Satisfied customers are our best accomplishments!
Satisfied customers are our best accomplishments!
Partner/Mortgage Consultant
NMLS#: 91137
Direct: (662) 823-3902
jshirley@gumtreemortgage.com
Awarded the 2007 Mortgage Professional of the Year for the state of Mississippi, Jim is one of the two Principal owners of Gum Tree Mortgage and has been involved in the Mortgage Industry, since 2000. Jim enjoys the outdoors, sports and traveling with his wife (Angela) and three children. He has served on the Board of Directors of the MAMP as the Northeast District Director and Chairman of the Government Affairs Committee and holds the certification of Mississippi Residential Mortgage Specialist. Jim holds a Bachelor of Science degree from Mississippi State University. Jim is passionate about helping people reach their dream of home ownership and is spearheading expansion efforts for Gum Tree Mortgage into the state of Montana.
Loan Processor
p: (662) 823-3925
Post Closing Processor
p: (662) 823-3915
Closing Processor
p: (662) 823-3918
Loan Processor
p: (662) 823-3913
Loan Processor
p: (662) 823-3925
lpatterson@gumtreemortgage.com
I'm here to help and I have over 14 years of experience in customer service with 7 of those in banking and finance. My goal every day is to help customers navigate the lending process so that they arrive at their closing with confidence and a clear understanding. I am a native of Pontotoc, MS where I reside with my husband and 2 daughters. A proud graduate of Blue Mountain College with a Bachelor of Arts in Biblical studies. In my free time, I enjoy working puzzles, reading, and working in our garden. I also enjoy spending time with my family traveling.
Post Closing Processor
p: (662) 823-3915
hoverstreet@gumtreemortgage.com
I have been a part of this team for over 10 years and have performed many roles here at Gum Tree Mortgage. With over 20 years of experience in customer care I have what it takes to provide you with great service. Our satisfied customers are our greatest success and I would like the opportunity to make your home closing experience pleasant and simple. I take great pride in my attributions to Gum Tree Mortgage and my community. I am an active supporter and volunteer in local school and community projects. Reading, growing spiritually, creating art, and watching movies or plays with my children are my favorite personal joys. I am a native of New Albany and now reside in Tupelo with my husband and three daughters.
Closing Processor
p: (662) 823-3918
jhanible@gumtreemortgage.com
Gum Tree Mortgage is more than a business; we are family and look forward to helping you with your home buying needs. Our Loan Officers and Support staff are readily available to answer questions and give you a pleasant professional experience of what would normally seem to be worrisome. With Gum Tree Mortgage at your side we may be able to help you achieve what competitors have said was impossible. I have been with Gum Tree Mortgage, LLC - Tupelo branch since 2016 and have witnessed first hand Gum Tree Mortgage give hope to clients. Personally, having over 12 years of banking and finance experience, and serving as one of two Closing Processors it's fulfilling helping clients with their dreams of homeownership or refinancing. I am a Tupelo native and now reside in Saltillo with my husband and children. I am actively involved in church and church youth programs. Any free time is spent with family and friends.
Loan Processor
p: (662) 823-3913
pgregory@gumtreemortgage.com
I have been with Gum Tree Mortgage for over 3 years with customer service experience of over 10 years. Along with my experience and a positive "can do" attitude I am able to help carry loans through the mortgage process as quickly and effienctly as possible. I strive to make each customer's experience pleasantly seamless whether building, buying or refinancing their home. I am a graduate of Mississippi State University with a degree in Business Administration. I am a New Albany native and reside there with my husband and two children. In my free time I enjoy spending time with my family and being outdoors.
Jim and his team were excellent!!!
Jim was able to clearly communicate the entire loan process to me as a first time home buyer, making the entire experience easy and understandable. I would highly recommend Gum Tree Mortgage to anyone in the area.
Jim is always great to work with -- he is super knowledgeable, is a great communicator, and really helps Buyers understand terms and how to best help their needs.
Jim was great! He made this all happen! We are so appreciative! Thank you!
Jim and his staff are great to work with. They go to the extreme to help get you what you want.
Jim and Jacob were helpful throughout the process of purchasing my dream home. The entire team helped me a lot. I honestly did not think ever that I would be able to purchase a home and with the help of Jim and team it was accomplished. Thank you!
Jim was very responsive to our needs. He operated with a sense of urgency, which was critical for our success with the real estate transaction at the time. He explained the complete process clearly, followed up at each step to ensure the deadlines for submission of information would be met, and was always available to take our calls when we had questions. Working with Jim was a pleasure, and we would recommend him whole heartedly!
Mainly the friendliness and honest interaction with us. Personalization of service and sound advice for our particular situation to fit the nature of mortgage needed. Prompt and efficient service.
Amazing to work with
Jim was amazing to work with when it came to buying our first home. He was extremely knowledgeable, reliable, and communicative. He truly went above and beyond in helping us make our dream a reality.
Jim Shirley and Jacob Shirley were very professional in handling our mortgage. They kept us informed of every process that was involved. One of their best strengths in my opinion was answering the phone when I would call with a question about anything and explain it in detail in a way it could be understood. I would highly recommend Jim or Jacob Shirley to anyone seeking a mortgage, especially if you don’t completely understand all the aspects of getting a mortgage. Thiese guys make it simple….My wife and I are very pleased we got to know them.
Jim is a stickler for every detail of pre-close and closing tasks. He always kept me focused on what was due next and we were able to close on a great home that I am enjoying so much! Thanks Jim
Jim made the process so easy, shockingly easy. I am so grateful for his help and guidance along the way. The southern accent is the icing on the cake!
Jimmy was extremely helpful and answered all of our questions!! Being a first time homebuyer everything was new to us and a little overwhelming, but jimmy and his team where there to answer all of our questions and went above and beyond to ensure that we felt like we were making the right decisions. I couldn’t say enough good things about Gum tree mortgage and highland recommend them and their team!!!
Wonderful communication and very fun to work with!
Great communication, easy to work with, felt like they wanted to help
Jim was very informative and easy to work with. No complaints at all!
Great service!
customer service
It was very easy working with Jacob and Jim!! Y’all made the process non nerve racking for me and you answered all my stupid questions I would ask!!!
Jim made everything work smoothly. He was always available and walked us through any questions we have. Highly recommend!
Jim was very insightful and gave good advice. He was always quick to respond when needed. He followed up with me throughout the entire lending process. Very friendly and personable.
Hey Jim, just wanted to say that we appreciated yours and Patience attentiveness and being helpful through the entire process. It was great help to be able to reach out when we needed questions answered and your explanations were great. So thank you!
Jim was very helpful in the process and did a great job explaining everything and being totally transparent. He helped us a great deal.
Jim and his staff were awesome. Our closing was tricky - but they got us to the finish line. Grateful for the advice and thoughtful insights. We will recommend Jim to our network of friends and family!
Jim is professional and responsive. In order to get a property in Bozeman, MT, many times I would have to make an offer on weekends. Jim was able to give me a preapproval letter within an hour even on those weekend days, which was critical for me to be able to get a home in the end.
Clear communication
Getting back with us all the with a super fast response!
Always answering every question we had
I am a first time home buyer and Jim and Jacob Shirley have helped me tremendously with the process. They didn’t mind me calling at any time and most of the time with a stupid question but they still answered it and helped me when I needed it. I would recommend them to anyone who is looking to purchase a house.
Excellent knowledge and advice and quick responses. Great team of people.
He was informative and communicative. He gave great advice and explanations for my options and worked well to keep me within my budget. He checked in at reasonable times without being overbearing.
On top of things! Always getting things completed. Good communication and pleasant to talk with.
Very communicative and available when needed. He was very helpful throughout the whole process.
Straight forwardness
Jim is very efficient, dedicated, and quick to put together a complete picture to set expectations properly.
Everyone was highly amazing to work with and the entire process was extremely efficient (provided I did my part too and gave them all the necessary information). I was also kept in the loop for every step. I will definitely be using GumTree again in the future! Thank you for everything!
This is our fourth time financing with Jim, and to put it simply Jim and his team are amazing!!!! Buying a house is always stressful! Jim went above and beyond looking after us through the entire process. We are very fortunate to have found Jim 6 years ago, and we would never consider going with anyone else.
This second time we’ve used Jim for home mortgage. He was very helpful and detailed through the whole process. Would definitely recommend to anyone getting an mortgage.
Jim Shirley and Patience were great communicating eveything we needed to know (and what documents we needed to provide) in order for our home to close timely. We felt like they looked after our best interests and were always available to answer any questions. We appreciated Jim's counsel throughout the buying process. Highly recommend!
Jim always answered my emails and calls. He was always able to provide information needed and provide advice for our credit scores and escrow.
Jim always was prompt in communication, helpful in clarifying our loan details and helpful in processing what we needed.
Jim is a true professional and a pleasure to work with. He is a great teacher and was happy to walk us through the process and context. I also greatly appreciate his attention to detail.
Being 21, I didn’t think it was possible to purchase a home, especially with a few years of credit history. Jim and Patience went above and beyond! They were able to take all of my information over the phone, and we heard back about our approval within a few days! Jim wrote several pre-approval letters for us, answered within a few minutes of emailing back and fourth and even replied over the weekend. We are beyond excited to finally be home owners! I highly recommend Jim and patience at Gumtree Mortgage! If you’re looking for fast replies, amazing customer service and someone who is willing to walk you through every possible question you may have, Gumtree is the way to go! Thank you all for your help through this process! We appreciate you and will recommend you to everyone!
Very easy to work with, and made the whole process clear when needed! Very friendly and helpful
Jim was great!
Jim, was very active with us while going through the process. A truly good guy.
Jim kept us informed at each step. Took. Phone calls even when o
We started working with Jim halfway through our mortgage process for reasons outside anyone's control, so only interacted briefly with him a couple times and don't have much to go off of.
Jim was extremely professional and kept me in the loop throughout the entire process. He was able to answer all of my questions and guide me to the best possible solution to for my needs. All the realtors and title company was impressed with how efficient and thorough Jim was. I would certainly choose to work with him and his team again.
Jim made it very easy to contact him. He helped answer questions I had as a first time buyer.
Jim answered all our questions quickly and knowledgeably. We had great confidence in him.
Easy and Straight Forward.
Jim was prompt with responses! Great working with him and his team!
Very helpful
Timely communication and an experience that was truly catered to my specific needs.
Jim made it easy.
All went smoothly. Thx!
Constant communication and Jim explaining things thoroughly!
Jim was available even at short notice to obtain for us pre-approval in order to buy a house in this hot market. All communication was neatly organized and prompt.
Worked quickly, and made the process very easy.
Jim was really patient with us and went above and beyond in helping with a complicated loan. We really appreciated his quick communication and hard work!
Jim was awesome! We had a complicated loan process and he was dedicated to finding us a solution every step of the way. We wouldn’t have been able to close without him! Excellent communication and service. We will absolutely use Jim and Gum Tree Mortgage for all of our loan needs in the future whenever possible.
We have worked with Jim several times and he is always knowledgeable and professional. His staff were always available to answer questions. I also want to mention Patience Gregory. She always returned calls promptly and answered all our questions. Hats off to a great company David Gardner
I’ve financed and refinanced several homes. Jim and Gumtree knew what they needed and communicated beyond my expectations. By far the best mortgage experience I’ve had. I highly recommend Jim and Gumtree. Save yourself some time and frustration, go to the experts and avoid the big banks.
Jim and his team were incredible! They walked us through the entire process from start to finish. Since it was our first home, we definitely needed the extra support and hand holding. My husband and I felt the process was smooth, organized, with excellent communication. Jim was very prompt when asked by our realtor to send documents regarding our loan for offers, which is very important in this competitive market. We appreciate the time and great care taken to complete the loan process and will be forever grateful for the service that helped us get our first home.
Jim was so easy to work with. Any questions I had were answered quickly and honestly. Jim made the home buying process a breeze and I would recommend Jim and his Gum Tree team over anyone else in the valley. Thanks Jim!
Jim was always quick to respond and helped us make the best choice for us!
Jim and his team made this experience so easy and made sure that I was well informed at every step of the process. I don’t plan on ever buying another home but if by some chance I do I wouldn’t use anyone else.
Thorough, great communication, on top of it
Top notch from beginning to end
We have used Jim and his team at Gum Tree twice now and both times have been great experiences. Our mortgage team worked quickly and efficiently with us. They let us know exactly what they needed from us and we closed on the exact day we agreed upon in the beginning; no extending and going back and forth. We can’t recommend Jim and his team enough!
Jim Shirley and the team at Gumtree Mortgage were quick, courteous, and helpful. Once again they made this process painless and completely satisfactory. I’m sure it doesn’t happen this way all the time but I cannot believe the turnaround we had from application to closing. Couldn’t recommend them enough!
The process was simple and 100% on-line!
everything was great thanks
Jim and team were very helpful in every step of the process. We had a lot of delays and curve balls with a new build, Jim and team checked in regularly and kept on top of all of changes.
The ease of the process
Everything went through the loan process with no issues. Jim and team were there to help every step of the way. Great team!
Thank you Gum Tree Mortgage for everything! I fully recommend Jim Shirley and his team at Gum Tree Mortgage. Top notch service all around!
Jim and his staff were very good at communicating with us. I have purchased five homes and Gum Tree was the best mortgage company we have dealt with. I highly recommend them.
Jim made getting our dream home easy and gave us clear instructions on getting the best loan and rate available.
Jim was great
Jim and team were excellent at making sure I met deadlines to get the materials they needed.
Jim and his team were on top of everything throughout the process and were very professional. Great service!
Knowledgeable, efficient, friendly!
Jim and his team were very helpful throughout the entire process and everyone was really nice.
The customer service is outstanding. I appreciated the email notifications that kept me informed throughout the process. A definite plus!
You made the process super easy!
The level of communication and attention to detail was excellent.
Personalized service and clear, timely communication.
Jim was very responsive throughout the whole process, which was not an easy one. As a first time homebuyer, my loan application was not straightforward and Jim was very communicative the whole time. Jim was also extremely patient, even after I made a rookie mistake by opening a credit card before the loan was approved, which complicated things. I felt that he was my advocate and would recommend anyone to work with him.
Well, it started off with Jim being available on Saturday to pre-qual me. Then everything else went smoothly as well.
Communication at every point of the process. An experience that could be awful is made easy with Jim and his team.
The financing process for my new home was very easy for me. I am completely satisfied with the experience.
Being our first time looking at purchasing a house, we did not have a lot of knowledge going into the process. Jim took lots of extra time to not only discuss regular mortgage questions, but also to help educate us and make us feel more comfortable about the situation. Jim made himself available at any time to answer questions and help us break through to purchase our first home in a tough market. -Kalob
Jim and his team did an outstanding job from beginning to end on my loan. No surprises and completed without a single issue. Highly recommend
Jim always kept us informed and if he needed something, he let us know right away. Great communication and if we had questions, he was always there for answers.
Jim and his team made the financial and paperwork side of buying our home super easy. We were always well informed and could not have asked for a better experience!
Jim is a very experienced, professional mortgage broker. He provided excellent counsel and was very responsive. We purchased new construction in Bozeman MT in the middle of a crazy real estate market and he made sure everything was taken care of in a timely and comprehensive manner. There were no surprises and the closing happened on time without any issues.
Very responsive and informative. We felt confident in Gum Tree's rate and service. Great staff.
All great things
Jim is so professional, knows his stuff, and treats my clients with such great care! He is the best at what he does!
Jim always does whatever he can to make the closing happen. He is always honest and communicates often and well.
Professional, knowledgable, friendly, and expedient. Everyone that supports Jim as well.
Jim went OUT OF HIS WAY on multiple occasions to make the process smooth for me. He also was very personal in his communication, but respectful. I appreciated his insight and care for me as a customer and as a person. I highly recommend him to anyone!
Jim is a consummate professional and stayed in close communication!
The process was easy, and organized. All the people we worked with were great, I would recommend Gum Tree to friends.
Smooth and organized.
Always available. Kept me abreast of everything. On top of the issues. Great job.
Attentive and quick responses to questions. Friendly and professional all they way around.
Super easy
His ability to make the unpleasant, pleasant. I would rather get a root canal than refinance, but Jim is very knowledgeable and put the customer at ease. He walked me through the process and his staff person Samantha was also very professional and helpful.
Very smooth process
Trust in the advice and guidance from Jim.
Excellent service and advice.
Jim was easy to talk to and kept me informed about what needed to be done. Even though I was "out of town" this presented no problem.
Mr. Jim was the best to work with. He explained everything every step of the way, and the entire buying process a breeze.
Everything about working with Jim is amazing! When we bought our house 2 years ago he helped us move things so quick and so smoothly while answering all of our questions and making sure we got an amazing deal. This time we were refinancing and he did the same thing! He made sure we understood all of our options and helped us figure out thebest route for our refinancing. It was easy and expedient. I highly recommend him and Gum Tree Mortgage for everyone!
Jim is a class-act, and consummate lender. His ability to understand - and then simplify - complexity, coupled with his unapologetic, matter-of-fact approach to moving towards a goal makes him - and GumTree, broadly - a great partner in the home-purchasing process. I cannot recommend him more highly.
Jim and his team were friendly, efficient and professional. What a great experience. Thank you!
Jim was very helpful, and gave us a lot of information. He went out of his way to explain everything to us.
Jim and the folks over at GumTree were amazing to work with! Everything was done in a timely manner and as first time home buyers they really went out of their way to help guide us through the process. Highly recommended working with the GumTree team!
They go above and beyond. Answers all of the questions with answers that you understand and appreciate. Very personable and friendly. Thank you for yet another great experience.
The information and communication Jim offered was great.
They did a great job
Jim and team were great to work with! Very knowledgeable and friendly. The whole process was smooth and stress free. Thanks again for helping get us into the home of our dreams in such a tough market.
Great team to work with.
Jim Shirley is the only person we have every used for a mortgage. He gets the job done very quickly and communicates along the way. His assistant Patience is also very good at her job.
Went over and above for a complicated mortgage situation. I'm thrilled he was able to find a solution for a challenging project for a unique mixed use residence.
Jim is truly the best! I've done many transactions and Jim is the most diligent and professional I've ever had the pleasure of working with.
Jim always look after us, and makes the process of refinancing our home as easy as possible.
Jim and Patience went the extra mile every step of the way in my loan process. Their communication was clear and concise, from the first day we spoke all the way to my closing date. Jim's vast knowledge of the mortgage industry put my mind at ease and his ability to effectively problem solve kept things on track when the inevitable challenges popped up. Jim goes above and beyond to help his clients. I highly recommend Jim and his team!
Jim promised me a lifetime supply of Elk Jerky if I went with him. Seriously, Jim and his team were very professional, expedient and knowledgeable. The online workflows were intuitive and efficient, and everyone was responsive and friendly. I'd definitely recommend Gum Tree Mortgage.
Jim is an expert in his field and communicated well with us through the process. We had many questions and Jim took time to answer them all.
From the moment we called Jim and explained our scenario we knew he was an expert in the field. He was very responsive to all our questions and concerns and made sure we had all of the informaiton we needed to make an informed decisions about our loan options. He knew how to cover all the details so that we felt knowledgeable and comfortable in the decisions we were making. His team made sure we were well communicated with throughout the entire process and helped ensure we had a smooth closing.
More than thrilled with my experience. Quick responses and thorough answers. Would recommend
I appreciate that Jim always takes the time to talk us through our options. I felt confident in making this important financial decision because of his commitment to our understanding. Also, Jim and Patience are always prompt in their responses to our questions.
Professional and accurate with all services provided. Highly recommended
Step by step guidance and overall good advice. Always able to get in touch with them and get timely responses.
Jim was extremely helpful and kept me informed throughout the process. He was able to anticipate the needs out our builder and the title company to be sure that everything went flawlessly. His assistant Paige was great about getting back to us right away as well! We were truly blessed to work with such a great, supportive team.
The customer service and overall friendliness made it a wonderful home buying experience. Hands down I would recommend Jim and his Gum Tree Team.
I was happy that Jim took the time to discuss different loan options and ones I hadn't even thought of. I also liked that he had my best interest in mind with regard to our budget and being smart with our finances. His processor, Patience was also great to work with and was always very prompt at responding to any questions that we had.
Jim and his staff were there to answer any and all questions. If they did not have an answer, they were very diligent on getting the answer and promptly informing me of what they found out. They made my refinance a pleasant experience.
Working with Jim and his team was wonderful. He was incredibly helpful but also took the time to walk my husband and I through the loan process. His team was quick and very responsive. The whole experience was better than we could have hoped for.
Gumtree Mortgage has been fantastic to work with. They will get my business every time. Jim is there to answer any questions we have, and the process is seamless. Gumtree will always be 5 star in my book.
Jim was great to work with! He is very knowledgeable about the loan origination process, knows what can and can't be done, and is very good at communication along the way. You can't go wrong working with Jim and his team!
Jim always goes above and beyond. He makes the entire process as easy as possible. I would recommend him to anyone.
Wildly better experience than the administrative dysfunction I recently experienced with a similar loan at another bank. By contrast, Jim was efficient, personable but very professional, and very versed in what needed to happen and when. I will absolutely recommend Jim without any reservation. Thank you for the excellent service.
We had a really good experience with Gum Tree. The only change I would have liked was a little more communication. We were doing a refi, so we were low on the priority list. But a little more communication updating up on the status of our loan would have been helpful. Thank you!
Jim and Patience were very easy to work with! They were extremely responsive and provided clear explanations to all of our questions. They helped us through the purchase our first home and we could not be more grateful. Both Jim and Patience are personable and kind-hearted, setting them apart from every other lender we communicated with in the past. I can't recommend Gum Tree Mortgage enough!!
Jim and Patience were exceptionally helpful throughout the entire borrowing process, answering any and all questions we had clearly. We had a very smooth process because Jim payed attention to all the information we needed to submit and kept us well informed on deadlines.
Everything was superb. Jim was attentive and professional through the entire process.
This was our first home buying experience, so we had a ton of questions about everything. Jim and Patience from the Gum Tree team always made themselves available to answers our questions and clearly explain what needed to be done. They also gave advice for other areas of the home buying process that we found extremely helpful. We'll definitely be recommending Gum Tree to friends and family.
I highly recommend Jim Shirley. He was great to work with, kept us well informed, kept everything going smoothly and he made us feel like we were his only clients.
I felt like our best interest was top priority.
Jim is very knowledgeable on all things mortgage related. Kept us well-informed on process, especially during delays. Great communication. Very easy process, including online signing, etc.
We have used Jim Shirley several times. He has been great every time. Very easy to work with. I would recommend him to anyone.
Awesome service and very easy process!
Jim Shirley is the best! He helped us get our new home, he answered all our questions and made all the home buying process easy.He is very professional,knowledgeable, and friendly. Jim and the team at Gum Tree Mortgage were great. Highly recommend!
Jim really has spoiled the home buying experience, if I move to a state he isn’t in (unlikely) and have to go through someone else I’m positive he/she will pale in comparison to how great Jim was. Jim, honestly, went at this whole home buying thing in the most candid, honest, and helpful way. The next home we buy will be 100% through Jim and Patience.
Jim was responsive and very helpful during the purchase of our first house. He took extra time to walk us through how the process went and was very patient with us. Very happy to work with Jim, would highly recommend him to anyone looking to buy a home.
Jim was great! Much better than our prior loan application experiences.
Jim Shirley is highly knowledgeable, experienced, and efficient! His efforts on our behalf gave us the best interest rates. He was very professional and responsive to our communications. We are very grateful for his work on our purchase.
Despite covid, both Jim and Patience made buying our new home pleasant and simple:)
Jim and his team was very easy to work with. I would recommend him to anyone looking finance a house.
Jim was always quick to answer or return my calls/text and was always pleasant to work with.
Jim made the process easy. He was great about keeping us up to date and informed and always took time to answer any questions that we had.
Very efficient..always kept us up to date on what went on with our loan.
Jim and his team were very responsive and timely. As with many home purchases, there were a few hurdles to overcome with the sale. Jim and his team were very patient and worked hard to make sure we closed on time. Great company!
Jim has always been pleasant to work with. He is an honest man who is willing to do what it takes to get you exactly what you are needing. We have done business with him in the past, recently refinanced our loan, and we will continue to use or recommend him in the future. Thank you Gum Tree Mortgage for helping us along the way.
Everything was fast and easily done. Definitely would do it through Jim Shirley again!
Jim is very knowledgeable in lending. He was always available to talk to us and quick to respond. We have done a few loans with Bank of America and it is always a nightmare. In addition, Gum Tree gave us a better rate. The loan process was easy and straight forward. Thank you!!
Made the process very easy and walked us through each step answering all of our questions. Jim and his team was very helpful and made themselves available for our calls/texts.
We have done business with Jim and Gum Tree for 14 years now, and we have referred several happy customers, as well. Give them a call if you’re looking to purchase or refinance a home!
Jimmy and his staff are wonderful. They answered any questions we had in a prompt manner.
Jim and Patience were absolutely amazing to work with. Any questions I had, ant any time, were answered almost immediately. Thanks so much!!
The ease and quickness that everything was gathered and expedited!
Jim and Patience’s effort to get my loan done fast was amazing and every time I had a question they were on top of it. Would highly recommend to anyone.
Good people
As this was my first home buying experience I was not sure what the steps were. Jim and his team kept me informed and on track every step of the way. We couldn't be happier with the experience. Thank you.
Friendly service
Jim looks out for his customers and provides useful guidance on options for home buying or refinancing.
Jim Shirley was great to work with. He was quick, efficient and made sure we were well taken care of. The process was smooth and he communicated with us through the entire process. He made sure we were getting the best “deal” for our money. We will certainly recommend him to our friends and family and will return if we need something in the future.
Jim really took the time to interview me as a buyer and figure out what loan would fit my needs best. He was efficient and always available to answer any questions, as I was a first-time home buyer. He worked to get me the best loan for my situation and I felt went above and beyond to make the process clear and easy to navigate.
Jim communicated early and often. I always knew where we were in the process and I'm very pleased how smoothly our refinance went. Highly recommended!
I know Jim and Patience worked hard to see our refinance through. Very communicative and helpful.
Jim is very easy to work with and he is always eager to answer any questions that I have.
Jim is very easy to work with. He made the process smooth and hassle free.
Jim and Tracy were incredibly patient and professional. I felt very taken care of and would definitely recommend them to anyone.
Thanks for the straightforward approach.
Jim was very knowledgeable and spent time helping me put my mortgage agreement together. His staff was also helpful in collecting needed information prior to the close on my new home. I would recommend him to anyone seeking a new mortgage.
Jim is a fabulous professional who knows what he is doing!
We were woefully underprepared for the onslaught of paperwork and the whole rigmarole of buying a house. That being said, you guys made the process seem easy enough and we never once felt overwhelmed. Thanks again for all of your hard work!
Jim and his team are professional, kind, and very knowledgeable. They made buying or home, and refinancing it, easier than we ever thought it could be.
Jim and his team take the extra step to explain and break down every detail of the mortgage. Additionally, they go above and beyond to ensure that all aspects of the mortgage and refi are complete. All I had to do was say yes, and show up. Hands down the best experience it could have been.
Jim and Patience are very capable and easy to get a hold of. They will take you through the entire process so that you are confidant and informed.
It was an easy process and they made it enjoyable.
Jim and his associates were great in dealing with the communication with our former loaner. We were not burdened with any details that could have prolonged the process. Jim took care of everything. It was wonderful to show up to the title company with our identification and nothing else. Very helpful!!!
Jim helped with the financing of my first home purchase. Having not gone through the process of buying a house before I had several questions to make sure that I knew what was going on. Jim was always available to talk over some of the more confusing aspects of the loan process. With Jim's help, by the time of closing I felt comfortable and confident with the loan I was getting and how to manage and keep track of it. I would highly recommend Jim and his associates over at Gum Tree to anyone.
Our experience with Jim Shirley is that he went above and beyond to provide us with the best mortgage and quickly. Followed through on every question we had and addressed it quickly. He also has an excellent team that he communicates well with and they were ready and prepared to help us as well. Highly recommend.
Jim and Tracy went above and beyond to help us reach the American dream of owning a home. They worked tirelessly to answer every question and help us make informed decisions for our future. We had a very complex situation where timing was essential, but their knowledge, dedication and expertise made it possible to hit every deadline. We are so grateful, and we couldn't have done it without them!
Jim and his team were professional and always available for questions. His company communicated with us each step of the way and made our purchase a great experience.
Very knowledgeable and easy to work with. Very accommodating.
Jim is so easy to work with and always offers the best solution. I feel like he looks at all of the options and chooses the best option for the customer, and not what is easiest for him. I will always use Jim and Gum Tree for my Mortgage needs.
Knowledgeable
Great group to work with.
good communication, great people. thanks
He was great.
He is so personable and makes you feel comfortable with him both conversationally and professionally.
Jim Shirley made this whole experience very simple for us. We are returning customers and we have a great experience every time. He has years of experience and knowledge, and is trustworthy to give the best advice possible when making important financial decisions.
Jim's knowledge and communication are exceptional!
Jim and his staff were consummate professionals. They kept us updated and gave us sound advice and information along the path. I would highly recommend him and his staff to anyone!
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Consistent and clear communication. Willingness to solve problems with a can do attitude.
Great to work with.
Jim is very knowledgeable, responsive and honest. We will be continuing to work with Gum Tree for all of our future mortgage requirements.
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Jim has extensive knowledge about the mortgage market. He has great connections and works hard to get you the best deal. His team is on the ball. Very thorough, very responsive.
Jim was very helpful in refinancing our home. He was always friendly, and answered all of our questions.
Jim and his staff were extremely diligent and helpful in our first home buying process. They communicated well and answered all questions we had. Jim also gave us great tips on ways to get the best mortgage rate possible.
Jim was friendly, knowledgeable, and his staff kept us in the loop
Friendly, efficient, straightforward, able to handle peculiar circumstances.
From the beginning of the process, when Jim preapproved me on a Sunday afternoon for an unexpected offer, through the final closing done long distance, Jim shepherded my husband and me through the complicated funding process by making it seem straightforward and simple, cheerfully answering all questions quickly, and providing advice when that was needed. He made the experience pleasant and we always felt certain the details were in great hands.
We had a great experience with Jim and the processors. They made this process easy for us.
Jim and the Gum Tree team were excellent. There communication and expertise made for a simple and seamless expierenece.
JIm
DEALING WITH JIM WAS REALLY A PLEASANT EXPERIENCE!!
Jim is a great advisor and we consider him a Todd friend that has our families interest in mind and for that we are very grateful. Thanks Jim
When it comes advice and results in the housing business Jim’s the man. I highly recommend him. You will not be sorry!
No hassle. Advised us on the best deal for our situation.
Jim is knowledgeable, professional and truly has the client's best interest at heart. It's good know someone with high levels of integrity in the financing industry.
Jim and his team are so amazing! We had worked with another lending agency before and they were not expedient, friendly, or knowledgeable. They kept us in the dark a lot and didn't know how to answer questions, or explain things, in a way a lay-buyer would understand. Gum Tree Mortgage, especially Jim Shirley, were the complete opposite! He was so friendly and helpful. I truly believe I understand the process because of how relatable and intelligent he is. I highly reccomend them!
Jim was excellent! This was our first home buying experience, and Jim thoroughly answered all of our questions and is one of the quickest responders around!
Mortgages aren't exactly something people typically think of as a pleasant experience, but that's exactly what Jim, Patience, and the team at Gum Tree provided for us while buying our first home. Jim stayed in touch as we worked through the (year long) move process and was thorough with getting us set up once we were ready to buy. I felt like no question was too "dumb" to ask and I know, even going forward, they are ready and willing to help whenever needed.
Jim was very professional and a great help through our entire home buying process.
Jim and his team were excellent as always. Everything went smooth and they make sure you have very little worry about.
It was super easy to work through what can be a stressful and confusing process. Working with people you can trust makes all the difference.
Just a great staff !!
Jim and his crew are amazing! I had the pleasure of working with Paula. She was very patient and knowledgeable. Jim and his crew explained everything to where my husband and I could understand. They always went above and beyond to help. They were there for us every step of the way. We couldn’t have done it without them. Highly recommend gum tree mortgage. Overall had a great experience! Very happy
Jim was helpful, considerate and went above and beyond.
Jim and his team made the daunting task of purchasing a home a breeze. He was patient, accommodating, and readily available to answer any questions we had as he walked us step by step through the entire process. Everyone at Gumtree Mortgage we interacted with displayed impeccable professionalism, and I would not hesitate to use them again should the need arise in the future.
I was in constant contact with Jim and he walked me through everything, step-by-step. He went above and beyond to ensure I was fully understanding everything. HIGHLY recommend him to anyone considering buying a house.
Jim is a fantastic guy. He made my wife and I feel right at home and clearly and thoroughly explained every step of the process. Jim was also incredibly responsive to my calls and emails, occasionally even replying on the weekends. Between him and Denise Carr from Hart Realty, they made buying my first home incredibly easy and unstressful. Jim is your go to guy for Mortgage needs and I would 100% use him again.
Jim spent the time it took to walk us through each step of the process; never too busy to answer or return phone calls, no matter how trivial or often. Couldn’t have had a better experience. Thanks again.
It was easy to get the process started with a quick phone call. Jim’s team followed up and the whole transaction was smooth as can be.
Jim was a delight to work with. He kept me informed every step of the way. Thanks Jim!
After the difficulties with our last mortgage we were very relieved that Gum Tree Mortgage excelled above and beyond our expectations.
Jim was great to work with and made the loan process a smooth experience. I would highly recommend Jim to anyone looking to purchase a home. You can't go wrong with Gum Tree mortgage and their staff.
Everything was great! Wouldn’t change a thing!! Will use Jim in the future!
Your ability to make things happen when they don’t seem likely at all was amazing. We really could not have done this without your level of commitment.
You made everything so easy! Thank you so much.
Great experience. Highly recommend Jim
More communication. First time to go through this process and I had to ask every question imaginable. I met Jim once and mostly talked to Patience the rest of the time. He gave us virtually no options or talked to us about any variation options we had with our mortgage he simply just done arum of the mill setup and asked us to sign. For the money it cost for this mortgage I thought we should have had a lot more support from him. Communication was very very poor. Would not use them again
Jim was awesome
I could not be happier with the service provided by Jim Shirley with Gum Tree Mortgage and I would recommend his lending services to anyone and everyone! It didn’t take long to realize that I was in experienced hands. Jim went out of his way to make sure we wouldn’t have any unexpected surprises pop up on the day of closing to ruin our hard work and plans. I always felt like I was getting advice from an experienced friend, not dealing with some corporation that viewed me as a number.
Jim made my home buying experience easy and less stressful. I really appreciated all of his help.
Jim works very hard, even on the weekends.
Everything about it was easy...I like easy.
Great personal service with perfect guidance for a seamless transaction!! We are repeat customers and wouldn’t go anywhere else!
Jim was very easy to work with and was available to answer my many questions. He was honest and forthright and I would recommend him to others.
Thanks Jim!
It was a smooth process. Mr. Shirley made everything easy to understand, and he was great to work with. I would definitely recommend their services!
Completely took care of everything we needed! We provided the appropriate documentation and they got us what we wanted!
Process was seamless and easy! We were well informed about the process from Gumtree and the process was worry-free!!!
This is my 4th home I have purchased and first thru Gum Tree. This has been the most easiest and most convenient home loan I have ever been thru. Very smooth and easy! Thank you!
Jim helped me though the whole process
Jim was professional, attentive and went up and beyond to ensure that our loan was finalized in an efficient and timely manner. I would not hesitate to recommend him to anyone needing assistance with a mortgage.
Jim and his team were absolutely great. Jim answered all our questions and was able to get our difficult loan done in a timely manner. I highly recommend him and Gum Tree Mortgage.
Mr Jim Shirley was very professional, patient and knowledgeable. Communication was excellent. Mr. Shirley and his team managed to make what was an extremely stressful situation not be as bad. I would like to thank everyone.
As first time homebuyers my husband and I had numerous questions and often felt lost. Jim and his team were amazing at guiding us through the home buying process. Thanks to gum tree we were able to find a beautiful home and get a great rate on a mortgage. Whenever we had questions Jim would personally call us instead of emailing us back. Their customer service was amazing. We definitely plan to recommend them to our friends going forward
Jim was very prompt and professional during the whole process. Above that he has good people skills. I will recommend Jim!
Jim and his team did an amazing job. They are on top of everything and make sure that you know what you need to be doing to keep everything moving smoothly. I highly recommend Jim as he is easy to talk to and seems to always be available to answer questions. As this was my first home I had lots of questions. I want to thank Jim and his whole team for getting us into our dream home.
Jim and his team were amazing and helped our family get the perfect home for our needs! The sellers were wanting to close within a month and only wanted to sell to someone with a conventional loan. Jim called and explained the difference in loans. We closed 1 month 1 day to meeting Jim. They were on top of it and made sure we were on top of everything. They were knowledgeable, organized and professional making us feel comfortable with the whole process. Thank you Jim, and Patience!!
Everything! He was always willing to help any way he could to get everything done.
Jim was incredibly helpful and insightful in advising which options would be the best for my home purchase. His prompt communication and quick response time helped the transaction go smoothly. His team was was just as prompt and helpful. Everyone was great to work with. I highly recommend Jim and his team at Gum Tree Mortgage.
Jim provided excellent service, he was considerate of our needs, listened to our concerns, and took the time to explain the process thoroughly. He was sociable and helpful and I highly recommend him to anyone needing the services he can provide.
Jim Shirley was fantastic to work with! He helped my family to purchase a property that not only meets our needs but is an incredible investment! He is honest,professional and friendly. He put us at ease from start to finish and got us over every bump in the road that came along during the sale. He takes the time to know his clients and is great communicator. He knows his business and he is an asset to GumTree. Myself and my family highly recommend Jim and GumTree.
I've known Jim for over 30 years. He is very knowledgeable of the mortgage industry, the products, and the needs of the client. Jim will always go the extra mile to help his borrower get the mortgage loan that fits their needs.
I'm speaking from a realtor standpoint, I always feel very confidant referring my clients to Gum Tree Mortgage, and Jim Shirley . I know that they will be given the very best professional & confidential service. He will guide his clients in selecting the mortgage to suit their specific needs. Jim can always be reached with questions and concerns many times after office hours. Jim has earned my respect and trust both professionally and personally for many years. Sarah F.
We have worked with Jim Shirley on multiple mortgages. He has always been very helpful on finding the best options for us and guiding us through the process. Jim Shirley always places himself in the buyers or home-seekers shoes in order to make sure that they are not only getting the best house for them, but making sure that they are making the right life decision for their family as well. I would highly recommend him to anyone looking for a home.
Jim and his associates made the entire process of home buying much easier than I expected, even with a few bumps in the road. This day and age, it is not easy finding people you can trust & count on. And during my year-long search for my 1st home, I had come across countless Agents, Mortgage Loan Officers, etc. But when I met Jim & everyone at Gumtree Mortgage, I was very impressed with their professionalism, honesty, integrity, and hard work. Thank you Jim Shirley! HIGHLY RECOMMENDED!!
Helpful from the very beginning of the process to the end....completely understood my personal situation and worked to make me feel comfortable and easy through every step of the process....made this very important decision in my life much easier to handle because of effective communication and efforts to make me feel as if I was cared for as an individual and not just a customer
He was a great help in getting everything done. Great person do business with.
Jim explained every detail to us as we went along. It was stress free because he knew his job and helped us understand as we progressed. Thank you !
Jim was very helpful in answering questions and giving me very good advise. The entire process ran smoothly and the communication was wonderful. I was kept informed as to specifics dates/times so I could plan my schedule accordingly. I have already given his name to another potential client.
What made it great was that Jim was there to answer any questions I had and to ease my mind when I was uncertain of the direction of the process. Jim and Patience were both very easy to work with and spoke to me in terms I understood. My entire experience with them was a very pleasant one.
We have done business with Jim and Gum Tree on several occasions, from buying our first home to refinancing and more. We have referred several friends and coworkers to Jim as well because he’s willing to spend time with his clients to explain each step of the home buying process.
I was very pleased at how you all kept me informed & told me the do’s & dont’s. Even though I was very nervous & afraid wasn’t because of anything you did it was just the expirence from before you!! You made me feel welcome & kept me hopeful & helped me not to give up! I really liked the fact that you were honest about the whole thing. Thank you so much for everything may God bless all of you!! I can’t thank you enough!!! If anyone read this I would definitely recommend you all!! Again THANK YOU
We had several snags during our loan process that were beyond our control and Jim had a solution each time and got everything taken care of in a timely manner. This was the second mortgage loan that Jim done for us and if we need another one we will use him again.
Jim is extremely knowledgable concerning mortgage loans and credit. He is very helpful in getting the customer the best plan to meet their financial needs. I highly reccomend him.
Efficient in every way. He is truly there to help you with your mortgage needs.
We had a great experience with Gum Tree Mortgage and would recommend them to any of my family and friends.
The personal service Jim gave us navigating through the financing of building our home and answering all of our questions was top notch.
Jim was very hepfull and the loan was very easy and quick
Jim is the best of the best. From our first home to our future forever home and every home in between he's the best person to work with. Gumtree will be our go to forever.
Jim and his staff were very knowledgeable, helpful, and available to us during our loan process. we are so thankful for their willingness to answer all of our questions and guide us through the purchase of our home.
Staff was personable and served my wife and I well in the mortgage process.
Yes - I love working with Jim Shirley & Gumtree Mortgage. They know the business and keep us informed every step of the way.
Jim Shirley is excellent at communicating with his borrowers, explaining all aspects of borrowing for a new home. He also crosses his t's and dots his i's, keeping me, the realtor, apprised of every aspect of the mortgage loan process, I recommend Jim to most of my clients. At one point in 2017, I had ten sales "on the board" and nine of the clients had chosen Gumtree mortgage as their lender! I think that speaks volumes as to the integrity of the company
Jim and Patience were great! Always pleasant to deal with, and very quick turnaround on our loan!
From the initial sit down we were able to have all our questions answered by Jim and Patience. They were very down to earth and easy to work with. Taking out a mortgage is stressful but they made things with them easy.
Jim was great! He gave us advice about our mortgage that would best suit us. This was our first time buying a house so he was very patient with all of my many questions. He made sure we understood everything that happened and that was going on. I would very much recommend him to anyone!
Everyone was friendly and answered any questions I had to my satisfaction! They went above and beyond to get perfect loan for us!
The staff at Gum Tree is knowledgeable and helpful! The process was handled professionally!
Professional advice, punctual service, friendly and helpful staff.
Very knowledgeable staff. Everything was completely in a timely manner. It was a pleasure to work with such friendly people.
Prompt attention and easy communication
We had a great experience. Thanks
Jim's willingness to go the extra mile to see that things get done and the up front communications on how process works.
As a previous customer there are many reasons why I continue to use Jim and Gum Tree. Jim’s knowledge and helpful staff make each experience better each time. We have used Gum Tree for a purchase, refinance and latest a new construction. Jim and staff actually helped the buyer of our previous home get financed so we could move forward with our new construction. Thanks again Jim.
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