worked very hard for us, and I was glad to have her as our loan officer. She treated us almost like family and I will not forget that.
Ashley was very quick to respond to any question I had. As someone new to this process, she made it go by smoothly. She was also very informative on what was going to take place and what I needed to do during the entire process.
Brett was very patient with us and top of getting things done in time
Leslie were by our side the entire process and made sure we understood everything before closing.
Ashley made the whole experience very easy and she was very easy to work with. Very professional
Found a way to finance with no down payment that didn’t break the bank.
The entire moving experience is very stressful to me. Christina was always happy to answer my many questions, explain what I did not understand and keep me updated on the entire process.
From start to finish we were giving advice things explained that we did not understand which made the process go very smoothly and quickly. This is the first time we have bought a house and Christina and Gumtree mortgage made this a very easy process.
I felt like I knew him and could ask anything.
Ashley Brock was very professional and just overall pleasant throughout the whole process. She made everything so simple and easy! If I ever had to go through buying another home, Ashley would be the first and only person I would go to for help. I will and have been recommending her to everyone thinking of buying a home! She was such a huge blessing to me and I will forever be thankful for all her help!
Thank you!
Customer service and communication
The ease of the process
I had great communication. Leslie walked me through every step of the way even when I was flustered! Never had a single problem.
It was my first time buying a home and I felt like I had so much help and the stress was relieved after finding out how great Neely was during the process. She was very patient and helpful I would use her anytime in the future that I plan to buy a new home or recommend her to any friends.
Everything went through the loan process with no issues. Jim and team were there to help every step of the way. Great team!
Racheal and her team made this as absolutely painless as possible. always available for contact extremely friendly and positive. Best support and service i have ever had.
Every question that I had was answered in a timely manner.
Christina was great very helpful from start to finish always answering any questions we had we would definitely recommend her to anyone
Rachael is the utmost professional. She is not just knowledgeable but also gracious. She has a way of making the most complicated matters look simple without losing the substance. I enjoyed working with her.
Good communication
Wonderful experience Would recommend her to everyone
Christina was very professional walked us through the process every step of the way answering all of our questions very pleased with her
Just the over all way you took care of us by answering all our questions and being extremely polite and patience with till the very end.
Awesome people at Gumtree. They made our home buying experience so easy!
She was determined to see us with our dream home she wasn’t giving up thank Neely you’re the best
Made the whole process easy and stress free
Mr. Cole was very professional and timely about calling when we had news or any updates. I would recommend him to anyone looking to buy a house. Thanks!
Great experience
Everything went smoothly!
Kenneth was extremely helpful and professional during our refinance process. I would not hesitate to call him again.
Ashley’s patience with the entire process made everything worth it. Ashley has been working with us for the past year and a half. The communication was great!
We had a great consultant. She explained everything perfect and got the job done as quick as possible.
Easy process.
Great service, quick responses, efficient process, great team.
Getting everything done that what made me feel better when I hear everything when it starts to process ☺️
She was willing to answer any questions I had. Always available and ALWAYS got back to you as soon as possible. I loved it, made me feel like a person and not another applicant.
Easy to work with
Leslie was very friendly and helpful. This was my first time going through the homebuying process & Leslie made it so easy for us. We've just closed on our home.
Brady is very knowledgeable, quick to respond, a great communicator, and has a high attention to detail. I appreciate his work on my loan and would highly recommend him to anyone looking for permanent mortgage.
I and my wife were first-home buyers. Rachael explained everything to us in detail. She went at great length in offering us alternatives. She was also supportive, kind, and empathetic.
She was very helpful and patient with us. She answered every question we had in great detail so we could get a better understanding on some stuff we didn’t know.
Ashley was wonderful and helped us every step of the way! She got everything done smoothly and super quick!
Leslie was very helpful and patient with us through out the whole process.
The whole process was great
Our first mortgage lender experience was terrible. For our second home purchase, we chose Ashley. Her communication and professionalism was great. We highly recommend her for anyone who wants to purchase a home.
Very Professional, Very Courteous, Saints Fan !
Thank you Gum Tree Mortgage for everything! I fully recommend Jim Shirley and his team at Gum Tree Mortgage. Top notch service all around!
Jim and his staff were very good at communicating with us. I have purchased five homes and Gum Tree was the best mortgage company we have dealt with. I highly recommend them.
Jim made getting our dream home easy and gave us clear instructions on getting the best loan and rate available.
Eric and his team made the process easy. He was there to answer any questions and concerns we had.
Jim was great
He worked around my work schedule to get things done that needed done in a timely manner and always kept me updated on where we was in the process
Eric and Susan did all they could to make sure we got our house
Jim and team were excellent at making sure I met deadlines to get the materials they needed.
Rachel was helpful from the very beginning. She explained terms that were unfamiliar to us and always made sure we had a clear understanding of everything. She was our guide every step of the way!
you are all did good job. i appreciate it.
Great to work with
The quality I appreciate about Jody is that he is patient and very helpful through the entire process. I have recommended him to everyone I know that is looking to buy a home.
You did good job. Thank you so much
Overall, this experience was only made possible with the help we received from Christina. It would have not been made without her help. We are very thankful for all the help she provided us.
Chase was so on top of things and made the process of it all so smooth. He always was checking in or got back to us quickly when we had any questions or concerns. Definitely would work with again and refer to our friends and family.
Very easy to work with.
Brady was very easy to talk to and explain any questions you might have
Christina exceeded my expectations the way she got my loan approved so quickly, she and Lori were always available to answer any questions that I had,even though they were some problems on my part she continued to help me find a way to help me get everything taken care of, Christina and the staff at Gum tree made it much easier than I expected and thanks to them my wife and I have our forever Home
He was very easy to deal with and definitely out to help someone if they don’t know much about the process of first time home owning.
The last several weeks of house hunting proved to be difficult but would not have been possible without the diligence and know-how that Tracy brought to the table day in and day out. She was there every step of the way to ensure a smooth and manageable transition from renting to owning a home. Whether you’re actively looking or even considering buying a home, Tracy is the lender for you.
Tracy is on top of every aspect of getting the loan process and got things done without a hitch. I would definitely use her services again and would highly recommend her to others.
Brett was very helpful with our questions and and always very reachable. He was able to provide options and solutions for a few speed bumps we had come up.
Jody is always very helpful! Excellent!
Neely was easy to contact and quick to respond. She made the entire process much faster and less stressful. Will definitely reccomend her to our friend's and family.
Very helpful, kept us informed on what we needed to do, and stayed on top of things
They are wonderful and sweet
Rachael made the whole process very pleasant and was very knowledgeable.
Neely was amazing! Taylor and I hit just about every bump in the road in the homebuying process but we always felt like Neely had our back and was there to help us!
Ashley was very helpful throughout the whole process! She was able to answer all the questions that we had and was extremely responsive and informative!
Jim and his team were on top of everything throughout the process and were very professional. Great service!
Always very helpful
Kindness and keeping us informed of the how the process was going.
Knowledgeable, efficient, friendly!
Jim and his team were very helpful throughout the entire process and everyone was really nice.
Start to finish absolute professionalism and kindness and understanding.
Very helpful answering all questions, keeping me informed each step of the way.
Very accommodating and accessible
It was such an easy process and Neely was always available when I had questions. She keep me informed during the process.
Brady was super attentive to us! He was always willing to answer our questions, no matter the time of day. He was very helpful & informative & always seemed to have a smile on his face while doing it.
The customer service is outstanding. I appreciated the email notifications that kept me informed throughout the process. A definite plus!
From start to finish it was a pleasant experience. Neely and other staff were very helpful!
The whole process was easy.
Good job !
He explained things to us better and a very nice person would tell anybody to him
Tracy was very communicative throughout the process even as we encountered a couple challenges. She kept us up to speed with what was happening and where the mortgage was.
The ease of sending and sign all documents online up until the day of closing.
Clear communication and easy process
Quick and easy!
Christina was very responsive and helpful
Tracy was supportive and communicative throughout our whole mortgage process.
To be unfamiliar with the process of home buying, Neely went over and beyond to make this the most pleasant experience ever!! I can’t imagine doing business with anyone else in the future. She is a top notch person and represents Gumtree to the fullest!
Everything went by smooth
Great communication and support, and always there for questions! Thank you!!
Great help to ensure we got the process completed!
Rachael explained every step to made the process easy, understanding and enjoyable she was so very helpful.
working with Ashley was super easy and we did everything over email except maybe 2 phone calls. it was just a wonderful experience
The great feed back and you was right on time bout everything you was very friendly
Brady stayed on top of everything, answered all my questions/concerns, and was very easy to communicate with.
Tracy was attentive, knowledgeable, professional, and a pleasure to work with. I would highly refer and recommend her to any of my family, friends, and colleagues. Thank you kindly, Rachel
Everything overall was great. Very helpful through every step of the process and easy ti get in touch with for any questions.
Tracy was very open and transparent with everything
The super fast response to everything and the great attitude and kindness of the people
Rachael and her staff were incredibly helpful and easy to get in touch with throughout our home buying process. Any question we had, we received a prompt response.
Great service all the way through.
It was quick and easy. Communication was awesome, informed me step by step about what was happening and what to expect next.
Ashley Brock made this a very easy and quick process for us. Being first time home buyers I’ve always heard negative things but she made it very easy.
She was super super super responsive to any and all of our questions! Being first time homebuyers, we had no idea how to navigate the entire mortgage loan process and she really made it easy. She's a joy to work with and her team is fantastic too!
Tracy is so great to work with. She is very knowledgeable and made the entire process simple and efficient.
Kenneth has always been open to helping us even when we weren't sure what we wanted to do. Kenneth has provided advice at times where there wasn't even any business for him. This obviously led to us only wanting to do business with Kenneth. He has been one of the most professional business people we have worked with and we truly feel like he always looks out for us and our financial situation. Would highly recommend.
Professional and very detailed.
You made the process super easy!
The level of communication and attention to detail was excellent.
Personalized service and clear, timely communication.
She answered every question we had and helped us out with everything!
Christina was there to answer all of my questions and to help us anyway she could! She was fabulous! Would recommend her to anyone!
Personable service in a timely manner.
He was very helpful and answered all of our questions along the way.
Quick follow up
Nathan and his team were truly an amazing group of people to work with. They all were very upfront and honest in delivering information and they were very knowledgeable of every single question that I asked. I am a first time home buyer who was extremely afraid of what the process would be like and Nate professionalism and expertise assisted in taking away all of those worries of what of thought could go wrong during the process. I am so thankful to have been fortunate to work with such an amazing team and I plan to tell all of my family and friends how amazing Nate and his team has been to me.
Very helpful
The fact that all of our questions and concerns were answered in a timely manner was outstanding! This made our first time at buying a home exciting for me and my wife!
Jody really went above and beyond with everything whether it was answering questions or just giving us advice. We would highly recommend using him!
Jim was very responsive throughout the whole process, which was not an easy one. As a first time homebuyer, my loan application was not straightforward and Jim was very communicative the whole time. Jim was also extremely patient, even after I made a rookie mistake by opening a credit card before the loan was approved, which complicated things. I felt that he was my advocate and would recommend anyone to work with him.
Jody gives you all the options and is very transparent with all of the costs associated with a refinance. This is our 3rd or 4th time using him and I wouldn't use anyone else. I hope he made a million dollars worth of commission this year because he deserves it.
A smooth process.
Neely is amazing! She answered all my questions rapidly. She’s great at what she does. I appreciate her soo much!
The whole process was very streamlined and easy.
Brett is knowledgeable, realistic, and manages expectations so well. He’s so kind, thoughtful and considerate of others. You can tell he gives each of his clients 210% effort. Brett is always available to help lend a hand, ease your mind, and walk through the process. At the end of every day he wants his clients to be happy. Even if that means some options are not available. He’s honest and overall a stand up guy! So grateful to have met and learn so much from him!
I knew that Tracy had my best interests in mind, she was approachable and answered any questions I had.
Professional Responsive Good communication with my realtor
She did an amazing job at explaining everything and keeping everything going smoothly.
Rachael kept us informed and is great to work with!
Rachel was very accessible whether by phone or email and kept the process moving. Very pleasant to work with!
Rachel was the best. We are so grateful for all of the insight she gave us for buying a For Sale by Owner. Thanks again!
Ashley was very professional and worked quickly to make the purchase of our new home go as smoothly as possible. I would definitely recommend using her.
Well, it started off with Jim being available on Saturday to pre-qual me. Then everything else went smoothly as well.
The process moved quickly and smoothly. Communication was great and problem-free.
It was easy and quick! Very convenient!
Responsive and helpful.
Jody was very helpful, communicated well, and made the process very pleasant. Definitely would use him again.
Great communication!
Jody did!!!
My husband and I appreciate all the help you gave us in purchasing our first home! You made the process easy and very enjoyable! We are so excited and thank you for being so helpful!!
Have used Neely 3 times now. Has been a smooth and easy process each time.
Rachael has always been wonderful to work with. She is always helpful, efficient, and trustworthy! I have recommended her to several people.
Chase is always so professional and promptly replies to all questions ask. Communication is key. Chase made this entire process less stressful and such a breeze.
Neely is very professional and knowledgeable. She is willing to help anyway . I would recommend her services to anyone
Thanks for making the process fun and easy!
Very good communication and went above and beyond to ensure everything went smoothly.
Customer service was great and Rachael went above and beyond in helping get things ready for us.
Christina was very friendly, timely and responsive to all requests and questions and kept me very informed during process of my loan closing.
She has great communication, everything was done in a timely manner, and she’s a really nice person.
Better communication and sense of urgency
Communication at every point of the process. An experience that could be awful is made easy with Jim and his team.
Tracy was superb to work with. Great communication and very responsive as well as being knowledgeable, helpful and supportive.
Tracy is professional, compassionate and informative. She got us a great, competitive rate and was there at all hours to answer any questions we had.
Neely, was very helpful during my entire process. She didn't hesitate to answer any question/questions I had. If and I purchase again I would pick her again. Neely is highly recommended.
Neely was always available to answer my questions. She worked diligently and quickly to get me pre-approved late one night before going to tour a home the next morning. Neely was always precessional, personable, and helpful- even when I felt like I was blowing her phone up with questions! I am so thankful we used Neely as our Mortgage Consultant!
Consistent communication and advice through out. Neely provided a calm in a storm of stress. So thankful for everything Gum Tree was able to do for us!!
Neely and the folks at Gum Tree exceeded our expectations during our new construction. I appreciate her making this the least stressful part of building a new house. The communication from start to finish was bliss! Thank you, Neely.
Great customer service. I highly recommend!
Chase was very helpful and nice. Always ready to answer a question we had
The financing process for my new home was very easy for me. I am completely satisfied with the experience.
Racheal explains things on an average person level and welcomes you like family.
Chase was always ready to help when we had questions. He was very kind and professional.
Take a long time to process
Eric was very informative and helpful throughout the entire refinance process.
We were frequently kept informed of the status of our refinancing. It was very easy to get everything done in a timely manner. Everyone was always willing to answer our questions and offer their help.
He’s just a top of the line guy. That’s just all there is to it. If your going to strive to be like someone. Just be like guy Chase Ray.
It was great! Refinanced our house in just a few weeks with ease.
She is very nice an dependable.
Being our first time looking at purchasing a house, we did not have a lot of knowledge going into the process. Jim took lots of extra time to not only discuss regular mortgage questions, but also to help educate us and make us feel more comfortable about the situation. Jim made himself available at any time to answer questions and help us break through to purchase our first home in a tough market. -Kalob
Jody was easy to work with.... he guided me through everything very professionally. Would recommend him to anyone ...
Neely was always available and responsive to any questions I asked her. She went far beyond what she had to do! :)
Leslie made the process of re-financing our house seamless. She helped us find a great mortgage rate, answered all of our questions quickly, and made us feel at ease over something so important. I would absolutely recommend her!
My husband and I couldn't thank Tracy enough for making our first home purchase possible. She helped the entire process go seamlessly. My husband and I feel so grateful to have gotten the chance to work with her. She made us feel completely comfortable asking any and all of our stupid questions.
Communication and the dedication
Mr. Cole is always very attentive, provides wonderful explanations throughout the process, and is always there to provide the best help possible. He made our entire process seamless and painless. His team is also great. We are very appreciative of all of his efforts and highly recommend him!
Rachael was very helpful in getting our loan processed in a timely manner.
Nice and friendly
Eric did a great job, gave clear information, and stayed in contact every step of the way
Great teamwork everyone work with me to get the job done great personality anytime I didn't understand anything everyone handled me with love and support thanks everyone ❤
Thanks for everything!
I was often tossed from agent to mortgage agent to underwriter to agent to mortgage agent when asking questions. Communication was lost between the law office and gumtree regarding closing scheduling on at least two occasions one of which almost cost us at least $700. On the upside the side of financing and loan information towards the beginning of the process was widely available and helpful; all questions were answered and concerns resolved. The difficulties occurred later on in the process.
Jody was so great,he told me everything that I needed to bring to him and walked me through it the whole way. I appreciate everything he did for me.
Made the process easy by taking care of the hard stuff.
Tracy was great to work with! Much better than any services we have received from a bank! We would definitely use Tracy again!
We had the most incredible experience with Brett. He was an amazing communicator and was responsive at all hours of the day. He made the whole experience fun and enjoyable and was willing to do whatever it took to get the deal done.
Neely Turner
Jim and his team did an outstanding job from beginning to end on my loan. No surprises and completed without a single issue. Highly recommend
Ashley was very helpful throughout the process and communicated with us every step of the way.
Neely made the process of buying our first home so easy!
Everyone was do helpful and kind the process was smooth and low stress which was great when moving from another state.
Stayed in contact during the process.
Jim always kept us informed and if he needed something, he let us know right away. Great communication and if we had questions, he was always there for answers.
Brady made the refinance experience very easy and pleasant!! Would highly recommend.
As stressful as buying a house is Neely made it pleasant, and as easy as it could be
She’s a problem solver.
EVERYTHING!!! They came for me...I got my house
Tracy is great with communication! Hard working and easy to get a hold of!
Tracy is always on the ball and very communicative. We’ve never had a better buying experience than with her!
Tracy is great.
First timer buyer and Neely and the staff walked me through every aspect of home buying.
Tracy was personable and professional.
Make us understand what goin on
Simple process!
the whole process was very easy and Eric took great care of us.
We got a house! We thought we were going to have a problem, but she found a way to work it out.
Great communication. Fast service.
Kenneth communicates well and kept us informed. Was very helpful with the entire process.
Very smooth and simple process. Rachael was easy to work with.
Eric handled every where all I had to do was answer any questions he had for me and sign what documents I needed to sign. He got me the best interest rates I’ve heard of
Jim and his team made the financial and paperwork side of buying our home super easy. We were always well informed and could not have asked for a better experience!
Mr. Cole helped us in every aspect and answered all our questions
Jim is a very experienced, professional mortgage broker. He provided excellent counsel and was very responsive. We purchased new construction in Bozeman MT in the middle of a crazy real estate market and he made sure everything was taken care of in a timely and comprehensive manner. There were no surprises and the closing happened on time without any issues.
Brett made my refinance seamless. Great experience!
Very responsive and informative. We felt confident in Gum Tree's rate and service. Great staff.
Jody is extremely helpful and on top of things! He made it as easy as possible!
Very informative & available at any time
Patient and very informative
Very friendly and stay on top of things
A very informative simple process to get the best rates possible combined with great advice!!
First class help, willing to work with us as we went through the process, explained anything we needed to feel more at ease with the process.
Neely went above and beyond to answer any and all of my questions. I would highly recommend her to anyone I know. I could not have had a better experience. My wife and I cannot thank her enough.
Brady walked us through our process, explaining every step.
Eric was great to work with, he was very responsive and helpful. The loan process went very smooth.
Eased our minds and answered our questions through a process that could have been very stressful without her.
Everything was outstanding. Very easy process working with you. Overall great experience.
All great things
He’s a good guy trying to get you a good deal.
She made the process super easy!
A few years ago Neely looked at our credit scores and recommended some things we could do to improve our credit. We are homeowners now based on the advice she gave us!!
Neely was very good at helping us understand the home buying process. She was very attentive and kindly answered any question we had, day or night.
Fast and simple! A lot of after hours at home put in! Also we only had to go into the bank once which was convenient for how busy work is! Thank you so much for your hard work 😁
Very attentive and thorough with us every step of the way. Couldn’t be more pleased. Definitely will recommend Neely and Gum tree to everyone we know.
The process was made easy for us. We needed that because we were in the middle of selling a house, moving, setting up classrooms, and trying to get in our new house.
Easy to work with
Friendly, flexible.
Eric was so thorough and speedy in getting our loan refinanced. He gave us immediate feedback and was always pleasant to talk to.
Super nice and very helpful throughout the whole process! This was our third time to work with Nathan and we will definitely use him again for future purchases!
Professional service and answered all calls and questions. Treated us like family.
Jim is so professional, knows his stuff, and treats my clients with such great care! He is the best at what he does!
Personalized service! I knew Neely genuinely cared. She took great strides to explain every step of the process in a way that I could easily understand. A few years ago I was nearly prepared to purchase a home and had worked with Neely. The sale didn't go through (I needed to stay in NM and help a family member a bit longer) but I saved her number. I was so impressed back then I had told myself, "when the time comes SHE is who I want as my mortgage person." The first thing I did when I was back in the market was to call her for a pre qualification and advice. I can't speak highly enough for Neely Turner.
Jim always does whatever he can to make the closing happen. He is always honest and communicates often and well.
Tracy was very easy to communicate with, gave excellent advice, and was always reachable and responded in a timely manner. I would absolutely recommend her!
I really enjoyed working with Neely she was very thorough and professional. I’ve already recommended her to friends and would definitely use her for future endeavors.
Jody was very informative and simplified the entire process. He looked out for our best interests and was always a phone call away.
Got me the loan I wanted
Professional, knowledgable, friendly, and expedient. Everyone that supports Jim as well.
Leslie was very easy to work with. She made this experience very pleasant.She went above and beyond to get me the best of everything and I do mean everything. If I could rate her more than a 10 I would. Thank you Leslie 😘
Neely is ABSOLUTELY Wonderful! I will never do business with anyone but her while buying a home! She needs a raise!
Jim went OUT OF HIS WAY on multiple occasions to make the process smooth for me. He also was very personal in his communication, but respectful. I appreciated his insight and care for me as a customer and as a person. I highly recommend him to anyone!
Communication and personal service
Easy to work with and communicated efficiently
Nathan was very attentive, communicative, and easy to work with. He made the home buying process streamlined and easy to understand. I will recommend him to anyone in the area looking to buy a home.
Jim is a consummate professional and stayed in close communication!
Jody was very informative and easy to work with!
The closing of the house
Very speedy and thorough
Neely is the most informative and supportive mortgage broker I have ever worked with.
Fast, clear, went out of the way, made it happen
Very professional and experienced
Customer service above the rest!! Y’all made me feel like close friends/family. I felt comfortable through the entire process with your through explanations. I will definitely recommend y’all to anyone looking for a home.
Personalized touch, and attention to detail.
Rachael made everything very easy and had excellent communication through the entire process.
Wow! Tracy is truly amazing! She made it super easy and low key for us. This is the second time we have had Tracy refi for us, she’s the best 😎
I’ve never been through this before, buying a home and going through the process of getting a loan, he made it very easy and communicated everything to me!
Neely and Susan were amazing!
Finding things on my credit that wasn’t mine and pushing to get me the approval I received
The process was easy, and organized. All the people we worked with were great, I would recommend Gum Tree to friends.
Tracy is easy to talk to and communicates efficiently. She is on top of everything and makes sure everything is getting done quickly and correctly. She is patient and answers all questions in a timely manner. She was a pleasure to work with and made the process of buying a home very easy and stressless. I would highly recommend her to everyone I know looking to get a mortgage. Great job. She is awesome.
Brady’s customer service is as good as you can get. 👍🏻👍🏻
Ashley was so great to work with and was so patient answering all my questions.
She was great. The only thing that was miscommunication was the auto loan situation. I was told to get the "car" refinanced out of my name, which is what I did. We have a car, a truck, and an 18 wheeler. It was actually the F350 that needed to be refinanced out of my name. It was a whole mess, and cost us a lot of money. Other than that, she was wonderful!
Smooth and organized.
Rachael was very knowledgable about what she does and made everything simple for us. She was great to work with.
Brady has very communication skills and was able to tell the ins and outs we were about to and going to experience.
Service and willingness to help
Always available. Kept me abreast of everything. On top of the issues. Great job.
Jody was very professional and yet personal like an old friend. Any question we had, no matter how crazy, he did his best to answer and keep us calm through the home buying process.
We were nightmare clients who wishywashed all over the place. Eric treated us perfectly from start to finish!!!!
Low Interest Rate
Tracy was always clear and concise her communications. She helped make this as easy as she could.
Awesome man great communication
Easy to deal with
Eric was extremely informative and got the job done quickly. I loved the “check off” list that Gum Tree Mortgage emailed me throughout the loan process. It let me be up to date with what was going on and not left in the dark. I felt very comfortable talking to Eric and putting the fate of my mortgage in his hands! Will definitely refer him to anyone in the area needing a mortgage!
We felt very good in Jodi’s knowledge and skills. The process was definitely a great experience and we were put at ease with Jodi taking care of us.
Rachel was courteous, friendly, and assessable. She made the whole process easy for us.
The stream lined effort that was put in felt like I didn't have to do much at all.
Ashley always got back to in a timely manner, answered all of my questions, and did everything she could to make the house buying process go smoothly.
Never had a hassle getting it all set up
The experience was absolutely amazing. The smoothest experience ever.
Attentive and quick responses to questions. Friendly and professional all they way around.
Very easy to communicate with. Quick responder of emails.
Jody Walls handled our business very professional and took the time to explain everything in detail to us.
The prompt responses and the constant communication was very key for me. I appreciate the honesty and attention that was given to us. Most importantly the quick process.
Ease of dealing with company
Easy transaction
Rachael was very responsive and eager to assist us every step of the way to home ownership. Her friendliness and level of expertise made the entire process pleasant.
Prompt responses to emails, voicemails, texts. Clear explanations of documents, mortgage application process.
Getting our mortgage was a complicated process being self-employed. We hit a lot of road blocks and got a lot of "no's" on our journey, but Rachael was creative with every shift and turn. She didn't give up and she kept a great attitude the entire time. She communicated well with us when we didn't understand something. Rachael is the best and I would highly recommend her to anyone!
Easy to do business with
Rachael worked with all the hiccups that came up, and there were many!
Neely Turner was the ABSOLUTE BEST!!! She walked me through every step and helped me in anyway she could. I had a great experience because of Mrs. Turner! THANK YOU FOR ALL YOU DID!!!
Very helpful and kind!
The People
Known Neely for a long time, called her while she was off about getting loan started. She walked me thru everything and answered all questions. Made the process simple.
The overall experience was great. Brady made sure that he communicated with us through the entire process to let us know what was going on. He was very professional at all times.
My unpleasant experience doesn't have anything to do with Neely. She is the absolute best at what she does. Had it not been for her, I probably would've given up. The underwriting experience was the problem. There were irrelevant things requested, which prolonged closing that caused me a lot of stress and inconvenience in regards to my business.
Very responsive and helpful
Super easy
Rachel and her team were very professional as well as personable. She made sure we understood what was happening and was available to answer my questions and to help with any concerns I had along the way.
glad you could help me
It was great
Neely locked our rate quickly, had great communication, answered any questions we had, and was ready to close before contract date.
Bret made it happen
Overall great service and communication. We had a few hurdles, but we overcame them.
Getting an approval was very quick and helped us very much in the house shopping process.
Chase was very good. A small hiccup on his end close to closing caused us a week delay in moving. He compensated us for it and tried to make it right the reason for the overall good score.
Very personable, punctual and all around knows the business. Highly recommended
Nathan was very professional and on top of everything that was going on. I was always notified on things that needed to be done threw out this process.
Neely great attitude and her willingness to get me into a home
Leslie was very clear and precise with what she needed from me and was efficient in getting things done! She’s a rockstar!
Absolutely the smoothest mortgage transaction I’ve ever had.
Great communication, timely responses. Knowledgeable, friendly, and helpful. Kept me updated on progress. Very easy and smooth process, even with a FSBO house. Thanks for everything!
Neely communicated with us and answered all of questions, no matter how dumb they may have been. She got our loan handled quickly and efficiently, and I am very pleased with her work.
Ashley was very easy to communicate with and was willing to answer all my crazy questions. She was understanding of my situation and gave me comfort in walking through each step of the process. She was wonderful to me during a time I was uncertain!
The advice
His ability to make the unpleasant, pleasant. I would rather get a root canal than refinance, but Jim is very knowledgeable and put the customer at ease. He walked me through the process and his staff person Samantha was also very professional and helpful.
Very smooth process, easy to work with, no problems at all
Communication.
Brady was able to answer every question I had and I asked a bunch of questions. He found the loan that was best for me. We were able to close on the loan 9 days ahead of schedule!
Very smooth process
Nathan was very helpful and friendly. He was available if we had questions or concerns.
Sometimes she does not respond to my messages until I remind her several times.
The whole process
Jody provided great communication to help me understand the process of buying my first home.
If my husband or I ever had a question she would always respond no matter what time of day it was!
Rachael went above and beyond for us. She was there when we had questions and answered everything we asked. I’m so glad I chose to use Rachael again. She’s the best!
Brady Brock was awesome!
The first representative we were given lied to us about everything. It was not until we got Brady that it was straightened out. He was honest, truthful, and sincere the entire time.
Great communication!
Everything went good an moved fast.
Eric is awesome!
I always knew the answers to my questions before the end of the day. Was much better than when I purchased my first home.
Easy to work with, great communication, very efficient
Very responsive during this difficult time.
Neely is the best. No matter when my wife would text or call her she was always there. She checked on us even after we closed to make sure we was still doing good and happy. She always went above and beyond. I wish I could of gave her more then 10 stars.
This is the 2nd time we have used Ashley. She made our refinance a breeze! Everything went very smoothly and was done quickly! I highly recommend using her.
Prompt, thorough communication, and friendly service. She works her hardest to find a solution.
Ashley worked with us several times to make sure we had everything in order to get the loan for our house. We couldn’t have chosen a better person for this process!
Trust in the advice and guidance from Jim.
Neely was so wonderful to work with. From the very beginning of the application process until closing, she kept me informed every step of the way and answered all of my questions. Would definitely recommend her to family and friends. Thank you Neely for helping me buy my first home!
Jodi is understanding and stays in communication.
Chase was fantastic all the way from start to finish. Communication was great and he kept us up to speed throughout the whole process.
Jody made the process easy. He was very helpful.
Neely and the staff at GumTree were kind, efficient and great to work with. The process was easy and explained throughout my experience.
Neely is top notch! Very professional and helpful! A+
Neely was great!! She was always available to answer any questions I had. The whole process went smoothly. I’ve already recommended her to 3 friends looking to buy homes.
Nelly was always there when we needed her even if it wasn't her job she would answer questions as best as she could or tell us let her see if she could find the answer.
Neely was great!! I was nervous and every time I called her she answered and discussed with me any questions I had. Neely had Covid and was out of the office and when I text her or called her, while being sick and not in the office she still took my call or answered my calls. To me that makes her a Great Asset to Gumtree Mortgage!!!
My experience was great because Neely explained everything to me step by step . I recommend Gum Tree Mortgage to anyone trying to buy a home.
The staff at Gumtree are excellent. They patiently guided me through the process & someone was always available. They made buying my first home easy. Thanks again!
Tracy is awesome! She is very efficient and an excellent communicator.
Customer service was great!
Anytime I had a question or concerned he was quick to help me out and explain to me. And being a first time homeowner I didn’t know the whole process or steps and he walked them through with me and explained the steps to me and what it was and how it worked. I learned a lot through he! He’s truly amazing
The communication was great and Nathan went above and beyond to get me in my home
Everyone that had contact with me was very informative and helped me understand each step. Made buying my first home a breeze !
Very detailed and on top of everything.
Excellent service and advice.
Knowledgeable staff excellent communication throughout the entire process
Seemed like they were very patient and helped me stay patient during the process!
N/A, Everything
Leslie made the process easy and convenient. We felt like we were always informed of where we were in the process, which took a lot of the stress out of the home buying process.
Simple, quick,
Service and all information
Jody Walls was outstanding at answering our questions and helping us with everything. With us going through this process being out of the state he went above and beyond to get everything taken care of for us. 10/10 would recommend him to our friends and family.
This was my first time purchasing a home and Mrs. Neely made it a breeze and was super helpful!
Rachael and Carrie worked well together and when i had questions they would answer them.
No, I would know like to explain my reasoning.
Mr. Cole made the experience what it was. Hands down extremely helpful. This was our first home buy and we was lost. If not for the constant help Mr. Cole provided this could have easily become even more stressful then it was. He's extremely competent and knowledgeable. As well as a great communicator. He was always available for the dozens of questions we had.
Eric made the process seamless.
Answered all questions. Very patient.
Neely was excellent in all areas. She was communicated and helped in any way possible. 10/10 would recommend to first time home buyers
I had the best experience with Ashley!
Jody made the entire process, from start to finish, not only easy to understand, but clear and concise. He made sure to answer any and all questions we had and I never felt like I was overwhelming him at all.
Always gets back to you Continously giving advice Always explained everything Professional experience
They were very timely in their responses. Ms. Brandy at the front desk as well as Jody answered any questions I had. (which was a lot) They were honest and so helpful. They treated my time as if it were their time. I have already suggested this business to my fellow employees who are looking for someone to talk to about a mortgage. Great Job guys!!
Nathan Porter made our refinancing easy as well as was very communicative during the process
Everything worked out how it was supposed to.
Rachael was really wonderful throughout the whole home buying process. She was very responsive and available for any questions I had, kept me updated on the loan progress, and provided the best customer service.
Timely, professional
Jim was easy to talk to and kept me informed about what needed to be done. Even though I was "out of town" this presented no problem.
We Got Our House
Mr. Jim was the best to work with. He explained everything every step of the way, and the entire buying process a breeze.
Neely was great.
Professional and Courteous
Nathan was always available to help when issues were presented. He always welcomed our questions no matter the time or situation. The process of home buying went very smoothly with his assistance.
Quick return and responses
Rachael was amazing. Couldn’t have asked for a better person to work with. She needs a raise…….seriously. I don’t want to have to say it again………
Ashley is very easy to work with. She makes sure you understand everything before moving on to the next step. Ashley is also very helpful. We will use her when we need to again!
Leslie was awesome! She explained everything so well and was very patient. There’s not enough stars on here to rate how awesome Leslie was! We really appreciate her so much!!
Guidance and showing us the the right route on our mortgage.
Everything was done in a timely manner, and smooth.
Ashley made the process of buying our first home quick, easy, and stress free.
The personal touch that was shown toward my experience
Rachael made everything smooth and easy as possible. She kept us up to date and informed every step of the way.
i was just new to the whole experience and had no clue what i was doing.
Friendly and professional; the whole process was quick and easy
Friendly and professional; the whole process was very quick and easy.
fast and easy
The way she keep in touch with every thing
We live out of town but she made sure we were caught up and informed every step of the way. She always watched out what was best for us and we couldn’t have asked for anyone better!
Everything done in timely manner and explained well
The Gum Tree team made sure I had everything I needed! Jody is by far the best!
Very professional and no surprises during the application and closing process
This is the second time working with Eric. It was as a great as it was the first time.
Gum Tree Mortgage is the BEST!
Very efficent and organized
Nathan was awesome went above and beyond to help me with my house refinance.
Ken takes the time to explain things to me and I have no questions left unanswered.
Neely was very professional and great to work with. She always answered any questions that I had and made the whole experience simple and great.
Everything about working with Jim is amazing! When we bought our house 2 years ago he helped us move things so quick and so smoothly while answering all of our questions and making sure we got an amazing deal. This time we were refinancing and he did the same thing! He made sure we understood all of our options and helped us figure out thebest route for our refinancing. It was easy and expedient. I highly recommend him and Gum Tree Mortgage for everyone!
Tracy made the process incredibly easy and hassle-free. She had great advice and was prompt in getting back to us. Tracy was kind, understanding and patient. She was truly amazing.
Neely is very knowledgeable and was always quick to respond when i had questions.
Ashley was very helpful and knowledgeable. She was very quick and clear with her communication. I'm very satisfied with my experience working with Ashley.
Rachael was extremely helpful and was able to get my home refinanced at a fantastic rate! I am so thankful that I was referred to her by a friend. She was very professional and knowledgeable. I am very happy with my experience with Rachael and Gum Tree.
Communication and understanding the whole process. It was made easy and all questions were happily answered. Thank you so much!
This was a first time home purchase for me so naturally there were many questions and concerns throughout the process. Nathan made things seamless, worry free, and he was always available to help me along the home buying journey. I would highly recommend him and Gum Tree Mortgage to friends and family.
Jim is a class-act, and consummate lender. His ability to understand - and then simplify - complexity, coupled with his unapologetic, matter-of-fact approach to moving towards a goal makes him - and GumTree, broadly - a great partner in the home-purchasing process. I cannot recommend him more highly.
Mrs christina Brown did a phenomenal job at making sure i understood everyting and was very easy to get in contact with and worked very hard she is amazing at what she does i will surley be sending my friends and coworkers her way .
Ashley was a pleasure to work with. Very helpful and knowledgeable every step of the way.
Every aspect of the process was great from the beginning to the end and every step in between. Ashley was always accessible and made the process seamless and easy. Would recommend Ashley to everyone needing a mortgage loan.
The communication between Ms. Rachael and my realtor was spot on and were able to answer any questions I had in a timely manner.
ASHLEY BROCK WAS GREAT I DID NOT HAVE ANY PROBLEM SHE HANDLED EVERY THING THAT SHE COULD . THE BEST ANYONE COULD EVER ASK FOR!
Better communication
Personal service, and communication!
The document sign made it really easy to process my loan from home.Chase was really friendly and kept me up to date . I would definitely recommend Gumtree!
Ashley was very informative and very easy to work with. She made our closing process very easy for us!
Rachael and Carlee went out of their way to make the entire home buying process so easy for us. We never had to worry or wonder where things stood with our loan. I knew I could call them with questions at any time. Hands down the best.
Neely was awesome throughout the whole process and made it a breeze! I have already given her contact info to several of my friends!
Any problems that came up, Jody just handled it with VERY LITTLE effort on my part.
Jody was able to get us approved when we needed it most! Everything went the way it should, and I've already recommended Jody to several people in the market for a home.
Nathan was always available to answer and help with any question or issue i had.
Brady answered all questions in a way that we could understand. He kept us updated every step of the way of our refinancing.
Neely was excellent! She helped us every step of the way. Her instructions were clear and concise. I would highly recommend her and would do business again with Neely.
I loved the fact of how fast everything worked, the offer was accepted and then we were in our house in the next two weeks!
Communication. ease of sale. Nice guy.
Neely was super easy to work with
Jim and his team were friendly, efficient and professional. What a great experience. Thank you!
This was one of the best finance companies I’ve ever worked with! Everyone made my experience as stress free as they possibly could! I would definitely use them again.
Brady was east to work with, very efficient, & helped to get things done for us in a timely manner.
Rachael has been great to work with through the numerous home purchases we’ve done with her over the years.
We enjoyed ease of working with Brady and the Gum Tree team.
From stay to finish she explained everything I needed to do and it was a very smooth transaction
Neely was very helpful and prompt with coordinating all the juggling pins that is home buying! Would recommend her to anyone in the area!
Mr. Brady answered ALL of my questions that I had and ALWAYS returned every phone call within 30 minutes. A+ dude! Y'all are VERY lucky to have him as a part of your team.
I am a realtor, and I used Neely for my personal home purchase. I am convinced without her, I wouldn’t have the home. She was fantastic, knew just what to do and made the process so smooth. She is my “go-to” lender! Elliot Long
As a first time home buyer, Rachael made me feel very comfortable with the process. She answered all my nervous questions, and she was very detail-oriented. That level of effort made me feel confident that I was in great hands!
Tracy is great at communicating and following through in a timely manner. She is extremely responsive and thorough. We would highly recommend her services in the future.
Tracy was responsive to all of our questions and needs. She was friendly and helpful through the entire process. It was a pleasure to work with her.
Mrs.Neely is very knowledgeable respectful and will guide you through the process of buying a home from start to finish
I cannot express enough how important Brett is to the success of my business!
Rachael was extremely helpful throughout the whole process, even as we shifted through home sales to rental and had to change our purchase. Great to work with and communicated well the entire time!
Eric was excellent. He communicated often and always in a clear and easy to understand manor. This is my second time to use Eric for a mortgage loan and I see his work ethic hasn’t changed!
Working with Chase from out of another state was still a good experience.
Brady was very helpful and informative through the entire process! Definitely a 5 star experience! The mortgage process can be very stressful...ours was not!! Kudos to Brady Brock!
Ashley was amazing at going above and beyond for all my questions and for walking us through every step of the process!
Tracy was very helpful and responsive for the entire lending process
Ashley was very helpful with every step in the process of buying our home. She is very knowledgeable and professional. Would definitely recommend her for any home loan needs.
Kenneth guided us every step of the way. Making process easy for us. Gum Tree gets the job done with excellence. Very happy we partnered with them.
I have already referred several individuals to Christina. Although buying a home was stressful she made it pretty pleasant. thanks
Communication and very personable.
Very helpful and dependable!
Jody was always friendly! He always stayed on top of everything and kept us well informed.
My husband communicated back and forth with Jody often. We never had to wait for a response and he was always open with suggestions and his thoughts. This was a very smooth and quick process! Thank you for your help!
Second to none! Super knowledgeable and friendly staff, willing to do whatever it takes to get your mortgage approved.
Rachel made everything easy for us. We live 13 hours away, and she walked us through each step of the process and went above and beyond!
The entire home buying process with Ashley Brock and Gumtree Mortgage was phenomenal! They actually exceeded my expectations.
Rachael made the process for us so easy! We were first time home buyers with zero idea of what needed to be done and she helped us every step of the way. She would call me to answer all of my questions and was always okay with me coming by to make sure I was filling out paperwork correctly.
She did everything she could possibly do to get us our house. we are very grateful for that and would recommend her to others. She’s very kind and very helpful.
These are a great group of people. We just bought our first house and they made the experience very easy and joyful.
We were kept informed.
Neely was great to work with!! She answered all my questions and even helped me while she was sick! Would 100% use her again!
Jody was always available to answer any questions we had. Super easy to communicate with. Our loan closed quickly.
Nathan and the team at Gumtree were extremely helpful and made sure the mortgage lending process was super easy. I can’t recommend them enough!
Excellent communication and service. Chase and his team were on top of everything!
Fast and easy to work with, done everything he said he was going to do and done it quick.
The whole process was a breeze
Keeping us update thru the entire process Returning calls and explaining when I didn’t completely understand something at that time... Being super kind and working with us after office hours.. Thanks for all your help❤️
I don’t know her personally, but Mrs Turner is awesome!! She got our loan done as they say, quick fast and in a hurry. She kept us informed throughout the process. She made us feel important. She got done in three weeks what another company couldn’t get done in three months. My wife and I are thankful work all she done. I would recommend her and Gum Tree to anyone! Neely you are awesome. Thank You once again!!
Amazing with communication. Buying a home can be stressful at times. However, with Christina on our side, we never had to worry about what was coming next! She helped make our home buying experience less stressful!
Making it as painless as possible for me!
Neely was extremely efficient and helpful. She effectively communicated any updates and changes. She provided individualized professional service.
The whole process from beginning to end was quick and very easy, Eric cole made this a very good experience for me! I was worried it would be stressful but it wasn’t at all.
Neely is very efficient and professional. She communicates any changes and provides assistance during application and closing. Thanks Neely
